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Wyndham Grand Krakow Old Town

5.0 star property
VIP Access

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Photo gallery for Wyndham Grand Krakow Old Town

2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Creator video
Front of property
Indoor pool, pool loungers
2 restaurants, breakfast, lunch, dinner served; Italian cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

Explore the area

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ul. Florianska 28, Kraków, Lesser Poland, 31-020
  • Place, Royal Road
    ‪1 min walk‬
  • Place, Main Market Square
    ‪3 min walk‬
  • Place, Wawel Castle
    ‪17 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed with Sofa bed, Non Smoking

Premium Suite, 1 King Bed with Sofa bed, Non Smoking

Premium Suite, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds, Non Smoking

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Queen Room-Non-Smoking

  • Sleeps 2

Deluxe King Suite with Sofa Bed-Non-Smoking

  • Sleeps 4

Deluxe Queen Room-Non-Smoking

  • Sleeps 2

2 Single Beds, Deluxe, Non-Smoking

  • Sleeps 2

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2

Premium King Suite with Sofa Bed-Non-Smoking

  • Sleeps 4

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1

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About this property

Wyndham Grand Krakow Old Town

Luxury hotel with 2 restaurants and a full-service spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Change of towels is available on request.
Wyndham Grand Krakow Old Town offers 60 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and body treatments.
Wyndham Grand Krakow Old Town's great location gets high marks from our customers. During your stay, you're just a quick walk from Main Market Square. Enjoy features like free WiFi in public areas, plus 2 restaurants and a full-service spa. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Enjoy Italian cuisine while dining at Trattoria Degusti
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to massages, body scrubs, or facials at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the pool
  • Just a 3-minute walk from Main Market Square and 6 minutes by car from Oskar Schindler Factory
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Wyndham Grand Krakow Old Town offers its guests a full-service spa, an indoor pool, and a hot tub. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 1722 square feet (160 square meters) and includes conference space. A fitness center, a sauna, and spa services are also featured at the luxury Wyndham Grand Krakow Old Town. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star Kraków hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.
Trattoria Degusti - This restaurant specializes in Italian cuisine and serves brunch, lunch, dinner, and light fare.
Restauracja Hotelowa - This restaurant specializes in Modern European cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Parking on site (PLN 150 per day)
  • Valet parking on site (PLN 150 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: PLN 140 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Restauracja Hotelowa
  • Trattoria Degusti

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,722 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Thin carpet in room

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: PLN 100 per pet, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PLN 250.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 140 per person
  • Airport shuttle fee: PLN 150 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: PLN 150 (one-way)
  • Self parking fee: PLN 150.00 per day
  • Valet parking fee: PLN 150.00 per day
  • Pet fee: PLN 100 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 250.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Wyndham Grand Krakow Old Town offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Unicus Palace Krakow
Unicus Palace Krakow
Unicus Palace
Hotel Unicus Palace
Wyndham Krakow Old Town Krakow
Wyndham Grand Krakow Old Town Hotel
Wyndham Grand Krakow Old Town Kraków
Wyndham Grand Krakow Old Town Hotel Kraków

Wyndham Grand Krakow Old Town Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 817 out of 1000 reviews
Rating 8 - Good. 143 out of 1000 reviews
Rating 6 - Okay. 31 out of 1000 reviews
Rating 4 - Poor. 6 out of 1000 reviews
Rating 2 - Terrible. 3 out of 1000 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great located hotel in Krakow

A great hotel located in the Old Town of Krakow. Very convenient for all the main sites in the city and in easy walking distance of the main train station. All the staff were friendly, and the food was very good. The room was quite small but adequate for a short stay. Overall I would highly recommend this hotel.
Stayed 4 nights in Jul 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exellent
Stayed 3 nights in Jul 2025

10/10 Excellent

Beata

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our unit for four people!
Stayed 3 nights in Jul 2025

8/10 Good

Juliette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great - fabulous location.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceeded my Expectations!

