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Aparthotel

Quest Frankston on the Bay

4.0 star property

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Photo gallery for Quest Frankston on the Bay

Premium bedding, in-room safe, desk, laptop workspace
Beach nearby, white sand
Executive Studio with Ocean View | Balcony
Lobby sitting area
42-inch LCD TV with satellite channels, TV, iPod dock

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Gym

Explore the area

View in a map
435 Nepean Highway, Frankston, VIC, 3199
  • Place, Frankston Beach
    ‪3 min walk‬
  • Place, Frankston Arts Centre
    ‪5 min walk‬
  • Place, Frankston Visitor Information Centre
    ‪9 min walk‬

Room options

View all photos for Studio

Premium bedding, in-room safe, desk, laptop workspace

Studio

8.8 out of 10
Excellent
(3 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Executive Studio

42-inch LCD TV with satellite channels, TV, iPod dock

Executive Studio

  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for One Bedroom Apartment

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Apartment

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Apartment

Premium bedding, in-room safe, desk, laptop workspace

Two Bedroom Apartment

  • 50 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds OR 1 King Bed and 1 Queen Bed

View all photos for Executive Studio with Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Executive Studio with Ocean View

  • Bay view
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 King Bed

View all photos for Two Bedroom Executive Apartment

Premium bedding, in-room safe, desk, laptop workspace

Two Bedroom Executive Apartment

  • 84 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds OR 4 Single Beds

Similar properties

Outdoor pool
Quest Frankston
  • Pool
  • Kitchen
  • Parking included
  • Free Wi-Fi
4.1 out of 5, Very good, 423 reviews
The price is €96
includes taxes & fees
15 Feb - 16 Feb
Quest Frankston

About this property

Quest Frankston on the Bay

Aparthotel with 2 restaurants, 6-minute walk to Frankston Arts Centre
Along with 2 restaurants, this smoke-free aparthotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, a business center, and conference space. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, an LCD TV comes with satellite channels, and guests can also appreciate conveniences like an electric kettle and free tea bags/instant coffee. Limited housekeeping is available.
Quest Frankston on the Bay offers 75 air-conditioned accommodations with safes and designer toiletries. Beds feature premium bedding. 42-inch LCD televisions come with satellite channels. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on weekdays only.

Recreational amenities at the aparthotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Quest Frankston on the Bay. During your stay, you're just a quick walk from Frankston Beach. Free WiFi in public areas, 2 restaurants, and a gym are available. This upscale aparthotel has 75 apartments on 4 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, an LCD TV, and a full-sized refrigerator
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Self parking available for a fee
  • Services include free grocery shopping service, dry cleaning/laundry, and luggage storage
  • Onsite recreation includes a gym
  • Within a 10-minute walk of Frankston Arts Centre and Frankston Visitor Information Centre
  • Airport shuttle service available for a fee
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 3 meeting rooms.

WiFi is free in public spaces. Event space at this aparthotel measures 1076 square feet (100 square meters) and includes a conference center. A fitness center, a terrace, and barbecue grills are also featured at the business-friendly Quest Frankston on the Bay. An airport shuttle at scheduled times is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Melbourne aparthotel is smoke free.

Quest Frankston on the Bay has 2 restaurants on site.

Property amenities

Beach

  • White sand beach nearby

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 4:30 AM to 7:30 PM at scheduled times
  • Onsite parking available only on request
  • Secured, covered parking on site (AUD 35 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Cot: AUD 10 per night

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Tea bags/instant coffee
  • Toaster

Dining

  • 2 restaurants
  • A bar/lounge

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: AUD 50 per night

Bathroom

  • 1 bathroom
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable/satellite channels
  • IPod dock

Outdoor areas

  • Barbecue grill
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 3 meeting rooms
  • Business centre
  • Conference centre (1,076 square foot of space)
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift (104 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Free grocery shopping service
  • Housekeeping on weekdays only
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Proposal/romance packages
  • Safe

Location highlights

  • In a business district
  • In the city centre
  • Near a metro station
  • Near the boardwalk/promenade

Things to do

  • Gym
  • Private wine tours
  • Wine tours
  • Fishing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 4 floors
  • 75 units
  • Banquet hall
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 42 per person (one-way)
  • Covered self parking fee: AUD 35 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
WiFi is limited to 200 MB per guestroom, per day. A surcharge applies for additional usage.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quest Frankston on the Bay Frankston
Quest Aparthotel Frankston Bay
Quest Frankston Bay
Quest Frankston Bay Aparthotel
Quest Frankston on the Bay Aparthotel
Quest Frankston on the Bay Aparthotel Frankston

