Sevilla Palace Hotel

4.0 star property

Choose dates to view prices

Photo gallery for Sevilla Palace Hotel

Indoor pool, outdoor pool
Interior entrance
Exterior
Restaurant
Panoramic Suite, 2 Queen Beds, City View, Tower

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Mexico City
  • Place, Paseo de la Reforma
    ‪1 min walk‬
  • Place, Angel of Independence Monument
    ‪19 min walk‬
  • Place, Palacio de Bellas Artes
    ‪5 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪23 min drive‬

Room options

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(88 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(91 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Panoramic Suite, 2 Queen Beds, City View, Tower

  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(25 reviews)
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Superior Suite, 2 Queen Beds, City View, Tower

  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Loft

  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Loft

  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Sevilla Palace Hotel

Hotel with 2 restaurants, steps from Paseo de la Reforma
2 restaurants, an indoor pool, and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar.
Sevilla Palace Hotel offers 413 air-conditioned accommodations with safes and complimentary bottled water. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a health club.
Our customers tell us they can't get enough of Sevilla Palace Hotel's great location. During your stay, you're just a quick walk from Paseo de la Reforma. Enjoy features like free WiFi in public areas and free valet parking, plus 2 restaurants.
  • Free WiFi (speed: 25+ Mbps)
  • Free valet parking and self parking
  • Drinking and dining options include 2 restaurants, a coffee shop, a poolside bar, and 2 bars/lounges
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the room service and the location
  • Steps from Paseo de la Reforma and Senate of the Republic
Sevilla Palace Hotel offers its guests a children's pool, an indoor pool, an outdoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business center and 6 meeting rooms. Event space at this hotel measures 11 square feet (1 square meters) and includes a conference center. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sevilla Palace Hotel. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Mexico City hotel.

Sevilla Palace Hotel has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • Children's pool
  • Health club
  • Indoor pool
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Conference centre (11 square foot of space)

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 23 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 AM.
  • Free in-room WiFi has a 2-device limit.

Property is also known as

Hotel Sevilla Palace
Palace Hotel Sevilla
Sevilla Hotel Palace
Sevilla Palace
Sevilla Palace Hotel
Sevilla Palace Hotel Mexico City
Sevilla Palace Mexico City
Sevilla Palace Hotel Mexico City

Reviews

Sevilla Palace Hotel Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1866 out of 2873 reviews
Rating 8 - Good. 583 out of 2873 reviews
Rating 6 - Okay. 233 out of 2873 reviews
Rating 4 - Poor. 93 out of 2873 reviews
Rating 2 - Terrible. 98 out of 2873 reviews

Reviews

8/10 Good

Martha

Stayed 1 night in Jul 2025

10/10 Excellent

Jorge Radamés

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Ana

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I travel to Mexico City for business. It is in a great location. The restaurant is quiet to conduct a business meeting in the evening.
Stayed 3 nights in Jul 2025

10/10 Excellent

maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Marco Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel
Stayed 3 nights in Jul 2025

8/10 Good

maria isabel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Nio

Stayed 2 nights in Jul 2025

8/10 Good

Suzanne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel surrounded by some good restaurants.
Stayed 1 night in Jul 2025

4/10 Poor

Ossiris

Liked: Cleanliness, amenities
Disliked: Staff & service
I stayed for two separate occasions and they were both different experiences. On my first reservation everything went well. it was on my second reservation that I met with different check in staff were who were rude and purposely put me in the wrong kind of room. Then they tried to gaslight me saying that we talked about it. I had to move a total of three times! it was the worst experience. I wouldn't recommend if you are flying in as it doesn't have transportation to and from the airport. the pool is an outdoor pool even though it has pictures showing as if it were indoor.
Stayed 1 night in Jul 2025

8/10 Good

Evelyn

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
No limpiaron la habitacion una de las 3 noches que nos hospedamos.
Stayed 3 nights in Jul 2025

10/10 Excellent

Blanca

Stayed 5 nights in Jun 2025

10/10 Excellent

Teresa Ramona

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

jose

Travelled with family, Travelled with partner
Liked: Property conditions & facilities
Muy buen servicio
Stayed 5 nights in Jul 2025

10/10 Excellent

Patricia

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The deep cleaning
Stayed 7 nights in Jun 2025

10/10 Excellent

JUAN

Stayed 3 nights in Jun 2025

10/10 Excellent

Pedro

Stayed 4 nights in Jun 2025

10/10 Excellent

Anastacia

Liked: Cleanliness, property conditions & facilities
Because the design and the service
Stayed 1 night in Jun 2025

8/10 Good

JORGE A

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Raul, Akron

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Perla

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
El hotel esta super bien ubicado y encuentras todo lo q necesites restaurantes farmacias museos excelente solo q esta viejo y en el cuarto q nos toco el baño tenia arrancado un telefono de los 90s y ahi dejado sobre el lavamanos, las almoadas muy aguadas y se nota q tienen tiempo q no las remplazan tuvimos friony no habia en elncloset una frasada y el aire estaba apagado, la atencion muy buena check in rapido y esta enorme se ve q hace 15 años era un palacio
Stayed 2 nights in Jun 2025

6/10 Okay

Julio

Stayed 5 nights in Jun 2025

10/10 Excellent

Mariana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay. Would definitely stay again on my next trip to Mexico City.
Stayed 3 nights in Jun 2025

10/10 Excellent

Antonio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025