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4.8 out of 5

"Lovely views from club room and the staff excellent. Rooms very spacious. Spa and the pool facilities were wonderful. " More

By a verified traveller on Wed 15 Feb 2017

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Club Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Presidential Suite, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Club Suite, 1 Bedroom, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Single Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Club Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Sheraton Imperial Kuala Lumpur Hotel's good location gets good marks from our customers. During your stay, you're just a quick walk from Maju Junction Mall. Enjoy features like free WiFi in public areas, plus 3 restaurants and a full-service spa.

  • Free WiFi
  • Enjoy international cuisine while dining at Essence
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Indulge with massages or manicures and pedicures at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests speak favourably about the size of the guestrooms and the helpful staff
  • Just a 2-minute drive from Petronas Twin Towers and a few minutes from Suria KLCC Shopping Centre

Sheraton Imperial Kuala Lumpur Hotel ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sheraton Imperial Kuala Lumpur Hotel

Everyone (3)
5 out of 5

Lovely hotel right in the centre of everything.

Lovely views from club room and the staff excellent. Rooms very spacious. Spa and the pool facilities were wonderful.

Posted by , from West Bromwich. U.K. on 15 Feb 2017

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5 out of 5

Overall really satisfied with staff fair price!!

Pros: Room,dining and swimming area was really clean the spa was great service excellent really helpful
Cons: The Sheraton club on the 38 floor can be improved more with more varieties of food around the the tea time
Location: Spa in house was superb Arab street very nice food and nice shopping centre

Posted by , from m on 6 Nov 2016

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4 out of 5
super leckeres Frühstücksbuffet mit allem was man sich nur wünschen kann! Die Türsteher sind etwas speziell, ich fragte nach der Hop on Hop off Busstation und der Türsteher hat mich weit weg vom Hotel geschickt, dort fuhr gar kein Bus an diesem Tag, vis a vis vom Hotel war die richtige Busstation.

Posted by on 15 Aug 2019

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5 out of 5

True 5* hotel

Very good hotel, true 5 star hotel. Good location, monorail stadion less than 100m from hotel. Club arpea spacious, good service. Spacious Club-room, well kept and cleaned during our stay there. Can hometalo recommend to everyone.

Posted by , from Finland on 9 Feb 2018

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About the Sheraton Imperial Kuala Lumpur Hotel

Location Jalan Sultan Ismail, Kuala Lumpur, 50250

Property Features

Sheraton Imperial Kuala Lumpur Hotel offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 3 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre, 9 meeting rooms, and limo/town car service. Event space at this hotel measures 17652 square feet (1640 square metres) and includes conference space. A 24-hour fitness centre, a sauna, and a terrace are also featured at Sheraton Imperial Kuala Lumpur Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 398 guestrooms or units
  • 38 levels
  • 3 dining venues
  • 17652 sq ft of conference space
  • 1640 sq. m of conference space
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Locker space
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Kuala Lumpur Sultan Ismail Station (1.6 km / 1 mi)
  • Metro station: Medan Tuanku Station (0.1 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Sheraton Imperial Kuala Lumpur Hotel offers 398 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Beds feature down duvets. 55-inch Smart televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Deep-soaking bath
  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Satellite channels
  • Premium channels
  • Hypo-allergenic bedding
  • Down blanket
  • Separate bath and shower
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Exterior corridor access
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.

Essence – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Reservations are required.

Celestial Court – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required. Open selected days.

Villa Danieli – This restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.

Pavilions Lounge – This lobby lounge serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Essence Restaurant – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and manicures and pedicures. The spa is equipped with a sauna, a spa tub and a steam room. The spa is open daily.

  • Manicures and pedicures
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 10:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 141.6 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Sheraton Imperial Kuala Lumpur Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 48.00 to 84.00 per person
  • Self-parking fee: MYR 125 per day
  • Valet parking fee: MYR 30 per day
  • Rollaway bed fee: MYR 141.6 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Kuala Lumpur Sheraton
  • Hotel Sheraton Imperial Kuala Lumpur
  • Imperial Sheraton Kuala Lumpur
  • Kuala Lumpur Hotel Sheraton
  • Kuala Lumpur Sheraton Hotel
  • Kuala Lumpur Sheraton Imperial
  • Sheraton Hotel Kuala Lumpur
  • Sheraton Imperial Kuala Lumpur
  • Sheraton Imperial Kuala Lumpur Hotel
  • Sheraton Kuala Lumpur Hotel
  • Sheraton Imperial Hotel
  • Sheraton Imperial
  • Sheraton Kuala Lumpur
  • Kuala Lumpur Sheraton
  • Sheraton Imperial Kuala Lumpur
  • Sheraton Imperial Kuala Lumpur Hotel Hotel
  • Sheraton Imperial Kuala Lumpur Hotel Kuala Lumpur
  • Sheraton Imperial Kuala Lumpur Hotel Hotel Kuala Lumpur

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.