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Hotel Imperial Plaza

Property class: 4

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Photo gallery for Hotel Imperial Plaza

Outdoor pool
Family dining
Property entrance
Front of property – evening/night
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Av abdelkrim khettabi, Gueliz, Marrakech, 40 000
  • Place, Avenue Mohamed VI
    ‪13 min walk‬
  • Place, Majorelle Garden
    ‪18 min walk‬
  • Place, Marrakech Plaza
    ‪4 min drive‬
  • Airport, Marrakech (RAK-Menara)
    ‪15 min drive‬

Room options

View all photos for Quadruple Room

Minibar, desk, free WiFi

Quadruple Room

  • City view
  • 40 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Family Double Room

Minibar, desk, free WiFi

Family Double Room

  • City view
  • 400 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Minibar, desk, free WiFi

Standard Double Room

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room

Single Room

Single Room

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Triple Room

Minibar, desk, free WiFi

Triple Room

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Imperial Plaza

Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a poolside bar, and a sauna are onsite.
Hotel Imperial Plaza offers 114 air-conditioned accommodations with minibars and bathrobes. Televisions come with satellite channels. Bathrooms include bathtubs, bidets, and complimentary toiletries.

This Marrakech hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Thai massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us they can't get enough of the helpful staff at Hotel Imperial Plaza. During your stay, you're just a quick walk from Business Services Center. You'll find features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a poolside bar
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with facials, body scrubs, or massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 4-minute drive from Palais des Congrès and 6 minutes from Menara Gardens
  • Airport shuttle service available for a fee
Hotel Imperial Plaza offers its guests a full-service spa, an outdoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the pool bar. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. A children's pool, a hot tub, and a sauna are also featured at the business-friendly Hotel Imperial Plaza. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4-star Marrakech hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 10:30 AM.
Hotel Imperial Plaza has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: MAD 120 for adults and MAD 100 for children
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Evening entertainment
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting room

Outdoors

  • In the mountains
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 6 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1:00 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Imperial Plaza

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 16.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MAD 120 for adults and MAD 100 for children
  • Airport shuttle fee: MAD 100 per person (one-way)
  • Airport shuttle fee per child: MAD 50 (one-way), (up to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
Tax ID - 06506741
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hotel Imperial Plaza offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in January and close in December.
  • Pool access available from 10:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Imperial Plaza
Imperial Plaza Hotel
Imperial Plaza Hotel Marrakech
Imperial Plaza Marrakech
Hotel Imperial Plaza Marrakech
Hotel Imperial Plaza Spa Marrakech
Hotel Imperial Plaza Hotel
Hotel Imperial Plaza Marrakech
Hotel Imperial Plaza Hotel Marrakech

Hotel Imperial Plaza Reviews

Reviews

6.4
Rating 10 - Excellent. 86 out of 374 reviews
Rating 8 - Good. 89 out of 374 reviews
Rating 6 - Okay. 67 out of 374 reviews
Rating 4 - Poor. 63 out of 374 reviews
Rating 2 - Terrible. 69 out of 374 reviews

7.0/10

Cleanliness

6.6/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

4/10 Poor

Dr Amina

Disliked: Cleanliness, amenities
We had issues prior to arriving- the hotel didn’t respond to Expedia to assist or resolve. The breakfast was an absolute joke- to the point I would rather miss having breakfast and just go out for dinner, rather than risk the stale limited choice. We paid for a dinner buffet- there was no buffet, it was a choice of one of two options for starters main and desserts. Again overpriced and tasteless. Also you are not allowed to order takeaways to the hotel or bring food (despite the fact if you try and order room service or attend the pool bar there is no service as they are busy watching football). We won’t be coming back and I wouldn’t recommend. Waste of money and poor service.
Stayed 4 nights in Jan 2026

6/10 Okay

MK

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was good but not as expected as the room is small
Stayed 3 nights in Dec 2025

10/10 Excellent

Fatima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, the staff were helpful and polite. beautiful view at the terrace
Stayed 1 night in Aug 2025

6/10 Okay

Qaiser

Travelled with family
Disliked: Staff & service

Trip to Marrakesh

An ok hotel for the price paid. However, you can get a better place to stay in the vicinity with £10-£15 more per night. In terms of service - for a family of 4, we were only provided two towels as this is kind of their policy. I had to ask at least 10 times for 2 more towels. They don’t allow any take away food in hotel room which was a surprise considering apart from single ok state highly expensive restaurant, there are no much options to eat in the hotel. Room was in ok condition.
Stayed 1 night in Aug 2025

2/10 Terrible

Asif

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff are exceptional.
Stayed 4 nights in Jul 2025

4/10 Poor

Jameel

Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Stayed 3 nights in Jul 2025

10/10 Excellent

Nouman

Liked: Cleanliness, staff & service, property conditions & facilities
"I had a great experience at imperial Plaza. The room was clean and comfortable, and the staff was helpful and accommodating. The hotel's location was also convenient for exploring the city.
Stayed 4 nights in Jun 2025

10/10 Excellent

Karim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property has an incredible staff who are always patient and kind. Will be coming again and again
Stayed 3 nights in Jun 2025

10/10 Excellent

Anas

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
This Hotel is good in Location and reasonable price with family swimming pool. My kids loved it
Stayed 4 nights in May 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Kevin

Business traveller
Liked: Staff & service
Staff are friendly enough but hotel is quite tired and needs a refurbishment. Quite a few issues with hot water - it takes 10 minutes of running the shower to get hot! Breakfast generally good and staff very helpful and attentive.
Stayed 4 nights in Feb 2025

10/10 Excellent

Karim

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
As always the staff went beyond will be staying again!
Stayed 3 nights in Feb 2025

6/10 Okay

Martina Fung Lian

Liked: Staff & service
Towels needs to be new, rooms decor needs improvement
Stayed 5 nights in Dec 2024

2/10 Terrible

Krithika

Travelled with family
Disliked: Staff & service, room comfort

Christmas stay was not great

No hot water most of the times Intercom not working Food taste was so poor No Vegan or Vegetarian options We had to eat outside though we had paid for half board
Stayed 5 nights in Dec 2024

8/10 Good

Shoaib

Stayed 4 nights in Dec 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
There was no Hot water during the stay and everytime| we had to request for hot water and sometimes there was NO WATER from the tap at all which was very inconvenient and unacceptable. Food was very basic and no choices for vegetarians or vegans . Swimming pool is a lie. It is under renovation and we didn’t use it during our stay and were not informed during booking which was made a month ago. Spa facilities are not usable too. All of this issues we faced when the hotel is fully booked and we heard bad experiences too from other people stayed during the same time
Stayed 5 nights in Dec 2024

8/10 Good

Sudheer babu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
close to city
Stayed 7 nights in Dec 2024

10/10 Excellent

Fiona

Stayed 2 nights in Dec 2024

2/10 Terrible

Irfan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a good option if you don’t want to stay in the Medina. The breakfast room is amazing. The pool seems great although they are doing some work construction next to it. I bet it will look amazing in a few months. I found that all the employees were very kind and helpful. Receptionist, front desk agent, doorman, people at breakfast room. The room was clean and very comfortable. It has a cute balcony. I would recommend it.
Stayed 2 nights in Nov 2024

6/10 Okay

Jameel

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Babrak

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really nice when we came here and the breakfast was delicious
Stayed 6 nights in Oct 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Sep 2024