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Hatten Hotel Melaka

5.0 star property

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Photo gallery for Hatten Hotel Melaka

Outdoor pool, pool loungers
Lunch and dinner served
Minibar, in-room safe, desk, iron/ironing board
Lunch and dinner served
Couples treatment room(s), body treatments, aromatherapy, body scrubs

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Spa

Explore the area

Map
Hatten Square, Jln Merdeka, Bandar Hilir, Malacca City, Malacca, 75000
  • Dataran Pahlawan Melaka Megamall
    ‪1 min walk‬
  • Hatten Square
    ‪1 min walk‬
  • Mahkota Parade Shopping Mall
    ‪2 min walk‬
  • Malacca Intl. Airport (MKZ)
    ‪10 min drive‬

Room options

View all photos for Premier Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Deluxe Suite

8.0 out of 10
Very good
(2 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Minibar, in-room safe, desk, iron/ironing board

Studio Suite

7.0 out of 10
Good
(19 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Deluxe Suite

7.6 out of 10
Good
(13 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Junior Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Junior Suite

8.6 out of 10
Excellent
(29 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Hatten Hotel Melaka

Luxury Malacca City hotel connected to a shopping center, steps from Hatten Square
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Hatten Hotel Melaka offers 704 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
The onsite spa has 7 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Hatten Hotel Melaka's great location gets high marks from our customers. During your stay, you'll be connected to a shopping center, and just a quick walk from Dataran Pahlawan Melaka Megamall. Free WiFi in public areas, a full-service spa, and an outdoor pool are available.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with body treatments, massages, or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Steps from Hatten Square and Dataran Pahlawan Melaka Megamall
Hatten Hotel Melaka offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 15371 square feet (1428 square meters) and includes conference space. A children's pool, a fitness center, and multilingual staff are also featured at the luxury Hatten Hotel Melaka. Parking is available for a fee.

This 5-star Malacca City hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.
Chatterz - This café serves lunch and dinner. Open 24 hours.
Alto Sky Lounge - This rooftop bar serves light fare only.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (MYR 5 per day)
  • Valet parking on site (MYR 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: MYR 50 for adults and MYR 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Alto Sky Lounge
  • Chatterz

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15,371 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 22 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hatten Hotel Melaka

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 50 for adults and MYR 25 for children
  • Self parking fee: MYR 5 per day
  • Valet parking fee: MYR 40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Touch 'n Go eWallet, Boost, and GrabPay
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hatten Hotel Melaka
Hatten Hotel Melaka Malacca
Hatten Melaka
Hatten Melaka Hotel
Hatten Melaka Malacca
Hotel Hatten
Hotel Hatten Melaka
Hotel Melaka Hatten
Melaka Hatten Hotel
Melaka Hotel Hatten
Hatten Hotel Melaka Hotel
Hatten Hotel Melaka Malacca City
Hatten Hotel Melaka Hotel Malacca City

Hatten Hotel Melaka Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 371 out of 1003 reviews
Rating 8 - Good. 346 out of 1003 reviews
Rating 6 - Okay. 160 out of 1003 reviews
Rating 4 - Poor. 81 out of 1003 reviews
Rating 2 - Terrible. 45 out of 1003 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Fraser

Liked: Cleanliness
Disliked: Staff & service, room comfort

TOO HOT FOR ME!

The A/C did not work and they said they fixed it and it was not working. Location - good Staff - OK Pool - very good Room - large and well equipped EXCEPT the A/C I would not stay here again!
Stayed 3 nights in Mar 2025

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Cherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need renovation - toilet is quite old.
Stayed 3 nights in Mar 2025

8/10 Good

Sim Lan, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room is big and clean. Hotel location is good too. Wallkable to Jonker street and yet not that pack.
Stayed 1 night in Mar 2025

10/10 Excellent

Toni

Travelled with group
Liked: Staff & service

Stay @ Hatten Hotel Melaka.

