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ibis Luzern Kriens

3.0 star property

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Photo gallery for ibis Luzern Kriens

Exterior
Comfort Room, 1 Double Bed (Pilatus view)
Exterior
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
Industriestrasse 13, Kriens, LU, 6010
  • Place, Messe Luzern
    ‪6 min walk‬
  • Place, Chapel Bridge
    ‪4 min drive‬
  • Place, Swiss Transportation Museum
    ‪8 min drive‬

Room options

View all photos for Room, 1 Double Bed (New Sleep Easy Concept)

Room, 1 Double Bed (New Sleep Easy Concept)

Room, 1 Double Bed (New Sleep Easy Concept)

9.0 out of 10
Wonderful
(4 reviews)
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, Multiple Beds (New Sleep Easy Concept)

Minibar, desk, blackout curtains, soundproofing

Room, Multiple Beds (New Sleep Easy Concept)

10.0 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Room, 2 Single Beds

Minibar, desk, blackout curtains, soundproofing

Room, 2 Single Beds

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Room, 1 Double Bed (Pilatus view)

Minibar, desk, blackout curtains, soundproofing

Comfort Room, 1 Double Bed (Pilatus view)

8.0 out of 10
Very good
(9 reviews)
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Room, 2 Single Beds (Pilatus view)

Minibar, desk, blackout curtains, soundproofing

Comfort Room, 2 Single Beds (Pilatus view)

7.0 out of 10
Good
(4 reviews)
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

Similar properties

Free buffet breakfast on weekdays
Holiday Inn Express Luzern - Kriens by IHG
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.4 out of 5, Excellent, 574 reviews
The price is €108
includes taxes & fees
18 Jan - 19 Jan 2026
Holiday Inn Express Luzern - Kriens by IHG

About this property

ibis Luzern Kriens

Suburban hotel with a 24-hour front desk and a bar
Along with a bar/lounge, this smoke-free hotel has self parking and a 24-hour front desk. WiFi in public areas is free. Other amenities include a computer station, express check-out, and tour/ticket assistance. Housekeeping is available on request.
Ibis Luzern Kriens offers 69 accommodations with minibars and complimentary bottled water. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

During your stay at ibis Luzern Kriens, you're just a quick walk from Messe Luzern. Enjoy features like free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, a computer, and a multilingual staff
  • 7 minutes by foot from Messe Luzern and a 4-minute drive from Museum Sammlung Rosengart
  • Pets welcome for a fee
As a guest of ibis Luzern Kriens, you'll find a vending machine, multilingual staff, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Ibis Luzern Kriens also features express check-out, a hair salon, and a front-desk safe. For a fee, parking is available.

This 3-star Kriens hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 10 AM and on weekends from 6 AM to 11:00 AM.
Hotel Bar - Onsite bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (CHF 14 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6 AM to 10 AM on weekdays and 6 AM to 11:00 AM on weekends; CHF 20 for adults and CHF 10 for children
  • A bar/lounge

Restaurants on site

  • Hotel Bar

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (80 centimetre high)

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 25.00 per pet, per stay

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 35.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 20 for adults and CHF 10 for children
  • Covered self parking fee: CHF 14.00 per night (in/out privileges)
  • Pet fee: CHF 25.00 per pet, per stay
  • Rollaway bed fee: CHF 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

ibis Luzern
ibis Luzern Hotel
ibis Luzern Hotel Kriens
ibis Luzern Kriens
Accor Luzern Kriens
Ibis Luzern Kriens Canton Of Lucerne, Switzerland
Ibis Luzern Kriens Hotel Kriens
ibis Luzern Kriens Hotel
ibis Luzern Kriens Hotel
ibis Luzern Kriens Kriens
ibis Luzern Kriens Hotel Kriens

ibis Luzern Kriens Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 168 out of 457 reviews
Rating 8 - Good. 164 out of 457 reviews
Rating 6 - Okay. 90 out of 457 reviews
Rating 4 - Poor. 23 out of 457 reviews
Rating 2 - Terrible. 12 out of 457 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Mackenzie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Above and beyond

