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Zouk Hotel - Adults Only

2.0 star property

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Private spa tub
Suite (Zouk) | Terrace/patio
Terrace/patio
Suite (Vals) | In-room dining
Suite (Zouk)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Calle Isaac Newton 2, Alcala de Henares, Madrid, 28806
  • Place, La Garena Plaza Shopping Center
    ‪2 min drive‬
  • Place, Monastery of San Bernardo
    ‪5 min drive‬
  • Place, Casa de la Entrevista
    ‪5 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Suite (Vals)

Suite (Vals)

Suite (Vals)

9.0 out of 10
Wonderful
(8 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Rumba)

Suite (Rumba)

Suite (Rumba)

9.0 out of 10
Wonderful
(4 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Tango)

Suite (Tango)

Suite (Tango)

  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Tantra)

1 bedroom, minibar, in-room safe, desk

Suite (Tantra)

  • 54 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Zouk)

Suite (Zouk)

Suite (Zouk)

  • 68 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Zouk Hotel - Adults Only

Adults-only hotel with 15 indoor pools and a sauna
Along with 15 indoor pools, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and a hot tub are onsite.
Zouk Hotel - Adults Only offers 70 accommodations with minibars and safes. Accommodations offer separate dining areas. 32-inch plasma televisions come with satellite channels. Bathrooms include bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

15 indoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna.
During your stay at Zouk Hotel - Adults Only, you'll be within walking distance of La Garena Plaza Shopping Center. Features include free WiFi in public areas and free self parking, plus 15 indoor pools.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the 15 indoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a sauna
  • Just a 3-minute drive from La Garena Plaza Shopping Center and a few minutes from Puerta de Madrid
Zouk Hotel - Adults Only offers its guests 15 indoor swimming pools, a hot tub, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Multilingual staff, tour/ticket assistance, and a garden are also featured at Zouk Hotel - Adults Only. Self parking is free.

Smoking is allowed in designated areas at this Alcala de Henares hotel.

Zouk Hotel - Adults Only has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 15 indoor pools
  • Hot tub
  • Sauna

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • 1 floor
  • 3 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch plasma TV with satellite channels

Food and drink

  • Minibar
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Zouk Hotel Alcala de Henares
Zouk Alcala de Henares
Zouk Hotel - Adults Only Hotel
Zouk Hotel - Adults Only Alcala de Henares
Zouk Hotel - Adults Only Hotel Alcala de Henares

Zouk Hotel - Adults Only Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 212 out of 368 reviews
Rating 8 - Good. 109 out of 368 reviews
Rating 6 - Okay. 24 out of 368 reviews
Rating 4 - Poor. 11 out of 368 reviews
Rating 2 - Terrible. 12 out of 368 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Peter

Liked: Cleanliness

One night before flight!

Rather a different concept of a hotel to what we were used to. The Reception was like going to Mackey D’s drive through! Not too much info given. You drive the car into the garage, then go up steps to the room, with a bedroom/table & chairs & mini bar/fridge for eating & bathroom. Meals & drinks are ordered via telephone. The strangest thing is that a buzzer goes off when the drinks or food arrives. The 1st time it happened, we opened our door expecting a person to be outside, or a at least a tray to be left outside!? Nothing, so we were confused. Rang reception to be told that the drinks or food arrives via the cupboard above the fridge!? 😂 Breakfast & dinner were good value & price and tasty. The room was good quality, with mirrors everywhere! Good bathroom and shower. Ideal for a one night stay close to Madrid airport, but don’t expect to see a member of staff. It felt a bit like being in solitary confinement or isolation!! The room was nice & the hotel functional, but it is on a trading estate, with nowhere really to walk to or see around it.
Stayed 1 night in Sep 2025

10/10 Excellent

Anel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

Clean and comfortable
Stayed 1 night in May 2025

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Mariya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

