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Aparthotel

Quest Southbank

4.5 star property
VIP Access

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Photo gallery for Quest Southbank

Deluxe Three Bedroom Two Bathroom Apartment | Terrace/patio
Deluxe Three Bedroom Two Bathroom Apartment | Living area
Front of property
Gym
Two Bedroom Apartment | Private kitchen

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
12-16 Kavanagh Street, Southbank, VIC, 3006
  • Place, National Gallery of Victoria
    ‪3 min walk‬
  • Place, Melbourne Arts Centre
    ‪5 min walk‬
  • Place, Crown Casino
    ‪14 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for One Bedroom Apartment

One Bedroom Apartment | Living area

One Bedroom Apartment

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment | Living area

Executive One Bedroom Apartment

  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Two Bedroom Apartment

Two Bedroom Apartment

Two Bedroom Apartment

8.0 out of 10
Very good
(2 reviews)
  • 78 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds OR 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Two Bedroom Two Bathroom Apartment

Executive Two Bedroom Two Bathroom Apartment

Executive Two Bedroom Two Bathroom Apartment

  • 95 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds OR 4 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Three Bedroom Two Bathroom Apartment

Deluxe Three Bedroom Two Bathroom Apartment | Living area

Deluxe Three Bedroom Two Bathroom Apartment

  • 125 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 Queen Bed and 2 King Beds OR 1 Queen Bed, 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Two Bedroom Two Bathroom Apartment

Deluxe Two Bedroom Two Bathroom Apartment | Living area

Deluxe Two Bedroom Two Bathroom Apartment

  • 110 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

Similar properties

City view
Holiday Inn Express Melbourne Southbank by IHG
Southbank
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 1,010 reviews
The price is €95
includes taxes & fees
9 Aug - 10 Aug
Holiday Inn Express Melbourne Southbank by IHG

About this property

Quest Southbank

Along with a restaurant, this smoke-free aparthotel has a fitness center and a snack bar/deli. WiFi in public areas is free. Additionally, a sauna, a 24-hour business center, and a coffee shop/cafe are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests can appreciate conveniences like a washer/dryer and a dining area, and other amenities include free WiFi and an LED TV.
Quest Southbank offers 94 air-conditioned accommodations with washers/dryers and espresso makers. LED televisions are featured in guestrooms. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and rice cookers. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a sauna and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Quest Southbank. During your stay, you're just a quick walk from Southgate. Features include free WiFi in public areas, plus a restaurant and a gym. This luxury aparthotel has 94 apartments on 22 floors. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer, and a living room
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Services include free grocery shopping service, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Just a 5-minute walk from Southgate and 5 minutes by foot from Melbourne Arts Centre
  • Airport pick-up shuttle service available for a fee
Quest Southbank offers its guests a sauna and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Business amenities include a 24-hour business center and limo/town car service.

A computer station is on site and WiFi is free in public spaces. The business-friendly Quest Southbank also features tour/ticket assistance, concierge services, and laundry facilities. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. For a fee, parking is available.

This 4.5-star Melbourne aparthotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 1:00 PM.
Saporito Cafe Bar & Grill - This café serves breakfast, brunch, lunch, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Property amenities

Pool/Spa

  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle (surcharge)
  • Limo/town car service
  • Car recommended
  • Secured, uncovered parking on site (AUD 35 per night)
  • Limited on-site self parking

Family friendly

  • Baby bath
  • Children stay free (see details)
  • Highchair

Restaurants on site

  • Saporito Cafe Bar & Grill

Kitchen

  • Blender
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Rice cooker
  • Toaster
  • Water dispenser

Dining

  • Daily cooked-to-order breakfast available 6:00 AM to 1:00 PM for a fee: AUD 27 to 27 for adults and AUD 27 to 27 for children
  • A coffee shop/cafe
  • A restaurant
  • Dining table
  • Room service (limited hours)
  • Snack bar/deli

