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Aparthotel

Quest Frankston on the Bay

4.0 star property

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Photo gallery for Quest Frankston on the Bay

Beach nearby, white sand
One Bedroom Apartment
Studio Executive Apt. - Upgrade Deal! | Balcony
Lobby sitting area
42-inch LCD TV with satellite channels, TV, iPod dock

Popular amenities

  • Parking available
  • Bar
  • Barbecue grill
  • Kitchen
  • Gym
  • Outdoor space

Explore the area

Map
435 Nepean Highway, Frankston, VIC, 3199
  • Frankston Beach
    ‪3 min walk‬
  • Frankston Arts Centre
    ‪5 min walk‬
  • Mornington Racecourse
    ‪17 min drive‬

Room options

View all photos for Studio Executive Apt. - Upgrade Deal!

1 bedroom, premium bedding, in-room safe, desk

Studio Executive Apt. - Upgrade Deal!

  • 40 sq m
  • Studio
  • Bay view
  • Sleeps 3
  • 1 Queen Bed OR 1 King Bed

View all photos for Two Bedroom Executive Apartment

1 bedroom, premium bedding, in-room safe, desk

Two Bedroom Executive Apartment

  • 84 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds OR 4 Twin Beds

View all photos for Executive Studio

42-inch LCD TV with satellite channels, TV, iPod dock

Executive Studio

  • 40 sq m
  • Studio
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Studio

1 bedroom, premium bedding, in-room safe, desk

Studio

9.0 out of 10
Wonderful
(2 reviews)
  • 38 sq m
  • Studio
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Two Bedroom Apartment

1 bedroom, premium bedding, in-room safe, desk

Two Bedroom Apartment

  • 50 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

View all photos for One Bedroom Apartment

1 bedroom, premium bedding, in-room safe, desk

One Bedroom Apartment

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Balcony

Quest Frankston

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very good, (384)
The price is €100
for 1 room
includes taxes & fees
16 Aug - 17 Aug
Quest Frankston

About this property

Quest Frankston on the Bay

Aparthotel with 2 restaurants, a quick walk to Frankston Arts Centre
Along with 2 restaurants, this smoke-free aparthotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, a business center, and conference space. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, an LCD TV comes with satellite channels, and guests can also appreciate conveniences like an electric kettle and free tea bags/instant coffee. Limited housekeeping is available.
Quest Frankston on the Bay offers 75 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. 42-inch LCD televisions come with satellite channels. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on weekdays only.

Recreational amenities at the aparthotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Quest Frankston on the Bay. During your stay, you're just a quick walk from Frankston Beach. Free WiFi in public areas, 2 restaurants, and a gym are available. This upscale aparthotel has 75 apartments on 4 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, an iPod dock, and an LCD TV
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Self parking available for a fee
  • Services include free grocery shopping service, dry cleaning/laundry, and luggage storage
  • Onsite recreation includes a gym
  • Within a 10-minute walk of Frankston Arts Centre and Frankston Visitor Information Centre
  • Airport shuttle service available for a fee
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 3 meeting rooms.

WiFi is free in public spaces. Event space at this aparthotel measures 1076 square feet (100 square meters) and includes a conference center. A fitness center, a terrace, and barbecue grills are also featured at the business-friendly Quest Frankston on the Bay. An airport shuttle at scheduled times is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Melbourne aparthotel is smoke free.

Quest Frankston on the Bay has 2 restaurants on site.

Languages

English

Property amenities

Beach

  • White sand beach nearby

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 4:30 AM to 7:30 PM at scheduled times
  • Onsite parking available only on request
  • Secured, covered parking on site (AUD 35 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Family friendly

  • Cot: AUD 10 per night

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Tea bags/instant coffee
  • Toaster

Dining

  • 2 restaurants
  • A bar/lounge

Bedrooms

  • Bedroom
  • Premium bedding
  • Rollaway/extra bed: AUD 50 per night

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable/satellite channels
  • IPod dock

Outdoor areas

  • Barbecue grill
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 3 meeting rooms
  • Business centre
  • Conference centre (1,076 square foot of space)
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift (104 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Free grocery shopping service
  • Housekeeping (weekdays only)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Proposal/romance packages
  • Safe

