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Hotel Kossak

4.0 star property
VIP Access

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Photo gallery for Hotel Kossak

View from property
2 restaurants, breakfast served
Castle View Superior
Sauna
2 restaurants, breakfast served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Plac Kossaka 1, Kraków, Lesser Poland, 31-106
  • Place, Wawel Castle
    ‪8 min walk‬
  • Place, Royal Road
    ‪8 min walk‬
  • Place, Main Market Square
    ‪9 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪16 min drive‬
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Royal Panorama Suite

Royal Panorama Suite

Royal Panorama Suite

9.4 out of 10
Exceptional
(3 reviews)
  • River view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Single Room

Premium bedding, in-room safe, desk, soundproofing

Standard Single Room

10.0 out of 10
Exceptional
(3 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Castle View Superior

Castle View Superior

Castle View Superior

9.6 out of 10
Exceptional
(16 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Family Room | Living area

Family Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Twin Room Standard

Premium bedding, in-room safe, desk, soundproofing

Twin Room Standard

10.0 out of 10
Exceptional
(3 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room Standard

Premium bedding, in-room safe, desk, soundproofing

Double Room Standard

9.0 out of 10
Wonderful
(12 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About this property

Hotel Kossak

Riverwalk hotel with 2 restaurants and a full-service spa
2 restaurants, a full-service spa, and a 24-hour fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a rooftop terrace are onsite.
Hotel Kossak offers 60 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Kraków hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.
SPA has 1 treatment room. Services include massages. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Hotel Kossak. During your stay, you're just a quick walk from Planty Park. Features include free WiFi in public areas, plus 2 restaurants and a full-service spa. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Indulge with massages at SPA
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and a sauna
  • Within a 15-minute walk of Royal Road and Main Market Square
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Kossak offers its guests a full-service spa, a sauna, and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 3 meeting rooms. Event space at this hotel measures 1505 square feet (140 square meters) and includes conference space. A rooftop terrace, spa services, and multilingual staff are also featured at the business-friendly Hotel Kossak. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:00 AM.
Percheron - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Cafe Oranzeria - Onsite restaurant. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Parking on site (PLN 100 per day)
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: PLN 60 for adults and PLN 60 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Cafe Oranzeria
  • Percheron

Things to do

  • 24-hour gym
  • Full-service spa
  • Sauna
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,505 square feet of conference space
  • 3 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • On the riverwalk
  • Rooftop terrace

Full-service spa

  • Massage
  • Spa open daily
  • Treatment room

Accessibility

  • Lift

More

  • 7 floors
  • Banquet hall

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: PLN 60 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PLN 200.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately PLN 60 for adults and PLN 60 for children
  • Airport shuttle fee: PLN 100 per vehicle (one way)
  • Self parking fee: PLN 100 per day
  • Pet fee: PLN 60 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 200.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Kossak
Hotel Kossak Krakow
Kossak
Kossak Hotel
Kossak Krakow
Kossak Hotel Krakow

Hotel Kossak Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 662 out of 1000 reviews
Rating 8 - Good. 294 out of 1000 reviews
Rating 6 - Okay. 27 out of 1000 reviews
Rating 4 - Poor. 7 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

10/10 Excellent

Stacey

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, very helpful staff. We enjoyed our stay here
Stayed 3 nights in Nov 2025

10/10 Excellent

ALED

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice plush quality room with fridge and a kettle. friendly staff. excellent breakfast (although no baked beans !) nice bar area and great quality restauraunt on top floor
Stayed 2 nights in Oct 2025

8/10 Good

Timothy

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
It is my understanding that this hotel very recently, underwent a renovation. That being said, when the room was booked, we booked a king. Kings are no longer an option in this room post-reno, so we dealt with a queen. This information was not relayed to us and no other options were provided. The room was TINY. A constant scent was sprayed into the room from somewhere and it wasn't exactly subtle. Location and breakfast was good. View was excellent. Bed was comfortable.
Stayed 3 nights in Oct 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The double bed had 2 separate sheets instead of a double duvet.Why?
Stayed 4 nights in Oct 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Craig

Stayed 1 night in Oct 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Luke

Stayed 3 nights in Sep 2025

2/10 Terrible

Christopher

Disliked: Staff & service, property conditions & facilities, room comfort

Air conditioning was terrible

Air conditioning was terrible
Stayed 4 nights in Jun 2025

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great from checking in, room and food as always. Recommendations for all white trying to find an attractive place to stay for overnight or more.
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short City Break

Hotel was clean and comfy. The reception staff were always very helpful. We booked our trips to the salt mine and Auschwitz through the hotel. View over the castle and river was amazing. Probably one of the best hotel room views we have ever had. Hotel is only 5 min walk from the old town.
Stayed 3 nights in Sep 2025

10/10 Excellent

Leniada

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic!

I had an amazing stay at Hotel Kossak! The food was delicious, the rooms spotless, and the staff incredibly friendly and helpful. Everything was perfect, and I felt very welcome. I would definitely come back and highly recommend it!
Stayed 3 nights in Aug 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, the room had a fantastic view could not fault anything would highly recommend.
Stayed 3 nights in Aug 2025

10/10 Excellent

Darren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is spotless throughout, great staff nothing is a problem for them all very polite and courteous. Breakfast was excellent standard and great choice. Rooms are a good size and a good standard for a 4 star hotel. Great location to get to all the main attractions and walkable to the main square. The reception team arranged tours to The salt mines and Auschwitz which came to the hotel to pick us up I would highly recommend this hotel and would stay here again if we return.
Stayed 3 nights in Aug 2025

8/10 Good

Jamie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooftop restaurant and bar was great for drinks, but closed at 10pm. Saturday night even the main bar was shut. Our view was terrible, backing onto the bin storage area. Other than that, was a lovely hotel.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jonathan, Eatontown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Valeri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good stay in Krakow.

Nice hotel. Close to the city centre. Great view from my room. Breakfast has big variety. Very clean. Recommend for your stay in Krakow.
Stayed 4 nights in Jul 2025

10/10 Excellent

Natalia

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel and within walking distance to lots of places. Breakfast was top notch
Stayed 1 night in Jun 2025

8/10 Good

Wilma

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Friends Birthday Vacation

The hotel is very nice and is in a good location. The views from the rooftop bar were amazing. I was disappointed in the view from our room as I paid extra to upgrade to a room with a castle view. I have attached a photo of the view from my room which was on the first floor. I do not think I should’ve had to pay extra for this view. The regular rooms were the same size. Some of the service on the rooftop bar was poor also.
Stayed 4 nights in Jun 2025

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value hotel, excellent location

We had a lovely room with a view of the castle and river. Very clean, good breakfast, helpful staff on reception. Good location for the river and the old town
Stayed 4 nights in May 2025

10/10 Excellent

kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Lovely corner apartment, which overlooked the river and Wawel castle. Within walking distance to main squares, jewish quarter etc. Would highly recommend. Great variety of food for breakfast. Staff very friendly.
View from room 407
Stayed 6 nights in May 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a good convenient area with a pleasant walk into the main square. The rooms are spacious with Nespresso pods & bottled water replenished daily. A good sized fridge in the room too. The staff were super & the food for breakfast & dinner was very nice.
Stayed 5 nights in May 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

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