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Hyatt Place Ontario / Rancho Cucamonga

3.0 star property

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Photo gallery for Hyatt Place Ontario / Rancho Cucamonga

Experience the grand entrance of Hyatt Place, featuring a central archway and illuminated columns.
Relax in comfort with sofas and chairs arranged around tables, surrounded by large windows offering views of the outdoors.
Relax by the pool surrounded by a paved deck and lush greenery.
Relax in a stylish space with a sofa, side table, and ottoman, plus a large abstract art piece.
Two large beds with white linens and wooden headboards, a nightstand with a lamp, and a large window with sheer curtains.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Gym

Explore the area

Map
4760 Mills Cir, Ontario, CA, 91764
  • Ontario Mills Shopping Mall
    ‪2 min walk‬
  • Toyota Arena
    ‪3 min drive‬
  • Ontario Convention Center
    ‪4 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Relax in a spacious room with a large, neatly made bed and modern amenities.

Room, 1 King Bed with Sofa bed (High Floor)

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor)

Two large beds with white linens and wooden headboards, a nightstand with a lamp, and a large window with sheer curtains.

Room, Multiple Beds (High Floor)

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Relax in a spacious room with a large, neatly made bed and modern amenities.

Standard Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(34 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

Two large beds with white linens and wooden headboards, a nightstand with a lamp, and a large window with sheer curtains.

Room, Multiple Beds

9.0 out of 10
Wonderful
(37 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Relax in a spacious room with a large, neatly made bed and modern amenities.

Room, 1 King Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 1 King Bed

Similar properties

Stunning hotel with a central entrance and two wings, surrounded by lush palm trees and a parking area.

Country Inn & Suites by Radisson, Ontario at Ontario Mills, CA

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, (1283)
The price is €108
for 1 room
includes taxes & fees
20 Aug - 21 Aug
Country Inn & Suites by Radisson, Ontario at Ontario Mills, CA

About this property

Hyatt Place Ontario / Rancho Cucamonga

Pet-friendly Ontario hotel connected to a shopping center, steps from Ontario Mills Shopping Mall
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Hyatt Place Ontario / Rancho Cucamonga offers 127 accommodations with complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Pillowtop beds feature premium bedding. 42-inch plasma televisions come with premium digital channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This Ontario hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The free breakfast at Hyatt Place Ontario / Rancho Cucamonga gets good marks from our customers. During your stay, you'll be connected to a shopping center, and just a quick walk from Ontario Mills Shopping Mall. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at Gallery, a café that serves American cuisine
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Ontario Mills Shopping Mall and a 3-minute drive from Toyota Arena
  • Dogs welcome for a fee
Hyatt Place Ontario / Rancho Cucamonga offers its guests an outdoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 850 square feet (79 square meters) and includes conference space. The business-friendly Hyatt Place Ontario / Rancho Cucamonga also features a vending machine, a garden, and concierge services. Self parking is free.

This Ontario hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:30 AM.
Gallery - This café specializes in American cuisine. Open 24 hours.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gallery

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 850 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1998
  • Comprehensive food waste policy
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch HDTV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Ontario
Hyatt Place Ontario Rancho Cucamonga
Hyatt Place Rancho Cucamonga
Hyatt Place Rancho Cucamonga Hotel
Hyatt Place Rancho Cucamonga Hotel Ontario
Ontario Hyatt Place
Hyatt Ontario Mills
Hyatt Place Ontario / Rancho Cucamonga Hotel Ontario
Ontario Hyatt
Hyatt Place Ontario Rancho Cucamonga Hotel
Hyatt Ontario Rancho Cucamonga
Hyatt Place Ontario / Rancho Cucamonga Hotel
Hyatt Place Ontario / Rancho Cucamonga Ontario
Hyatt Place Ontario / Rancho Cucamonga Hotel Ontario

Hyatt Place Ontario / Rancho Cucamonga Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 564 out of 1006 reviews
Rating 8 - Good. 233 out of 1006 reviews
Rating 6 - Okay. 91 out of 1006 reviews
Rating 4 - Poor. 63 out of 1006 reviews
Rating 2 - Terrible. 55 out of 1006 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mindy, San Juan Capistrano

Stayed 1 night in Apr 2025

2/10 Terrible

Craig

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

No heated pool as promised

We returned here because when we came 2 months ago they had a heated pool. When we checked in we were told the heater was broken! Very disappointing.
Stayed 1 night in May 2025

4/10 Poor

Carlos

Disliked: Cleanliness, property conditions & facilities
The property is old lacking modernization. It smells like durty carpet, the shower, you will get wet when you turn on the water. Not my favorite HYATT. Will not stay there again.
Stayed 1 night in May 2025

10/10 Excellent

MIGUEL ANGEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

4/10 Poor

Louis

Disliked: Property conditions & facilities, room comfort
Hallway lighting is terrible
Stayed 2 nights in Apr 2025

2/10 Terrible

Esvin

I’m very disappointed with this place I changed to three different rooms because something was broken in each room really not only that but smells come on I paid 197.00 for one night really this is the worse place 👎👎👎
Stayed 1 night in Apr 2025

10/10 Excellent

Jorge

Stayed 1 night in Apr 2025

10/10 Excellent

Carolyn

Stayed 2 nights in Apr 2025

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in Apr 2025

8/10 Good

Mylee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Donald

Stayed 2 nights in Apr 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good continental breakfast
Stayed 1 night in Apr 2025

10/10 Excellent

Diana, Las Vegas

Liked: Cleanliness
Clean
Stayed 2 nights in Mar 2025

6/10 Okay

JAMES

Travelled with partner
Liked: Property conditions & facilities
Overall ok bathroom sink in living area not a good setup
Stayed 6 nights in Apr 2025

8/10 Good

Alicia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice
Stayed 3 nights in Dec 2024

10/10 Excellent

Kitty

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. I would come again
Stayed 1 night in Apr 2025

8/10 Good

Ines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Rooddy

Liked: Cleanliness, staff & service, property conditions & facilities
Has a clean environment and quiet area , there’s enough self parking .
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

No upkeep

This used to be a great place to stay. Now it is run down and in great need of some general upkeep. The last two rooms I stayed in had large stains on the carpets, hair in the shower and a musty smell. Worst part pf the last stay was the cockroach in my room. I've stayed here dozens of times over the years, but never will again.
Stayed 2 nights in Mar 2025

8/10 Good

Akemi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and comfortable staying at Hyatt place. Breakfast was ok not that was what I expected. I have not had any good breakfast when breakfast is included in the hotel price. Pics look good on the website but technically continental breakfast.
Stayed 1 night in Mar 2025

8/10 Good

Marty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ac was loud in the room hard to sleep
Stayed 1 night in Mar 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 3 nights in Mar 2025