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Sevilla Palace Hotel

4.0 star property

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Photo gallery for Sevilla Palace Hotel

Indoor pool, outdoor pool
Restaurant
Panoramic Suite, 2 Queen Beds, City View, Tower
Exterior
Interior entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Mexico City
  • Paseo de la Reforma
    ‪1 min walk‬
  • Angel of Independence Monument
    ‪19 min walk‬
  • Palacio de Bellas Artes
    ‪2 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪10 min drive‬

Room options

View all photos for Superior Suite, 2 Queen Beds, City View, Tower

Superior Suite, 2 Queen Beds, City View, Tower | Living area

Superior Suite, 2 Queen Beds, City View, Tower

  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Panoramic Suite, 2 Queen Beds, City View, Tower

Panoramic Suite, 2 Queen Beds, City View, Tower

Panoramic Suite, 2 Queen Beds, City View, Tower

  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Loft

Executive Loft

Executive Loft

  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(84 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Queen Bed

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(25 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Loft

Deluxe Loft

Deluxe Loft

  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(82 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed

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Exterior

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  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 3,677 reviews
The price is €132
includes taxes & fees
5 Oct - 6 Oct
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About this property

Sevilla Palace Hotel

Hotel with 2 restaurants, steps from Paseo de la Reforma
2 restaurants, an indoor pool, and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar.
Sevilla Palace Hotel offers 413 air-conditioned accommodations with safes and complimentary bottled water. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a health club.
Our customers tell us they can't get enough of Sevilla Palace Hotel's great location. During your stay, you're just a quick walk from Paseo de la Reforma. Enjoy features like free WiFi in public areas and free valet parking, plus 2 restaurants.
  • Free WiFi (speed: 25+ Mbps)
  • Free valet parking and self parking
  • Drinking and dining options include 2 restaurants, a coffee shop, a poolside bar, and 2 bars/lounges
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the value of their stay and the helpful staff
  • Steps from Paseo de la Reforma and Senate of the Republic
Sevilla Palace Hotel offers its guests a children's pool, an indoor pool, an outdoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business center and 6 meeting rooms. Event space at this hotel measures 11 square feet (1 square meters) and includes a conference center. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sevilla Palace Hotel. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Mexico City hotel.

Sevilla Palace Hotel has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • Children's pool
  • Health club
  • Indoor pool
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Conference centre (11 square foot of space)

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 23 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 AM.
  • Free in-room WiFi has a 2-device limit.

Property is also known as

Hotel Sevilla Palace
Palace Hotel Sevilla
Sevilla Hotel Palace
Sevilla Palace
Sevilla Palace Hotel
Sevilla Palace Hotel Mexico City
Sevilla Palace Mexico City
Sevilla Palace Hotel Mexico City

Sevilla Palace Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1758 out of 2733 reviews
Rating 8 - Good. 569 out of 2733 reviews
Rating 6 - Okay. 221 out of 2733 reviews
Rating 4 - Poor. 91 out of 2733 reviews
Rating 2 - Terrible. 94 out of 2733 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Aracelie

Stayed 3 nights in Jun 2025

10/10 Excellent

Anastacia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms
Stayed 3 nights in Jun 2025

10/10 Excellent

REYNALDO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 2 nights in Jun 2025

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soy huésped del hotel desde hace muchos años y seguiré siendo. Esta vez hubo problemas con el internet pero el servicio fue excelente ya que incluso me instalaron una antena especial en el piso para mejorar la señal. Agradezco sus atenciones.
Stayed 2 nights in Jun 2025

8/10 Good

VERONICA

Liked: Cleanliness, staff & service, property conditions & facilities
le pedi que me cambiaran de cuarto porque no queria estar al lado del cuarto de mi hijo, y la persona que me atendio se enojo y me dijo "eso me hubieras dicho antes" mi recamara estaba bien, nadamas que la puerta del bano no servia y la palanca del la taza del bano estaba descompuesta. tambien la alfombra se veia muy desgastada y sucia.
Stayed 4 nights in May 2025

10/10 Excellent

Mario L

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Always outstanding all around
Stayed 3 nights in Jun 2025

6/10 Okay

J.

Business traveller
Liked: Cleanliness, amenities
Great service, coffee pot in room but no coffee, I ask the front desk and was told they have room service ( I wonder why the coffee pot then). TV did not work and was unplugged (maybe the remote was not working or no battery). When turn water in the shower, you can’t avoid getting well, poor design. Staff service was very good and friendly.
Stayed 3 nights in Jun 2025

8/10 Good

Christian

Travelled with family
Liked: Cleanliness, amenities
Staff was amazing, hotel was clean, and it was a great location!! The only thing we noticed was that the hotel looks a bit outdated and could use some upgrades, but overall the experience was phenomenal! Would definitely stay there again!
Stayed 6 nights in May 2025

10/10 Excellent

Michael L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Bernardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Brendan

Liked: Cleanliness, amenities, property conditions & facilities
It’s a great hotel for the price, they really take care of the guests and have a lot on offer. It was opened in 1988 and a lot has not changed but honestly I like that as it reminds you what hotels once were, an institution that looked after the guests every need.
Stayed 4 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Janette

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed in this hotel many times and everytime the place is worst. Customer service bad, they had a problem with their system and they were kicking us out a day earlier. The bathroom smell like old pipes. The carpet very old and smelly. This place needs a remodeling urgently. Great location for sure. The shower sinks also and floods the bathroom. Won’t be staying here again. You might as well stay somewhere else.
Stayed 4 nights in Mar 2025

8/10 Good

Joel

Stayed 4 nights in May 2025

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Adriana

Business traveller
Disliked: Staff & service, amenities
The staff at reception not even look at you, what kind of welcoming is that.
Stayed 4 nights in May 2025

6/10 Okay

Frank, Davenport

Travelled with family
Liked: Cleanliness
This property has a great location in the Reforma Zone of Mexico City. The people are friendly and easy to work with but the place could use some TLC. The rooms are dated, the air conditioner works, but doesn't work great. The internet is very slow. And for our room the hot water was warm at best. If you are traveling on a budget, it works out ok.
Stayed 2 nights in May 2025

10/10 Excellent

HORACIO DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Myrna

Excellent … thanks
Stayed 2 nights in May 2025

8/10 Good

Pixel

Liked: Cleanliness, staff & service, property conditions & facilities
It was gud
Stayed 5 nights in May 2025

10/10 Excellent

victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusta la gente
Stayed 5 nights in May 2025

10/10 Excellent

Shadi

Muy bonito
Stayed 1 night in May 2025

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2025-05-10

I stay here all the time. The hotel is low key and we can have business meetings in the restaurant. Clean, affordable and friendly.
Stayed 3 nights in May 2025

4/10 Poor

Elizabeth

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The Pool wasn’t available
Stayed 2 nights in May 2025

4/10 Poor

maricela

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025