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Smart Hotel Milano

4.0 star property

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Photo gallery for Smart Hotel Milano

A modern building with a "SMART HOTEL" sign.
A modern conference room with long tables, blue chairs, and a green accent wall.
A modern hotel room with a wooden console table, a magazine, and a TV on a stand.
A modern lobby with leather chairs, a yellow rug, and a large mirror reflecting the interior.
A modern hotel room with a bed, a desk, a shower, and a bathroom with a mirror and sink.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Breakfast available
  • Business services
  • Laundry room

Explore the area

View in a map
Via Torriani Napo, 28, Milan, MI, 20124
  • Place, Pirelli Tower
    ‪2 min walk‬
  • Place, Piazza della Repubblica
    ‪6 min walk‬
  • Place, Corso Buenos Aires
    ‪9 min walk‬
  • Airport, Milan (MXP-Malpensa Intl.)
    ‪53 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

A modern hotel room with a bed, a desk with a computer, a seating area, and a view of the city through large windows.

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(59 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Triple Room

A modern hotel room with a bed, a desk, a shower, and a bathroom with a mirror and sink.

Triple Room

8.0 out of 10
Very good
(11 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Double Room Single Use

A modern hotel room with a bed, a desk with a computer, a seating area, and a view of the city through large windows.

Standard Double Room Single Use

8.8 out of 10
Excellent
(45 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, desk

Superior Double Room

  • Sleeps 3
  • 1 Single Sofa Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room

1 bedroom, minibar, in-room safe, desk

Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for DOUBLE SINGLE USE Double Single Use Standard

1 bedroom, minibar, in-room safe, desk

DOUBLE SINGLE USE Double Single Use Standard

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Triple Room

A modern hotel room with a wooden console table, a magazine, and a TV on a stand.

Superior Triple Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Double Room

A modern hotel room with a wooden console table, a magazine, and a TV on a stand.

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room Single Use

A modern hotel room with a wooden console table, a magazine, and a TV on a stand.

Superior Double Room Single Use

  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Smart Hotel Milano

Concierge services, dry cleaning, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a TV in a common area, and a front-desk safe are onsite.
Smart Hotel Milano offers 71 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of Smart Hotel Milano's great location. During your stay, you're just a quick walk from Pirelli Tower. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • 10 minutes by foot from Corso Buenos Aires and a 5-minute drive from Galleria Vittorio Emanuele II
  • Cats and dogs welcome for a fee
As a guest of Smart Hotel Milano, you'll find multilingual staff, concierge services, and laundry facilities. WiFi is free in public spaces. Smart Hotel Milano also features dry cleaning/laundry services, room service (during limited hours), and a front-desk safe.

This Art Deco Milan hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 25 for children

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar in shower (127 centimetre high)
  • Grab bar near toilet (127 centimetre high)
  • Handrails in stairways (127 centimetre high)
  • Lift (127 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (127 centimetre wide)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (152 centimetre high)
  • Wheelchair-width doorways (127 centimetre wide)

More

  • 7 floors
  • Art Deco architecture
  • Built in 1960
  • Double-glazed windows
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 55 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 10.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT015146A15QLVUQ8V, 015146-ALB-00416
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Idea
Hotel Idea Milano Centrale
Hotel Milano Centrale
Idea Hotel
Smart Hotel Milano
Idea Milano Centrale
Idea Milano Centrale Hotel
Milano Centrale Hotel
Idea Hotel Centrale
Idea Centrale
Smart Milano
Idea Hotel Milano Centrale
Smart Hotel Milano Hotel
Smart Hotel Milano Milan

Smart Hotel Milano Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 445 out of 890 reviews
Rating 8 - Good. 264 out of 890 reviews
Rating 6 - Okay. 105 out of 890 reviews
Rating 4 - Poor. 40 out of 890 reviews
Rating 2 - Terrible. 36 out of 890 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lilibeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming staff, room is clean. Hotel is very close to the central station which was a bonus.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Ching Man

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Clean smart rooms, pleasant staff, just a few minutes walk from Milano Central Station.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Vinton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent find close to the train station. Room was clean and the property well kept. We opted for the additional cost of morning breakfast which was very good and recommended. I would easily stay here again !
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Myrtle Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, close to train station.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Easy location just cross the main train statikn
Stayed 1 night in Mar 2026
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service
Got a really great price. Only a few minutes walk from Milano Central station so really well located to get around.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, amenities
Clean and the staff was great. Great location
Stayed 1 night in Nov 2025
Verified

8/10 Good

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff as well as breakfast room staff are very helpful, efficient, and friendly. They are a delight to work with. The rooms are very comfortable and clean, as are the bathrooms, although we wish they provided more than a single bar of soap (hair conditioner would be appreciated as well :)). The breakfast offerings were good and well-prepared; a very nice service to start your day!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Anthony

Liked: Cleanliness, amenities
The Snack Fridge was a great touch ;)
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Ousmane

Liked: Cleanliness, amenities, property conditions & facilities
The staff at the hotel were very friendly and very polite. Clean rooms and great location.
Stayed 6 nights in Oct 2025
Verified

8/10 Good

Ibrahim

Liked: Cleanliness, amenities, property conditions & facilities
It was nice
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Sharada

Liked: Cleanliness, amenities, property conditions & facilities
Smart hotel was clean and very comfortable to stay in. The hotel is close to Milano Central making commuting around the city very easy. I would there again.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Ayham

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, with plenty of shops and restaurants around and super close to the Milano Central Station
Stayed 4 nights in Sep 2025
Verified

6/10 Okay

Nicola

Liked: Cleanliness, staff & service, amenities
Room Was nice and clean, basic only had one pillow each very flat ciuld hear everything in hotel and out on street
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Raveena

Liked: Cleanliness, property conditions & facilities
Poor amenities. Clean. Staff could have had better communication skills.
Stayed 4 nights in Mar 2026
Verified

6/10 Okay

Donald

Liked: Cleanliness, staff & service
Disliked: Amenities
The property is ok. Good bed and clean the shower pan was broken and leaked badly causing visible wood rot. Door handles were loose. An electrical plug was broken, and the hair dryer sometimes failed to work.otherwise it was good.Its rather small and looks sleek and modern, it’s just getting worn. Staff super nice and helpful!! Very convenient location for trains, metro, restaurants, etc.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Tariro

Me and my friend visited Milan in December as a little get away before Christmas. We wanted to stay somewhere accessible and affordable but still nice as we were there for 4 nights. When we originally checked in the room was okay but we small for the duration we were there.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Michal

Liked: Cleanliness
Very nice close to everything
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, room small, staff very helpful. Beds very comfortable and shower great water pressure.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Tacito

Liked: Cleanliness, staff & service, amenities
Very good Hotel!! Extremely well located! Next to the Milan’s Central Train/Metro Station. Great restaurants nearby. Now Internally, the room was great!! It is small but we had a carry on luggage and a backpack and it worked out very well!!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Brant

Liked: Cleanliness, staff & service, amenities
Modern. Clean. Near the main train station. WiFi is fine. Very warm.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Gena

Liked: Cleanliness, staff & service, property conditions & facilities
No coffee and tea service anywhere in the building except for if you buy the breakfast. Room was very functional, but auster
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and very professional staff.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Takashi

Liked: Cleanliness, property conditions & facilities
Good!
Stayed 5 nights in Jan 2026