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Braunbär Hotel & Spa

4.0 star property

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Photo gallery for Braunbär Hotel & Spa

1 treatment room
Exterior
1 treatment room
Duplex Room for 4 people
Standard Room

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Wengiboden 1352a, Wengen, Lauterbrunnen, BE, 3823
  • Wengen LWM
    ‪1 min walk‬
  • Wengen-Mannlichen Cable Car
    ‪3 min walk‬
  • Staubbach Falls
  • Bern (BRN-Belp)

Room options

View all photos for Duplex Room for 4 people

Duplex Room for 4 people

Duplex Room for 4 people

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Connecting rooms for 4 people

1 bedroom, premium bedding, in-room safe, desk

Connecting rooms for 4 people

  • Sleeps 4
  • 2 Queen Beds OR 4 Twin Beds

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, desk

Standard Room

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Room with bunk beds

1 bedroom, premium bedding, in-room safe, desk

Room with bunk beds

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Twin Bunk Bed

View all photos for Family Room for 4 people

Family Room for 4 people

Family Room for 4 people

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Privilege room

1 bedroom, premium bedding, in-room safe, desk

Privilege room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Connecting rooms with bunk beds

1 bedroom, premium bedding, in-room safe, desk

Connecting rooms with bunk beds

  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Classic Double Room

1 bedroom, premium bedding, in-room safe, desk

Classic Double Room

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About this property

Braunbär Hotel & Spa

Family-friendly hotel with a full-service spa and a sauna
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free train station pick-up are also provided. Other amenities include a bar/lounge, a sauna, and coffee/tea in a common area.
Braunbär Hotel & Spa offers 76 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages.
Our customers tell us they can't get enough of the breakfast at Braunbär Hotel & Spa. During your stay, you're just a quick walk from Mannlichen Mountain. Free WiFi in public areas, free train station pick-up service, and a full-service spa are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a steam room and a sauna
  • Guests have great things to say about the breakfast and the location
  • Steps from Mannlichen Mountain and Grindelwald - Wengen Ski Area
  • Free train station pick-up shuttle service
  • Pets welcome for a fee
Braunbär Hotel & Spa offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Barbecue grills, an arcade/game room, and multilingual staff are also featured at the family-friendly Braunbär Hotel & Spa. An airport shuttle (available on request) is available for a fee.

This 4-star Lauterbrunnen hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:00 AM.
Braunbär Hotel & Spa has a restaurant on site.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 6:00 AM to midnight on request
  • Free train station pick-up shuttle

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: CHF 28 for adults and CHF 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Full-service spa
  • Indoor pool
  • Piano
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Art supplies
  • Baby monitor
  • Changing table
  • Children's books
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Pool loungers

Full-service spa

  • Massage
  • Treatment room

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1898
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Wengen is in a car-free zone and can be reached only by train.

Access methods

Staffed front desk

Pets

  • Pets: CHF 25 per pet, per night

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 5.30 per person, per night for adults; CHF 2.20 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 28 for adults and CHF 20 for children
  • Airport shuttle fee: CHF 500 per vehicle (one-way)
  • Pet fee: CHF 25 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:30 PM.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Sunstar Alpine Wengen
Hotel Sunstar Wengen
Hotel Wengen Sunstar
Wengen Sunstar Hotel
Sunstar Alpine Hotel Wengen
Sunstar Alpine Wengen
Sunstar Hotel Wengen
Sunstar Wengen
Wengen Sunstar

Braunbär Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 219 out of 330 reviews
Rating 8 - Good. 86 out of 330 reviews
Rating 6 - Okay. 19 out of 330 reviews
Rating 4 - Poor. 5 out of 330 reviews
Rating 2 - Terrible. 1 out of 330 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Mariona

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant, the hotel etc it was great, but the spa seemed a public swiminpool.
Stayed 2 nights in Apr 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff, hotel is newly renovated but smells strong paint.
Stayed 2 nights in Apr 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel. Rooms are great and the spa is excellent.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best hotel in Wengen

Such a wonderful stay in the most gorgeous hotel. Fabulous staff - so friendly and helpful. Spa and new sauna excellent- so clean. We had a fantastic evening at the Raclette and grill - highly recommend.
Stayed 4 nights in Feb 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very welcoming and went above and beyond. The offer of complimentary sleds were an added bonus. We will be back.
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hoping to return

Location to the gondola was great
Stayed 3 nights in Mar 2024

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ski trip.

Great hotel, helpful staff, nice and clean too.
Stayed 6 nights in Mar 2024

10/10 Excellent

nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Parry

Travelled with group
Stayed 7 nights in Jan 2024

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Antony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from the room and the hotel is clean. Service is Great! I would recommend to others.
Stayed 2 nights in Dec 2023

10/10 Excellent

Stefan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Excellent included breakfasts. Stunning views from rooms. Valuable transfer service by golf cart from train station to the hotel when carrying luggage. Very nice indoor pool. Bar food could be improved. Several good dining options within a short walk and across the street from the ski lift to the peak. Comfortable beds and clean rooms.
Stayed 1 night in Sep 2023

6/10 Okay

Matthew

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I know that Switzerland is expensive, but generally you do get good quality for your money. Unfortunately in this hotels case the rooms are really starting to show their age and are in need of a refresh. The hotel is well located and with a bit of updating could be a great option, but until then I couldn’t recommend. I would spend a bit more and go to a slightly more modern hotel. The staff were generally fine, however the checkin staff were rather short with us.
Stayed 4 nights in Sep 2023

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

Mikal

Reception staff professional and welcoming .. Bedding great . Nice balcony and view . Only problem some drunk ness noise by people in the street during multiple nights and hours - wish staff could damp that down - I thought that was Swiss edict..,
Stayed 2 nights in Oct 2023

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great return visit to Wengen. Would definitely stay here again
Stayed 3 nights in Oct 2023

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Lindsay, Clifton Forge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give this hotel 10 stars, I would. The breakfast was beyond amazing. The staff were so friendly and the hotel was convenient to the cable cars and train. You couldn’t ask for anything better.
Stayed 5 nights in Sep 2023

6/10 Okay

George

Liked: Cleanliness
It was just ok. Not bad, not great. Just ok.
Stayed 1 night in Oct 2023

8/10 Good

P R

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Excellent hotel. Well positioned. Very clean. Friendly.
Stayed 3 nights in Oct 2023

8/10 Good

Lisset

Stayed 2 nights in Oct 2023

4/10 Poor

NARESH

Stayed 1 night in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views from room across valley. Just a few minutes walk from the station. Excellent breakfast.
Stayed 3 nights in Sep 2023