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Vivatel Kuala Lumpur

4.0 star property

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Photo gallery for Vivatel Kuala Lumpur

Pool
Platinum Twin
Reception
Exterior
Breakfast, lunch and dinner served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
85, Jalan Loke Yew, Kuala Lumpur, 55200
  • Place, Berjaya Times Square
    ‪19 min walk‬
  • Place, Jalan Alor
    ‪3 min drive‬
  • Place, Pavilion Kuala Lumpur
    ‪4 min drive‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪54 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite

Executive Suite

Executive Suite

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Viva Suite

Viva Suite

Viva Suite

  • City view
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Duplex Suite

Duplex Suite

Duplex Suite

  • City view
  • 69 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Platinum King

Platinum King | Bathroom

Platinum King

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Platinum Twin

Platinum Twin

Platinum Twin

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

A hotel room with a bed, bedside tables, a desk, a chair, a television, and a bathroom.

Superior Double Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

A hotel room with two beds, a large painting of a beach scene, and a mirror on the wall.

Superior Twin Room

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe King

Deluxe King

Deluxe King

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Vivatel Kuala Lumpur

A restaurant, a bar/lounge, and a conference center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Vivatel Kuala Lumpur offers 302 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with satellite channels. Bathrooms include slippers, designer toiletries, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

With your stay at Vivatel Kuala Lumpur, you'll be connected to a shopping center and within walking distance of Petaling Street Market. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at Retro Cafe
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 4-minute drive from Merdeka Square and a few minutes from Jalan Alor
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center, 4 meeting rooms, and limo/town car service are available.

WiFi is free in public spaces. Event space at this hotel measures 2809 square feet (261 square meters) and includes a conference center. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Vivatel Kuala Lumpur. Self parking is free.

Smoking is allowed in designated areas at this 4-star Kuala Lumpur hotel.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:00 AM.
Retro Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: MYR 40 for adults and MYR 25 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Retro Cafe

Things to do

  • Shopping centre

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre (2,809 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 12 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 100

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Vivatel Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 110 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MYR 40.00 for adults and MYR 25 for children
  • Late check-out fee: MYR 100 (subject to availability)
  • Rollaway bed fee: MYR 110 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Vivatel
Vivatel Hotel
Vivatel Hotel Kuala Lumpur
Vivatel Kuala Lumpur
Vivatel Kuala Lumpur Hotel
Vivatel Kuala Lumpur Hotel
Vivatel Kuala Lumpur Kuala Lumpur
Vivatel Kuala Lumpur Hotel Kuala Lumpur

Vivatel Kuala Lumpur Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 103 out of 326 reviews
Rating 8 - Good. 151 out of 326 reviews
Rating 6 - Okay. 50 out of 326 reviews
Rating 4 - Poor. 15 out of 326 reviews
Rating 2 - Terrible. 7 out of 326 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Salahuddin

Liked: Cleanliness, staff & service
Good breakfast
Stayed 3 nights in Jan 2026
Verified

8/10 Good

R

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Atticus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice breakfast

Very clean and comfortable with a very good breakfast
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

Uday Kiran

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast Buffet was really good. Room was decent. Staff were good but could be better.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

KHASHINI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Good budget-friendly option.
Stayed 1 night in Jan 2023
Verified

8/10 Good

Tian Kok

Liked: Cleanliness, staff & service, amenities
Breakfast ok
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, clean, comfortable bed and staff friendly and helpful unfortunately the pool was closed for maintenance but can't be helped
Stayed 2 nights in Apr 2023
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean hotel. Modern. The connected mall has no shops left. Location is good if you hail Grab to go anywhere. Breakfast buffet has good variety and overall acceptable quality.
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Ali

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Sep 2022
Verified

8/10 Good

Jona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value stay with clean comfy room, near to Pudu & Bukit Bintang area. Due to Covid, many F&Bs are not in business in the mall next door.
Stayed 3 nights in Jan 2024
Verified

6/10 Okay

Verified traveller

Lousy Hotel

The hotel is not cheap in price yet not valued for money. The breakfast barely have options, the hotel looked so old and the mall next to hotel has no patrons, shops were closed too.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Zhang Yong

Overall still alright.
Stayed 1 night in Nov 2023
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty

