Eurostars i-Hotel

4.0 star property

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Photo gallery for Eurostars i-Hotel

A dining table set for six with a view of a landscape through large windows.
A hotel room with a large bed, a small table, two chairs, a balcony with a view, and a sliding door.
A hotel room with a desk, chair, sofa, TV, and a view of the city.
A modern dining area with tables set for service, large windows, and a view of the building's exterior.
A hotel lobby with a revolving door, a reception desk, and a high ceiling with wooden slats.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Calle Virgilio, 4, Pozuelo de Alarcon, Madrid, 28223
  • Place, Ciudad de la Imagen
    ‪1 min walk‬
  • Place, Puerta del Sol
    ‪17 min drive‬
  • Place, Gran Via
    ‪17 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪37 min drive‬

Room options

Standard Double Room Single Use

9.2 out of 10
Wonderful
(5 reviews)
  • 22 sq m
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

Triple Room (2 Adults and 1 Child)

  • 24 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

Junior Suite (Family)

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Suite

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

Standard Room

9.2 out of 10
Wonderful
(11 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Junior Suite

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Suite

  • 60 sq m
  • Sleeps 2
  • 2 King Beds
  • Free Wi-Fi

Similar properties

About this property

Eurostars i-Hotel

A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking. Housekeeping is available on request.
Eurostars i-Hotel offers 112 air-conditioned accommodations with minibars and laptop-compatible safes. 27-inch flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Eurostars i-Hotel, you're just a quick walk from Ciudad de la Imagen. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes bike rentals
  • 11 minutes by car from Gran Via and 13 minutes from Royal Palace of Madrid
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 11840 square feet (1100 square meters) and includes a conference center. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Eurostars i-Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Pozuelo de Alarcon hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.
Onsite venue - This restaurant serves lunch only. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 11 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 13 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (11,840 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between March 17 and May 31.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13 per person
  • Self parking fee: EUR 11 per night
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Eurostars I-Hotel
Eurostars I-Hotel Hotel
Eurostars I-Hotel Hotel Pozuelo de Alarcon
Eurostars I-Hotel Pozuelo de Alarcon
I-Hotel Eurostars
Eurostars I Hotel
Eurostars I-Hotel Hotel
Eurostars I-Hotel Pozuelo de Alarcon
Eurostars I-Hotel Hotel Pozuelo de Alarcon

Eurostars i-Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 191 out of 444 reviews
Rating 8 - Good. 186 out of 444 reviews
Rating 6 - Okay. 40 out of 444 reviews
Rating 4 - Poor. 17 out of 444 reviews
Rating 2 - Terrible. 10 out of 444 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kelly Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great size rooms, receptionist was lovely and we had a really good stay.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A+ service 🙏🙏🙏
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kleber

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel. The staff was so professional and polite.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Mouna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean hotel
Stayed 1 night in Oct 2023
Verified

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close walk to the public transportation & some restaurants nearby.
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and spacious. Really good staff.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

LATOYA

Liked: Cleanliness, staff & service, property conditions & facilities
It was cute and so clean! The staff was super and very nice. The only thing is that there are no close walkable dining options. The neighborhood is beautiful and safe but is 25 minutes away from central Madrid so you are not close to the touristy areas. Transportation back and forth starts to add up.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big and comfortable room
Stayed 3 nights in Apr 2024
Verified

8/10 Good

Jens

Liked: Cleanliness, staff & service
Very good price compared to hotels in the city centre. Taxi from train station to hotel is 25 €.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and convenient bussiness hotel. Big room. Friendly staff
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Ismail

Liked: Cleanliness, staff & service, property conditions & facilities
further away at the city center, nothing for tourists
Stayed 6 nights in Apr 2025
Verified

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities
Very amazing
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities
Good value
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Robert

Liked: Staff & service
Clean and functional room. Excellent staff. Nice local cafe.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Mahendran

Liked: Cleanliness
A bit outside for local transit. The name of the hotel confused the uber drive
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Jing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was no WiFi for first night stay..
Stayed 2 nights in Aug 2025
Verified

2/10 Terrible

Emilio

Disliked: Cleanliness, staff & service, amenities
No showers in the room. Doesn’t look very clean. Not family oriented.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
The third bed was much harder than the others but the staff was very nice!
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
perfect
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2024
Verified

8/10 Good

Young

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is not good for the travelers to Madrid. Too far from the city.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Dyesebel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10

Maria was the best at the front desk she help me with late check-out because of my appointment was hectec and with all my luggage and very kind of making a copy of my docs thank you so much and highly recommend this hotel
Stayed 1 night in Apr 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and helpful. The rooms were clean and tidy. Breakfast was ok, nothing special though. Rooms don't have air conditioning, so the only way to keep cool at night is to open the window, which lets in mosquitoes. I would stay there again, but would bring insect repellent.
Stayed 7 nights in Oct 2022
Verified

8/10 Good

Nicolae

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Great for business trips

The hotel is located in a business park and was very close to where we had to work. Staff is friendly, rooms are comfortable but outside the building looks run down. Flaking paint etc. but inside is ok. Breakfast was excellent. Is not far from the airport and a 15 euros taxi to Playa España. Or there is an underground station 5 minutes away to go into Madrid center
Stayed 1 night in Mar 2024
Verified

2/10 Terrible

Jack

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It came with spiders in bedding
Stayed 1 night in Jun 2024