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Four Points by Sheraton Manado

4.0 star property

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Photo gallery for Four Points by Sheraton Manado

Outdoor pool
Outdoor pool
2 restaurants; breakfast, lunch, dinner and brunch served
2 restaurants; breakfast, lunch, dinner and brunch served
Presidential Suite, 1 King Bed, Sea View | View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Jalan Piere Tendean Boulevard, Sario, Manado, 95111
  • Place, Manado Town Square
    ‪7 min walk‬
  • Place, Mega Mall
    ‪13 min walk‬
  • Place, Public Museum of North Sulawesi
    ‪8 min drive‬
  • Airport, Manado (MDC-Sam Ratulangi Intl.)
    ‪42 min drive‬

Room options

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | View from room

Room, 1 King Bed, City View

7.8 out of 10
Good
(6 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Sea View

Room, 1 King Bed, Partial Sea View | View from room

Room, 1 King Bed, Partial Sea View

8.0 out of 10
Very good
(2 reviews)
  • Partial sea view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Sea View

Room, 1 King Bed, Sea View

Room, 1 King Bed, Sea View

7.0 out of 10
Good
(8 reviews)
  • Sea view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Sea View

Room, Sea View

Room, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Suite, 1 King Bed, Sea View

Suite, 1 King Bed, Sea View

Suite, 1 King Bed, Sea View

7.0 out of 10
Good
(2 reviews)
  • Sea view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Sea View

Deluxe Suite, 1 King Bed, Sea View

Deluxe Suite, 1 King Bed, Sea View

  • Sea view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Sea View

Premier Suite, 1 King Bed, Sea View

Premier Suite, 1 King Bed, Sea View

  • Sea view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Sea View

Grand Suite, 1 King Bed, Sea View

Grand Suite, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 67 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Sea View

In-room safe, desk, laptop workspace, blackout curtains

Presidential Suite, 1 King Bed, Sea View

  • Sea view
  • 198 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Four Points by Sheraton Manado

At Four Points by Sheraton Manado, hit the nearby beach, dine onsite at The Eatery Restaurant, or enjoy a drink at one of the hotel's 2 bars/lounges.
Four Points by Sheraton Manado offers 257 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

43-inch LCD televisions come with cable channels. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples. Services include body scrubs, detox wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.
With your stay at Four Points by Sheraton Manado, you're connected to a shopping center and just a quick walk from Manado Town Square. Free WiFi in public areas, free self parking, and 2 restaurants are available.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy international cuisine with a beachfront location at The Eatery Restaurant, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym and complimentary bicycles
  • Within a 15-minute walk of Manado Town Square and Mega Mall
  • Airport shuttle service available for a fee
Four Points by Sheraton Manado offers its guests a children's pool, an outdoor pool, a 24-hour fitness center, and complimentary bicycles. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 23982 square feet (2228 square meters) and includes conference space. Spa services, a terrace, and barbecue grills are also featured at the business-friendly Four Points by Sheraton Manado. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Manado hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM.
The Eatery Restaurant - This beachfront buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Tao Yuan - This restaurant specializes in Chinese cuisine and serves brunch, lunch, and dinner. Open select days.
Wrapped - This coffee shop specializes in Indonesian cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open daily.
Scorta Pool Bar - This poolside bar specializes in international cuisine and serves lunch, dinner, and light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; IDR 99,704 for adults and IDR 49,852 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Scorta Pool Bar
  • Tao Yuan
  • The Eatery Restaurant
  • Wrapped

Things to do

  • 24-hour gym
  • Children's pool
  • Free bicycle rentals
  • Outdoor pool
  • Piano
  • Shopping centre
  • TV in common areas

Family friendly

  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 23,982 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • On the bay
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Detox wraps
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • High-pile carpet in room
  • Lift (180 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2017
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points by Sheraton Manado

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 363000.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 99704 for adults and IDR 49852 for children
  • Airport shuttle fee: IDR 220000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: IDR 363000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Four Points by Sheraton Manado offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g., directions).
This property advises that proper swim attire is required to access the pool.
Property Registration Number 55110, 9120108850555
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Four Points Sheraton Manado Hotel
Four Points Sheraton Manado
Four Points by Sheraton Manado Hotel
Four Points by Sheraton Manado Manado
Four Points by Sheraton Manado Hotel Manado

