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Hotel SB Express Madrid Norte

3.0 star property

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Photo gallery for Hotel SB Express Madrid Norte

Lobby
Reception
Triple Room
Front of property
Garden

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services
  • Laundry room

Explore the area

View in a map
Paseo de Europa, 11, San Sebastian de los Reyes, Madrid, 28700
  • Place, Zona Industrial Norte
    ‪9 min walk‬
  • Place, Micropolix
    ‪11 min walk‬
  • Place, Plaza Norte 2 Commercial Centre
    ‪2 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪12 min drive‬

Room options

View all photos for Double Room

In-room safe, desk, blackout curtains, soundproofing

Double Room

9.2 out of 10
Wonderful
(10 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room

In-room safe, desk, blackout curtains, soundproofing

Superior Double Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

In-room safe, desk, blackout curtains, soundproofing

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Double Room Single Use

In-room safe, desk, blackout curtains, soundproofing

Double Room Single Use

8.0 out of 10
Very good
(6 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room Single Use

In-room safe, desk, blackout curtains, soundproofing

Superior Double Room Single Use

  • 21 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room

In-room safe, desk, blackout curtains, soundproofing

Double Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room Single Use

In-room safe, desk, blackout curtains, soundproofing

Double Room Single Use

8.0 out of 10
Very good
(1 review)
  • 17 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

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About this property

Hotel SB Express Madrid Norte

Hotel connected to the convention center in San Sebastian de los Reyes with a conference center
A conference center, self parking, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel SB Express Madrid Norte offers 99 accommodations with safes and hair dryers. Satellite television is provided. Bathrooms include showers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
With your stay at Hotel SB Express Madrid Norte, you'll be connected to the convention center and close to Plaza Norte 2 Commercial Centre. You'll find features like free WiFi in public areas, plus a conference center and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Just a 4-minute drive from Plaza Norte 2 Commercial Centre and 11 minutes from IFEMA
Hotel SB Express Madrid Norte offers its guests a library, multilingual staff, and a garden. There are 2 meeting rooms available. Public spaces have free WiFi. The business-friendly Hotel SB Express Madrid Norte also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star San Sebastian de los Reyes hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 mile
  • Parking on site (EUR 14 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; EUR 14 for adults and EUR 12 for children

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Conference centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Handrails in stairways (100 centimetre high)
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (109 centimetre high)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch TV with cable/satellite channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 12 for children
  • Self parking fee: EUR 14 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Nh San Sebastian Los Reyes
Nh San Sebastian Los Reyes Hotel
Nh San Sebastian Los Reyes Hotel San Sebastian de los Reyes
Nh San Sebastian Los Reyes San Sebastian de los Reyes

Hotel SB Express Madrid Norte Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 130 out of 326 reviews
Rating 8 - Good. 133 out of 326 reviews
Rating 6 - Okay. 40 out of 326 reviews
Rating 4 - Poor. 17 out of 326 reviews
Rating 2 - Terrible. 6 out of 326 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the train station
Stayed 1 night in Jul 2025

2/10 Terrible

Katherine, north york

Stayed 7 nights in Jun 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Enache

Disliked: Cleanliness, property conditions & facilities
Rooms are small and no place to put your clothes Small closet and you live out of your suitcase
Stayed 2 nights in May 2025

2/10 Terrible

Jose

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The only thing that I am not able to rate as excellent service was the service in the breakfast room because I did not feel a pleasant atmosphere.
Stayed 8 nights in Apr 2025

4/10 Poor

Charles

Stayed 2 nights in Mar 2025

4/10 Poor

Kevin

Business traveller
Disliked: Property conditions & facilities, room comfort

Business trip to San Sebastián

Noisy rooms next to main road and lack of soundproofing. They changed my room for one that was suffering from damp - see pictures!
Stayed 2 nights in Feb 2025

10/10 Excellent

Wendy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very nice hotel and friendly staff will certainly use again when working in the area
Stayed 1 night in Nov 2024

10/10 Excellent

Josh

Stayed 2 nights in Oct 2024

10/10 Excellent

Perla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thx
Stayed 1 night in Sep 2024

8/10 Good

Paul

Stayed 2 nights in Apr 2024

6/10 Okay

Monica

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

6/10 Okay

Mai Phuong

Disliked: Amenities
NA
Stayed 1 night in May 2024

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
The price was good for the value.
Stayed 3 nights in Apr 2024

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

4/10 Poor

John

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities

Not great

Staff were great but the hotel is very tired paper coming off walls, mould in the shower, poor to non existent temperature controls and no bar on Friday evening.
Stayed 3 nights in Jan 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal del hotel fue muy amable. La habitacion muy limpia y fue facil aparcar el coche. Todo muy bien.
Stayed 3 nights in Jan 2024

8/10 Good

Simon

Business traveller
Liked: Cleanliness, staff & service

Solid hotel in North Madrid

Decent hotel, basic but clean and staff were friendly and helpful. Underground secure parking Not far to selection of bars / restaurants in Alcobendas
Stayed 1 night in Oct 2023

2/10 Terrible

Stephan

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty room , poor service with incompetent employees and no manager available. A/C not functioning well , TV not functioning well . Expedia, how can you rate this hotel 3stars ! Maybe you should do your job and proper evaluation Avoid this hotel at any cost !
Stayed 3 nights in Jun 2023

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a great location for us.

Hotel is great. Staff is very friendly. The air conditioning system was a big problem during our stay. Very hot in the rooms. We had to sleep with windows open to freshen the room. Beds are reasonably comfortable and room size is good.
Stayed 1 night in May 2023

10/10 Excellent

Carmen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All very good.
Stayed 3 nights in Apr 2023

4/10 Poor

idania

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The cigarette smell in the room and the bad AC. I could not sleep the night that stayed in that room.
Stayed 1 night in Oct 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 star hotel price for a 4 star experience

Found this hotel after an internet search done at very short notice following a flight cancellation. All I can say is that ‘we got lucky’. The hotel is so clean, has a nice bar, friendly and professional staff and has many good but inexpensive restaurants nearby.
Stayed 3 nights in Sep 2022

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Staff friendly but paying for an upgraded room and to have tea and coffee but milk was not included. The breakfast was also basic
Stayed 1 night in Sep 2022