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Novotel Medellín El Tesoro

4.5 star property

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Photo gallery for Novotel Medellín El Tesoro

2 restaurants, breakfast, lunch, dinner served; local cuisine
Creator video
Spa
2 restaurants, breakfast, lunch, dinner served; local cuisine
Miscellaneous

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Cra 25a # 1 a sur 45, Medellín, Antioquia, 050022
  • Place, El Tesoro Shopping Park
    ‪1 min walk‬
  • Place, Santafé Mall
    ‪3 min drive‬
  • Place, Poblado Park
    ‪5 min drive‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(207 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(50 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(27 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

9.6 out of 10
Exceptional
(10 reviews)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 31 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

Superior Suite, 1 Queen Bed with Sofa bed

Superior Suite, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Novotel Medellín El Tesoro

2 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a poolside bar, and a rooftop terrace are onsite. Housekeeping is available on request.
Novotel Medellín El Tesoro offers 238 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Medellín hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Novotel Medellín El Tesoro. During your stay, you'll be connected to a shopping center, and just a quick walk from El Tesoro Shopping Park. Free WiFi in public areas, free self parking, and 2 restaurants are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from El Tesoro Shopping Park and a 4-minute drive from Oviedo Shopping Center
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Novotel Medellín El Tesoro offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the pool bar. A computer station is on site and WiFi is free in public spaces.

There are 6 meeting rooms available. A rooftop terrace, tour/ticket assistance, and a garden are also featured at the luxury Novotel Medellín El Tesoro. An airport shuttle (available on request) is available for a fee. Free self parking is available.

This Beaux Arts Medellín hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
El Almacen - This fine-dining restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Restaurante Espiritu - This fine-dining restaurant specializes in local cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) from 6:00 AM to 9:00 PM on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: COP 52,313 for adults and COP 30,000 for children
  • 2 restaurants
  • A poolside bar

Restaurants on site

  • El Almacen
  • Restaurante Espiritu

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 100% renewable energy
  • 25 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Beaux Arts architecture
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: COP 80000 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately COP 52313 for adults and COP 30000 for children
  • Airport shuttle fee: COP 135.000 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: COP 80000 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Novotel Medellín El Tesoro offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number 57202
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6 AM to 8 PM.
  • One child 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Atton El Tesoro Hotel Medellin
Atton El Tesoro Hotel
Novotel Medellín El Tesoro ex Atton Hotel Medellin
Novotel Medellín El Tesoro ex Atton Hotel
Novotel Medellín El Tesoro ex Atton Medellin
Novotel Medellín El Tesoro ex Atton
Hotel Novotel Medellín El Tesoro (ex Atton) Medellin
Medellin Novotel Medellín El Tesoro (ex Atton) Hotel
Hotel Novotel Medellín El Tesoro (ex Atton)
Novotel Medellín El Tesoro (ex Atton) Medellin
Atton El Tesoro
Novotel Medellin El Tesoro
Novotel Medellín El Tesoro Hotel

Novotel Medellín El Tesoro Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1135 out of 1431 reviews
Rating 8 - Good. 159 out of 1431 reviews
Rating 6 - Okay. 65 out of 1431 reviews
Rating 4 - Poor. 20 out of 1431 reviews
Rating 2 - Terrible. 52 out of 1431 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

fidel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attached to El Tesoro mall one of the most beautiful malls in the city, great views, safe, conveniently located, friendly staff.
Stayed 5 nights in Dec 2025

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
El checkin no fue lento, la persona no muy amable y me cobraron impuestos, que no correspondia porque somos Americanos. Otra persona del counter nos hizo el proceso de devolucion, el cual se tardó una semana.
Stayed 4 nights in Dec 2025

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and spacious rooms, updated recently, gorgeous view of the city
Stayed 1 night in Dec 2025

10/10 Excellent

Andres

Stayed 1 night in Dec 2025

10/10 Excellent

Steven

Stayed 1 night in Dec 2025

6/10 Okay

Silvia, Ormond Beach

Stayed 6 nights in Dec 2025

10/10 Excellent

RAED, PANAMA

Liked: Cleanliness, amenities, property conditions & facilities
Clean Room, Top Staff, feel always like home
Stayed 6 nights in Dec 2025

10/10 Excellent

Jon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff great breakfast very clean wonderful attitudes from everyone
Stayed 1 night in Dec 2025

10/10 Excellent

CARLOS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great stay at this hotel! Service was superb!
Stayed 6 nights in Nov 2025

10/10 Excellent

Jason

Stayed 1 night in Dec 2025

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Dec 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities
Well appointed , modern beautiful Clean, quiet spacious room w/ a beautiful view staff was fantastic Great shower / water pressure . Fantastic staff and great breakfast. Attached to Large beautiful mall lots of restaurants , shops . Safe and secure
Stayed 5 nights in Nov 2025

10/10 Excellent

Maria del Rosario

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent fully recommended. Best hotel in town.
Stayed 5 nights in Dec 2025

10/10 Excellent

German

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient place connected to a big shopping mall. Nice well illuminated rooms. Efficient elevators. Friendly staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

Luz, hialeah

Stayed 2 nights in Nov 2025

2/10 Terrible

Carlos

Disliked: Cleanliness, amenities, property conditions & facilities
Me ubicaron en una habitacion que ko correspondia a mi reserva y me cobraron 2 veces, inventando una 2nda reserva inexistente. Tuve una pesima experiencia.
Stayed 3 nights in Nov 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible place
Stayed 3 nights in Nov 2025

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good Hotel and excellent service
Stayed 3 nights in Nov 2025

10/10 Excellent

Catalina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here twice. Love the views from the rooms, it’s inside a mall which is amazing full of restaurants shops and activities for kids.
Room view
Stayed 3 nights in Nov 2025

10/10 Excellent

Luis Enrique

Stayed 2 nights in Nov 2025

10/10 Excellent

WILSON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Nov 2025

10/10 Excellent

A

Stayed 1 night in Nov 2025

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
Smellee
Stayed 3 nights in Nov 2025

10/10 Excellent

Alfred

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything on the property was amazing except for dealing with the hotel keys. I had to reactivate or replace my keys about every 2 days on average.
Stayed 9 nights in Nov 2025

10/10 Excellent

ana

Liked: Cleanliness, amenities, property conditions & facilities
Excelente .. super limpio . Mucha amabilida.. siempre voy a novotel.!.!.
Stayed 1 night in Nov 2025