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avid hotel Memphis - Southaven by IHG

2.5 star property

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Photo gallery for avid hotel Memphis - Southaven by IHG

Exterior
Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility, Tub)
Exterior
Free daily continental breakfast
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
6863 Hospitality Lane, Southaven, MS, 38671
  • Place, Southaven Towne Center
    ‪11 min walk‬
  • Place, Tanger Outlet Southaven
    ‪4 min drive‬
  • Place, Landers Center
    ‪5 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed, Accessible (Communications)

9.4 out of 10
Exceptional
(9 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room

8.6 out of 10
Excellent
(7 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Tub)

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Tub)

9.8 out of 10
Exceptional
(6 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility, Tub)

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility, Tub)

9.6 out of 10
Exceptional
(9 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(74 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(68 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, Accessible (Communications)

9.6 out of 10
Exceptional
(11 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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Holiday Inn Southaven Central - Memphis by IHG

About this property

avid hotel Memphis - Southaven by IHG

Hotel in Southaven with free breakfast and a 24-hour fitness center
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, a 24-hour front desk, and a computer station. Change of towels is available on request.
Avid hotel Memphis - Southaven by IHG offers 92 air-conditioned accommodations with hair dryers and irons/ironing boards. 55-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries.

This Southaven hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Our customers tell us they can't get enough of the helpful staff at avid hotel Memphis - Southaven by IHG. During your stay, you'll be within walking distance of Southaven Towne Center. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Amenities include a front-desk safe, a 24-hour business center, and a gift shop
  • Onsite recreation includes a 24-hour gym
  • Guests have good things to say about the accommodations for the cleanliness and comfy beds
  • 14 minutes by foot from Southaven Towne Center and a 2-minute drive from Life Park
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A 24-hour fitness center, a vending machine, and gift shops/newsstands are also featured at the business-friendly avid hotel Memphis - Southaven by IHG. Self parking is free.

This Southaven hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Avid Memphis Southaven By Ihg
Avid Hotels Memphis Southaven
avid hotel Memphis Southaven by IHG
avid hotel Memphis Southaven An Ihg Hotel
avid hotel Memphis - Southaven by IHG Hotel
avid hotel Memphis - Southaven by IHG Southaven
avid hotel Memphis - Southaven by IHG Hotel Southaven

avid hotel Memphis - Southaven by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 676 out of 1002 reviews
Rating 8 - Good. 194 out of 1002 reviews
Rating 6 - Okay. 69 out of 1002 reviews
Rating 4 - Poor. 22 out of 1002 reviews
Rating 2 - Terrible. 41 out of 1002 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Vicki, Searcy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Aug 2025

10/10 Excellent

Sumiko, Chula vista

Stayed 5 nights in Jul 2025

2/10 Terrible

Frances

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Glenn

Stayed 1 night in Aug 2025

2/10 Terrible

Elsa

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Disappointed and Disturbed by My Stay I stayed at the AVID hotel from Thursday to Sunday and unfortunately, the experience fell far below expectations. Although I never requested room service, I did expect basic cleanliness during a multi-day stay. The room was never cleaned, despite asking for towels twice—someone finally came by around 11 PM, but the room remained untouched. Even when I explicitly requested a cleaning, the staff only picked up dirty towels and stretched out the same sheets. A piece of paper I purposely left on the floor to test attentiveness remained in the exact spot throughout my stay. The final night was the worst—a cockroach crawled out, which was terrifying and unacceptable in any accommodation. To add to the distress, my rental car was stolen from the front of the hotel at around 10:30 PM. While I recognize that crime can happen anywhere and that the hotel isn’t directly responsible, the police requested security footage, which should be standard procedure for guest safety. This stay left me feeling unsettled and deeply disappointed. I hope the hotel takes these concerns seriously and makes the necessary improvements to offer a safe, sanitary experience for future guests. Would you like help ta
Stayed 3 nights in Jul 2025

8/10 Good

Eric

Stayed 1 night in Aug 2025

8/10 Good

Barb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noisy

I love your hotel! That being sad, the person tidying up after breakfast was extremely loud and had an irritating affect she was giving off. She slammed the chairs into the tables and dumped the trays, holding the cold items onto her cart with a loud clang. She yelled at other employees instead of going to them and speaking with them. Being someone who sleeps in a little late, I was not happy to hear all the loud banging noises. The room cleaning staff is also loud in the morning. There is a gap around the room door and the employees chatting and laughing right outside the rooms they are cleaning is loud. However, I am happy to report. The staff was happy and that makes me happy.
Stayed 1 night in Jul 2025

10/10 Excellent

Carl

Business traveller
Liked: Amenities
Great!
Stayed 1 night in Jul 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We weren’t there for long and everything was as expected. The only problem we had was with the drain in the bathroom sink. Once it was closed we couldn’t open it again to let it drain. Otherwise, all was fine.
Stayed 1 night in Jul 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Janet, Foothill Ranch

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Check in easy. Room very clean. I have allergies and always have problems with pillows. Had no problems with allergies. Was great.
Stayed 1 night in Jul 2025

10/10 Excellent

Teodoro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Jul 2025

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean. Room attendants did an excellebt job. Property was good. There was no pool. The breakfast had an excellent healthy variety. Big downer for us with no pool
Stayed 3 nights in Jul 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Joseph

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Ronan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn’t happy about no microwave, but everything else was fine. Enjoy the spacious room. The facility located in a nice area.
Stayed 4 nights in Jul 2025