Four Points by Sheraton Manado Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 97 out of 199 reviews
Rating 8 - Good. 66 out of 199 reviews
Rating 6 - Okay. 20 out of 199 reviews
Rating 4 - Poor. 11 out of 199 reviews
Rating 2 - Terrible. 5 out of 199 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff, and amenities
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very good, the room was spacious and the breakfast was excellent. I will definitely come back!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Cornelis

Liked: Cleanliness, amenities
Everything was perfect. Would stay again when visit Manado.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service
The hotel looks and feels a little old... But it is the best for the region. Lovely Manado hospitality...
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Valeri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, spacious room, fairly good breakfast, excellent swimming pool, good gym, shops in a nearby mall. Considering very reasonable price, this hotel has great value.
View from the room.
Very spacious room with a sea view.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Mohamed

Liked: Cleanliness
Staff needs training
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Yes, all staff very helpful and courteous. Room came up to expectations. Clean and well equipped.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and responsive staff! Great food.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our complete experience was terrific! All areas of the hotel were spotless. The rooms were very nice and comfortable with the TV which we didn’t watch much was very good and the wifi was stable. The breakfast was fantastic with a great assortment enough to please everyone no matter what they preferred for breakfast. The staff kept the serving plates full and were always there to help and even get for you anything you wanted. I can’t say enough about how well the staff at breakfast and as well anywhere else in the hotel were fantastic. The people cleaning the room was great and always checked with us to make sure everything is the room was ok and if we needed anything. All was fantastic. Thank you very much for a great visit.
Stayed 6 nights in Mar 2026
Verified

6/10 Okay

Kristopher

Liked: Cleanliness
Nothing was terrible, food and room were average, service was very good. Overall, it's a bit below the usual Four Points standard. Main complaint is that the windows are poor so there was a lot of street noise in our room and it made it difficult to sleep. So, it wasn't awful but next I wouldn't stay there again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Yosia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel near the beach. Nice views from the rooms.
Stayed 6 nights in Aug 2024
Verified

8/10 Good

Mike

Liked: Cleanliness, amenities, property conditions & facilities
They messed up my laundry, but they were able to correct the situation and deliver it. A great spot!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Our flight was delayed, so we found this hotel to spend the night. It's a very nice, comfortable hotel with a lovely pool where you can watch the sunset with your feet in the water.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfortable and spacious room with a great bed. Quiet, relaxing and a view of the sea. For an international chain, the TV channel selection is quite outdated (no streaming option or major movie channel) but other than that a very enjoyable stay.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Jendri

Liked: Staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place!

Everything was perfect.. from warmth of every single staff member, to food to location to the bed .. by far one of our most pleasant snd memorable stays in a hotel ever!
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

carmen

Liked: Cleanliness, amenities, property conditions & facilities
Amazing breakfast buffet with every food imaginable. The mall next door has great dinner options. The room was clean and check-in was fast. Highly recommend!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best pool in Manado. Also lovely food and big bright rooms
Stayed 5 nights in Mar 2025
Verified

8/10 Good

jonathan

Liked: Cleanliness, amenities
Love the pool. That's why I stay here when in Manado. $100 for two cold steak dinners was pretty surprising. I expect better from the kitchen at that price.
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Poh San

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay with convenience to amenities
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

SANG CHEOL

Liked: Cleanliness, staff & service, amenities
Good
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jose Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff are very professional and accommodating.
Stayed 2 nights in Feb 2024
Verified

2/10 Terrible

Pablo

Liked: Staff & service
Disliked: Amenities
The room was very noisy and smelly . I did report this the first day of my arrival and n I changes were done .
Stayed 5 nights in Dec 2025
Verified

6/10 Okay

Curtis St.

Liked: Cleanliness
Disliked: Staff & service
It needs some upgrades and, unlike most other stays, you have to pay for breakfast.
Stayed 1 night in May 2025
Verified

8/10 Good

TOMOATSU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast is very good.
Stayed 2 nights in Mar 2024