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M20 Boutique Hotel

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Photo gallery for M20 Boutique Hotel

A modern hotel room with a large bed, a desk, and a small seating area.
A hallway with a door, a wall-mounted light, and a sign reading "M20 boutique hotel".
A modern bathroom with a glass-enclosed shower, a white sink, and a mirror above it.
A modern hotel lobby with a reception desk, a small plant, and a hallway leading to other rooms.
A modern hotel room with a large bed, a desk with a chair, a mirror, and a potted orchid.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Via Giuseppe Mazzini 20, Milan, MI, 20123
  • Place, Piazza del Duomo
    ‪2 min walk‬
  • Place, Cathedral of Milan
    ‪3 min walk‬
  • Place, Galleria Vittorio Emanuele II
    ‪5 min walk‬
  • Airport, Bergamo (BGY-Orio Al Serio)
    ‪62 min drive‬

Room options

View all photos for Comfort Room

A modern hotel room with a large bed, a desk, and a small seating area.

Comfort Room

9.4 out of 10
Exceptional
(13 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

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The price is €168
includes taxes & fees
26 Aug - 27 Aug
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About this property

M20 Boutique Hotel

This smoke-free hotel features dry cleaning, laundry facilities, and express check-in. WiFi in public areas is free. Additionally, tour/ticket assistance, a hair salon, and a front-desk safe are onsite. Change of towels is available on request.
M20 Boutique Hotel offers 10 air-conditioned accommodations with minibars and espresso makers. Tempur-Pedic beds feature Frette Italian sheets, down comforters, and premium bedding. 42-inch Smart televisions come with digital channels and Netflix. Bathrooms include showers with rainfall showerheads, designer toiletries, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

During your stay at M20 Boutique Hotel, you're just a quick walk from Piazza del Duomo. You'll find features like free WiFi in public areas, plus dry cleaning service and a roundtrip airport shuttle (surcharge).
  • Free WiFi
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Just a 3-minute walk from Piazza del Duomo and 4 minutes by foot from Cathedral of Milan
  • Airport shuttle service available for a fee
As a guest of M20 Boutique Hotel, you'll find tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. M20 Boutique Hotel also features express check-in, a hair salon, and a front-desk safe.

This Milan hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 25 per day)
  • 24-hour return airport shuttle on request for a surcharge

Things to do

  • Shopping centre

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • 10 private bathrooms
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 9.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 110 per room (one-way)
  • Nearby parking fee: EUR 25 per day (656 ft away)
  • Crib (infant bed) fee: EUR 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
M20 Boutique Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

M20 Boutique Hotel Inn
M20 Boutique Hotel Milan
M20 Boutique Hotel Inn Milan

M20 Boutique Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 80 out of 133 reviews
Rating 8 - Good. 27 out of 133 reviews
Rating 6 - Okay. 14 out of 133 reviews
Rating 4 - Poor. 5 out of 133 reviews
Rating 2 - Terrible. 7 out of 133 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.. friendly staff. The room was clean and comfortable with great amenities.. walkable to many restaurants, shopping, cafe and tourist attractions..easy location to get to the airport…I felt safe and comfortable as a solo female traveler. I would definitely recommend this hotel when visiting Milan 💯
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jonatan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh, convenient, elegant
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super little find , tucked away in a little arcade . Only 5 minute walk from the doumo . Super clean , modern room and lovely modern bathroom Perfect for a few days stay . Will defiantly recommend it and will use again when back in Milano
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Berat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had trouble finding the hotel and had to call for more details on how to get inside the building to the 2nd floor. Once there we were able to check in early which was great. The staff was very helpful and called taxi’s for us on two occasions. The room was nice, clean and located a short walk from the Duomo.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Nour

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel. Clean room. Just right . Very near to duomo and other attractions I prefer a hotel with reception lobby area but this boutique hotel is great value for money
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Moez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel , nice staff
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to walk to main city areas from this hotel
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Ma Lourdes

Liked: Amenities
the hotel is really awesome! and within close proximity to. various tourist attractions! and it’s a newly opened hotel, so everything smells new! it’s like i scored a jackpot!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location and staff
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Katty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff, location & service. Would def recommend
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Ulla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel. We enjoyed it.
Stayed 4 nights in Dec 2024
Verified review

8/10 Good

Adriana

Liked: Staff & service
Property is an average, nothing extraordinary, shower was not working properly, they came an fixed but it should it be done before we arrive. We should expect to have a room ready in every way before we arrived, I don't see any discounts from any hotel when thinks don't work, it only take a moment to check the room to make sure everything is working.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint boutique hotel in the heart of all the fun. Walkable to all the local hotspots. Very nicely operated by the staff.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Donny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern and enough room for two. Very clean! Quiet and comfortable. Only issue I had was everything was low to the floor. Otherwise, it was perfect!
Stayed 1 night in Nov 2025
Verified review

8/10 Good

haluk

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location , easy access to all main areas of the city by walk or metro
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Moez

Liked: Cleanliness, staff & service, property conditions & facilities
Quite and near everything
Stayed 3 nights in Jan 2025
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Satisfied

Clean, comfortable, good desk service and great location
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated our stay here. Be aware that the entry to the hotel is inside a gallery. Parking is also blocks away. Staff was great!
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Magin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Trip to Milan

Very good
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Mowza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location Friendly staff and welling to help when needed. Clean and well maintained
Stayed 6 nights in Sep 2022
Verified review

10/10 Excellent

Melanie Polanco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location of this property, it is right in the heart of Milano. Very walkable, very safe, very friendly and accommodating staff. 10/10.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Nilsa maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in May 2024
Verified review

6/10 Okay

Michelle

Liked: Cleanliness, staff & service, amenities
There was no signage externally so I walked around for 10 minutes looking for the place and eventually had to ring the hotel to find out where it was.
Stayed 2 nights in Dec 2025