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Hilton Hotel & Convention Jabal Omar Makkah

5.0 star property

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Photo gallery for Hilton Hotel & Convention Jabal Omar Makkah

Lobby
Exterior
Executive lounge
3 restaurants, breakfast, lunch, dinner served; international cuisine
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Jabal Omar, Makkah, 21955
  • Place, Great Mosque of Makkah
    ‪5 min walk‬
  • Place, King Fahad Gate
    ‪5 min walk‬
  • Place, Kaaba
    ‪8 min walk‬

Room options

View all photos for Queen Room

Minibar, in-room safe, desk, blackout curtains

Queen Room

  • Sleeps 3

View all photos for Deluxe Triple Room with Haram View

Minibar, in-room safe, desk, blackout curtains

Deluxe Triple Room with Haram View

  • Sleeps 3

View all photos for Accessible Queen Room

Minibar, in-room safe, desk, blackout curtains

Accessible Queen Room

  • Sleeps 2

View all photos for Room, 2 Single Beds, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Room, 2 Single Beds, Non Smoking

9.2 out of 10
Wonderful
(36 reviews)
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Room, 1 Queen Bed, Non Smoking

  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 3 Single Beds, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Room, 3 Single Beds, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 4 sq m
  • City view
  • Sleeps 4
  • 3 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 3 Single Beds, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 3 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(16 reviews)
  • 6 sq m
  • Sleeps 5
  • 4 Single Beds

View all photos for Executive Room, 2 Single Beds, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Executive Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, 2 Single Beds, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Executive Suite, 2 Single Beds, Non Smoking

  • 7 sq m
  • Desert view
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

49-inch flat-screen TV with premium TV channels, TV, DVD player

Executive Suite, 1 King Bed, Non Smoking

  • 7 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Single Beds, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Executive Suite, 2 Single Beds, Non Smoking

  • 7 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Executive Suite, 1 King Bed, Non Smoking

  • 7 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Single Beds, Non Smoking (Amiri, Haram View)

Minibar, in-room safe, desk, blackout curtains

Suite, 2 Single Beds, Non Smoking (Amiri, Haram View)

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • Sleeps 6
  • 2 Single Beds

View all photos for Royal Suite, 1 King Bed, Non Smoking (Haram View)

Royal Suite, 1 King Bed, Non Smoking (Haram View)

Royal Suite, 1 King Bed, Non Smoking (Haram View)

  • 21 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Room, 1 Queen Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Bedrooms, Connecting Rooms

Minibar, in-room safe, desk, blackout curtains

Family Room, 2 Bedrooms, Connecting Rooms

7.0 out of 10
Good
(4 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 4 Single Beds

View all photos for Executive King Suite

Minibar, in-room safe, desk, blackout curtains

Executive King Suite

  • Sleeps 4

View all photos for Deluxe Quadruple Room with Haram View

Minibar, in-room safe, desk, blackout curtains

Deluxe Quadruple Room with Haram View

  • Sleeps 5

View all photos for Executive King Suite With Haram View

Minibar, in-room safe, desk, blackout curtains

Executive King Suite With Haram View

  • Sleeps 4

View all photos for Triple Room

Minibar, in-room safe, desk, blackout curtains

Triple Room

  • Sleeps 4

Similar properties

Exterior
Doubletree by Hilton Jabal Omar Makkah
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 1,011 reviews
The price is €179
includes taxes & fees
3 Jan - 4 Jan 2026
Doubletree by Hilton Jabal Omar Makkah

About this property

Hilton Hotel & Convention Jabal Omar Makkah

Luxury Makkah hotel connected to the convention center, steps from As-Haabee Exhibition
Along with 3 restaurants, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite.
Hilton Hotel & Convention Jabal Omar Makkah offers 764 air-conditioned accommodations with DVD players and minibars. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and hair dryers.

This Makkah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Our customers tell us they can't get enough of the helpful staff at Hilton Hotel & Convention Jabal Omar Makkah. During your stay, you'll be connected to the convention center, and just a quick walk from As-Haabee Exhibition. Enjoy features like free WiFi in public areas, plus 3 restaurants and a bar.
  • Free WiFi
  • Enjoy a bite to eat at Al Maeda, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from As-Haabee Exhibition and 10 minutes by foot from Alkhalil Courtyard
There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 17760 square feet (1650 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Hilton Hotel & Convention Jabal Omar Makkah. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Makkah hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.
Al Maeda - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Azure - Onsite fine-dining restaurant. Open daily.
Sahtein - This restaurant specializes in Mediterranean cuisine. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (SAR 230 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: SAR 75 to 250 for adults and SAR 40 to 125 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Al Maeda
  • Azure
  • Sahtein

