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Aparthotel

Zenitude Hôtel-Résidences Marseille Saint Charles

Property class: 3

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Photo gallery for Zenitude Hôtel-Résidences Marseille Saint Charles

Daily buffet breakfast (EUR 12.90 per person)
Superior Apartment, Balcony | Living area
Superior Apartment, Balcony
Exterior
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
10 boulevard Charles Nedelec, Marseille, 13001
  • Place, Le Panier
    ‪8 min walk‬
  • Place, Museum of European and Mediterranean Civilisations
    ‪19 min walk‬
  • Place, Grand Port Maritime de Marseille
    ‪5 min drive‬
  • Airport, Marseille (MRS-Marseille - Provence)
    ‪27 min drive‬

Room options

View all photos for Standard Studio

Standard Studio

Standard Studio

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Studio, Balcony

In-room safe, laptop workspace, soundproofing, free WiFi

Superior Studio, Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Basic Apartment

In-room safe, laptop workspace, soundproofing, free WiFi

Basic Apartment

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Apartment, Balcony

In-room safe, laptop workspace, soundproofing, free WiFi

Superior Apartment, Balcony

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

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Front of property
Staycity Aparthotels, Marseille, Centre Vieux Port
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About this property

Zenitude Hôtel-Résidences Marseille Saint Charles

Along with concierge services, this smoke-free aparthotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front-desk safe and a vending machine. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, guests will find a flat-screen TV with digital channels, and other amenities include free WiFi and a coffee/tea maker.
Zenitude Hôtel-Résidences Marseille Saint Charles offers 103 accommodations with safes and complimentary bottled water. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs and hair dryers.

This Marseille aparthotel provides complimentary wireless Internet access. 82-cm flat-screen televisions come with digital channels. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Zenitude Hôtel-Résidences Marseille Saint Charles. During your stay, you're just a quick walk from University of Aix-Marseille I. You'll find features like free WiFi in public areas, plus breakfast (surcharge) and concierge services. Built in 2012, this comfortable aparthotel has 103 apartments on 6 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a flat-screen TV, and a refrigerator
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • 14 minutes by foot from Les Terrasses du Port and a 4-minute drive from Museum of European and Mediterranean Civilisations
  • Pets welcome for a fee
As a guest of Zenitude Hôtel-Résidences Marseille Saint Charles, you'll find a vending machine, concierge services, and laundry facilities. Public spaces have free WiFi. Zenitude Hôtel-Résidences Marseille Saint Charles also features a front-desk safe and an elevator.

This 3-star Marseille aparthotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 9:30 AM.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: EUR 12.90 for adults and EUR 6.45 for children

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub
  • Hair dryer
  • Towels provided

Entertainment

  • 82-cm flat-screen TV with digital channels

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Up to 4 kg per pet
  • Fee: EUR 8 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet (71 centimetre high)
  • Hardwood flooring in room
  • In-room accessibility
  • Lift (79 centimetre wide door)
  • Low-height counter and sink (79 centimetre high)
  • Raised toilet seat (51 centimetre high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (79 centimetre high)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Phone
  • Safe
  • Safe at front desk
  • Vending machine

Location highlights

  • In a shopping district
  • In the city centre
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near an outlet shopping centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 103 units
  • 6 floors
  • Built in 2012
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 8 per pet, per night
  • Maximum 1 (weight limit: 9 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12.90 for adults and EUR 6.45 for children
  • Pet fee: EUR 8 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Residhome Marseille Saint Charles
Residhome Saint
Residhome Saint House
Residhome Saint House Marseille Charles
Residhome Marseille Saint Charles House
Residhome seille Saint Charle

Zenitude Hôtel-Résidences Marseille Saint Charles Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 107 out of 236 reviews
Rating 8 - Good. 83 out of 236 reviews
Rating 6 - Okay. 23 out of 236 reviews
Rating 4 - Poor. 12 out of 236 reviews
Rating 2 - Terrible. 11 out of 236 reviews

8.4/10

Cleanliness

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Oyunsuvd

Disliked: Cleanliness
Room was not in good condition, toilet water was leaking. Staffs were very nice.
Stayed 3 nights in Dec 2025

8/10 Good

David

Liked: Cleanliness, room comfort
We had a very nice stay at this hotel. Added bonus was the do-it-yourself laundry service. Room a wee bit small, but nice balcony and view onto plaza. Great location for St Charles train station. Good too for walking to and from the old port area, though one nearby street a bit sketchy at night. But great stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, amenities, property conditions & facilities
Alsways good
Stayed 1 night in Sep 2025

2/10 Terrible

Lucero

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our experience at this hotel was deeply disappointing and unsettling. From the moment we arrived, it was clear that the location was nothing like what had been described online. The surrounding area felt unsafe, and we were approached by several men outside, which left us feeling anxious and vulnerable. Hoping for reassurance, we went inside to speak with the staff, but they showed little concern and offered no meaningful assistance. Their dismissive attitude only added to our discomfort. At that point, we no longer felt safe staying there and decided to leave immediately. This experience completely shattered our trust in this hotel’s description and Expedia's standards. I believe no guest should have to endure such conditions. I sincerely hope management takes this feedback seriously to prevent others from having a similar experience.
Stayed 2 nights in Nov 2025

