Aparthotel

Quest Frankston on the Bay

4.0 star property

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Photo gallery for Quest Frankston on the Bay

Premium bedding, in-room safe, desk, laptop workspace
42-inch LCD TV with satellite channels, TV, iPod dock
Lobby sitting area
Beach nearby, white sand
Executive Studio with Ocean View | Balcony

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Gym

Explore the area

View in a map
435 Nepean Highway, Frankston, VIC, 3199
  • Place, Frankston Beach
    ‪3 min walk‬
  • Place, Frankston Arts Centre
    ‪5 min walk‬
  • Place, Frankston Visitor Information Centre
    ‪9 min walk‬

Room options

Studio

8.8 out of 10
Excellent
(3 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

Executive Studio

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

One Bedroom Apartment

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Two Bedroom Apartment

  • 50 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds OR 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

Executive Studio with Ocean View

  • Bay view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 1 King Bed
  • Free Wi-Fi

Two Bedroom Executive Apartment

  • 84 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds OR 4 Single Beds
  • Free Wi-Fi

Executive Studio

  • Sleeps 3
  • Free Wi-Fi

One-Bedroom Apartment

  • Sleeps 3
  • Free Wi-Fi

Studio

  • Sleeps 2
  • Free Wi-Fi

Similar properties

About this property

Quest Frankston on the Bay

Along with 2 restaurants, this smoke-free aparthotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, a business center, and conference space. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, an LCD TV comes with satellite channels, and guests can also appreciate conveniences like an electric kettle and free tea bags/instant coffee. Limited housekeeping is available.
Quest Frankston on the Bay offers 75 air-conditioned accommodations with safes and designer toiletries. Beds feature premium bedding. 42-inch LCD televisions come with satellite channels. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on weekdays only.

Recreational amenities at the aparthotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Quest Frankston on the Bay. During your stay, you're just a quick walk from Frankston Beach. Free WiFi in public areas, 2 restaurants, and a gym are available. This upscale aparthotel has 75 apartments on 4 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, an LCD TV, and a full-sized refrigerator
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Self parking available for a fee
  • Services include free grocery shopping service, dry cleaning/laundry, and luggage storage
  • Onsite recreation includes a gym
  • Within a 10-minute walk of Frankston Arts Centre and Frankston Visitor Information Centre
  • Airport shuttle service available for a fee
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 3 meeting rooms.

WiFi is free in public spaces. Event space at this aparthotel measures 1076 square feet (100 square meters) and includes a conference center. A fitness center, a terrace, and barbecue grills are also featured at the business-friendly Quest Frankston on the Bay. An airport shuttle at scheduled times is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Melbourne aparthotel is smoke free.

Quest Frankston on the Bay has 2 restaurants on site.

Property amenities

Beach

  • White sand beach nearby

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 4:30 AM to 7:30 PM at scheduled times
  • Onsite parking available only on request
  • Secured, covered parking on site (AUD 35 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Cot: AUD 10 per night

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Tea bags/instant coffee
  • Toaster

Dining

  • 2 restaurants
  • A bar/lounge

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: AUD 50 per night

Bathroom

  • 1 bathroom
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable/satellite channels
  • IPod dock

Outdoor areas

  • Barbecue grill
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 3 meeting rooms
  • Business centre
  • Conference centre (1,076 square foot of space)
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift (104 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Free grocery shopping service
  • Housekeeping on weekdays only
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Proposal/romance packages
  • Safe

Location highlights

  • In a business district
  • In the city centre
  • Near a metro station
  • Near the boardwalk/promenade

Things to do

  • Gym
  • Private wine tours
  • Wine tours
  • Fishing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 4 floors
  • 75 units
  • Banquet hall
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 42 per person (one-way)
  • Covered self parking fee: AUD 35 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
WiFi is limited to 200 MB per guestroom, per day. A surcharge applies for additional usage.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quest Frankston on the Bay Frankston
Quest Aparthotel Frankston Bay
Quest Frankston Bay
Quest Frankston Bay Aparthotel
Quest Frankston on the Bay Aparthotel
Quest Frankston on the Bay Aparthotel Frankston

Quest Frankston on the Bay Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 424 out of 905 reviews
Rating 8 - Good. 303 out of 905 reviews
Rating 6 - Okay. 99 out of 905 reviews
Rating 4 - Poor. 53 out of 905 reviews
Rating 2 - Terrible. 26 out of 905 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious and comfortable clean rooms and walk to everything we needed
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jenny

Liked: Cleanliness, check-in, communication
Lounge and bed need updating very worn Good location, walk to everything needed
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Santiago

Liked: Cleanliness, check-in, communication, listing accuracy
The view of the beach was obstructed, but that didn't stop us from having a good time.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Rodney

Liked: Cleanliness, room comfort, communication
Very good stay, a pleasant welcome and the room was very good
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Greg

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room, helpful staff.
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

Andrew

Liked: Cleanliness
Disliked: Amenities, communication
Very run down place.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

karyn

Liked: Cleanliness, property conditions & facilities, communication
Great accomodation very clean and new facilities
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Lyndon

Liked: Cleanliness, room comfort, communication
Beautifully appointed apartment, spacious, had everything we needed. Loved the balcony to sit and watch the sun go down.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

David

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Clean the rooms and replace the towels and linen and wipe the surfaces
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

joanne

Liked: Cleanliness, amenities, property conditions & facilities, communication
We like the property close to everything we needed
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

SHARON

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place for a weekend getaway Lovely restaurants, nice beach Walk to everything
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Coralie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the stay.
Stayed 3 nights in Apr 2025
Verified

6/10 Okay

Arlene

Liked: Check-in, communication
Clean room except for having a dirty cutlery insde the drawer, no beach view seen, staff are friendly, though we requested for a cutlery but was not given.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Benedict

Liked: Cleanliness, amenities, property conditions & facilities
Great property highly recommended
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Jackie

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Great location.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious well appointed room. Friendly helpful stagg
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great lication close to public transport, shopping and dining options. The apartments are spacious and clean but TV reception was appalling.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Leanne

Liked: Cleanliness, amenities, communication
I arrived after hours and the night manager was excellent, checking me in quickly. The room was immaculate and had everything I needed. The location was great but be sure to ask for a room with a view if that matters to you because mine was of a building haha. Overall I would definitely stay here again.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Joanne

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly. Staff, perfect location for what we needed
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Nav

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice accommodation quiet and clean.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Sri

Enjoyed short stay, friendly staff , convenient
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities, communication
Aircon was really good and worked well and kept the room at a constant temperature all day and night. The hotel overall was really good and locatedin afantastic position, close to major shopping centre and also the beach. Staff were very polite and nothing was too much trouble. Overall agreat stay and i would easily stay there again
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Ken

Liked: Cleanliness, property conditions & facilities, communication
Nice central place to stay...
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Salvatore

Liked: Cleanliness, property conditions & facilities, communication
Very clean, spacious friendly and close to the beach
Stayed 1 night in Jan 2025
Verified

8/10 Good

David

Liked: Cleanliness, amenities, communication
Close to main bars, shops, cinema etcs No sea viewa, close.to water. Very clean.
Stayed 1 night in Nov 2025