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Sevilla Palace Hotel

4.0 star property

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Photo gallery for Sevilla Palace Hotel

Indoor pool, outdoor pool
Exterior
Rooftop terrace
Interior entrance
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Mexico City
  • Place, Paseo de la Reforma
    ‪1 min walk‬
  • Place, Senate of the Republic
    ‪2 min walk‬
  • Place, Monument to the Revolution
    ‪5 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(95 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(104 reviews)
  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Panoramic Suite, 2 Queen Beds, City View, Tower

Panoramic Suite, 2 Queen Beds, City View, Tower

Panoramic Suite, 2 Queen Beds, City View, Tower

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(27 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, 2 Queen Beds, City View, Tower

Superior Suite, 2 Queen Beds, City View, Tower | Living area

Superior Suite, 2 Queen Beds, City View, Tower

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Loft

Deluxe Loft

Deluxe Loft

  • City view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Loft

Executive Loft

Executive Loft

  • City view
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

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About this property

Sevilla Palace Hotel

Hotel with 2 restaurants, steps from Paseo de la Reforma
2 restaurants, an indoor pool, and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar.
Sevilla Palace Hotel offers 413 air-conditioned accommodations with safes and complimentary bottled water. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a health club.
Our customers tell us they can't get enough of Sevilla Palace Hotel's great location. During your stay, you're just a quick walk from Paseo de la Reforma. Enjoy features like free WiFi in public areas and free valet parking, plus 2 restaurants.
  • Free WiFi (speed: 25+ Mbps)
  • Free valet parking and self parking
  • Drinking and dining options include 2 restaurants, a coffee shop, a poolside bar, and 2 bars/lounges
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Paseo de la Reforma and Senate of the Republic
Sevilla Palace Hotel offers its guests a children's pool, an indoor pool, an outdoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business center and 6 meeting rooms. Event space at this hotel measures 11 square feet (1 square meters) and includes a conference center. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sevilla Palace Hotel. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Mexico City hotel.

Sevilla Palace Hotel has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • Children's pool
  • Health club
  • Indoor pool
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Conference centre (11 square foot of space)

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 23 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 AM.
  • Free in-room WiFi has a 2-device limit.

Property is also known as

Hotel Sevilla Palace
Palace Hotel Sevilla
Sevilla Hotel Palace
Sevilla Palace
Sevilla Palace Hotel
Sevilla Palace Hotel Mexico City
Sevilla Palace Mexico City
Sevilla Palace Hotel Mexico City

Sevilla Palace Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2061 out of 3115 reviews
Rating 8 - Good. 615 out of 3115 reviews
Rating 6 - Okay. 241 out of 3115 reviews
Rating 4 - Poor. 93 out of 3115 reviews
Rating 2 - Terrible. 105 out of 3115 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

William, Calgary

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We loved the location and the common spaces in the hotel. It can get very busy outside and it is nice to retreat to the hotel for some calm before going back out to the busy.

10/10 Excellent

William, Calgary

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Front desk was efficient and kind. Love the style of the hotel. Great location for parade.

10/10 Excellent

William, Calgary

Stayed 2 nights in Oct 2025

10/10 Excellent

William, Calgary

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Right in the middle of the best of CDMX. Great common space on the rooftop with small pool to escape the busy city. Easy to catch an UBER or walk.

10/10 Excellent

William, Calgary

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and well staffed. Love the 90’s style decor.
Stayed 7 nights in Oct 2025

10/10 Excellent

William, Calgary

Liked: Cleanliness, amenities, property conditions & facilities
It is rare to have such a friendly staffed hotel in CDMX. Lots of staff and all try to be helpful. Location is #1 in the city. Easy to catch a ride, but also very walkable.

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities
Lovely staff, excellent location right on Day of the Dead parade route, walking distance (35 mins) to Zócalo. Liked rooftop heated pool and hot tub a lot! Room was fine. Clean. Can’t control room by temperature but we used the fan.
Stayed 2 nights in Nov 2025

8/10 Good

Alan

Stayed 4 nights in Oct 2025

10/10 Excellent

Maribel

Stayed 4 nights in Oct 2025

10/10 Excellent

William, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how well kept the hotel is.
Stayed 4 nights in Oct 2025

10/10 Excellent

William, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay.
Stayed 3 nights in Oct 2025

8/10 Good

William

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

6/10 Okay

Edwin

Travelled with family
Liked: Cleanliness, staff & service
It not like the room, no refrigerator and no bar
Stayed 4 nights in Oct 2025

10/10 Excellent

Iván

Liked: Cleanliness
Stayed 2 nights in Oct 2025

6/10 Okay

Graciela

Estaba tirando agua él lavamanos
Stayed 1 night in Oct 2025

10/10 Excellent

Hector

Stayed 2 nights in Oct 2025

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

ANTONIO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy buena relacion estancia,costo calidad
Stayed 1 night in Oct 2025

10/10 Excellent

William, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for experiencing the parade.
Stayed 2 nights in Oct 2025

10/10 Excellent

Montreux

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. A bit outdated, but still nice
Stayed 2 nights in Oct 2025

8/10 Good

Robert

Stayed 1 night in Oct 2025

6/10 Okay

Neil Hyer, Mesquite

Liked: Cleanliness, staff & service
The hotel is acceptable for the price. What ALWAYS drives me crazy there is their absolutely hard and fast rule that no one can check in before 3pm even though it's obvious that rooms are available. It's horrible. It leads to huge crowds waiting to check in, insufferably long, slow lines for check-in as 3pm approaches, and huge waits for elevators Virtually every hotel in Mexico allows earlier check-ins if rooms are available. The policy is unbelievable disrespectful, especially to returning, loyal customers. Last year we had to change rooms the second morning due to a huge maintenance issue. We packed up, went downstairs, and they actually made us wait for a replacement room until 3pm! We sat in the lobby with our re-packed suotcases from 10am until 3pm. I've never been treated so disrespectfully by a hotel in my life.
Stayed 6 nights in Oct 2025

10/10 Excellent

Carlos

Stayed 1 night in Oct 2025

10/10 Excellent

Ericka Guadalupe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El agua de la alberca es calientita
Stayed 3 nights in Oct 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Servicio muy profesional de todo el personal, en especial Francisco de recepción y Elias de botones, el personal de limpieza de cuartos y todos el equipo es muy cortes y amable.
Stayed 9 nights in Oct 2025