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Alto Hotel on Bourke

4.0 star property

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Exterior
Reception
One Bedroom Apartment - Spa | Living area
Deluxe Two Bedroom Apartment
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services
  • Laundry room

Explore the area

View in a map
636 Bourke Street, Melbourne, VIC, 3000
  • Place, SEA LIFE Melbourne
    ‪7 min walk‬
  • Place, Marvel Stadium
    ‪9 min walk‬
  • Place, Bourke Street Mall
    ‪12 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪20 min drive‬

Room options

Queen Studio

  • Sleeps 2
  • Free Wi-Fi

Studio King or Twin Apartment

  • Sleeps 2
  • Free Wi-Fi

View all photos for Petite Queen Room

Petite Queen Room

Petite Queen Room

8.8 out of 10
Excellent
(21 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for King or Twin Studio

King or Twin Studio

King or Twin Studio

7.6 out of 10
Good
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for King Studio Plus

King Studio Plus

King Studio Plus

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Queen Studio

Queen Studio

Queen Studio

8.4 out of 10
Very good
(15 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for One Bedroom Apartment

One Bedroom Apartment

One Bedroom Apartment

8.0 out of 10
Very good
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for One Bedroom Apartment - Spa

One Bedroom Apartment - Spa | Living area

One Bedroom Apartment - Spa

8.6 out of 10
Excellent
(4 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Two Bedroom Apartment

Standard Two Bedroom Apartment | Living room

Standard Two Bedroom Apartment

7.8 out of 10
Good
(6 reviews)
  • 45 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed, 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Two Bedroom Apartment

Superior Two Bedroom Apartment | Living area

Superior Two Bedroom Apartment

9.0 out of 10
Wonderful
(2 reviews)
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed, 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Two Bedroom Apartment

Deluxe Two Bedroom Apartment | Balcony

Deluxe Two Bedroom Apartment

8.0 out of 10
Very good
(6 reviews)
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed, 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Studio King Plus Apartment

Pillow-top beds, in-room safe, desk, laptop workspace

Studio King Plus Apartment

  • Sleeps 3
  • Free Wi-Fi

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About this property

Alto Hotel on Bourke

This smoke-free hotel features self parking, coffee/tea in a common area, and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a computer station are onsite. Housekeeping is available on request.
Alto Hotel on Bourke offers 50 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 40-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Alto Hotel on Bourke. During your stay, you're just a quick walk from Collins Street. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of SEA LIFE Melbourne and Marvel Stadium
As a guest of Alto Hotel on Bourke, you'll find a library, multilingual staff, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. The business-friendly Alto Hotel on Bourke also features coffee/tea in a common area, concierge services, and a fireplace in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Melbourne hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:30 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (AUD 35 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; AUD 20 to 20 for adults and AUD 20 to 20 for children
  • Coffee and tea in common areas

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request) (for a fee)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Beaux Arts architecture
  • Built in 2006
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 7:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Cribs (infant beds) are available for AUD 85.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 20 to 20 for adults, and AUD 20 to 20 for children
  • Self parking fee: AUD 35 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: AUD 50 per day
  • Crib (infant bed) fee: AUD 85.0 per day
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7:30 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Alto Bourke
Alto Bourke Melbourne
Alto Hotel
Alto Hotel Bourke
Alto Hotel Bourke Melbourne
Alto Hotel Melbourne
Alto Bourke
Alto Hotel on Bourke Hotel
Alto Hotel on Bourke Melbourne
Alto Hotel on Bourke Hotel Melbourne

Alto Hotel on Bourke Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 534 out of 1003 reviews
Rating 8 - Good. 355 out of 1003 reviews
Rating 6 - Okay. 71 out of 1003 reviews
Rating 4 - Poor. 24 out of 1003 reviews
Rating 2 - Terrible. 19 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this little hotel - excellent location close to all transport - airport bus, free trams, buses and easy walking to sights. Fabulous staff, especially Jess and really appreciated the latte machine downstairs.
Stayed 4 nights in Feb 2026

8/10 Good

Catherine

Travelled with group
Liked: Staff & service, amenities
Great location
Stayed 1 night in Feb 2026

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Staff were courteous and helpful. Great location, close to trams, trains, the Outlet Centre and Coles.
Stayed 1 night in Feb 2026

8/10 Good

Leanne

Travelled with group
Liked: Cleanliness, property conditions & facilities
Clean rooms and great location
Stayed 3 nights in Feb 2026

8/10 Good

Margaret

Stayed 3 nights in Jan 2026

8/10 Good

Mark Geoffrey

Travelled with family
Liked: Cleanliness, amenities
Staff were courteous and friendly. Close to tram stop and restaurants, also near to Coles. Decent sized fridge/freezer. Free filtered water was good to grab each morning before heading out.
Stayed 10 nights in Jan 2026

