"Das check-in für das Magic Hotel muss man im Hotel Krone machen. Das steht nirgends in der Beschreibung. Angel Zimmer hat überhaupt keinen Ausblick au ... " More
8 May 2023 by Altstadthotels Luzern
Vielen Dank für Ihre Rückmeldung und den fehlenden Informationen zwecks des check ins in einen anderen Hotel. Wir werden es anschauen. Vielen Dank
23 Apr 2024 by Altstadt Hotel Magic Luzern
Thank you very much for your great feedback.
20 Jan 2024 by Altstadt Hotel Magic Luzern
Thank you very much for the great feedback.Take care
9 Jan 2024 by Altstadt Hotel Magic Luzern
Vielen Dank für ihre ausführliche und tolle Bewertung.Die Hotelgäste dürfen mit dem Auto direkt bis vor das Hotel fahren auch wenn wir in einer Fussgängerzone liegen ist es Hotelgästen erlaubt. Es tut uns leid wenn Ihnen die Information bei der Anreise nicht mitgeteilt wurden und die Parkmöglichkeiten nicht erklärt wurden. Gerne werden wir das mit unserem Team besprechen und uns verbessern. Wir hoffen Sie konnten trotz des alltäglichen Stadtverkehrs und der Geräusche der Lieferanten und Kehrrichtabfuhr Ihren Aufenthalt geniessen. Erneut vielen Dank für Ihre gute Bewertung.
1 Dec 2023 by Altstadt Hotel Magic Luzern
Vielen Dank für Ihre Bewertung. Wir hoffen Sie hatten eine schöne Luzern.
19 Nov 2023 by Altstadt Hotel Magic Luzern
Vielen Dank für Ihre Bewertung. Es freut uns das Sie einen schönen Aufenthalt hatten.
12 Nov 2023 by Altstadt Hotel Magic Luzern
Herzlichen Dank für Ihr Bewertung. Wir nehmen jede Rückmeldung um uns stetig zu verbessern.
5 Aug 2023 by Altstadthotels Luzern
Thank you for your feedback and sorry for the confusing by the check in. On the confirmation is written, that the check in and check out will be possible in the Hotel Krone. Have a nice weekend.
13 May 2023 by Altstadthotels Luzern
Danke schön für Ihre super Bewertung. Hoffe sie haben Ihren Aufenthalt bei uns genossen. Bis bald. Schönes Wochenende.
9 Aug 2022 by Altstadthotels Luzern
Vielen lieben Dank für Ihre sehr gute Rückmeldung. Schön war alles zu Ihrer Zufriedenheit. Bleiben Sie gesund und bis ein andermal
Altstadt Hotel Magic Luzern offers its guests tour or ticket assistance, multilingual staff, and concierge services. Public spaces have free WiFi. Altstadt Hotel Magic Luzern also features laundry facilities, dry cleaning/laundry services, and shopping on site. For a fee, parking is available. This 3-star Lucerne hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)
Available in some public areas: Free WiFi
Valet parking (surcharge)
Altstadt Hotel Magic Luzern offers 13 accommodations with minibars and espresso makers. This individually decorated and furnished accommodation has separate sitting areas. Cable televisions are provided. This Lucerne hotel provides complimentary wireless Internet access. Additionally, rooms include a safe and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to noon.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 6:30 AM - 11:00 PM. The check-in location differs from the property location. Check-in location: [Altstadt Hotel Krone Luzern, Weinmarkt 12, Lucerne]. If you arrive at the property after hours, you'll need to check in at an alternative location: [Hotel des Balances, Weinmarkt, Lucerne]. Front desk staff will greet guests on arrival.
The property is located in a pedestrian area; however, guests are allowed to park in front of the hotel during check-in and check-out.
Check-in and breakfast for this property are based at a different location, Hotel Krone, Weinmarkt 12, Lucerne 6004, 130 meters from Altstadt Hotel Magic Luzern. Check-in 11 PM-6:30 AM takes place at the Hotel les Balances across the street.
The front desk at this property is open daily from 6:30 AM - 11:00 PM.
The check-in location differs from the property location. To check in, guests will need to go to Altstadt Hotel Krone Luzern, Weinmarkt 12, Lucerne
Guests arriving after hours will need to go to the following location to check in: Hotel des Balances, Weinmarkt, Lucerne
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche and cash. For guests' safety, the property includes a smoke detector in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
