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Sulo Riviera Hotel

3.5 star property

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Photo gallery for Sulo Riviera Hotel

Outdoor pool, pool umbrellas
LCD TV
Front of property – evening/night
Lobby lounge
Property entrance

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Matalino Road Diliman, Quezon City, National Capital Region, 1100
  • Place, Quezon Memorial Circle
    ‪9 min walk‬
  • Place, Maginhawa Street
    ‪11 min walk‬
  • Place, University of the Philipppines-Diliman
    ‪14 min walk‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪31 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Living area

Deluxe Room

  • 27 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Suite (Run Of The House)

Suite (Run Of The House)

Suite (Run Of The House)

  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Sulo Riviera Hotel

Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite.
Sulo Riviera Hotel offers 62 accommodations with minibars and safes. LCD televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Quezon City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the overall property condition at Sulo Riviera Hotel. During your stay, you're just a quick walk from Philippine Heart Center. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at Cafe Paraiso, a coffee shop with pool views
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Just a 5-minute drive from SM North EDSA and 5 minutes from Smart Araneta Coliseum
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

WiFi is free in public spaces. The business-friendly Sulo Riviera Hotel also features an outdoor pool, coffee/tea in a common area, and concierge services. An airport shuttle during limited hours is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Quezon City hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 9:00 AM.
Cafe Paraiso - Overlooking the pool, this coffee shop serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Aqua Lounge - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Divino Lounge - This bar specializes in international cuisine and serves light fare only. Happy hour is offered.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 8:00 AM to 11:30 PM
  • Free self parking on site
  • Valet parking on site (PHP 75 per day; includes in/out privileges)
  • Limited on-site self and valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:00 AM for a fee: PHP 650 to 850 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aqua Lounge
  • Cafe Paraiso
  • Divino Lounge

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Pool umbrellas

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sulo Riviera Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 1200 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately PHP 650 to 850 per person
  • Airport shuttle fee: PHP 4000 per vehicle (one-way)
  • Valet parking fee: PHP 75 per day (in/out privileges)
  • Rollaway bed fee: PHP 1200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Sulo Riviera Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sulô Riviera
Sulô Riviera Hotel
Sulô Riviera Hotel Quezon City
Sulô Riviera Quezon City
Sulo Riviera Hotel Quezon City
Sulo Riviera Hotel
Sulo Riviera Quezon City
Sulo Riviera
The Sulo Riviera Hotel
Sulo Riviera Hotel Hotel
Sulo Riviera Hotel Quezon City
Sulo Riviera Hotel Hotel Quezon City

Sulo Riviera Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 42 out of 222 reviews
Rating 8 - Good. 82 out of 222 reviews
Rating 6 - Okay. 57 out of 222 reviews
Rating 4 - Poor. 22 out of 222 reviews
Rating 2 - Terrible. 19 out of 222 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property at an excellent price. Great stay in every way.
Stayed 1 night in Feb 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
滞在中バスタオルと足ふきマットが一度も取り替えられなかった。忙しくてクレームを言う暇もなく、明日は大丈夫だろうという間に滞在が終わった。アメニティーでフェースタオルがなかった。
Stayed 4 nights in Feb 2020
Verified

8/10 Good

Natalie

We were not able to stay at this hotel because our vacation was cut short by an erupting volcano. We had failed to cancel and did not check in. The hotel's policy was no refunds on cancellation. But because we didn't check in, they categorized our reservation as a "no show" and only charged us for one night instead of 6. I appreciated that.
Stayed 6 nights in Jan 2020
Verified

2/10 Terrible

Irene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

I had the most unpleasant & terrible experience at Sulo Hotel. I regret that I stayed here & chose this instead of checking in at one of the hotels around resorts world as I originally planned. I have been living abroad for 30 years now and opted to stay around the area where I grew up in & went to school. I stayed there from Jan 8 to Jan 12 & after already checking out, literally hopping in to our car when I was stopped because they said a towel was missing from one of the rooms I have stayed in. I don’t really want to think about this again but it was the most horrible experience I’ve had! The front desk asked me to pay 900pesos!!! First of all, I did not take any of your towels, they looked old and not clean & what would I do with those - I left a lot of stuff to my family because of my excess baggages! I have tipped workers around and to be treated like this was bad! Why was I asked after checking out when you said the towel was lost a day or so before I checked out. Obviously, it was a mistake on your part! It was a very disappointing stay. I deeply regret staying & checking in for 4 days in my rare vacation to the Philippines. Owner, Manager, please brief your staff, from concierge to front desk to housekeeping- I thought & spoke highly of your place and it was ruined just because of a towel! Come on now, I give hundreds of towels away when I go on vacation to our homeland. You guys ruined my stay, my family’s stay. What a horrible, horrible unimaginable experience!
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was close to restaurants, shopping and spa
Stayed 1 night in Jan 2020
Verified

8/10 Good

Blefourie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service!

