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Novotel Medellín El Tesoro

4.5 star property

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Photo gallery for Novotel Medellín El Tesoro

Exterior
Relax in a spacious room with a large bed, comfortable armchair, and city views.
Enjoy a meal with a breathtaking view of the surrounding mountains from our restaurant's expansive windows.
Exterior
Exterior

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Cra 25a # 1 a sur 45, Medellín, Antioquia, 050022
  • El Tesoro Shopping Park
    ‪1 min walk‬
  • Santafé Mall
    ‪3 min drive‬
  • Poblado Park
    ‪3 min drive‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪24 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

9.6 out of 10
Exceptional
(10 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(23 reviews)
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

Superior Suite, 1 Queen Bed with Sofa bed

Superior Suite, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • 4 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(48 reviews)
  • 31 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(188 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

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About this property

Novotel Medellín El Tesoro

Luxury Medellín hotel connected to a shopping center, steps from El Tesoro Shopping Park
2 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a poolside bar, and a rooftop terrace are onsite. Housekeeping is available on request.
Novotel Medellín El Tesoro offers 238 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Medellín hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Novotel Medellín El Tesoro. During your stay, you'll be connected to a shopping center, and just a quick walk from El Tesoro Shopping Park. Free WiFi in public areas, free self parking, and 2 restaurants are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from El Tesoro Shopping Park and a 4-minute drive from Oviedo Shopping Center
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Novotel Medellín El Tesoro offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the pool bar. A computer station is on site and WiFi is free in public spaces.

There are 6 meeting rooms available. A rooftop terrace, tour/ticket assistance, and a garden are also featured at the luxury Novotel Medellín El Tesoro. An airport shuttle (available on request) is available for a fee. Free self parking is available.

This Beaux Arts Medellín hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
El Almacen - This fine-dining restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Restaurante Espiritu - This fine-dining restaurant specializes in local cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) from 6:00 AM to 9:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: COP 52,313 for adults and COP 30,000 for children
  • 2 restaurants
  • A poolside bar

Restaurants on site

  • El Almacen
  • Restaurante Espiritu

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 100% renewable energy
  • 25 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Beaux Arts architecture
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: COP 80000 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately COP 52313 for adults and COP 30000 for children
  • Airport shuttle fee: COP 135.000 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: COP 80000 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Novotel Medellín El Tesoro offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number 57202
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6 AM to 8 PM.
  • One child 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Atton El Tesoro Hotel Medellin
Atton El Tesoro Hotel
Novotel Medellín El Tesoro ex Atton Hotel Medellin
Novotel Medellín El Tesoro ex Atton Hotel
Novotel Medellín El Tesoro ex Atton Medellin
Novotel Medellín El Tesoro ex Atton
Hotel Novotel Medellín El Tesoro (ex Atton) Medellin
Medellin Novotel Medellín El Tesoro (ex Atton) Hotel
Hotel Novotel Medellín El Tesoro (ex Atton)
Novotel Medellín El Tesoro (ex Atton) Medellin
Atton El Tesoro
Novotel Medellin El Tesoro
Novotel Medellín El Tesoro Hotel

Novotel Medellín El Tesoro Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 956 out of 1236 reviews
Rating 8 - Good. 154 out of 1236 reviews
Rating 6 - Okay. 60 out of 1236 reviews
Rating 4 - Poor. 21 out of 1236 reviews
Rating 2 - Terrible. 45 out of 1236 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Valeska, Noord

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to a mall. Very convenient
Stayed 4 nights in Apr 2025

10/10 Excellent

Jose

Liked: Staff & service, property conditions & facilities
Super
Stayed 1 night in Apr 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Maria, New York

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
.
Stayed 3 nights in Apr 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente gracias 🙂
Stayed 2 nights in Apr 2025

10/10 Excellent

Sherry, Odessa

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the staff. Nice, clean, attentive staff.
Stayed 6 nights in Apr 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

RUTH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy conveniente, queda contiguo al centro comercial El tesoro con comunicación directa desde el hotel Lo único que no me gustó es que no había cafetera en la habitación, ni tampoco en el área del desayuno
Stayed 5 nights in Apr 2025

10/10 Excellent

HECTOR LUIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo muy bueno y volveria
Stayed 2 nights in Apr 2025

10/10 Excellent

Joseph

Stayed 3 nights in Apr 2025

10/10 Excellent

javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar muy cómodo y bien ubicado Muy buenas instalaciones todo muy limpio Está dentro de un mall y es servicio del personal te hace sentir como en casa
Stayed 2 nights in Apr 2025

10/10 Excellent

Ana

Stayed 1 night in Apr 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Fabio Alberto Figueredo

Liked: Cleanliness, staff & service, property conditions & facilities
Love that we have the mall around. The staff super friendly.
Stayed 4 nights in Apr 2025

4/10 Poor

marco

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
I booked an executive suite, and a deluxe room. For the amount of money I spent, they could’ve added the free breakfast, they said it was expedias fault, made no effort to work with me. Also if you want to eat at their restaurant, suit and tie or you are not getting in
Stayed 3 nights in Apr 2025

10/10 Excellent

Denneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and nice. Hotel is conveniently located in a shopping center with most of the famous brands.
Stayed 4 nights in Apr 2025

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 6 nights in Dec 2024

8/10 Good

Menalco

Stayed 3 nights in Apr 2025

10/10 Excellent

Jo-Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 2 nights in Apr 2025

8/10 Good

Gustavo A

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location. Best area of Medellin for family oriented travel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming and very nice people
Stayed 3 nights in Apr 2025

2/10 Terrible

Glenn

Disliked: Staff & service, amenities, property conditions & facilities
Horrible service, over priced, bad food, no services on Sunday. I work globally, my wife is Colombian and stays with her Mother. I come home every 3 months to see my family and stay in a hotel for privacy, never have issues with any other hotel my wife visiting, this hotel made my wife leave my last night here before I returned to Afghanistan because she left her ID at home, I had copies of her Passport, Drivers License, National ID, everything which they would not accept. I will never stay at this hotel again, staff was rude and unhelpful. I needed my clothes cleaned before departure but laundry service was unavailable on Sunday, this is a first for me at any hotel. Perhaps it's just me I don't know, my wife and I have stayed at Novotel all over the world and have always enjoyed the experience, it's a shame to me that the one on your hometown leaves you with the worst experience. If I were staying in Medellin I'd recommend the Loma Vista, Blues Suites or the Hotel Casa Victoria in that order, but would NEVER recommend this one.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ramana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Ernie, Columbus

Liked: Amenities
It was fine
Stayed 2 nights in Mar 2025

10/10 Excellent

Ibania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for 3 days, and i really enjoyed my staying, was very surprising that the hotel is next to a big mall that was very convenient I was able to have a self-care day, breakfast was very delicious and staff very friendly.