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Hotel Unicus Krakow Old Town - Destigo Hotels

Property class: 4
VIP Access

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Photo gallery for Hotel Unicus Krakow Old Town - Destigo Hotels

The entrance to Hotel Unicus with a modern design, including a glass door and a signboard.
A modern lobby with a staircase, elevator, and a sofa.
A modern reception area with a skylight, a reception desk, and seating.
A hotel room with two beds, a round table with a tray, and a painting on the wall.
A hotel room with a desk, two chairs, a TV, a vase with flowers, and a window with curtains.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
ul. Sw. Marka 20, Kraków, Lesser Poland, 31 020
  • Place, Kraków Barbican
    ‪3 min walk‬
  • Place, Main Market Square
    ‪5 min walk‬
  • Place, St. Mary's Basilica
    ‪5 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪37 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Twin Room

A hotel room with two beds, a large window with curtains, wall-mounted lamps, and a small table with a fruit bowl.

Twin Room

8.8 out of 10
Excellent
(19 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Double Room

A hotel room with two beds, a round table with a tray, and a painting on the wall.

Premium Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Premium DBL Room

A hotel room with a large bed, bedside tables, a desk, and a chair.

Deluxe Premium DBL Room

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room

A hotel room with a bed, a desk, a chair, a TV, and a window.

Double Room

8.8 out of 10
Excellent
(24 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

Hotel Unicus Krakow Old Town - Destigo Hotels

A fitness center, a sauna, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Hotel Unicus Krakow Old Town - Destigo Hotels offers 35 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna and a fitness center.
Our customers tell us they can't get enough of Hotel Unicus Krakow Old Town - Destigo Hotels's great location. During your stay, you're just a quick walk from Main Market Square. Free WiFi in public areas, a gym, and breakfast (surcharge) are available.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the location and the breakfast
  • Just a 3-minute walk from Main Market Square and 3 minutes by foot from St. Mary's Basilica
  • Airport, train station pick-up, and train station drop-off shuttle service available for a fee
  • Cats and dogs welcome for a fee
Hotel Unicus Krakow Old Town - Destigo Hotels offers its guests a sauna and a fitness center. Public spaces have free WiFi. An airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service are available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Unicus Krakow Old Town - Destigo Hotels. The hotel can provide limo/town car service and wedding services.

This 4-star Kraków hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: PLN 99 for adults and PLN 49 for children

Things to do

  • Bicycle storage
  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1548
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: PLN 150 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PLN 160.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 99 for adults and PLN 49 for children
  • Airport shuttle fee: PLN 90 per room (one-way)
  • Pet fee: PLN 150 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 160.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Hotel Unicus Krakow Old Town - Destigo Hotels offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Unicus
Hotel Unicus Krakow
Unicus Hotel
Unicus Krakow

Hotel Unicus Krakow Old Town - Destigo Hotels Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 633 out of 1001 reviews
Rating 8 - Good. 305 out of 1001 reviews
Rating 6 - Okay. 47 out of 1001 reviews
Rating 4 - Poor. 11 out of 1001 reviews
Rating 2 - Terrible. 5 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Kazuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is very good.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great location
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Raji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room close to all major attractions.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service
Very nice hotel, great location in the old town. Rooms were ideal, and staff very friendly
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located in a great location.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Noorin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, great service and excellent location
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Joseph

The location is amazing
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Reeve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Superb location. Friendly and helpful staff. I plan to return at some point in the near future and will definitely stay at the this hotel again and I shall also recommend it to anyone who I know of that plan to visit the beautiful city of Krakow.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff good room and service great location, good value for the price
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good location, nice room
Stayed 6 nights in Sep 2025
Verified review

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect central location to sites and eating and drinking. Attentive staff and really clean.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for visiting all the attractions. The staff are excellent and made us feel very welcome
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location close to main square,comfortable and quiet room
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Stuart

The hotel doesn`t exist any more
Stayed 4 nights in May 2026
Verified review

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location spacious room
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was ideally located a short walk from the main old town square with many great restaurants and bars close by. It was clean and well appointed although some places could do with a little updating. The staff were all very helpful and spoke really good English which was very helpful. You could include or have as an extra a really good breakfast which included a cooked food plate. Rooms were comfortable and well appointed. Many English people choose to stay at this hotel and they arranged excellent transport to and from the airport.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, charming hotel
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Adolph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in the perfect location for exploring the old town. Staff on the reception were very friendly and efficient and the room was perfect!
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Rachelle

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome location! Great breakfast!
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Josephus

Liked: Cleanliness, staff & service, property conditions & facilities
perfect locatioan and nice rooms
Stayed 4 nights in Jul 2023
Verified review

10/10 Excellent

Roaqah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property location was excellent and the staff were very friendly and extremely helpful. The hotel was clean tidy and spacious and the breakfast was outstanding. We could not have picked a better place to stay and would highly recommend it.
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, hotel design and room amenities.
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Joanna

Liked: Cleanliness, property conditions & facilities
It was an okay hotel for one night. Great location, but the room was very uninspiring
Stayed 1 night in Dec 2025