Location highlights

  • In a business district
  • In the city centre
  • Near a metro station
  • Near the boardwalk/promenade

Things to do

  • Gym
  • Private wine tours
  • Wine tours
  • Fishing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 4 floors
  • 75 units
  • Banquet hall
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 42 per person (one-way)
  • Covered self parking fee: AUD 35 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
WiFi is limited to 200 MB per guestroom, per day. A surcharge applies for additional usage.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quest Frankston on the Bay Frankston
Quest Aparthotel Frankston Bay
Quest Frankston Bay
Quest Frankston Bay Aparthotel
Quest Frankston on the Bay Aparthotel
Quest Frankston on the Bay Aparthotel Frankston

Quest Frankston on the Bay Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 402 out of 851 reviews
Rating 8 - Good. 291 out of 851 reviews
Rating 6 - Okay. 87 out of 851 reviews
Rating 4 - Poor. 48 out of 851 reviews
Rating 2 - Terrible. 23 out of 851 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jackie

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location , warm friendly staff. Easy to get around. Great room, great comfy bed.Great kitchen facilities. Loved the couch in the sun. Would highly recommend
Stayed 4 nights in Mar 2025

8/10 Good

Eng Chuan

Stayed 4 nights in Apr 2025

10/10 Excellent

Lou

Liked: Cleanliness, property conditions & facilities
Excellent experience
Stayed 1 night in Apr 2025

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff
Stayed 1 night in Apr 2025

10/10 Excellent

Coralie

Liked: Cleanliness, amenities, property conditions & facilities
Loved the stay.
Stayed 3 nights in Apr 2025

8/10 Good

Anne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff are very helpful and lovely.
Stayed 3 nights in Apr 2025

8/10 Good

Scott

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Nigel

Liked: Cleanliness, property conditions & facilities
Nice place
Stayed 1 night in Apr 2025

10/10 Excellent

CAROL

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lara at reception was very friendly and welcoming. Room was clean and relaxing Easy access to dining areas
Stayed 1 night in Apr 2025

10/10 Excellent

trevor

Liked: Cleanliness, property conditions & facilities
Right in the middle of the city
Stayed 4 nights in Apr 2025

4/10 Poor

Gregory

Liked: Cleanliness
The broken saggy bed and the attitude of the staff.
Stayed 7 nights in Mar 2025

10/10 Excellent

Suzie

Travelled with family
Liked: Cleanliness, room comfort

Fantastic

Everybody was really friendly, first time in Melbourne and I’ll be back again thanks
Stayed 3 nights in Mar 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It was clean and quiet
Stayed 1 night in Mar 2025

10/10 Excellent

Nitin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was in a great location. Close to the beach and great transport links nearby. Communication was excellent beforehand and staff were very supportive.
Stayed 11 nights in Feb 2025

10/10 Excellent

Stuart and Kerry

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Evangeline

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Entrance secured after 5pm. Requiring key card for admittance.
Stayed 8 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Dyan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and staff are always in hand to assist in whatever they can.
Stayed 3 nights in Feb 2025

10/10 Excellent

ALICIA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good will stay again
Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here on our wedding weekend. We were pleasantly surprised by some complementary wine, chocolates and a room upgrade. Thank you to all the staff, it was much appreciated. We also had a minor medical incident during the night to which the staff were also very helpfull. Thanks again to all. Great room, great view, great service.
Stayed 2 nights in Feb 2025

4/10 Poor

Karl

Business traveller
Liked: Cleanliness, room comfort

Disappointing

We booked and paid for a bay view room with a king bed, we did not get this. We were informed that king beds are by request and subject to availability. Nowhere on the Quest website does it state this. We were downgraded to a different room that did have a king bed, but no view and promised and $50/night refund, which did not eventuate.
Stayed 2 nights in Feb 2025

8/10 Good

David

Travelled with group
Liked: Cleanliness, room comfort
Nice sized room close to the beach. Mini kitchens in quest hotels are great. Parking is very expensive
Stayed 2 nights in Feb 2025

6/10 Okay

Tajamul

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

SHARON

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place for a weekend getaway Lovely restaurants, nice beach Walk to everything
Stayed 1 night in Feb 2025