4/10 Poor

Vicki

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was very small even for Europe. The climate control was turned off in October and it was quite warm so our room was stuffy and uncomfortable. We kept the window open for air and the street noise kept us from sleeping. The staff at the desk was friendly. We stayed 2 nights and there was no room service while we were there.
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2025

4/10 Poor

Peter

Liked: Cleanliness
Disliked: Room comfort

No Air Conditioning

At this time of the year, early October, they turn of the air conditioning in the hotel. They don't warn you of this when you book however. The rooms are small and very stuffy. It's also difficult to sleep with the window open because of the mid city noise. A most unpleasant experience overall performance in classic Marseille.
Stayed 1 night in Oct 2025

8/10 Good

Roger

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Walking distance to Gare du Lyon but well away from the city attractions
Stayed 3 nights in Sep 2025

10/10 Excellent

oswaldo

Liked: Cleanliness, property conditions & facilities
Great place to stay. Friendly staff!
Stayed 7 nights in Sep 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2025

2/10 Terrible

Wai Leung

Travelled with family
Disliked: Property conditions & facilities
During check-in, I used the Apple Pay to settle the city tax and the charge of my pet at the counter. Then after ~45min, there was another small charge via the Apple Pay again without notifying me (like a fraud). I asked a female staff on the 2nd day (17 Sept, 21:30) and she said that this was a missing charge on the pet. It was ok for such missing but they cant settle the payment without my consent. She apologized quite rudely and said that I just repeated the situation. She said that it was common even in a supermarket to charge without the customer’s consent. I was quite shocked about this hotel which did something out of the standard practice (ie at least notifying or charge me the outstanding upon check out). Really a very low quality hotel. Better not to try this hotel.
Stayed 5 nights in Sep 2025

6/10 Okay

jesus

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Berenice Astrid

Travelled with family
Disliked: Cleanliness
Housekeeping cleaned our room, change bedding and towels and supply toilet paper after 5 days of stay. Filty bath tub on arrival. Conveniently close to the train station but very noisy.
Stayed 9 nights in Aug 2025

8/10 Good

Aida

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, amenities, property conditions & facilities
Always enjoy staying here as it is near the rail station and staff polite
Stayed 1 night in Aug 2025

6/10 Okay

Amy

Liked: Cleanliness
Close to train station, but area around property was loud. Hotel could also do with some upkeep.
Stayed 1 night in Aug 2025

4/10 Poor

annmarie

Liked: Property conditions & facilities
Disliked: Amenities
I like the hotel itself, it's beautiful. The staff are friendly for the most part, but there are some downsides. The rooms are small but lovely...I expectee that, as I have been to Paris before. But I searched Expedia for a hotel with balconies and a gym, specifically, those were my main concerns. At check in, they told me that I shpuld have called that morning to request one, and there were no rooms available with a balcony. Secondly, the gym. The gym is a poorly lit, windowlesss closet-sized room with TWO sets of weights and a bike. I have video proof. The gym door, when closed, feels like a coffin. The manager argued with m we for not wanting to stay inside the coffin gym, and told me about other hotels that cost more, further insulting me. She offered a gym across the street for 35 euros a day. I booked that hitel because it claims to have a gym, which it does not. The breakfast is worth having. If a gym is important to you, don't go there. I would not recommend it. And the elevator holds 3 people maximum at a time.
Stayed 3 nights in Jul 2025

8/10 Good

Jay, Kansas City

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was smaller than I thought but was clean and well kept. There was a bedroom, bath, and small but complete kitchen. Good location. 10 minute walk to the train station. 20 minutes to the old port. Breakfast was good with meats, cheeses, breads, yogurts, fruit, and soft boiled eggs.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Advising as 3 stars. Maybe some years ago

Communication from the hotel was first class via email, but it was mostly in french. Area is not the best and noisy. Tourist sites are 10 minutes walk away but while we didn't feel threatened, we were wary. Our room had a kitchenette which was quirky. ishmatched glasses and crockery. Room was very tired and skirting boards were made from partical board so they had absorbed water and were disintegrating. Aircon a bit of a mystery - one temp only and shower leaked a lot. Staffvery helpful.
Water damage
Stayed 3 nights in Jul 2025

8/10 Good

Wai

Stayed 7 nights in Jun 2025

8/10 Good

Sissy

Stayed 3 nights in Jun 2025

8/10 Good

Nho Bao

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, nice room, but network could be better
Stayed 4 nights in Jun 2025

8/10 Good

Janet

Liked: Cleanliness, room comfort
Handy location. Friendly staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Pavel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
!5 walking minutes to the center of the seashore Marseilles bay. A good place for affordable price. Good breakfast.
Stayed 3 nights in May 2025

8/10 Good

Ayorinde

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025