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Alto Hotel on Bourke

4.0 star property

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Front of property
One Bedroom Apartment - Spa
Reception
One Bedroom Apartment | Private kitchenette
One Bedroom Apartment - Spa | Living room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Room service
  • Parking available
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
636 Bourke Street, Melbourne, VIC, 3000
  • Marvel Stadium
    ‪7 min walk‬
  • Crown Casino
    ‪10 min walk‬
  • Melbourne Convention and Exhibition Centre
    ‪10 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬

Room options

View all photos for One Bedroom Apartment - Spa

One Bedroom Apartment - Spa | Living area

One Bedroom Apartment - Spa

9.0 out of 10
Wonderful
(2 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment

One Bedroom Apartment

8.0 out of 10
Very good
(2 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Standard Two Bedroom Apartment

Standard Two Bedroom Apartment | Living room

Standard Two Bedroom Apartment

7.6 out of 10
Good
(4 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for King Studio Plus

King Studio Plus

King Studio Plus

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds

View all photos for Queen Studio

Queen Studio

Queen Studio

8.0 out of 10
Very good
(8 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for King or Twin Studio

King or Twin Studio

King or Twin Studio

7.6 out of 10
Good
(4 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Petite Queen Room

Petite Queen Room

Petite Queen Room

9.0 out of 10
Wonderful
(17 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Two Bedroom Apartment

Deluxe Two Bedroom Apartment | Balcony

Deluxe Two Bedroom Apartment

  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Two Bedroom Apartment

Superior Two Bedroom Apartment | Living area

Superior Two Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

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About this property

Alto Hotel on Bourke

Beaux Arts hotel in Melbourne
This smoke-free hotel features self parking, coffee/tea in a common area, and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a computer station are onsite. Housekeeping is available on request.
Alto Hotel on Bourke offers 50 accommodations with iPod docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. 40-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Alto Hotel on Bourke. During your stay, you're just a quick walk from Collins Street. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of SEA LIFE Melbourne and Marvel Stadium
As a guest of Alto Hotel on Bourke, you'll find a library, multilingual staff, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. The business-friendly Alto Hotel on Bourke also features coffee/tea in a common area, concierge services, and a fireplace in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Melbourne hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:30 AM to 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (AUD 35 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; AUD 20 to 20 for adults and AUD 20 to 20 for children
  • Coffee and tea in common areas

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Beaux Arts architecture
  • Built in 2006
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 7:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Cribs (infant beds) are available for AUD 85.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 20 to 20 for adults, and AUD 20 to 20 for children
  • Self parking fee: AUD 35 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: AUD 50 per day
  • Crib (infant bed) fee: AUD 85.0 per day
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7:30 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Alto Bourke
Alto Bourke Melbourne
Alto Hotel
Alto Hotel Bourke
Alto Hotel Bourke Melbourne
Alto Hotel Melbourne
Alto Bourke
Alto Hotel on Bourke Hotel
Alto Hotel on Bourke Melbourne
Alto Hotel on Bourke Hotel Melbourne

Alto Hotel on Bourke Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 573 out of 1000 reviews
Rating 8 - Good. 333 out of 1000 reviews
Rating 6 - Okay. 59 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location & quiet

Stayed for 2 nights in queen studio, convenient location next to tram stop, southern cross station, skybus terminal, plenty of cafes & restaurants. Room was spacious, clean, soundproof. Complimentary tea/coffee machine in reception lounge is a great bonus. Hotel staff were friendly.
Stayed 2 nights in Mar 2025

8/10 Good

Walter, Wangaratta

Check in ok, no printing facility available.
Stayed 1 night in Mar 2025

8/10 Good

Ellen

Liked: Cleanliness, property conditions & facilities, room comfort

Mixed feelings

This hotel is in a very good location near restaurants and shopping centers. The room was nice. Breakfast is a bit of a problem. It is a cooked breakfast with a menu of 6-7 choices. The breakfast area is locked until 2 women come at 7-7:15 and have to set up 4 -5 tables, take your order and cook it. It’s okay if you are not in a hurry. They also don’t give to go boxes for early tour pick ups before 7 am!! The front reception is not there 11 pm-7 am. They have pay washing machine and dryer. Probably wouldn’t stay there again if visiting Melbourne.
Stayed 3 nights in Mar 2025

8/10 Good

Marilyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Apartment style and lobby facilities and coffee machine. Nice kitchen in apartment. Some furniture needs repair or refresh. Would stay there again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Susan

Stayed 4 nights in Mar 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Staff & service
Lovely Staff made us feel at home
Stayed 3 nights in Mar 2025

8/10 Good

Bev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Stayed here pre Covid, great location to trains and teams. Staff were amazing, missed the massage chairs!
Stayed 1 night in Mar 2025

8/10 Good

Michel, Thornhill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was ok Great to have free coffee downstairs It was NOT explained that the room would not be serviced re towels. However when I called about that they were so nice to bring fresh one Very nice staff
Stayed 3 nights in Mar 2025

8/10 Good

Aaron

Stayed 1 night in Feb 2025

10/10 Excellent

Kylee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely and easy to deal with.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the superior 2 bedroom apartment. The bedrooms are upstairs and the sitting room downstairs which is a perfect setup for a group or family. Bathroom was well stocked and the room was clean. The complimentary coffee downstairs was also very good
Stayed 1 night in Mar 2025

8/10 Good

Xuan Vinh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, nice staff.
Stayed 2 nights in Mar 2025

6/10 Okay

Ramona

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Not what I expected.

Arrived early so left our bags at hotel as room not yet ready. When we came back informed room will be ready in 15 and reception will get us. Past 15 and no advice or appeared we were forgotten to be informed. In room, aircon remote wont turn on. No signage whats reception # and reception not answering so had to go down to have remote fixed. Apparently remote is very old so have to press very hard to get it to turn on. Receptionist might be new (?), she doesn’t know what her reception # for the room. Find it hard to sleep on first night even though bed is comfy.I could hear noise from outside, men talking. The morning after arriving back at hotel after having lunch, both my key cards already cancelled out. So I had to go down again at reception to have it activated. They shld have known Im staying more than a day in their system. A lot of inconvenience. On plus side, the area is convenient for transport, cafes and restaurants. All within walkable distance.
Stayed 2 nights in Mar 2025

8/10 Good

Luke

Stayed 1 night in Feb 2025

6/10 Okay

Heidi

Business traveller
Liked: Cleanliness, staff & service
Average hotel, good for a short stay with convenient location near Southern Cross Station
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Boutique Hotel, close to everything, staff were friendly. See you next time I'm in Melbourne.
Stayed 1 night in Feb 2025

10/10 Excellent

Vito

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Elna

Stayed 1 night in Jan 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff - very well located
Stayed 2 nights in Jan 2025

4/10 Poor

Andrea

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Location was fantastic but the night time felt alittle rough for a family with kids. The room had so much character with two levels and charming little balconies. It really is a cool hotel but definately could use some upgrades. Staff were wonderful.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for daughter’s birthday week. We quite enjoyed it! Good spot to get to places, clean room. Only down call was no kitchen sink plug and also not enough toilet rolls in the bedroom.
Stayed 4 nights in Jan 2025

8/10 Good

Matt

Stayed 2 nights in Nov 2024

8/10 Good

Gary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good convenient stay for business in the Southern Cross Station end of town. No fuss hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

Carlos Brian

Stayed 4 nights in Oct 2024