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M20 Boutique Hotel

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Frette Italian sheets, premium bedding, down duvets, Tempur-Pedic beds
Exterior
Interior entrance
Comfort Room | Bathroom
Frette Italian sheets, premium bedding, down duvets, Tempur-Pedic beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Via Giuseppe Mazzini 20, Milan, MI, 20123
  • Place, Piazza del Duomo
    ‪3 min walk‬
  • Place, Galleria Vittorio Emanuele II
    ‪5 min walk‬
  • Place, Cathedral of Milan
    ‪5 min walk‬
  • Airport, Milan (LIN-Linate)
    ‪12 min drive‬

Room options

View all photos for Comfort Room

Comfort Room

Comfort Room

9.0 out of 10
Wonderful
(10 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

M20 Boutique Hotel

Inn in Milan, a short walk to Cathedral of Milan
This smoke-free inn features dry cleaning, laundry facilities, and express check-in. WiFi in public areas is free. Additionally, tour/ticket assistance, a hair salon, and a front-desk safe are onsite. Change of towels is available on request.
M20 Boutique Hotel offers 10 air-conditioned accommodations with minibars and espresso makers. Tempur-Pedic beds feature Frette Italian sheets, down comforters, and premium bedding. 42-inch Smart televisions come with digital channels and Netflix. Bathrooms include showers with rainfall showerheads, designer toiletries, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

During your stay at M20 Boutique Hotel, you're just a quick walk from Cathedral of Milan. You'll find features like free WiFi in public areas, plus dry cleaning service and a roundtrip airport shuttle (surcharge).
  • Free WiFi
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Within a 10-minute walk of Cathedral of Milan and Piazza del Duomo
  • Airport shuttle service available for a fee
As a guest of M20 Boutique Hotel, you'll find tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. M20 Boutique Hotel also features express check-in, a hair salon, and a front-desk safe.

This Milan inn is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 25 per day)
  • 24-hour return airport shuttle on request for a surcharge

Things to do

  • Shopping centre

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • 10 private bathrooms
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 110 per room (one-way)
  • Nearby parking fee: EUR 25 per day (656 ft away)
  • Crib (infant bed) fee: EUR 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
M20 Boutique Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

M20 Boutique Hotel Inn
M20 Boutique Hotel Milan
M20 Boutique Hotel Inn Milan

M20 Boutique Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 47 out of 84 reviews
Rating 8 - Good. 19 out of 84 reviews
Rating 6 - Okay. 10 out of 84 reviews
Rating 4 - Poor. 2 out of 84 reviews
Rating 2 - Terrible. 6 out of 84 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

James

Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Conveniently Located Hotel with Limited Comforts

The hotel is centrally located and within easy walking distance of Piazza del Duomo, which is a major plus. While there’s no on-site parking, there is a convenient underground parking garage just in front of the Duomo, only a short walk away. The hotel does not offer breakfast, so you'll need to visit a nearby street café. There was coffee and tea available in the room, but it would have been nice to have some milk or creamer provided as well. Finding the hotel can be a bit challenging, as signage is very limited. It's situated within a residential building where locals live, and the hotel occupies just one floor. This setup may not be immediately obvious to new guests. The one staff member we interacted with was friendly and welcoming. However, given the limited amenities and lack of services, the overall experience felt quite expensive for what was offered.
Stayed 1 night in May 2025

6/10 Okay

Sahar

Stayed 3 nights in May 2025

10/10 Excellent

Katty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff, location & service. Would def recommend
Stayed 1 night in Apr 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to walk to main city areas from this hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

Moez

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel , nice staff
Stayed 3 nights in Mar 2025

6/10 Okay

Patricia

Front desk was amazing , the room looked clean however the pillows were smelly and was unable to be comfortable
Stayed 1 night in Apr 2025

10/10 Excellent

Violet

Stayed 2 nights in Mar 2025

8/10 Good

JOHN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The overall space is really small. We were expecting bigger space for the price. Location is very central and walkable to a lot of restaurants, the Duomo and shops.
Stayed 3 nights in Apr 2025

8/10 Good

Deepak

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Melanie Polanco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location of this property, it is right in the heart of Milano. Very walkable, very safe, very friendly and accommodating staff. 10/10.
Stayed 1 night in Mar 2025

10/10 Excellent

Magin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Moez

Liked: Cleanliness, staff & service, property conditions & facilities
Quite and near everything
Stayed 3 nights in Jan 2025

10/10 Excellent

Shaul

Stayed 2 nights in Jan 2025

2/10 Terrible

MINA

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This is not a hotel, nice people may work there but you cannot find anyone at the reception when you need them! No phones in the room! There is a phone number provided at reception desk and you have to pay international fees to call and you may not get any appropriate response. Disappointing communication system and service. They told me they have shuttle service snd they denied it when I asked for it. You will be on your own if any problem occurs. You get even locked in bc this place is located on 2nd floor in a plaza with iron gates which get locked at night and no-one answers the doorbell assigned to this hotel! Even communication with them through expedia takes time! Seems the staff have no idea about the condition of taxi and uber transportation in this city, they provided me wrong info. So disappointed. I hope it get removed from Expedia hotel list
Stayed 2 nights in Dec 2024

10/10 Excellent

Magin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Magin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Trip to Milan

Very good
Stayed 1 night in Dec 2024

6/10 Okay

Sattam

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel is in a great location, but access to it is not very convenient. Additionally, the elevator is quite small

2/10 Terrible

Neil

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Really bad…. Really, really bad.
Stayed 1 night in Oct 2024

10/10 Excellent

Augusto c

Liked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

Anne, Novato

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated our stay here. Be aware that the entry to the hotel is inside a gallery. Parking is also blocks away. Staff was great!
Stayed 1 night in Jul 2024

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
A bit hard to find the entrance because the signage on the outside of the building is not adequate. Location is wonderful though. Close to Duomo, shopping, transportation and restaurants. The room was fine, no frills, and the a/c worked great.
Stayed 1 night in Aug 2024

4/10 Poor

Muffie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stay was okay. The cleanliness of the room was in question. Room was behind the reception and I could hear what was said. However, great location
Stayed 1 night in Jul 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint boutique hotel in the heart of all the fun. Walkable to all the local hotspots. Very nicely operated by the staff.
Stayed 1 night in Jul 2024