2/10 Terrible

Junior

Disliked: Cleanliness, staff & service, property conditions & facilities
Personnel tres raciste , je conseil à tout homme noir de pas fréquenter cet hôtel sinon il subira la honte de sa vie , j’ai du quitter l’hôtel avant la date de fin de mon séjour à cause de leur racisme.
Stayed 16 nights in May 2024

10/10 Excellent

Vincenzo A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Apr 2024

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay , these are what it says on the tin , but only if you want them to be , very clean roomy prompt breakfast, well stocked mini bar
Stayed 2 nights in Apr 2024

10/10 Excellent

Mariya

Stayed 3 nights in Apr 2024

10/10 Excellent

Mariya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Just needed a hotel closer to the airport than the one we had originally booked. However, when we got there, Zouk was a GREAT surprise! My "pareja" and I had a great time there!
Stayed 1 night in Oct 2023

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I had no major issues. Check in/out is a bit odd as there is no lobby just a small booth style building in the driveway. Room service was very fast and food was excellent. Other than it being in an industrial area I had no issues with noise or excessive traffic sounds. Also no real connection to transit lines
Stayed 1 night in Oct 2023

8/10 Good

Barry, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
I LOVED the Price and the Secure Garage for my car. If I were still Single, I would have liked the ability to have a quick rendezous (with whomever) in a Nice Place. No More Sleazy Motels. My wife and I really liked the food except that the Beef is Very Different from American Beef... Less Grounded and Way More Fatty. What I did NOT like was that the Sound System is WAY Past due for an Upgrade. CD's or the Radio... That's It. No Bluetooth and No Streaming. Just Too OLD! That actually was a Big Bummer... Having to listen to my Phone Speaker while making Passionate Love to my Wife. Oh Well. The Mirrors were kind weird also. Overall... 4.5 out of 5 Stars for under $100.00 usd was Great.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Highly recommended
Stayed 1 night in Sep 2023

10/10 Excellent

Frantisek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel location is perfect near the motorway and easy to get in. Is very good security and parking
Stayed 4 nights in Sep 2023

10/10 Excellent

Mariya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

edlin

Liked: Cleanliness, staff & service
I loved that I could play music as loud as I wanted all night. I was having problems due to work stress and stayed here by accident. I travelled alone and did not use this for a lover, haha. I had a ball dancing, and singing by myself. I don't sleep much so it's nice to be able to jam to music all night. Perfect for lovers if you travel with one, very sensual lighting. Ordering in was amazing. Great food, you do not have to leave the room, so perfect for those wanting to connect with a partner.
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely inconvenient location unless driving. Far from metro station, and another 40 minutes from Madrid central.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Kevin, Sterling Heights, MI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you want a private stay with no worries about intrusion, then this is the place. It definitely is an "Adults Only" hotel. Everything (food, purchased items, etc.) is delivered discretely through a two-way cabinet. It is located in a non-commercial area of Alcala De Henares, Madrid and their is only one gas station/mini market within walking distance. Drive or taxi to anywhere else.
Stayed 3 nights in Oct 2018

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zouk

Very comfortable, friendly staff, great wifi and food. Hotel is themed for other uses but excellent accommodation.
Stayed 2 nights in Feb 2018

8/10 Good

Tom

Liked: Cleanliness, property conditions & facilities, room comfort
This is really for couples as it has an “adult” theme. However, very quiet,clean, jacuzzi bath, Quite strange having room service delivery only, but this is delivered through a private hatch. Food good, drinks available and priced fairly. Not your usual Hotel!
Stayed 2 nights in Oct 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

An eye opener

Interesting concept, not quite what I had in mind. Definitely an adult only hotel (wink, wink)
Stayed 1 night in Sep 2017

8/10 Good

jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Todo muy bien salvo la espuma que la echamos en el agua y no hizo nada de espuma y la mesa donde se come el cristal estaba roto y tuvimos que tener mucho cuidado a la hora de comer.
Stayed 1 night in Sep 2025