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Smart Hotel Milano

4.0 star property

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Photo gallery for Smart Hotel Milano

Exterior
Triple Room
1 bedroom, minibar, in-room safe, desk
Daily buffet breakfast (EUR 20 per person)
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Pet-friendly
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View in a map
Via Torriani Napo, 28, Milan, MI, 20124
  • Place, Corso Buenos Aires
    ‪9 min walk‬
  • Place, Piazza del Duomo
    ‪5 min drive‬
  • Place, Cathedral of Milan
    ‪5 min drive‬
  • Airport, Milan (LIN-Linate)
    ‪11 min drive‬

Room options

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, desk

Superior Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room Single Use

1 bedroom, minibar, in-room safe, desk

Superior Double Room Single Use

  • 25 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(45 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Triple Room

1 bedroom, minibar, in-room safe, desk

Superior Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Standard Double Room Single Use

1 bedroom, minibar, in-room safe, desk

Standard Double Room Single Use

8.6 out of 10
Excellent
(39 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Triple Room

Triple Room

Triple Room

8.6 out of 10
Excellent
(10 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

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About this property

Smart Hotel Milano

Art Deco hotel in Milan with a 24-hour front desk
Concierge services, dry cleaning, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a TV in a common area, and a front-desk safe are onsite.
Smart Hotel Milano offers 71 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of Smart Hotel Milano's great location. During your stay, you'll be within walking distance of Corso Buenos Aires. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • 11 minutes by foot from Corso Buenos Aires and a 5-minute drive from Piazza del Duomo
  • Cats and dogs welcome for a fee
As a guest of Smart Hotel Milano, you'll find multilingual staff, concierge services, and laundry facilities. WiFi is free in public spaces. Smart Hotel Milano also features dry cleaning/laundry services, room service (during limited hours), and a front-desk safe.

This Art Deco Milan hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 20 for adults and EUR 20 for children

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar in shower (127 centimetre high)
  • Grab bar near toilet (127 centimetre high)
  • Handrails in stairways (127 centimetre high)
  • Lift (127 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (127 centimetre wide)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (152 centimetre high)
  • Wheelchair-width doorways (127 centimetre wide)

More

  • 7 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 1960
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 20 for children
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT015146A15QLVUQ8V, 015146-ALB-00416
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Idea
Hotel Idea Milano Centrale
Hotel Milano Centrale
Idea Hotel
Smart Hotel Milano
Idea Milano Centrale
Idea Milano Centrale Hotel
Milano Centrale Hotel
Idea Hotel Centrale
Idea Centrale
Smart Milano
Idea Hotel Milano Centrale
Smart Hotel Milano Hotel
Smart Hotel Milano Milan

Reviews

Smart Hotel Milano Reviews

8.4

Very good

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 354 out of 701 reviews
Rating 8 - Good. 208 out of 701 reviews
Rating 6 - Okay. 80 out of 701 reviews
Rating 4 - Poor. 28 out of 701 reviews
Rating 2 - Terrible. 31 out of 701 reviews

Reviews

10/10 Excellent

Edwin

Stayed 2 nights in Jun 2025

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service
Close to the station, room was clean. Howbwve they need to redesign the showers because the water splashes out and wet the floor
Stayed 2 nights in Jun 2025

8/10 Good

Shaohui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the train station, and many restaurants within walking distance; there was no room cleaning on the second day which I don't know the reason: may be I need to request, but no body told me when I checked-in.
Stayed 3 nights in Jun 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

10/10 Excellent

rishi

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location - 5min walk from Central Station! Very modern and clean hotel, with pleasant staff.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ivy K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Eric

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
There was another guest who had a baby that would scream at night. The couple then also fought loudly with each other. This happened multiple nights. Nothing was done. The shower also leaked a lot of water onto the floor
Stayed 2 nights in May 2025

6/10 Okay

NEIL

Travelled with partner
Disliked: Amenities
Poor quality bathroom products; no ice machine or any available- a major miss by ANY hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mohit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient, around the corner from train station. Property is clean and the staff is really helpful.
Stayed 1 night in May 2025

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
5 minutes walk from Milan Central train station. 1 minute walk to subway station. A clean newer property. Room spacious.
Stayed 2 nights in May 2025

10/10 Excellent

Kaylynne

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super buena

Muy bien todo
Stayed 6 nights in May 2025

4/10 Poor

Tamara

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The room is clean. The location is good for train travellers . But 4 stars hotel without water to the guest suggested!!!!! We’re 3 persons in the room and during our 5 day staying we always asked towels and toilet paper for the 3 one!!!
Stayed 5 nights in May 2025

8/10 Good

Monica

Liked: Cleanliness
Stayed 1 night in May 2025

6/10 Okay

Chris

Liked: Cleanliness, property conditions & facilities
1st floor street facing room very noisy but other than that a nice clean hotel close to the station
Stayed 1 night in May 2025

4/10 Poor

angelina

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
we went there since it opened. However, it looks very badly kept. It is runned down.I asked to put an alarm for six since we had to leave for the airport and they forgot to do it. Luckily, I also put it on my phone or I could have missed my flight. It is dusty and not well kept. We will not be returning to this hotel.
Stayed 3 nights in May 2025

8/10 Good

Polina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

2/10 Terrible

emperatriz

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I booked this hotel and never stayed here.. I was informed in my arrival that they moved me to another called HD8. No heads up about the change. Nothing offered for the inconvenience. The hotel that I was moved too, looked like a dungeon. The layout was horrible and scary because all the lights were off. Sensor light but scary. Don’t book your stay at any of these 2 hotels in Milan. My saving grace that I only stayed for 2 nights.
Stayed 3 nights in May 2025

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay

We had a very nice stay here. It's very close to the train, and a short walk or metro ride to everything else. The room was very clean and comfortable. Would stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mariam, Yerevan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for a short trip. 1 min from Central station and Metro.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sandhya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night with family (myself, wife and 2 year old daughter). Can’t fault the location, metro just next to it. Service was brilliant with very helpful staff, allowed me to check in early as I had arrived early so staff at the check in asked for our room to be ready first so that we could check in which was a big help for us. Room was decent size, good amenities, however breakfast wasn’t upto the standard expected as the rest but still it wasn’t that bad. Will defenitely recommend the place, the price, location and hotel is clean and very friendly and helpful staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Gabriel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended hotel close from the train station. A must in Milan!
Stayed 2 nights in Apr 2025

10/10 Excellent

Anas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Apr 2025

10/10 Excellent

Gurdeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025