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Hotel El Tucano Resort & Thermal Spa

3.5 star property

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Photo gallery for Hotel El Tucano Resort & Thermal Spa

Exterior
Indoor spa tub
Breakfast, lunch, dinner and brunch served
Terrace/patio
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
7 km North from Central Park, Ciudad Quesada, La Palmeria, Alajuela
  • Place, Juan Castro Blanco National Park
    ‪6 min drive‬
  • Place, Quesada City Park
    ‪15 min drive‬
  • Place, Costa Rica Nature Pavilion
    ‪52 min drive‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪122 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

8.0 out of 10
Very good
(5 reviews)
  • Garden view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Triple Room

Hypo-allergenic bedding, in-room safe, desk, free WiFi

Junior Triple Room

9.0 out of 10
Wonderful
(4 reviews)
  • Mountain view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Master Suite

Master Suite

Master Suite

  • Mountain view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Basic Room

Hypo-allergenic bedding, in-room safe, desk, free WiFi

Basic Room

7.0 out of 10
Good
(4 reviews)
  • Garden view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for ESTANDAR SUPERIOR

ESTANDAR SUPERIOR

ESTANDAR SUPERIOR

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 5
  • 1 Single Bed, 1 Double Bed and 1 Queen Bed
  • Free Wi-Fi

ESTANDAR PLUS

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

Interior
Tilajari Hotel Resort
Florencia
  • Pool
  • Hot tub
  • Breakfast included
  • Spa
4.5 out of 5, Wonderful, 419 reviews
The price is €82
includes taxes & fees
19 Jul - 20 Jul
Tilajari Hotel Resort

About this property

Hotel El Tucano Resort & Thermal Spa

Along with a full-service spa, this smoke-free resort has an outdoor pool and a restaurant. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Hotel El Tucano Resort & Thermal Spa offers 87 accommodations with safes and hair dryers. Televisions come with cable channels.

This La Palmeria resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include an outdoor tennis court, a lazy river, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, and Turkish bath/hammam. The spa is open select days. Children under 8 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Our customers tell us they can't get enough of the helpful staff at Hotel El Tucano Resort & Thermal Spa. During your stay, you'll be within walking distance of Juan Castro Blanco National Park. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast offered
  • Free WiFi
  • Free self parking
  • Enjoy garden views while dining at La Foresta
  • Splash around at the lazy river or swim in the outdoor pool
  • Treat yourself to body scrubs, Ayurvedic treatments, or manicures and pedicures at the spa
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Onsite recreation includes an outdoor tennis court, a gym, and a steam room
  • Just a 3-minute drive from Juan Castro Blanco National Park and 11 minutes from Quesada City Park
  • Airport shuttle service available for a fee
Hotel El Tucano Resort & Thermal Spa offers its guests a full-service spa, an outdoor tennis court, and a lazy river. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served. WiFi is free in public spaces.

A business center and meeting rooms are available. An outdoor pool, a hot tub, and a fitness center are also featured at the business-friendly Hotel El Tucano Resort & Thermal Spa. Self parking is free.

This 3.5-star La Palmeria resort is smoke free.

Guests are served free full breakfast.
La Foresta - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Foresta

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Lazy river
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Lazy river
  • Mini golf
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Outdoor treatment areas
  • Sauna
  • Spa open select days
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Room service

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel El Tucano Resort & Thermal Spa

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

El Tucano
Hotel El Tucano Resort Thermal Spa La Palmeria
El Tucano Thermal Spa Aguas Zarcas
Hotel El Tucano Resort & Thermal Spa
Hotel El Tucano Resort & Thermal Spa Aguas Zarcas
El Tucano Resort And Thermal Spa
Occidental El Tucano Hotel
Occidental El Tucano Resort
Hotel El Tucano Resort Thermal Spa Aguas Zarcas
El Tucano Resort & Thermal Spa Costa Rica/San Carlos
El Tucano Resort & Thermal Hotel San Carlos
El Tucano Thermal Spa La Palmeria
Tucano Thermal La Palmeria
Tucano & Thermal La Palmeria
Hotel El Tucano Resort Thermal Spa
Hotel El Tucano Resort & Thermal Spa Resort
Hotel El Tucano Resort & Thermal Spa La Palmeria
Hotel El Tucano Resort & Thermal Spa Resort La Palmeria

Hotel El Tucano Resort & Thermal Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 125 out of 384 reviews
Rating 8 - Good. 115 out of 384 reviews
Rating 6 - Okay. 69 out of 384 reviews
Rating 4 - Poor. 45 out of 384 reviews
Rating 2 - Terrible. 30 out of 384 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ramakant

Liked: Cleanliness, property conditions & facilities
Great location
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Deyanira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was relaxing. Everything was excellent
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Srinivas

Rooms are old and bathrooms doesn’t flush properly. There are no other attractions around and have to go to la fortuna for any activity which is an hour drive. The resort is good with thermal spas and pools .
Stayed 3 nights in Mar 2026
Verified

8/10 Good

jeffrey

Liked: Cleanliness, staff & service
Disliked: Amenities
Staff was courteous.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Sharla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Apr 2024
Verified

6/10 Okay

D

Liked: Cleanliness, staff & service
Just a heads up. All locals. Pool area in disrepair. Does not look as good as the pictures. People are great. They are quick to respond to requests. People at the desk awesome.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Pratik

Liked: Cleanliness
Its a family friendly hotel. Hot sprinds are nice. Breakfast was also good. Hotel building is bit old and washrooms were average cleaned. Only 2 towels were left initially. No comforter in the room. Front staff was nice and they gave them to us.
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

jobi

Disliked: Cleanliness, amenities, property conditions & facilities
The toilets dont work most of the time so maintenance has to be called atleast once a day to get the water running. Breakfast is free but EVERYDAY it is Horrible eggs, sausage plantains, and rice...location is far away from most attractions. Rooms were dirty however housekeeping states they come everyday. 2 towels for a family of 4. Absolute NIGHTMARE!!!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Rohn Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
We very much enjoyed our stay and will return. The natural beauty of this location is unmatched!
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The local food was excellent
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Martha

There were very nice and courteous people. I would suggest that they should keep the place better, clean the areas from debris, making repairs from areas were the people are walking and watching the nature. There is an area around the river where there are a lot garbage and old objects that could be thrown away and the area would be cleaned and looked better.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a great experience, enjoyable place.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Catalina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast included!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Nazareno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Dec 2022
Verified

6/10 Okay

PRASANNA

Disliked: Staff & service, property conditions & facilities
Not as expected
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large spacious rooms...Excellent customer service
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

jeff

Liked: Staff & service
Great pools and sauna
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Jaishiri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful setting!

Our family of 5 had a great stay! Staff was very friendly, breakfast included was delicious and fresh, and the location and setting is stunning! The hot-spring pool is open 24 hours and the property has multiple pools, a sauna and a beautiful hike through the gorgeous grounds with a waterfall. We thoroughly enjoyed our stay.
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The river and pools was the best part.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Ravi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and always eager to help
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for elders
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Venkataramana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean but looks old needs renovation. Near by two trails of 2 km to hike on and hot water pools. Good location to get out of town to spend time in the property in a forest. Our family really liked the stay, breakfast and dinner.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nature arrond the place.
Stayed 4 nights in Mar 2024
Verified

8/10 Good

Kathi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the large thermal water pool, and my husband loved the steam room, warm pool and cool pool. We also liked being in an environment with the majority of people being Costaricense, as we weren't interested in an exclusive tourist resort.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Jessica Burgos

Liked: Cleanliness, amenities, property conditions & facilities
Nice and relaxing