I had an amazing experience at this hotel. The entire place was spotless—very clean and well-maintained from the lobby to the rooms. The staff were incredibly friendly, professional, and welcoming. Everyone spoke English fluently, which made communication easy and pleasant. The room was spacious, comfortable, and exceptionally clean—just perfect. I also really enjoyed the food; everything was fresh and delicious. The location is excellent, making it convenient to get around, and the car service was reliable and efficient. Overall, a top-notch stay. I’ll definitely be returning on my next trip!
Stayed 5 nights in Jul 2025

10/10 Excellent

Monika, Mahopac

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I traveled with 5 school age kids. Loved the location: Starbucks, Sephora right outside. Many dining options. Loved the room, huge, giant windows, super tall doors. I felt like Icwas living in the game of thrones with my own kingdom. Loved the parking ( 150 ZL per day). Staff was superb. Very clean. Nice upscale surroundings. I relaxed in the SPA zone, loved the pool, salt cave, sauna, hot tub, steam room. I would stay there again. had
Stayed 3 nights in Jul 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
q
Stayed 2 nights in Jul 2025

10/10 Excellent

Michal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I’ve been to in a long time. Excellent pool spa sauna. Staff was friendly and great. Perfect location. I wish I was there for the next 2 nights especially considering I’m am currently at the Novotel Hotel on the Wisłan and my room has no AC.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Krakow

Great hotel and even better location
Stayed 6 nights in Jul 2025

10/10 Excellent

nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We found it an excellent location, once we got there (since the airport Uber didn’t get us the whole way there in the Old Town). Staff and room were excellent.
Stayed 3 nights in Jul 2025

10/10 Excellent

Daniel, Scottsdale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Shannon, lombard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with amazing staff. Very spacious rooms. We will definitely stay again!
Stayed 1 night in Jul 2025

10/10 Excellent

Andy, Brantford

Stayed 2 nights in Jul 2025

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really Excellent Stay - Everything Very Positive

Beautiful hotel property with really wonderful hotel staff. On-premises Italian restaurant was delicious and has a very relaxing rooftop terrace with a great evening vibe for our traveling family (with teenagers). Staff prepared box lunches for us for our planned tour the morning after arrival - they were very good and plentiful (easily could have split one lunch between two persons). Location was excellent. Young man at the front desk that greeted us upon arrival (evening of July 1st) was exceptionally lovely and made us feel very welcome to our visit in Poland and the hotel. He and the female waitress serving us in the restaurant that night were both a highlight of our time in Krakow (where smiles are not generously shared outside the hotel and around the city). Room cleaners were very gracious and polite. Hiring has been well-executed here at Wyndham. Room was quite spacious with lovely decor in both that space and around the entire property. Bathroom was luxurious with its spaciousness and nice fixtures after two weeks traveling about Europe in cramped hotels. Two sinks, very large shower, and excellent water pressure - we hit the trifecta!!!! Also, air conditioning works GREAT and really cools off well during high outside temps (92 Fahrenheit), which was an absolute unicorn of a find in our travels. Our stay was a great value for the pricing. I will definitely recommend this property to my friends and colleagues traveling to Krakow for both pleasure and business.
Stayed 2 nights in Jun 2025

10/10 Excellent

Cynthia

Stayed 2 nights in Jun 2025

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t find a better location, nicely situated by the main square in Old Town. Highly recommend
Stayed 4 nights in Jun 2025

6/10 Okay

Jaime

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Jeanna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, great breakfast and very spacious rooms- all in all a fabulous hotel!
Stayed 3 nights in Jun 2025

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities
My stay at the Wyndham Grand Krakow Old Town was magnificent. Friendly staff, comfortable room and delicious food served with a smile.
Stayed 3 nights in Jun 2025

10/10 Excellent

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
Perfect for the Old Town and dining experiences
Stayed 4 nights in Mar 2025

10/10 Excellent

Jacek

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Arnold

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brought my mom to see Auschwitz
Stayed 3 nights in May 2025

10/10 Excellent

Janelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable, historic. I felt centuries of history in my soul during our stay. The staff at the Italian restaurant were darling and the food was delicious.
Stayed 3 nights in Jun 2025