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Alex Hotel & Spa

3.0 star property
VIP Access

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Photo gallery for Alex Hotel & Spa

Sauna, steam room, deep-tissue massages, Swedish massages
Sauna, steam room, deep-tissue massages, Swedish massages
Lobby sitting area
Property entrance
Junior Suite | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • Spa
  • Pet-friendly
  • Laundry

Explore the area

View in a map
13-15 Place des Marseillaises, Marseille, Bouches-du-Rhone, 13001
  • Place, Le Panier
    ‪11 min walk‬
  • Place, Grand Port Maritime de Marseille
    ‪2 min drive‬
  • Place, Velodrome Stadium
    ‪5 min drive‬
  • Airport, Marseille (MRS-Marseille - Provence)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Club Room

Club Room

Club Room

8.4 out of 10
Very good
(9 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.0 out of 10
Wonderful
(22 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

8.8 out of 10
Excellent
(10 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

9.8 out of 10
Exceptional
(10 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Signature Suite

Signature Suite

Signature Suite

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Suite with rooftop

Premium bedding, in-room safe, blackout curtains, soundproofing

Executive Suite with rooftop

  • Sleeps 2

View all photos for Deluxe Room

Premium bedding, in-room safe, blackout curtains, soundproofing

Deluxe Room

  • Sleeps 2

Superior Suite

  • Sleeps 4

View all photos for Prestige Quadruple Suite

Premium bedding, in-room safe, blackout curtains, soundproofing

Prestige Quadruple Suite

  • Sleeps 4

View all photos for Junior Suite

Premium bedding, in-room safe, blackout curtains, soundproofing

Junior Suite

  • Sleeps 3

View all photos for Club Room

Premium bedding, in-room safe, blackout curtains, soundproofing

Club Room

  • Sleeps 2

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Lobby sitting area
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About this property

Alex Hotel & Spa

Hotel in Marseille with a full-service spa and a 24-hour fitness center
Along with a full-service spa, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, spa services, and a business center are onsite.
Alex Hotel & Spa offers 33 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Marseille hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Alex Hotel & Spa. During your stay, you're just a quick walk from La Canebiere. You'll find features like free WiFi in public areas, plus a full-service spa and a 24-hour gym.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Indulge with deep-tissue massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Just a 5-minute drive from Grand Port Maritime de Marseille and 12 minutes from Marseille Provence Cruise Terminal
  • Cats and dogs welcome for a fee (restrictions apply)
Alex Hotel & Spa offers its guests a full-service spa and a 24-hour fitness center. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

WiFi is free in public spaces. Spa services, a terrace, and multilingual staff are also featured at Alex Hotel & Spa.

This 3-star Marseille hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Lounge 1713 - Onsite bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Lounge 1713

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • High chair
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Deep-tissue massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 4 floors
  • Built in 2014
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels
  • IPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Spa fee: EUR 35 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Alex Hotel Marseille
Alex Marseille
Alex Hotel
Alex Hotel & Spa Hotel
Alex Hotel & Spa Marseille
Alex Hotel & Spa Hotel Marseille

Alex Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 430 out of 722 reviews
Rating 8 - Good. 217 out of 722 reviews
Rating 6 - Okay. 48 out of 722 reviews
Rating 4 - Poor. 10 out of 722 reviews
Rating 2 - Terrible. 17 out of 722 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Eeva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel with modern decor across from train station . Super convenient for early departure next morning .
Stayed 1 night in Jul 2025

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room and bathroom. Friendly staff. Near train station.
Stayed 3 nights in Jul 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Suite was Sweet

The suite with private balcony overlooking the city was worth it! I rarely pay for the nicest room on property when I travel but this room was perfect. The Air Conditioning was also very strong. Breakfast was serviceable and a cheap add on at booking (check the rates, it was $6 more with our room but $14+ with others)
Stayed 1 night in Jul 2025

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to find across from train station. Delicious breakfast with outdoor and indoor seating. Comfortable room. Walking distance to many restaurants in Old Port.
Stayed 1 night in Jul 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, helpful staff!

We loved this hotel, and it’s convenience to the train station and many restaurants. The staff were super friendly and the rooms were clean and comfortable. Note: the pool is not included in your stay, and some rooms have no elevator access, so be mindful when booking.
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Lou

Travelled with family
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2025

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Great location right next to the train station. Be sure to go down the escalator and not the stairs as they are a challenge with luggage. Easy to walk around the city from here. Room was great- we got a jr suite for extra space and it was perfect!
Stayed 2 nights in Jul 2025

8/10 Good

Russell

Stayed 1 night in Jul 2025

10/10 Excellent

Claude

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
During our recent trip, we visited many different places—and I can confidently say that Alex Hotel was the best. The staff were very helpful, the location was fantastic (right across from the station), and the hotel was very clean and spacious. The breakfast was excellent as well. The only issue we encountered was with the spa. There was a young Chinese couple with a newborn baby wearing a diaper in the spa area. They brought the baby into the jacuzzi. Out of courtesy, we left the jacuzzi area and waited until they were finished. However, after they left and we entered the jacuzzi, we noticed something at the bottom of the water. We were quite certain of what it was, so we left immediately. I hope the hotel considers implementing a policy to restrict access to the spa for babies or young children in diapers, to ensure hygiene and comfort for all guests.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lucas

Stayed 1 night in Jul 2025

6/10 Okay

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is fine and it’s very convenient 1 minute walk to the station. Not in a great area though.
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alex Hotel was friendly with a good room and nice breakfast. Gym facility was also good. Reception looked after our bags when early for check in and offered water on a hot day.
Stayed 1 night in Jun 2025

10/10 Excellent

J B

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean City centre place to sleep which was convenient for the railway station. The area is not very nice and this was my impression of the whole of Marseille city centre.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Richard

Travelled with group
Liked: Cleanliness
Location is good
Stayed 1 night in May 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
My second time staying at Alex hotel. Very pleasant place in the middle of the city. We specifically liked the p
Stayed 2 nights in Jun 2025

4/10 Poor

Jo

Stayed 1 night in Jun 2025

10/10 Excellent

Debra

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Friendly, helpful staff. Very close to train station
Stayed 1 night in Jun 2025

6/10 Okay

Connie

Travelled with family
Disliked: Cleanliness, property conditions & facilities
On arrival coming out of the elevator to our room there was a pile of laundry on the floor near our door . Our carpet in the room needed cleaning . Walls needed washing , stains . Room needed painting desperately. Glasses were not picked up or replaced during the 3 days . No bar of soaps in the bathroom . Am breakfast staff were lovely .
Stayed 3 nights in May 2025

6/10 Okay

Anna

Liked: Staff & service
Stayed 3 nights in May 2025

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025