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Boscolo Lyon Hôtel & Spa

0-star property
11 Quai Jules Courmont, Lyon, Rhône (01) 562 1066
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4.1 out of 5
Very good!
See all 8 ebookers Reviews

"A wonderful, classy hotel. The rooms are large and the spa is just lovely. Great location. Great bathrooms in the room. Would highly reccomend. We ve ... " More

By a verified traveller on Mon 31 Jul 2023

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Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
€208* Per night/room 20 May - 21 May

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room River

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room - River

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they can't get enough of Boscolo Lyon Hôtel & Spa's walkable location. During your stay, you're just a quick walk from Bellecour Square. Free WiFi in public areas, a full-service spa and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy Italian cuisine while dining at Angelo|Italian Restaurant
  • Continental breakfast served daily for a fee
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Within a 15-minute walk of Bellecour Square and Hôtel de Ville de Lyon
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Boscolo Lyon Hôtel & Spa ratings based on 8 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Boscolo Lyon Hôtel & Spa

Everyone (3) Couples (3)
5 out of 5
A wonderful, classy hotel. The rooms are large and the spa is just lovely. Great location. Great bathrooms in the room. Would highly reccomend. We very much appreciated the welcome drink upon arrival and the complimentary upgrade as per the vip platinum perk.

Posted by on 31 Jul 2023

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3 out of 5
Freundliches Personal, sehr gute Lage, unser Wunsch eine weichere Matratze zu bekommen, wurde sofort erfüllt, geräumiges Zimmer und Badzimmer. Der zweite Lift war während den drei Tagen Aufenthalt ausser Betrieb (unter der Woche), Frühstück hat alles - Buffet muss aber regelmässig aufgefüllt werden. So hatte es um 9.30 h schon kein Naturejoghurt mehr.

Posted by on 8 Oct 2023

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1 out of 5
Personnel très décevant. Mauvais service, aucune valeur ajoutée du personnel, be connaît pas le quartier. Il faut faire la queue pour le petit-déjeuner. Ne vaut pas les 5 étoiles qu'il a obtenues je ne sais pas comment

Posted by on 28 Mar 2022

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Comment from Hotel Management

29 Mar 2022 by Lucie Decramer, Directrice Adjointe

Cher Monsieur, Merci d'avoir choisi le Boscolo Lyon Hôtel & Spa pour votre dernier séjour lyonnais. Nous sommes navrés que votre expérience n'ait pas été à la hauteur de vos attentes et nous tenons à votre disposition pour échanger sur ce sujet. Soyez assurés que nous avons obtenus nos 5 étoiles selon des critères bien spécifiques et que nos équipes s'efforcent de faire le meilleur pour satisfaire notre clientèle. Nous serions ravis de vous accueillir de nouveau. Bien cordialement, Lucie Decramer Directrice Adjointe Boscolo Lyon Hôtel & Spa

4 out of 5
Pool überfüllt und klein

Posted by on 18 Oct 2021

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Comment from Hotel Management

21 Oct 2021 by Lucie Decramer, Deputy Director

Dear Sir, Thank you to have choosing the Boscolo Lyon Hotel & Spa for your last trip at Lyon. We are delighted that you enjoyed your stay and appologize about the number of people at the swimming-pool. It will be a pleasure to welcome you again. Best regards, Lucie Decramer Deputy Director Boscolo Lyon Hotel & Spa

5 out of 5
Séjour parfait. Très bel hôtel, petit déjeuner incroyable.

Posted by on 17 Oct 2021

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Comment from Hotel Management

21 Oct 2021 by Lucie Decramer, Directrice Adjointe

Chère Madame, Merci d'avoir choisi le Boscolo Lyon Hotel & Spa pour votre dernier séjour lyonnais. Nous sommes ravis de savoir que vous avez passé un séjour parfait, notamment grâce au petit-déjeuner. C'est avec plaisir que nous vous accueillerons de nouveau. Bien cordialement, Lucie Decramer Directrice Adjointe Boscolo Lyon Hotel & Spa

5 out of 5
Spa, hammam, piscine au plus près du vieux Lyon, proche de la gare et des endroits à visiter.

Posted by on 21 Aug 2021

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Comment from Hotel Management

3 Sep 2021 by Lucie Decramer, Directrice Adjointe

Chère Madame, Cher Monsieur, Nous sommes ravis d'apprendre que votre séjour vous ait plu et que vous ayez pu profiter de nos prestations spa. Nous serions heureux de vous recevoir à nouveau sur Lyon. Bien cordialement, Lucie Decramer Directrice Adjointe Boscolo Lyon Hôtel & Spa

5 out of 5
Manifique hôtel bien situé.

Posted by on 9 Aug 2021

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Comment from Hotel Management

3 Sep 2021 by Lucie Decramer, Directrice Adjointe

Chère Madame, Cher Monsieur, Merci pour votre commentaire et d'avoir choisi le Boscolo Lyon Hôtel & Spa. Nous sommes heureux d'apprendre que votre séjour vous ait plu et que vous ayez apprécié l'emplacement. Nous serions ravis de vous recevoir à nouveau au sein de notre établissement. Bien cordialement, Lucie Decramer Directrice Adjointe Boscolo Lyon Hôtel & Spa

5 out of 5

Posted by on 27 Jun 2020

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Comment from Hotel Management

2 Jul 2020 by Boscolo Lyon

Cher client, Nous vous remercions pour votre commentaire. Au plaisir de vous recevoir à nouveau au Boscolo Lyon. La réception

About the Boscolo Lyon Hôtel & Spa

Location 11 Quai Jules Courmont, Lyon, Rhône 69002

Property Features

Boscolo Lyon Hôtel & Spa offers its guests a full-service spa, a sauna, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 3 meeting rooms available. The luxury Boscolo Lyon Hôtel & Spa also features tour/ticket assistance, coffee/tea in common area, and concierge services. This 5-star Lyon hotel is smoke free.

  • 133 guestrooms or units
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers for purchase
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • In-room childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Transport

  • Train station: Lyon Saint Paul Station (2 km / 1.2 mi)
  • Metro station: Cordeliers Bourse Station (0.4 km / 0.2 mi)

Room Amenities

Boscolo Lyon Hôtel & Spa offers 133 air-conditioned accommodations with free minibar items and a safe. LED televisions are featured in guestrooms. Bathrooms include dressing gowns, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Stocked minibar (free)
  • In-room dining (24 hours)
  • LED television
  • Cots (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 1:00 PM.

Angelo|Italian Restaurant – This restaurant specialises in Italian cuisine and serves lunch and dinner.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.

Spa Services

The on-site spa has 3 treatment rooms, including rooms for couples. Services include massages. The spa is open daily.

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 10 days prior to check-in.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 30 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, JCB International and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and over, and the test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 10 days prior to check-in.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Guests must provide health documentation
  • Service animals are exempt from fees/restrictions
  • Guests must provide a negative COVID-19 test result
  • Guests must provide proof of COVID-19 vaccination
  • Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours
  • Minimum age for negative COVID-19 test result requirement: 18
  • Minimum age for proof of COVID-19 vaccination requirement: 18
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 10
  • Property does not offer on-site COVID-19 testing
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.30 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 30 per person
  • Nearby parking fee: EUR 40 per night (328 ft away)
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boscolo Exedra Lyon Hotel
  • Boscolo Lyon Hotel
  • Boscolo Exedra Lyon
  • Boscolo Lyon
  • Boscolo Lyon Hôtel & Spa Lyon
  • Boscolo Lyon Hôtel & Spa Hotel
  • Boscolo Lyon Hôtel & Spa Hotel Lyon

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.