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The Charter House

3.5 star property

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Photo gallery for The Charter House

Outdoor pool, pool loungers
A hotel room with two beds, a large mirror, a wardrobe, a bedside table, a wall-mounted TV, and a window with curtains.
Outdoor pool, pool loungers
A spacious lobby with a reception desk, a grey sofa, and a balcony with decorative railings.
A waiter holding a tray with a glass and a bottle, standing at a table with a cup and salt shakers.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
114 Legazpi Street, Legazpi Village, Makati, Manila, 1229
  • Place, Greenbelt Shopping Mall
    ‪1 min walk‬
  • Place, Ayala Center
    ‪1 min walk‬
  • Place, Glorietta Mall
    ‪5 min walk‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪12 min drive‬

Room options

View all photos for Superior Room

A hotel room with two beds, a large mirror, a wardrobe, a bedside table, a wall-mounted TV, and a window with curtains.

Superior Room

8.6 out of 10
Excellent
(38 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premier Room (Greenbelt Mall View)

A modern hotel room with a large bed, bedside tables, a desk, and a window with curtains.

Premier Room (Greenbelt Mall View)

7.8 out of 10
Good
(27 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room (Greenbelt Mall View)

A modern hotel room with a large bed, a desk, and a television.

Family Room (Greenbelt Mall View)

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 4 Single Beds
  • Free Wi-Fi

View all photos for VIP Room

A modern hotel room with a dining area, a sofa, a bed, and a TV.

VIP Room

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

The Charter House

This smoke-free hotel features an outdoor pool, a restaurant, and a rooftop terrace. WiFi in public areas is free. Additionally, a business center, a meeting room, and laundry facilities are onsite.
The Charter House offers 108 air-conditioned accommodations with safes and complimentary bottled water. 32-inch LED televisions come with cable channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Makati hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at The Charter House. During your stay, you're just a quick walk from Greenbelt Shopping Mall. Free WiFi in public areas, an outdoor pool, and a restaurant are available.
  • Free WiFi
  • Enjoy a bite to eat at The Capiz Coffee Shop, a coffee shop that serves local and international cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Greenbelt Shopping Mall and Ayala Center
  • Airport shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. A business center and a meeting room are available. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a rooftop terrace, and laundry facilities are also featured at the business-friendly The Charter House.

This 3.5-star Makati hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 9:00 AM to 10 AM.
The Capiz Coffee Shop - This coffee shop specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to 10 AM for a fee: PHP 200 to 500 per person
  • A restaurant

Restaurants on site

  • The Capiz Coffee Shop

Things to do

  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Rooftop terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Charter House

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 1000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately PHP 200 to 500 per person
  • Airport shuttle fee: PHP 1250 per vehicle (one-way, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
The Charter House offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Charter House Hotel
Charter House Hotel Makati
Charter House Makati
Charter House Makati, Metro Manila
The Charter House Hotel
The Charter House Makati
The Charter House Hotel Makati

The Charter House Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 358 out of 869 reviews
Rating 8 - Good. 319 out of 869 reviews
Rating 6 - Okay. 131 out of 869 reviews
Rating 4 - Poor. 44 out of 869 reviews
Rating 2 - Terrible. 17 out of 869 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jennilene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location--shops, restaurants are just there.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Cynthia Vera

Liked: Cleanliness, property conditions & facilities
Great location, friendly staff
Stayed 15 nights in Feb 2026
Verified

10/10 Excellent

John Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, nice staff, convenient location.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Joval Barretto

Liked: Cleanliness, amenities, property conditions & facilities
Courteous and friendly staff, clean rooms, satisfying breakfast
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Tom F

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old but good place
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Joy

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, room is clean, great location. We love staying at this hotel
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Janette

Liked: Cleanliness, staff & service
The property is old but clean. And it’s close to the mall. The staff are very friendly and helpful.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

ELEANOR

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, nice customer service, polite, helpful always with a smile
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convinient and short walk to shopping malls. Clean and friendly staffs.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Ramon

Liked: Cleanliness, amenities, property conditions & facilities
The staff are all very nice.
Stayed 8 nights in Feb 2026
Verified

8/10 Good

Ismael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just fine. The breakfast was pretty good. The location is still the best selling point.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Cody

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in and a clean room.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Andres

Liked: Cleanliness, amenities, property conditions & facilities
Accessible to all amenities i.e restaurant,transportation and malls. Good rate c/w all day breakfast. In house restaurant is within the budget reach.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Hygie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed with Charter house because Ive been a customer since 1986 I like the place because its near everything easy access and afgordable they have good breakfast
Stayed 1 night in Mar 2026
Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best breakfasts we have had during our vacation. Would probably stay there again.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Felicidad Benipayo

Liked: Cleanliness, amenities, property conditions & facilities
Friendly Staff, Clean Room. Next to Shopping Mall.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

MARK

Liked: Cleanliness, amenities, property conditions & facilities
Clean and great service
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Inno

Liked: Cleanliness, property conditions & facilities
Room is clean! Staff are very friendly!
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean desk staff were courteous and helful. Good breakfast and fast friendly service.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Mary Ann

Everything is good and everyone is polite
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are excellent and very friendly, helpful, courteous and respectful. Starting from the security, reception, restaurant and all the rest of the staff. Room is very clean. We always enjoyed our stay at Charter House and always looking forward to see the staff on a yearly basis. Excellent location and only steps away from Greenbelt which is the shopping district, restaurants and a Catholic Church. It’s also close to the airport.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Good hospitality
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Velimir

Liked: Cleanliness, property conditions & facilities
Location excellent
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom is a bit tight. Room is clean but floor is a bit strange as it’s not completely flat though safe to walk on. Location is perfect as Greenbelt 5 is literally just across the road. I will definitely use it next I need to stay in Makati.
Stayed 9 nights in Mar 2026