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Aparthotel

Zenitude Hôtel-Résidences Marseille Saint Charles

3.0 star property

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Photo gallery for Zenitude Hôtel-Résidences Marseille Saint Charles

Lobby sitting area
Exterior
Standard Studio
Daily buffet breakfast (EUR 12.90 per person)
Superior Apartment, Balcony | Living area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
10 boulevard Charles Nedelec, Marseille, 13001
  • Place, La Canebiere
    ‪6 min walk‬
  • Place, Les Terrasses du Port
    ‪16 min walk‬
  • Place, Grand Port Maritime de Marseille
    ‪2 min drive‬
  • Airport, Marseille (MRS-Marseille - Provence)
    ‪24 min drive‬

Room options

View all photos for Standard Studio

Standard Studio

Standard Studio

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Studio, Balcony

1 bedroom, in-room safe, laptop workspace, soundproofing

Superior Studio, Balcony

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Basic Apartment

1 bedroom, in-room safe, laptop workspace, soundproofing

Basic Apartment

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Apartment, Balcony

1 bedroom, in-room safe, laptop workspace, soundproofing

Superior Apartment, Balcony

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

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About this property

Zenitude Hôtel-Résidences Marseille Saint Charles

Aparthotel with a 24-hour front desk, near Les Terrasses du Port
Along with concierge services, this smoke-free aparthotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front-desk safe and a vending machine. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, guests will find a flat-screen TV with digital channels, and other amenities include free WiFi and a coffee/tea maker.
Zenitude Hôtel-Résidences Marseille Saint Charles offers 103 accommodations with safes and complimentary bottled water. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs and hair dryers.

This Marseille aparthotel provides complimentary wireless Internet access. 82-cm flat-screen televisions come with digital channels. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Zenitude Hôtel-Résidences Marseille Saint Charles. During your stay, you're just a quick walk from Centre Bourse. You'll find features like free WiFi in public areas, plus breakfast (surcharge) and concierge services. Built in 2012, this comfortable aparthotel has 103 apartments on 6 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a flat-screen TV, and a refrigerator
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Just a 2-minute drive from Museum of European and Mediterranean Civilisations and a few minutes from Les Terrasses du Port
  • Pets welcome for a fee
As a guest of Zenitude Hôtel-Résidences Marseille Saint Charles, you'll find a vending machine, concierge services, and laundry facilities. Public spaces have free WiFi. Zenitude Hôtel-Résidences Marseille Saint Charles also features a front-desk safe and an elevator.

This 3-star Marseille aparthotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 9:30 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: EUR 12.90 for adults and EUR 6 for children

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub
  • Hair dryer
  • Towels provided

Entertainment

  • 82-cm flat-screen TV with digital channels

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Up to 4 kg per pet
  • Fee: EUR 5 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet (71 centimetre high)
  • Hardwood flooring in room
  • In-room accessibility
  • Lift (79 centimetre wide door)
  • Low-height counter and sink (79 centimetre high)
  • Raised toilet seat (51 centimetre high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (79 centimetre high)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free bottled water
  • Housekeeping (daily)
  • Phone
  • Safe
  • Safe at front desk
  • Vending machine

Location highlights

  • In a shopping district
  • In the city centre
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near an outlet shopping centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 103 units
  • 6 floors
  • Built in 2012
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 5 per pet, per night
  • Maximum 1 (weight limit: 9 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12.90 for adults and EUR 6 for children
  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Residhome Marseille Saint Charles
Residhome Saint
Residhome Saint House
Residhome Saint House Marseille Charles
Residhome Marseille Saint Charles House
Residhome seille Saint Charle

Zenitude Hôtel-Résidences Marseille Saint Charles Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 94 out of 213 reviews
Rating 8 - Good. 77 out of 213 reviews
Rating 6 - Okay. 20 out of 213 reviews
Rating 4 - Poor. 12 out of 213 reviews
Rating 2 - Terrible. 10 out of 213 reviews

8.4/10

Cleanliness

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Amy

Liked: Cleanliness
Close to train station, but area around property was loud. Hotel could also do with some upkeep.
Stayed 1 night in Aug 2025