Hatten Hotel location is great. Its in the middle of most activities including Jonker Street and the Peranakan Restaurants.
Stayed 2 nights in Mar 2025

6/10 Okay

Lean

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Hotel comfitions

The hotel a bit run down now Need an upgrade soon
Stayed 3 nights in Mar 2025

2/10 Terrible

Maria

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed at 19th floor at first, the ac wasnt cold so they gave us another room on 20th floor. We could hear the rooftop bar (22nd floor) sound until 1.15am, and the room upstairs kept moving furniture until 2am , am not sure what are they doing. The breakfast was horrible, u could tell the kitchen staff were fed up and didnt wanna work there, their kitchen uniform looked like they just had war, and i saw one kitchen staff (male) in noodle soup area mocking a young female customer. Thats how bad it is. The bedroom was dark and gave u uneasy feeling, design was stupid and the sofa n tv area was useless, we only put our luggage there..and the lift was the worse part, wobbly and feel unsafe. I personally wont ever go back to this hotel, even if its free.
Stayed 3 nights in Mar 2025

4/10 Poor

Silei

Disliked: Cleanliness, property conditions & facilities, room comfort

Uninvited guests

We had cockroaches in the room. We asked for a change of room which was granted. There were cockroaches in the new room too. We moved out. There was no refund for the remaining nights.
Stayed 3 nights in Feb 2025

10/10 Excellent

Bong

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient. All the shopping, dining and entertainment within walking distance. The hotel cleanliness and staff level of service quite excellent also. Highly recommended.
Stayed 1 night in Mar 2025

10/10 Excellent

Gillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely amazing lovely people, and the hotel manager was a really nice guy too. Nothing was too much fir any if the team
Stayed 3 nights in Mar 2025

10/10 Excellent

Yeow Hwee Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Kok Wah

Travelled with family
Liked: Cleanliness, room comfort
Nil
Stayed 2 nights in Feb 2025

10/10 Excellent

Dennis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super convenient location. Next to malls and within short walking distance to major attractions, eg A Formosa, Red Square, and Jonker walk. All within a mile.
Stayed 3 nights in Feb 2025

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Rooms are nice and bed is very comfortable.
Stayed 2 nights in Feb 2025

10/10 Excellent

Alex

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower facilities is not maintained well while the rest is good
Stayed 1 night in Feb 2025

8/10 Good

Lay See

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Goh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms could be better if the curtain tracks was not spoilt. Sunlight came in in the morning...
Stayed 2 nights in Jan 2025

8/10 Good

NOORMAHAL

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast
Stayed 2 nights in Jan 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
area near centre
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Liked: Staff & service

Good location and rooftop bar, slightly old

Location is good and I like the roof top bar. However the room fittings are slightly old and shower head leaks sometimes. The toilet door and toilet bowl is in an odd position such that it’s difficult to operate the door.
Stayed 4 nights in Jan 2025

10/10 Excellent

irsyaduddin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location of hotel is just nice in the center of almost everything u need.. easy and safe parking.. only upset we didnt get a room with a view..
Stayed 2 nights in Jan 2025

6/10 Okay

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good & bad experience

Overall nice & convenient to the tourist attractions. I got long scratch caused by the broken mosaic at the edge of pool when I tried to sit on the edge of sun longer area. Staff did not respond or apologized and I have to request plaster by my own otherwise they just ignored me....hope to improve the safety of the property
Stayed 2 nights in Jan 2025

8/10 Good

ONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom shower hose badly damaged and the holder is useless
Stayed 1 night in Jan 2025

10/10 Excellent

Celina

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, within walking distane to places of interests.Quiet, clean, spacious room.
Stayed 3 nights in Jan 2025

6/10 Okay

KIANCHIN

Liked: Staff & service
Disliked: Amenities
Friendly staff. Poor WiFi. Often time not working
Stayed 8 nights in Dec 2024