Bedrooms

  • Alarm clock
  • Bedsheets provided
  • Rollaway/extra bed: AUD 50 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area

Entertainment

  • 55-inch LED TV

Laundry

  • Laundry detergent
  • Laundry facilities
  • Laundry service
  • Washer/dryer

Work spaces

  • 24-hour business centre
  • Computer station
  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Electrical adapters
  • Free bottled water
  • Free grocery shopping service
  • Free local calls
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Meal delivery service
  • Phone
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In an entertainment district
  • In the city centre
  • Near a health/beauty spa
  • Near a metro station
  • Near a train station
  • Near an outlet shopping centre

Things to do

  • Bicycle parking
  • Bicycle storage
  • Gym
  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards

General

  • 1 building
  • 22 floors
  • 94 units
  • Bicycle parking
  • Bicycle storage
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Recycling
  • Some LED lighting used
  • Soundproofing
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 50
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 27 to 27 for adults, and AUD 27 to 27 for children
  • Airport shuttle fee: AUD 115 per vehicle (maximum occupancy 4)
  • Uncovered self parking fee: AUD 35 per night (in/out privileges)
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 50.0 per day
  • High chair fee: AUD 10 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Quest Southbank offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quest Apartment Southbank
Quest Southbank
Southbank Quest
Quest Southbank Apartment
Quest Southbank Southbank
Quest Southbank Aparthotel
Quest Southbank Aparthotel Southbank

Quest Southbank Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 569 out of 1092 reviews
Rating 8 - Good. 404 out of 1092 reviews
Rating 6 - Okay. 85 out of 1092 reviews
Rating 4 - Poor. 21 out of 1092 reviews
Rating 2 - Terrible. 13 out of 1092 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Collette

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice stay.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, check-in, communication, listing accuracy
I've stayed before and love to come back, excellent room and facilities and friendly staff. Great wine bar and breakfast nearby. Location is close to Southbank and easy access for country driver.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Henry

Liked: Cleanliness, amenities, property conditions & facilities, communication
A great place to stay, convenient, with helpful staff.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, check-in, communication, listing accuracy
Good spot for the F1 weekend
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Krystal

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location, nice room, nice breakfast
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Rana

Liked: Check-in, communication
The rooms were fine for a short stay. The space was large.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, check-in, communication, listing accuracy
Room was spacious and clean. Very central to where we needed.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, check-in, communication, listing accuracy
Easy check in. Very clean
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Dorothy

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room and location very good
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sharna

Liked: Cleanliness, amenities, property conditions & facilities, communication
Safe and great location. Lots of room for family of four
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sandy

Liked: Cleanliness, amenities, communication
Room was clean, check in and out was easy
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, communication
All of it. Friendly staff, clean room 3 bedroom), convenient location. Have stayed before & will stay again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, room comfort, communication
Very helpful staff. Great cafe next door: Saporito's. Pleasant apartment.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Maheshwar

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, good sized family rooms. Good communication and friendly staff
Stayed 1 night in Dec 2025
Verified

8/10 Good

mel

Liked: Cleanliness, check-in, communication, listing accuracy
We had a 3 bedroom apartment, plenty of room for 5 people. Room was clean, daily refreshs. Reception staff were helpful. A nice walk into southbank main area. Would stay again.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property to stay
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Astrid

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, felt safe, great size suite
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Marie

Liked: Check-in, communication, listing accuracy
Gym and sauna were great, laundry in room was great but do need serviced more when on longer stays. 1 washing liquid was not enough
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, room comfort, communication
Great stay, lovely people, close to everything
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing stay, thanks!
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious and clean room with a great view.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Luke

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect for a family
Stayed 1 night in Jul 2025
Verified

8/10 Good

Amanda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Big rooms easy check in
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, room comfort, communication

Will stay again.

Great property to stay at, clean, helpful staff and large rooms.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly, efficient staff. Great location. Clean and comfortable room
Stayed 2 nights in Nov 2025

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