4/10 Poor

annmarie

Liked: Property conditions & facilities
Disliked: Amenities
I like the hotel itself, it's beautiful. The staff are friendly for the most part, but there are some downsides. The rooms are small but lovely...I expectee that, as I have been to Paris before. But I searched Expedia for a hotel with balconies and a gym, specifically, those were my main concerns. At check in, they told me that I shpuld have called that morning to request one, and there were no rooms available with a balcony. Secondly, the gym. The gym is a poorly lit, windowlesss closet-sized room with TWO sets of weights and a bike. I have video proof. The gym door, when closed, feels like a coffin. The manager argued with m we for not wanting to stay inside the coffin gym, and told me about other hotels that cost more, further insulting me. She offered a gym across the street for 35 euros a day. I booked that hitel because it claims to have a gym, which it does not. The breakfast is worth having. If a gym is important to you, don't go there. I would not recommend it. And the elevator holds 3 people maximum at a time.
Stayed 3 nights in Jul 2025

8/10 Good

Jay, Kansas City

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was smaller than I thought but was clean and well kept. There was a bedroom, bath, and small but complete kitchen. Good location. 10 minute walk to the train station. 20 minutes to the old port. Breakfast was good with meats, cheeses, breads, yogurts, fruit, and soft boiled eggs.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Advising as 3 stars. Maybe some years ago

Communication from the hotel was first class via email, but it was mostly in french. Area is not the best and noisy. Tourist sites are 10 minutes walk away but while we didn't feel threatened, we were wary. Our room had a kitchenette which was quirky. ishmatched glasses and crockery. Room was very tired and skirting boards were made from partical board so they had absorbed water and were disintegrating. Aircon a bit of a mystery - one temp only and shower leaked a lot. Staffvery helpful.
Water damage
Stayed 3 nights in Jul 2025

8/10 Good

Wai

Stayed 7 nights in Jun 2025

8/10 Good

Sissy

Stayed 3 nights in Jun 2025

8/10 Good

Nho Bao

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, nice room, but network could be better
Stayed 4 nights in Jun 2025

8/10 Good

Janet

Liked: Cleanliness, room comfort
Handy location. Friendly staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Pavel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
!5 walking minutes to the center of the seashore Marseilles bay. A good place for affordable price. Good breakfast.
Stayed 3 nights in May 2025

8/10 Good

Ayorinde

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Sujata

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It is a 5 minute walk from the train station. Although it was an old hotel, it was clean. The room was big and the kitchen was well furbished. The breakfast was decent. The room had AC and a balcony. The bed was very clean and super comfortable. Most of all, the staff was very friendly and helpful.
Stayed 1 night in May 2025

10/10 Excellent

Gary

Liked: Cleanliness
Stayed 1 night in May 2025

6/10 Okay

Derek

Travelled with family
Liked: Cleanliness
A very hard bed, and scalding hot water in the bathroom did little to appease me. Breakfast was extremely limited, certainly not worth the 15 Euro charge.
Stayed 1 night in Apr 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great - perfect for a family.Thank you!
Stayed 2 nights in Apr 2025

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, amenities
Liked the room , clean, bed very comfortable …area around the hotel not the best but very quiet at night to sleep, close to train station and close to the old port
Stayed 2 nights in Apr 2025

10/10 Excellent

Lejla

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I really have enjoyed my stay. I have nothing negative to say obviously you get what you paid for my room which was a studio with balcony was very comfortable and large. It’s had everything inside I needed and as it’s described the stuff were very friendly and very helpful. the area might look dodgy a bit but it’s haven’t bothered me as it’s Marseille at the end of the day if you know you know, but there is nothing to worry about I’ve been many times in Marseille. I love it there I’m definitely going back again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, amenities
Staff were friendly. Some English spoken. Breakfast was too expensive. Room was clean but had previous flood damage to floor and baseboards. Close to train and metro
Stayed 2 nights in Mar 2025

6/10 Okay

Andrew

Travelled with partner
Liked: Amenities
Very clean but the room was very worn out.
Stayed 2 nights in Mar 2025

10/10 Excellent

Roxan, Gainesville

Stayed 2 nights in Feb 2025

2/10 Terrible

Shu

Travelled with family
Disliked: Cleanliness, room comfort

Not safe area

Surrounding areas are not safe.
Stayed 2 nights in Nov 2024

2/10 Terrible

Jacqueline, Newburgh

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Few English speaking, luggage was held and the person had to be asked to move other luggage out of way to get to ours. Had to wait till exact time for checkin. Didnt walk far from hotel, didn’t feel comfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent position close to the station and town, Hotel could do with some tlc. But no real issues.
Stayed 1 night in Oct 2024

8/10 Good

Paul

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, room comfort

A wonderful central location

Friendly, polite staff always ready to help. Breakfast arrangements were excellent. A variety of choice for all tastes. A very central location, 15 minutes walk from the Old Port. We had a room with a balcony, which on reflection was an excellent choice. Refreshingly cool to sit out, in the shade, at the end of a warm afternoon.
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, room comfort
Stayed 4 nights in Sep 2024