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Hotel Stary

5.0 star property

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Photo gallery for Hotel Stary

Terrace/patio
Property preview
2 indoor pools
Exterior
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service

Explore the area

View in a map
Szczepanska 5, Kraków, Lesser Poland, 31-011
  • Place, Main Market Square
    ‪2 min walk‬
  • Place, Cloth Hall
    ‪2 min walk‬
  • Place, St. Mary's Basilica
    ‪3 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪17 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

8.8 out of 10
Excellent
(20 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

LED TV

Single Room

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite

Junior Suite | Living area

Junior Suite

9.8 out of 10
Exceptional
(7 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment

Apartment | Living area

Apartment

  • 60 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Suite

Luxury Suite | Living area

Luxury Suite

8.0 out of 10
Very good
(1 review)
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room

Twin Room

Twin Room

9.6 out of 10
Exceptional
(10 reviews)
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

Hotel Stary

Luxury hotel with 2 restaurants and 2 indoor pools
Along with 2 restaurants, this smoke-free hotel has 2 indoor pools and a full-service spa. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Hotel Stary offers 78 accommodations with minibars and safes. Each accommodation is individually decorated. LED televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

2 indoor swimming pools are on site along with a sauna and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages and massages. The spa is equipped with a steam room. The spa is open daily.
Our customers tell us they can't get enough of Hotel Stary's great location. During your stay, you're just a quick walk from Main Market Square. Enjoy features like free WiFi in public areas, plus 2 indoor pools and 2 restaurants. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy international cuisine while dining at TRZY RYBKI
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the 2 indoor pools
  • Treat yourself to deep-tissue massages at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Steps from Main Market Square and Town Hall Tower
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Hotel Stary, you'll find a full-service spa, 2 indoor swimming pools, a sauna, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center, 2 meeting rooms, and limo/town car service are available. Event space at this hotel measures 1938 square feet (180 square meters) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Stary. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star Kraków hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.
TRZY RYBKI - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Secured valet parking on site (PLN 150 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: PLN 140 for adults and PLN 100 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • TRZY RYBKI

Things to do

  • 2 indoor pools
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Family friendly

  • 2 indoor pools
  • In-room babysitting
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,938 square feet of conference space
  • 2 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Prenatal massages
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: PLN 200 per pet, per stay
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PLN 200 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 140 for adults and PLN 100 for children
  • Airport shuttle fee: PLN 120 per person (one-way)
  • Secured valet parking fee: PLN 150 per day (in/out privileges)
  • Pet fee: PLN 200 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Hotel Stary offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Stary
Hotel Stary Krakow
Stary Hotel
Stary Krakow
Stary Hotel Krakow
Stary Hotel Krakow
Hotel Stary Hotel
Hotel Stary Kraków
Hotel Stary Hotel Kraków

Hotel Stary Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 607 out of 816 reviews
Rating 8 - Good. 151 out of 816 reviews
Rating 6 - Okay. 37 out of 816 reviews
Rating 4 - Poor. 17 out of 816 reviews
Rating 2 - Terrible. 4 out of 816 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

dina

Stayed 3 nights in Sep 2025

10/10 Excellent

Sergay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish and chic. Rooftop is amazing. Room was large and very nice but a bit dark. Breakfast staff were a bit slow. Gym was hot and limited. But I really enjoyed my stay here.
Stayed 2 nights in Sep 2025

8/10 Good

Margaret

Stayed 3 nights in Aug 2025

8/10 Good

karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideas from an Americao

The chair and bed are low. Could have some type of creamer. While I appreciate the nespresso instant coffee would be good. Put Electrical outlets by bed and existing ones higher along the wall.
Stayed 1 night in Sep 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything exceeded expectations. Had a fantastic stay in Krakow.
Stayed 5 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location more or less right on main square. Pool sauna etc stunning. All staff friendly and hotel oozed quality
Stayed 4 nights in Sep 2025

10/10 Excellent

Pauline

Stayed 3 nights in Sep 2025

6/10 Okay

Nicola

Travelled with family
Disliked: Staff & service, room comfort

Nice hotel, not sure worth the money.

Avoid staying in a room on 5th floor, it’s under the roof bar- hear chairs tables scraping late into night and early morning if the are prepared for events. Restaurant/ communal areas lack any atmosphere/ not just lack of people but think how space is used. Breakfast very basic / poor service. Especially bad experience if there is an event in hotel and breakfast place taken up by them. Avoid paying the super high charge use the nice cafe right next door with a great choice of food and different coffees. Gym made up mainly of cardio machines/ no benches / weight machines and situated right in middle of spa. Plus side, staff really friendly/ lots of students that do best they can. Pool lovely as is sauna/ steam area Food in main fine dining restaurant was really good, shame that we were the only ones there. Excellent location - right in square / although does mean there is a lot of noise at night.
Stayed 3 nights in Sep 2025

10/10 Excellent

Bartosz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GPS routed incorrectly and staff when beyond to help. Much appreciated. 5* rating all around.
Stayed 1 night in Aug 2025

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay! Mid-evil feel

Great spot with a lot of charm. The place gives a mid-evil feel and is worth the price. I recommend.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lucyna

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Characteristic, unique furnishings!
Stayed 1 night in Aug 2025

10/10 Excellent

Patricia

Stayed 4 nights in Aug 2025

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

NILAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property in an amazing location with amazing staff !!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Tammi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was absolutely stunning. The rooms were very nice, beds super comfortable, and the attention great. My only complaint would be the gym, its sub par. While hotel gyms are not great, I would have at least expected a bench.
Stayed 4 nights in Aug 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Attila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is amazing but the breakfast restaurant staff is so inattentive and rude. You literally have to go and find people to place order, keep finding them if you need anything but they are quick to appear to teach you that you can’t get your own hot coffee. God forbid you want to send your dish back… 5 stats hotel should also include 5 star service.
Stayed 1 night in Jul 2025

10/10 Excellent

Francisco

Stayed 1 night in Sep 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with a beautiful aesthetic and kind staff !
Stayed 2 nights in Jul 2025

10/10 Excellent

Kirsty

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel, amazing locaton

What a beautiful hotel. We stayed on the 5th floor. Location is right off the main square. Pool was wonderful after a day sightseeing. Only down side was WiFi was very poor in the part of the hotel we were in. Not sure if it’s better elsewhere in the newer bit of the. Hotel.
Stayed 3 nights in Jul 2025