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Hotel Punto MX

3.5 star property
VIP Access

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Photo gallery for Hotel Punto MX

Terrace/patio
Reception
Interior
Exterior
Premier Suite

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry room

Explore the area

View in a map
Calle República de Uruguay 47, Cuauhtemoc, Mexico City, CDMX, 6020
  • Place, Palacio de Bellas Artes
    ‪7 min walk‬
  • Place, Alameda Central
    ‪8 min walk‬
  • Place, Zócalo
    ‪10 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

9.4 out of 10
Exceptional
(46 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

9.0 out of 10
Wonderful
(37 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

8.6 out of 10
Excellent
(7 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Hot Tub

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Hot Tub

9.6 out of 10
Exceptional
(10 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Suite, Bathtub

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Cama King Size, Accesible Silla de Ruedas, No Vista, No Fumar

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Cama King Size, Accesible Silla de Ruedas, No Vista, No Fumar

9.0 out of 10
Wonderful
(7 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite

Premier Suite

Premier Suite

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

Premium bedding, in-room safe, desk, laptop workspace

Junior Room

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Punto MX

Along with a restaurant, this smoke-free hotel has a fitness center and a coffee shop/cafe. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services, and dry cleaning.
Hotel Punto MX offers 60 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Hotel Punto MX's great location gets high marks from our customers. During your stay, you're just a quick walk from Palacio de Bellas Artes. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi in some public areas
  • Enjoy Mexican cuisine while dining at Restaurante MX
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the location
  • Within a 10-minute walk of Palacio de Bellas Artes and Zócalo
  • Airport drop-off shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Punto MX.

This 3.5-star Mexico City hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Restaurante MX - This restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Cafe MX - Onsite café. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 250 for adults and MXN 150 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cafe MX
  • Restaurante MX

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free, per registered adult, when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MXN 1000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 250 for adults and MXN 150 for children
  • Airport shuttle fee: MXN 928 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Hotel Punto MX offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Punto MX Mexico City
Punto MX Mexico City
Hotel Punto MX Hotel
Hotel Punto MX Mexico City
Hotel Punto MX Hotel Mexico City

Hotel Punto MX Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1065 out of 1565 reviews
Rating 8 - Good. 288 out of 1565 reviews
Rating 6 - Okay. 109 out of 1565 reviews
Rating 4 - Poor. 43 out of 1565 reviews
Rating 2 - Terrible. 60 out of 1565 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Dionisio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed our 6 night stay there. Everything was very close to the hotel. Special thanks to Raul who waited on 6 of us for breakfast. Very professional & courteous great addition to the Hotel. Also special thanks to Jorge who is the bellman also very professional at his job. Overall my family of 6 we had a great stay! Thank you
Stayed 6 nights in Dec 2025

2/10 Terrible

Jathzel

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
They did not replace the towels after taking the used ones. There was no reliable hot water or WiFi (internet). They charge extra to change bedsheets. We did not have towels for two days or soap for three days. The receptionist was very rude, as was the cleaning staff. The doorman was the only kind and helpful person. Do not expect clean bathrooms or bathtubs, even if you book the bed and bath suite. After calling three times and going in person to request clean towels and bedsheets—because I had a cut and needed clean sheets—they finally replaced them around midnight. The cleaner wanted to enter the room, but I handed the sheets to her and took photos. We were told there is an extra cleaning fee for changing bedsheets and towels. Do NOT stay at this hotel.
Stayed 5 nights in Dec 2025

10/10 Excellent

Joel

Stayed 1 night in Dec 2025

6/10 Okay

Omar

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms way to small, to many drunk people slamming doors at 3am. Called front desk to resolve issue but no one cared
Stayed 4 nights in Dec 2025

10/10 Excellent

Josefina

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was perfect and staff is always attentive, its in a great spot in CDMX very convenient. Will definitely stay here again.
Stayed 8 nights in Nov 2025

10/10 Excellent

Karina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and friendly staff.
Stayed 3 nights in Dec 2025

10/10 Excellent

Annabel

Stayed 6 nights in Dec 2025

2/10 Terrible

Hector

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
At the reception, staff falsely claimed my wife ordered a club sandwich. When she calmly explained she hadn’t, they threatened to call the police. They then instructed the security officer not to allow my wife and our young children to leave the hotel. This caused significant distress and made my wife cry.
Stayed 2 nights in Dec 2025

10/10 Excellent

Juvenal

Stayed 1 night in Dec 2025

10/10 Excellent

Laura A

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Muy buena gente, buen ambient, queda en buen lugar
Stayed 3 nights in Dec 2025

10/10 Excellent

Michael

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are nice, clean, very comfortable
Stayed 3 nights in Dec 2025

10/10 Excellent

Daniel

Stayed 2 nights in Dec 2025

10/10 Excellent

Brenda

Stayed 2 nights in Dec 2025

10/10 Excellent

GERARDO

Stayed 1 night in Dec 2025

10/10 Excellent

Martha

Liked: Cleanliness, amenities, property conditions & facilities
I love this hotel...pretty clean, staff courteous, nice location....
Stayed 1 night in Nov 2025

6/10 Okay

Joshua Vega

Travelled with family
Liked: Cleanliness, staff & service
Great location but serious soundproofing issues The positives: The hotel is very well located in the historic center, perfect for exploring that area on foot. The rooms are clean, renewed and the staff maintains good cleaning standards. The negatives: The main problem is the terrible soundproofing. You can hear absolutely everything: other guests’ conversations, footsteps… This makes it very difficult to get proper rest. If you’re a light sleeper, prepare for a rough night. The breakfast is quite limited in variety and you will find better/cheapers alternatives in the surrounding area.
Stayed 5 nights in Dec 2025

10/10 Excellent

David, Marysville

Stayed 1 night in Dec 2025

8/10 Good

Juan

Stayed 1 night in Dec 2025

10/10 Excellent

Rhys

Stayed 3 nights in Dec 2025

10/10 Excellent

rebeca

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
excelente ubicacion, una buena atencion de Todo El personal, cuenta con un restarurante de buen sabor y que puede ser a la Carta o buffet El precio es magnifico, muy limpio y bonito con detalle en SUS toallas y Demas accesorios
Stayed 1 night in Dec 2025

2/10 Terrible

Michele

Travelled with group
Disliked: Cleanliness, amenities
The staff stole my jewelry from my room on 12-13-25. I spoke to Antonio on 12-14-25, he refused to do anything and said his manger would call the next day. I never got a call. I called the property on 12-15-25 and spoke to Anais. She said she cannot help me and hung up on me. Worst service. This property is full of thieves and will rob you from your valuables if you stay here.
Stayed 3 nights in Dec 2025

10/10 Excellent

sandra, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property by the zocalo. Really updated and clean. Grateful for the friendly and helpful staff.
Stayed 5 nights in Dec 2025

10/10 Excellent

Armando

Stayed 1 night in Dec 2025

6/10 Okay

Shane

Staff was great, room was lacking.
Stayed 6 nights in Nov 2025

10/10 Excellent

Guadalupe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service everyone was very helpful and the room was very clean and comfortable
Stayed 4 nights in Dec 2025