Quest Frankston on the Bay Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 418 out of 886 reviews
Rating 8 - Good. 300 out of 886 reviews
Rating 6 - Okay. 93 out of 886 reviews
Rating 4 - Poor. 51 out of 886 reviews
Rating 2 - Terrible. 24 out of 886 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Greg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, helpful staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Airona

Stayed 2 nights in Oct 2025

10/10 Excellent

Lyndon

Liked: Cleanliness, room comfort
Beautifully appointed apartment, spacious, had everything we needed. Loved the balcony to sit and watch the sun go down.
Stayed 1 night in Oct 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
If a shorter person had trouble reaching cups, kettle. You need a remote for blinds had trouble putting them up & down
Stayed 2 nights in Oct 2025

8/10 Good

Danielle

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I have been trying to get someone to answer my emails because I still haven't received my security deposit back and it's been 5 days .
Stayed 2 nights in Oct 2025

10/10 Excellent

Rodney

Travelled with group
Liked: Cleanliness, room comfort
Very good stay, a pleasant welcome and the room was very good
Stayed 3 nights in Oct 2025

10/10 Excellent

Dwayne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We travel 4 hours from Regional NSW every 6-8 weeks to visit family. Quest on the bay is close for our needs, easy access, secure parking and the helpful friendly staff make it so easy.
Stayed 2 nights in Oct 2025

8/10 Good

VIVIAN

Liked: Cleanliness, room comfort
Decent stay but couldn’t sleep due to the seagulls as it sounded like they were fighting but otherwise, convenient location. Staffs good. The room was good but the bathroom was abit tinier than i thought.
Stayed 1 night in Sep 2025

6/10 Okay

Violet

Travelled with partner
Liked: Amenities, property conditions & facilities
• Location is good - a lot of restaurants and some live entertainment within walking distance. • Hidden costs - in addition to the booking cost had to pay for parking + a bond which you don't get back straight away. Space we could park in was too small for our 4WD. Husband had to crawl over passenger seat to get out! • It was noisy - many sounds from the street, people walking outside our door and the seagulls!? I thought they slept at night! I found staying at the Quest Frankston on the Bay was an average experience, particularly for the price. If given the choice, we won't be staying there again.
Stayed 1 night in Oct 2025

10/10 Excellent

Sheree

Liked: Cleanliness, amenities, property conditions & facilities
Water wasn’t always hot for shower
Stayed 4 nights in Sep 2025

8/10 Good

Joanne

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly. Staff, perfect location for what we needed
Stayed 3 nights in Sep 2025

10/10 Excellent

joanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We like the property close to everything we needed
Stayed 2 nights in Sep 2025

10/10 Excellent

Kylie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Another wonderful stay in a beautiful room, it was a weekend away for my daughter’s birthday, it was her first ever stay in a hotel and she had a great time. We also were left a little chocolate bar as a surprise. It’s the little things like that that will always bring me back. 10 out of 10
Stayed 1 night in Sep 2025

8/10 Good

Lawrence

Business traveller
Liked: Cleanliness, room comfort

Room needs a refresh.

Hotel is getting a bit old. The power in the room keeps tripping in the night. Other than the power issue. The stay was alright.
Stayed 3 nights in Sep 2025

8/10 Good

Dwayne

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Catherine

Stayed 2 nights in Jul 2025

8/10 Good

joanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location to the shops and restaurants. The beds need updating and need to be bigger.
Stayed 1 night in Aug 2025

10/10 Excellent

Blake

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Katrina

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in and good location. Parking on site. Spacious, clean room with a very comfortable bed and pillows. A little noisy as the room backed onto the lifts. Poor lighting in the bathroom and the heating and light switches very confusing.
Stayed 1 night in Jul 2025

10/10 Excellent

karyn

Liked: Cleanliness, property conditions & facilities
Great accomodation very clean and new facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jackie

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Great location.
Stayed 4 nights in Jun 2025

10/10 Excellent

Anne

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Lawrence

Business traveller
Liked: Cleanliness, room comfort
Location is good. Check in us fast and staff are friendly. Room is clean
Stayed 5 nights in May 2025

8/10 Good

Casey

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Benedict

Liked: Cleanliness, amenities, property conditions & facilities
Great property highly recommended
Stayed 7 nights in May 2025