Great service from staff. The only problem was there were some bugs in the room. We asked them to spray the room and we still found some bugs around.
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No bacon, I asked why they said because swine flu. But I checked into Seda next day and they had lots of bacon. Strange. Hotel was kept up well staff nice, menu didn’t have available most the choices. Every thing I tried to order they were out. But the servers were great.
Stayed 4 nights in Dec 2019
Verified

8/10 Good

Rix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay . Perfect location

This property is were we actually held our wedding prep so we are so enthusiastic to come back now with our kids. the place is quite old but i like the ambiance and the clean pool. choices on foods are good too.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
This facility has been around since the 60’s and was very popular back then. It’s a full service hotel and the staff are just fabulous and friendly. It could use some refresher in the rooms and bathrooms which are all dated. Other than that I would stay in this hotel over and over again. It’s my home away from home.
Stayed 4 nights in Dec 2019
Verified

2/10 Terrible

Alma

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel needs total improvement

Not so good, not a relaxing place coz too much noise on the events, the ambiance needs to be improved, the towel needs to be replaced it looks dirty, for me it's not recommendable...
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here 9 years ago and we loved it then so we decided to stay here again 9 years later. We loved our stay. Our room was great. Service and staff are impeccable. And the breakfast buffet was amazing! One thing is that compared from our last stay, you can tell that it’s been 9 years. Some upgrades, new coat of paint etc could really make this place more amazing. Overall, we enjoyed our stay.
Stayed 3 nights in Oct 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

My Experience in Sulo Riviera Hotel

All Staff's are very friendly and locality is very nice with ample restaurants around the hotel. Its not uncommon to find tiny cockroaches in buffet area, i found one in my food and stop eating from there after. Wifi signal is very week and most of the time wont connect. Few complaints made and no action taken. If you are on business trip, think before you book room in this hotel. I won't book this hotel on my next trip.
Stayed 3 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Towels old. .......... ..........nothing more Nothing more
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Closeness to the Heart Center & politeness of the staff
Stayed 3 nights in Aug 2019
Verified

6/10 Okay

Wataru

Disliked: Property conditions & facilities, room comfort

ビジネス利用には向かないかも。

ネットワークがとても遅い。道路側の部屋はとてもうるさい。レセプションの対応が遅い。シャワーの水圧が低い。
Stayed 2 nights in Aug 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

部屋でWifi使えない

利用者向け2Fの宿泊でしたがWifiの電波がとても弱く不安定でした。1Fのロビーでは問題なく利用できました。 また部屋に面していたためクラクションなど交通騒音がひどかったです。(マニラの交通事情はひどいので)
Stayed 2 nights in Aug 2019
Verified

2/10 Terrible

Gwendolyn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Cafe is full Bed bugs!

I got bitten by bed bugs in the cafe several times. All the chairs seem to be full of bed bugs. My arms were full of bites!! They need to thrown all those chairs and burn. I’m glad the beds don’t have them but it can circulate thru people. This hotel cleanliness needs to be addressed.
Stayed 1 night in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The food was delicious on the lunch buffet and the staff is very accommodating because we decided to celebrate my mother’s 81st birthday on this hotel.The only thing I’m not happy about is their shower stall. Very slippery and hard to turn the knob for the hot and cold water.There’s always room for improvement but the rest of my stay was good service.
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bath towels..

The hotel is already aged but well kept. Seems like the washrooms need reno. Staff in the front desk and entrance were all friendly and courteous. My only complaint are the towels. For a hotel like that, I was expecting more presentable towels. The bath towels which were supposed to be of white colour, were gray or off white now. I suggest some bleaching to be done. There’s a pool, looks nice but didnt go for a deep, maybe next time. There are a lot, as in a lot of restaurants and convenience stores like 7-eleven or mini stop in the area. Some of the restaurants are open 24hrs. However nothing else to see around if u are after sight seeing. Mostly hospitals in that area. And actually the reason why we stayed here was bcoz we hv a family member confined in one of the hospitals nearby, very convenient. Overall the stay was great. Lastly, may I also suggest to include some face towels in the bathroom amenities ansd maybe a hair dryer.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a reservation for 9 days but at check in they had me there for only one night. The Front Desk resolved this problem quickly though and I was able to stay 9 days. No microwave in room. TV a bit small. Coffee pot's cord was only 6 inches long and would not reach the counter from the socket. I had to hold it while it boiled the water. Everyone was courteous and polite and helpful. No bulk food items from outside allowed. Why not? What if I don't want to eat at the overpriced restaurant on the premises? Swimming pool was nice. Very conveniently located near lots of restaurants and hospital (which was the reason for my stay, only a five minute walk to hospital).
Stayed 9 nights in May 2019
Verified

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed with bad service

Very disappointed to see a good hotel service decline the last 2 years. Breakfast in the morning has changed to a lesser quality of food & bad service by the waiters The rooms need major remodeling the towels in the bathroom are old & dirty 1 per person No wash towels given I will staying somewhere else when visiting the Philippines
Stayed 2 nights in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sleep safe and sound. 24/7 Security in and out of the facility.
Stayed 4 nights in May 2019
Verified

6/10 Okay

Mayari

Accessibilité de l'établissement et personnel à l'ecoute. Par contre, les chambres coté rue peuvent etre bruyant des très tot le matin dû aux transports. Cela empêche le sommeil.
Stayed 2 nights in May 2019
Verified

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities

Not a bad place but will never be my first choice

I stayed here when I visited the Philippines for 5 days, breakfast was good, room was so-so, I asked to change my room because of some black mold in the bathroom, the front desk was a little extra and wanted to charge me 5,000 pesos additional for hiring a private makeup artist to go to our room to prep us for an event. they were respectful but it just felt a little awkward with them because they have issues when you have visitors. Will definitely not book here ever. I preferred my stay at Hotel Jen in their executive suite. It was way worth it. I almost upgraded my room just to get a better bathroom but the pricing was just ridiculous. Thank you though to hotels.com for giving me a better pricing (exclusive pricing for members) because I wouldn't want to spend more with them after the weird treatment I received from them.
Stayed 2 nights in Apr 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff are friendly and accommodating. Food is delicious. However, bathroom amenities need to improve (hard towels, no hairblower, no face towel, etc.). Also cleanliness need to improve. There were little cockroaches in the room during our last night.
Stayed 5 nights in Apr 2019