Family friendly

  • Children's games
  • Children's toys
  • DVD player
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Conference centre (17,760 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom

More

  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Sofa bed

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium channels
  • DVD player

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 75 to 250 for adults, and SAR 40 to 125 for children
  • Covered self parking fee: SAR 230 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10001038
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Hilton Makkah Convention Hotel Mecca
Hilton Makkah Convention Mecca
Hilton Makkah Convention
Hilton Makkah Convention Hotel
Hilton Hotel convention Jabal Omar Makkah.
Hilton Hotel & Convention Jabal Omar Makkah Hotel
Hilton Hotel & Convention Jabal Omar Makkah Makkah
Hilton Hotel & Convention Jabal Omar Makkah Hotel Makkah

Hilton Hotel & Convention Jabal Omar Makkah Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 666 out of 1008 reviews
Rating 8 - Good. 216 out of 1008 reviews
Rating 6 - Okay. 59 out of 1008 reviews
Rating 4 - Poor. 32 out of 1008 reviews
Rating 2 - Terrible. 35 out of 1008 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Saima

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to mosque
Stayed 4 nights in Oct 2025

10/10 Excellent

SHAHZADA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location bestvservice and orice
Stayed 1 night in Sep 2025

6/10 Okay

Zaman

Disliked: Staff & service
I stay at the Hilton Hotel and Convention every time I go for Umrah with my family, but this time the experience wasn't so good. The customer service was terrible. Barely getting any help.
Stayed 1 night in Sep 2025

10/10 Excellent

Ishaq

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleaner was very kind and helpful
Stayed 5 nights in Sep 2025

10/10 Excellent

Hasna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room nice hotel. Breakfast superb and family friendly.
Stayed 5 nights in Sep 2025

10/10 Excellent

maguette

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 4 nights in Sep 2025

10/10 Excellent

Jyoti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went there for Umrah, I selected this property because of how convenient to go to Haram. This is absolutely amazing. Obaid one of the horel staff helped us a lot. He is excellent staff of this hotel. He also knows lot about the city and can advise you accordingly.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jyoti

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely amazing. Very near to Haram and hotel has walkway access to haram from back. Room is equipped with speaker which you can directly hear Adhan from Haram. Staff were amazingly helpful. Obaid helped us a lot. He is proficient in multiple languages. I stayed along with my family for Umrah, my father in law has mobility issues and Obaid helped us a lot and put us in ease. He is fantastic.
Stayed 1 night in Sep 2025

10/10 Excellent

Mame Dior

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Mays

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and excellent staff, would recommend and would stay here again
Stayed 2 nights in Sep 2025

10/10 Excellent

Syed, Bradford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast near the haram
Stayed 5 nights in Sep 2025

10/10 Excellent

ahmed haruna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was ok
Stayed 1 night in Sep 2025

8/10 Good

iqubalhusain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Mahmoud

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Mohab, Las Vegas

Stayed 2 nights in Sep 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Incredible room, fantastic service
Stayed 2 nights in Sep 2025

10/10 Excellent

Najib

Stayed 3 nights in Sep 2025

6/10 Okay

Shuaib

Travelled with family

Service not the same as it used to be

I have stayed in this hotel twice due to its excellent location. First time it was brilliant, the reception staff, the service staff and everyone else was really welcoming and ready to help in any possible way. The second time, things unfortunately took a downturn, we requested for an early check-in temporarily in a smaller room just to freshen up and despite having the rooms available we were told that no rooms are available even though we were willing to pay extra for even a few hours. The hotel staff this time weren't as keen and as accommodating as it was the first time. There was never a response from the reception staff when we tried to call a few times from the room and had to always pop down to talk to the staff. The Adhan and Prayer speaker wasn't working in our room and took a while for it to work. In future, I am not sure if I would stay at this same hotel, there are plenty of other options around so may be a different one next time.
Stayed 4 nights in Aug 2025

10/10 Excellent

Shehzad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Aug 2025

10/10 Excellent

Shakeel

Stayed 4 nights in Aug 2025

10/10 Excellent

Habeeb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Fawzi

Stayed 1 night in Aug 2025

10/10 Excellent

Rahima

Stayed 5 nights in Jun 2025

8/10 Good

Mahmad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good but going back to hotel up the hill was tiring and busy
Stayed 6 nights in Aug 2025

8/10 Good

Habib

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025