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The Charter House

3.5 star property

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Photo gallery for The Charter House

Lobby
Reception
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Property entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
114 Legazpi Street, Legazpi Village, Makati, Manila, 1229
  • Place, Greenbelt Shopping Mall
    ‪1 min walk‬
  • Place, Ayala Center
    ‪1 min walk‬
  • Place, Glorietta Mall
    ‪5 min walk‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪8 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

8.6 out of 10
Excellent
(25 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premier Room (Greenbelt Mall View)

Premier Room (Greenbelt Mall View)

Premier Room (Greenbelt Mall View)

7.8 out of 10
Good
(20 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room (Greenbelt Mall View)

Family Room (Greenbelt Mall View)

Family Room (Greenbelt Mall View)

8.4 out of 10
Very good
(7 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for VIP Room

VIP Room | Living area

VIP Room

8.6 out of 10
Excellent
(8 reviews)
  • 34 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Charter House

Hotel with a rooftop terrace, steps from Greenbelt Shopping Mall
This smoke-free hotel features an outdoor pool, a restaurant, and a rooftop terrace. WiFi in public areas is free. Additionally, a business center, a meeting room, and laundry facilities are onsite.
The Charter House offers 108 air-conditioned accommodations with safes and complimentary bottled water. 32-inch LED televisions come with cable channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Makati hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at The Charter House. During your stay, you're just a quick walk from Greenbelt Shopping Mall. Free WiFi in public areas, an outdoor pool, and a restaurant are available.
  • Free WiFi
  • Enjoy a bite to eat at The Capiz Coffee Shop, a coffee shop that serves local and international cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Greenbelt Shopping Mall and Ayala Center
  • Airport shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. A business center and a meeting room are available. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a rooftop terrace, and laundry facilities are also featured at the business-friendly The Charter House.

This 3.5-star Makati hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 9:00 AM to 10 AM.
The Capiz Coffee Shop - This coffee shop specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to 10 AM for a fee: PHP 200 to 500 per person
  • A restaurant

Restaurants on site

  • The Capiz Coffee Shop

Things to do

  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Rooftop terrace

Spa

  • Massage

Accessibility

  • Lift

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Charter House

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 1000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately PHP 200 to 500 per person
  • Airport shuttle fee: PHP 1100 per vehicle (one-way, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
The Charter House offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Charter House Hotel
Charter House Hotel Makati
Charter House Makati
Charter House Makati, Metro Manila
The Charter House Hotel
The Charter House Makati
The Charter House Hotel Makati

The Charter House Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 302 out of 785 reviews
Rating 8 - Good. 302 out of 785 reviews
Rating 6 - Okay. 125 out of 785 reviews
Rating 4 - Poor. 41 out of 785 reviews
Rating 2 - Terrible. 15 out of 785 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

DONALD

Stayed 3 nights in May 2025

8/10 Good

Marie Dorothie

Stayed 1 night in Aug 2025

10/10 Excellent

catherine

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Ma.Liberty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room delivery service of food and other needs. The food was great
Stayed 7 nights in Aug 2025

4/10 Poor

Jean

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stay ok; run down hallway; leaking in BR; lobby looks great but floors hallway are run down.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ofelia

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 4 nights in Aug 2025

10/10 Excellent

Brigitte

Stayed 1 night in Jul 2025

10/10 Excellent

Jerome

Stayed 2 nights in Jul 2025

10/10 Excellent

Oscar Rafael Zamora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice. Near greenbelt and sm mall. Has a pool but didn’t used. Only thing would be no gym besides that I do recommend looking for good place too stay
Stayed 5 nights in Jul 2025

8/10 Good

crissy

Travelled with family
Liked: Cleanliness, staff & service
I love how the hotel is convenient to the shopping areas. Kudos to all the staff. Making mu stay worthwhile.
Stayed 6 nights in Jul 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

MA PAMELA DALA

Liked: Cleanliness, staff & service, property conditions & facilities
Very good for the price.
Stayed 1 night in Jul 2025

10/10 Excellent

Ashley

Stayed 2 nights in Jun 2025

6/10 Okay

Efren

Liked: Cleanliness, staff & service
I stayed here for one night and my room was on the second floor. Room was clean, firm mattress, clean bed sheets but overall the room is dated. Aircon was bit noisy and the cool air was blowing towards the hallway. There is a building next to the hotel which is currently being demolished and during construction time, it's noisy. Best part is the convenient location, it's opposite Greenbelt and plenty of restaurants and shopping area.
Stayed 1 night in Jul 2025

10/10 Excellent

Ma Pamela

Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location next to Greenbelt
Stayed 2 nights in Jul 2025

10/10 Excellent

Almario

Liked: Cleanliness, amenities, property conditions & facilities
Close to my church Greenbeelt chapel shopping Ayala the best
Stayed 1 night in Jan 2025

6/10 Okay

Nestor

Travelled with partner
Liked: Amenities
Staffs need more training in public relations and to be friendly. Lots of staff were grumpy.
Stayed 5 nights in Jul 2025

6/10 Okay

Marguerite, Pelican Waters

Travelled with partner
Liked: Staff & service
Excellent location. Staff very helpful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Gil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Few steps to Glorietta 5.
Stayed 1 night in Jun 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, right across the street from the huge Greenbelt/Glorietta shopping complex. Endless restaurants to choose from. The hotel has a good breakfast, extra cost but worth the few extra dollars. Staff are friendly and helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Al

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Location and cleanliness of room
Stayed 1 night in Jun 2025

10/10 Excellent

Ner

Travelled with family
Liked: Cleanliness
Amazing staff -- very friendly and helpful! Location is perfect for Makati visitors on a strict budget and are good with a no frills accommodation but with a extremely convenient across-the-street access to Glorietta, Greenbelt, and SM Makati.
Stayed 2 nights in May 2025

10/10 Excellent

Trenz Kirby

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in May 2025

8/10 Good

corey

Liked: Cleanliness, amenities, property conditions & facilities
They never said the pool was under renovation.
Stayed 2 nights in May 2025