10/10 Excellent

Harley

Stayed 2 nights in Jan 2026

6/10 Okay

Tina

Travelled with family
Liked: Amenities
Was a good location, beds were comfortable and linen was fine. Was great having a kitchen and good air conditioning. But The room was very tired. Shower door was falling off and carpet seemed dirty. Big stain on rug and carpet.
Stayed 5 nights in Jan 2026

10/10 Excellent

Roland

Stayed 4 nights in Jan 2026

4/10 Poor

Jack

Disliked: Cleanliness, amenities
Room was not clean. Parking restrictions were not clear and we ask for late return, the desk agent said that it was ok, upon return they complained. They are a part time hotel staff,thats inconvenient.
Stayed 7 nights in Jan 2026

2/10 Terrible

Philip

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Hotel was 4 star rated. However the property is quite old. Good location, can walk everywhere and close to station. Unfortunatey we left our bags in "secure storage". When we came back in the afternoon one of our bags had been opened and valuuable item stolen. Manager said he spoke to staff and they knew nothing about it. I would not recommend staying here. Thus soured our experience with this hotel. We have never had thus happen before over many hotel stays in Aus or overseas.
Stayed 3 nights in Jan 2026

10/10 Excellent

Ravindra

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel
Stayed 4 nights in Jan 2026

6/10 Okay

Jennifer

Travelled with family and small children
Liked: Cleanliness
Didn’t realise you needed to put up a sign on the door saying you wanted your room serviced. I’m familiar with putting up a Do Not Disturb sign but didn’t expect a Service Please sign to be needed. There were 3 air conditioning units and they were temperamental. Sometimes they did and didn’t work. Good kitchen facilities but unfortunately the pan was scratched up beyond safe to use. Location was excellent. Very close to trams and although onsite parking was small, I liked that it was locked and onsite.
Stayed 4 nights in Dec 2025

10/10 Excellent

Vitaliy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good clean rooms, helpful staff.
Stayed 3 nights in Jan 2026

4/10 Poor

shabnam, Vancouver

Disliked: Cleanliness, amenities, property conditions & facilities
The photos were not what we've experienced in person. Only the location was good
Stayed 4 nights in Dec 2025

8/10 Good

Neil

Travelled with partner
Liked: Cleanliness
Clean room, pleasant staff and convenient location.
Stayed 2 nights in Dec 2025

6/10 Okay

Clive

Travelled with family
Disliked: Staff & service
The rooms are just ok, cheaply renovated. The older gentleman that checked me in on Christmas day lacked any customer service etiquette. No cooked breakfast available, instead they direct you to a burger restaurant! No other on site services available, dont be fooled by "gym close by" etc. Dont expect anything more than a basic room and dont pay anything more than $200/night. You can do a lot better in Melbourne CBD.
Stayed 3 nights in Dec 2025

6/10 Okay

Soh

Travelled with family
Disliked: Cleanliness
The rooms are not ready for us even though check in was 2pm and we went back at nearly 3pm. The staff was still adding the finishing touches to the 2 of the 3 rooms we booked. We requested for baby cot in 1 of the rooms and the staff took a long time to figure how to set up. The cot lacked mattress in the end. The 3 rooms all looked dated. They were also not cleaned well. One of us sneezed continuously upon entering one of the rooms. There were biscuit crumbs on some dining chairs. At least 1 sofa chairs was already damaged when we checked in and not removed. The location was convenient.
Stayed 2 nights in Dec 2025

6/10 Okay

Alan

Stayed 3 nights in Dec 2025

10/10 Excellent

Diane

Liked: Amenities, property conditions & facilities
Was great would stay again
Stayed 4 nights in Dec 2025

6/10 Okay

Nicole

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Location great. Staff were nice. Room was average - carpet stained, tea towel was used, shower screen had huge crack in it, surfaces looked like hadn't been wiped down. Missing whole shutter on window. Unlikely to stay here again considering amount paid for the night.
Stayed 1 night in Dec 2025

10/10 Excellent

Emma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a good location with easy access to the Skybus, the tram and Marvel Stadium. Despite being so central, it's quiet and peaceful. Super comfy bed. We stay here just about every time we come to Melbourne for an event.
Stayed 2 nights in Dec 2025

10/10 Excellent

Alana

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Staff were brilliant! Loved our stay at Alto!!
Stayed 3 nights in Nov 2025

10/10 Excellent

Imelda

Liked: Cleanliness, property conditions & facilities
Excellent location , very clean ideal for a short visit to Melbourne
Stayed 3 nights in Nov 2025

10/10 Excellent

Raul

Stayed 1 night in Nov 2025