You can see cockroach everywhere. Toilet and table desk. Running around the area
Stayed 4 nights in Oct 2023
Verified

8/10 Good

Uwe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and the decoration original. Service and cleanliness was quite excellent. The hotel restaurant was struggling with resupplying the breakfast buffet at busy times in the morning, which requires improvement. The adjacent mall used to contain dining options for the evening, which is no longer the case. Most of the dinner options close to the hotel require cash payment, and according advice by the hotel would be helpful.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Uwe

Liked: Cleanliness
I am coming to this hotel about once a year since 2017. Rooms are spacious and clean. I had the Junior Suite and I enjoyed having a proper desk, a separate simple seating area, and a kitchen with flowing water. The attached shopping mall has degraded a bit since pre-covid times and dining options there are very limited now. Anyhow, there is local food in easy walking distance, and a large, modern shopping mall with plenty of dining options a 15 minute walk away. Breakfast in the hotel I like less and less though, as variety and quality have degraded over time, eg only Cafe Americano from the machines, blue-ish scrambled eggs, and resupply problems at the buffet from 07:15 onwards.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

alesaamira@gmail.com

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 1 night in Sep 2024
Verified

8/10 Good

Pau Lian Mung

Liked: Staff & service, property conditions & facilities
Need more customer service
Stayed 10 nights in Sep 2024
Verified

4/10 Poor

EngThye

Disliked: Cleanliness, amenities, property conditions & facilities
Overated by previous posts. This hotel doesn’t deserve a good rating.Poor in cleanliness and we found cockroach in the room. Dusty and moldy toilet. Disappointed.
Stayed 1 night in Feb 2024
Verified

8/10 Good

Zora Sharon Chan Mei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience stay is satisfactory. Room is spacious and clean, with simple deco. I got a room not facing the main road/highway, so it was nice and quiet. it would be nice to add another chair to the room. Nice to see real plants in and outside the hotel. There is a gym and pool for visitors especially business travellers to wind down. It's good to have recycling bins near the lobby. Staff are friendly. The mall next door is easiy accessible but most shops have closed down. Limited eateries that are walking distance near the hotel at night.
Stayed 3 nights in Jul 2022
Verified

6/10 Okay

Yuta

Liked: Staff & service, property conditions & facilities
値段とショッピングモールの中という事で予約しましたが、vivatelの中のモールはエスカレーターが止まっていました。 部屋の中は綺麗ですが、虫が入ってくきてしまってました。プールも良かったです。筋トレルームはありますが、マシンは潰れてます。 朝食は外で食うことをおすすめします。 歩いて10分のイオンやショッピングモールは人も程よく少なく綺麗でめっちゃ楽しめました。 grabがないと、タクシーを拾うのは少し難しいです。 電車は先ほどいったイオンの近くの駅の方が絶対いいです。綺麗ですし、分かりやすいです。 最寄駅は地元の人しか使わない感じで難しいです。
Verified

4/10 Poor

Driss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel malhonnête

Avant mon départ je me suis fais voler des vêtements dans ma valise j ai appelé l’hôtel qui me dit que le personnel ne touche pas aux affaires des clients et que j ai du me tromper
Stayed 2 nights in Jul 2022
Verified

6/10 Okay

Stephen-Claude

Liked: Cleanliness, staff & service
Disliked: Room comfort
The hotel is a nice hotel. Centrally located, but it is a little dated. My biggest disappointment however is that it is next to the highway, and the windows are not soundproof. I could hear the traffic all night, which disrupted my sleep. The staff was however nice and accommodating. I would stay again if not a room near the highway.
Stayed 2 nights in Feb 2022
Verified

10/10 Excellent

KEANCHEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strategically located close to KL city centre. Nice place to study with good natural lighting and comfortable chair and table. Very friendly staff.
Stayed 7 nights in Nov 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

RL

Convenient location close to the city, close to restaurants and convenient stores.
Stayed 1 night in Mar 2021
Verified

6/10 Okay

Sian hau

Liked: Cleanliness, room comfort
环境优美，别有一番。现在疫情期间工作职员口罩只戴到嘴巴，鼻子没有。一会儿是没问题也许有点呼吸困难，但是发现是长时间都如此，那么对顾客都没有保障。
Stayed 1 night in Feb 2021