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avid hotel Memphis - Southaven by IHG

2.5 star property

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Photo gallery for avid hotel Memphis - Southaven by IHG

Exterior
Free daily continental breakfast
Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility, Tub)
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
6863 Hospitality Lane, Southaven, MS, 38671
  • Southaven Towne Center
    ‪11 min walk‬
  • Tanger Outlet Southaven
    ‪4 min drive‬
  • Landers Center
    ‪6 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Tub)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Tub)

9.6 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room

8.6 out of 10
Excellent
(7 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(68 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility, Tub)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility, Tub)

9.6 out of 10
Exceptional
(8 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications)

9.4 out of 10
Exceptional
(9 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(59 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications)

9.4 out of 10
Exceptional
(9 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

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4.5 out of 5, Wonderful, (992)
The price is €153
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includes taxes & fees
19 Aug - 20 Aug
Holiday Inn Express & Suites Southaven Central - Memphis by IHG

About this property

avid hotel Memphis - Southaven by IHG

Hotel in Southaven with free breakfast and a 24-hour fitness center
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, a 24-hour front desk, and a computer station. Change of towels is available on request.
Avid hotel Memphis - Southaven by IHG offers 92 air-conditioned accommodations with hair dryers and irons/ironing boards. 55-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries.

This Southaven hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Our customers tell us they can't get enough of the helpful staff at avid hotel Memphis - Southaven by IHG. During your stay, you'll be within walking distance of Southaven Towne Center. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Amenities include a front-desk safe, a 24-hour business center, and a gift shop
  • Onsite recreation includes a 24-hour gym
  • Guests have good things to say about the accommodations for the cleanliness and comfy beds
  • 14 minutes by foot from Southaven Towne Center and a 2-minute drive from Life Park
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A 24-hour fitness center, a vending machine, and gift shops/newsstands are also featured at the business-friendly avid hotel Memphis - Southaven by IHG. Self parking is free.

This Southaven hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Avid Memphis Southaven By Ihg
Avid Hotels Memphis Southaven
avid hotel Memphis Southaven by IHG
avid hotel Memphis Southaven An Ihg Hotel
avid hotel Memphis - Southaven by IHG Hotel
avid hotel Memphis - Southaven by IHG Southaven
avid hotel Memphis - Southaven by IHG Hotel Southaven

avid hotel Memphis - Southaven by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 673 out of 1008 reviews
Rating 8 - Good. 198 out of 1008 reviews
Rating 6 - Okay. 73 out of 1008 reviews
Rating 4 - Poor. 25 out of 1008 reviews
Rating 2 - Terrible. 39 out of 1008 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the modern feel of this property. It was clean and the staff was friendly. However, there are some issues. There was no in room coffee maker. Every hotel I've stayed at has had an in room coffee maker. You would need to walk down to the lobby for coffee. There was also an issue with the fire alarm. It blinks every 5 seconds or so. It is a bright strobe like light that lights up the room. When i asked the staff about it, the night person said it was a new one they put in some rooms. She said cover it up with something. This required us to stand on something to put a shirt on it. This didn't seem safe. I inquired again at checkout in the morning. The day person said it was new fire code and they can't do anything about it. I should rate this property less for this. I think they either have the wrong type of in room fire alarm or it's defective.
Stayed 1 night in May 2025

10/10 Excellent

Gonzalo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Carole Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Good stop durinbb go road trip
Stayed 1 night in Apr 2025

6/10 Okay

Troy

Liked: Property conditions & facilities
Nice and simple.. staff was just ok.. they seemed like they didn’t want to be workinhu
Stayed 2 nights in Apr 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable beds.
Stayed 1 night in May 2025

2/10 Terrible

Monique

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Got a room it was dirty. Had hair on the bathroom floor and in the shower. Floor was sticky. Bathroom counter had stuff on it. Got another room it was the same thing minus the hair.
Stayed 2 nights in May 2025

10/10 Excellent

Kristi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern look. The coffee maker in the lounge was amazing!
Stayed 1 night in Apr 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice will stay there again
Stayed 1 night in May 2025

4/10 Poor

Randy

Travelled with partner
Disliked: Staff & service
Front desk staff was great. Breakfasts were average at best. Housekeeping was below average. Our room was freshened only on the third day of a four day stay. Had to go to the front desk for the appropriate number of towels. Bathroom showed wear.
Stayed 4 nights in Apr 2025

10/10 Excellent

Francis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Ashley

Stayed 2 nights in Apr 2025

2/10 Terrible

Howard

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
So the smoke detector was like a strobe light in the room. On the wall, next to the bed, is the worst possible place for it. Hard to sleep with a light flashing in your room all night. Also, had to take a cold shower. There was no hot water left at 6:00 in the morning. They were full for a women’s conference and evidently their system could not accommodate everyone to take a warm shower.
Stayed 1 night in Apr 2025

10/10 Excellent

Adrian

Stayed 1 night in Apr 2025

10/10 Excellent

Deborah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in process was efficient, and the staff was friendly and accommodating. The room was clean and well-maintained. Thank you
Stayed 1 night in Apr 2025

8/10 Good

Angela

Stayed 2 nights in Apr 2025

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay. King size room is small or maybe furniture placement was different it would give more space.
Stayed 2 nights in Apr 2025

10/10 Excellent

BRIAN

Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in, friendly staff and clean room
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly and helpful. Bed was comfortable and it was very clean. I was, however, disappointed that breakfast wasn't served until 7 am. We had an event to attend and had to leave too early to get our included breakfast. I would think that with such a large event in town, that breakfast would have been served at 6 instead of 7. Just added an extra expense to our trip. This wouldn't necessarily keep me from staying at an IHG hotel but it is something I would consider.
Stayed 1 night in Apr 2025

10/10 Excellent

SOPHIA

Liked: Property conditions & facilities
The staff was amazing and service was great. Will be definitely coming back
Stayed 1 night in Apr 2025

10/10 Excellent

Ley

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Apr 2025

10/10 Excellent

Lori

Stayed 1 night in Apr 2025

8/10 Good

BARBARA

Business traveller
Liked: Amenities
Cleanliness

8/10 Good

Rosie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can hear everything in that hotel, staff was nice, but, loud. Please serve stronger coffee, dark roast.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025