We stayed here as the first stop on our honeymoon through Switzerland and Italy. Upon arrival we were surprised to see our bed decorated with rose petals and heart shaped towels, along with a card, a complimentary bottle of wine and some chocolates. Definitely started our trip off on the right foot. The staff was very friendly and the room was very clean, the bed was very comfortable as well. The location was great, a short 5 minute walk to the train station to make use of the Lucerne visitor card for frequent trips into Lucerne city center.
Stayed 2 nights in Sep 2025

8/10 Good

Phuong

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast is simple and the same each day, but the room is clean, the staff are friendly, and the location is convenient—just a 10–15 minute walk to the train station. Overall, we really enjoyed our stay.
Stayed 3 nights in Sep 2025

8/10 Good

Xijian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a bit over priced. A standard experience
Stayed 1 night in Aug 2025

6/10 Okay

Anju

Disliked: Property conditions & facilities
For the price, it was not a good deal. Bathroom was very small, no ac in the room.
Stayed 1 night in Aug 2025

6/10 Okay

Megan

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Larry, TROPHY CLUB

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall pretty nice property. Kinda far removed from a lot of things and lots of construction. Staff was all excellent!
Stayed 3 nights in Aug 2025

10/10 Excellent

carmine

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly helpful reception, really comfortable bed Clean place
Stayed 1 night in Aug 2025

10/10 Excellent

Didith

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay 😊
Stayed 2 nights in Jun 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities

Comfortable stay in beautiful city

Located out of the main centre but within easy walking distance of both a train and bus to the centre . Hotel gave us a free pass for the public transport . Coffee in room was nice but would like a decaff option . Easy underground parking . Good breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Orlando F

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Faith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great budget hotel! I did not use their breakfast option as it was an extra fee (I believe it was 10 francs per day) but during my 10 day stay their staff was always hard at work and kept the place clean in spite of our haphazard sloppy in-and-outs. The booking guaranteed a Zone pass where busing and trains are free to use. Going past Luzern/Lucerne to Zürich from here is an expenaive endeavor however. The area around the hotel is under construction and appears to be an upcoming industrial area, and the sidewalks are non existent along parts if you follow the road. There are many restaurants nearby too. My favorite part was the mountain view of Pilatus from the window and the very friendly, incredibly helpful staff.
Stayed 10 nights in Apr 2025

10/10 Excellent

ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 nights in Lucerne

It was a pleasant 3 nights stay for me.
Stayed 3 nights in Mar 2025

8/10 Good

Kaleb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The shower would go between scalding hot and freezing cold other than this the staff was very kind and the building was very quite.
Stayed 3 nights in Feb 2025

4/10 Poor

Mayank

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The property is 5-7 min walk , hidden behind the buildings. Construction is going on in surrounding areas. Hence noise kept coming. Not recommended families. For couples or singles, should not be a problem.
Stayed 3 nights in Nov 2024

2/10 Terrible

Abu Foyez Muhammed Shamim

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff are so rude & unfriendly especially Svetlana. She could not speak English I had to use Google translator. I explained my son had severe eczema & needed special treatment eg: fresh water, cleaning everyday etc. She was so disinterested & refused to give milk for tea etc shocking. The list goes on avoid like a plague & save your money 😡😡😡
Stayed 6 nights in Oct 2024

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value

Hotel provided transportation for public bus and trains. Mt PILATUS is easy reach.
Stayed 3 nights in Oct 2024

10/10 Excellent

Manish Kumar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's great hotel in this area, great connectivity with main station and have good dining options nearby and not to forget great staff and great hotel/room. I liked this
Stayed 1 night in Sep 2024

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

howard

Stayed 1 night in Sep 2024

2/10 Terrible

Mr U

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jeffrey

Stayed 2 nights in Sep 2024

6/10 Okay

Anurag

.
Stayed 2 nights in Sep 2024

8/10 Good

Issei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sanjay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024