Smart Hotel Milano

4.0 star property

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Photo gallery for Smart Hotel Milano

Exterior
Triple Room
Lobby
1 bedroom, minibar, in-room safe, desk
Daily buffet breakfast (EUR 25 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
  • Laundry room

Explore the area

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Via Torriani Napo, 28, Milan, MI, 20124
  • Place, Piazza della Repubblica
    ‪6 min walk‬
  • Place, Corso Buenos Aires
    ‪9 min walk‬
  • Place, Porta Venezia
    ‪12 min walk‬
  • Airport, Milan (LIN-Linate)
    ‪17 min drive‬

Room options

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(51 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

Triple Room

8.6 out of 10
Excellent
(10 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed

Standard Double Room Single Use

8.6 out of 10
Excellent
(42 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed

Superior Double Room

  • Sleeps 3

Double Room

  • Sleeps 2

Superior Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Superior Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room Single Use

  • 25 sq m
  • Sleeps 1
  • 1 Queen Bed

Triple Room

  • Sleeps 3

Superior Triple Room

  • Sleeps 3

Similar properties

About this property

Smart Hotel Milano

Art Deco hotel in Milan with a 24-hour front desk
Concierge services, dry cleaning, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a TV in a common area, and a front-desk safe are onsite.
Smart Hotel Milano offers 71 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of Smart Hotel Milano's great location. During your stay, you'll be within walking distance of Corso Buenos Aires. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • 11 minutes by foot from Corso Buenos Aires and a 5-minute drive from Piazza del Duomo
  • Cats and dogs welcome for a fee
As a guest of Smart Hotel Milano, you'll find multilingual staff, concierge services, and laundry facilities. WiFi is free in public spaces. Smart Hotel Milano also features dry cleaning/laundry services, room service (during limited hours), and a front-desk safe.

This Art Deco Milan hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 25 for children

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar in shower (127 centimetre high)
  • Grab bar near toilet (127 centimetre high)
  • Handrails in stairways (127 centimetre high)
  • Lift (127 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (127 centimetre wide)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (152 centimetre high)
  • Wheelchair-width doorways (127 centimetre wide)

More

  • 7 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 1960
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 55 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 10.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT015146A15QLVUQ8V, 015146-ALB-00416
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Idea
Hotel Idea Milano Centrale
Hotel Milano Centrale
Idea Hotel
Smart Hotel Milano
Idea Milano Centrale
Idea Milano Centrale Hotel
Milano Centrale Hotel
Idea Hotel Centrale
Idea Centrale
Smart Milano
Idea Hotel Milano Centrale
Smart Hotel Milano Hotel
Smart Hotel Milano Milan

Smart Hotel Milano Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 390 out of 770 reviews
Rating 8 - Good. 230 out of 770 reviews
Rating 6 - Okay. 85 out of 770 reviews
Rating 4 - Poor. 31 out of 770 reviews
Rating 2 - Terrible. 34 out of 770 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Abdul

Stayed 2 nights in Sep 2025

6/10 Okay

Donald

Liked: Cleanliness
Staff promised to extend stay until 7pm then told me later that they are sold out!
Stayed 2 nights in Sep 2025

8/10 Good

Inderjeet

Liked: Cleanliness, staff & service, property conditions & facilities
Well positioned to access Milano Centrale station. Easily workable to places to eat and all the shops in Centrale Station. Clean rooms and friendly staff.
Stayed 3 nights in Sep 2025

8/10 Good

Bethan

Stayed 1 night in Sep 2025

10/10 Excellent

anthony

Stayed 1 night in Sep 2025

8/10 Good

Ayham

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, with plenty of shops and restaurants around and super close to the Milano Central Station
Stayed 4 nights in Sep 2025

6/10 Okay

Leanna

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Three stars. Honestly if it wasn’t for the horrible shower drain flooding, I’d probably give it 4 or 5 stars. The first time I took a shower and the shower drain was semi clogged, and there wasn’t a high enough rim around the edges, so the water poured out and flooded the whole bathroom. Asked for the room to be changed, and I got a different room with the same problem. At this point I gave up and I just turned the water on for a few min at a time and waited for the water to slowly drain. Super annoying Other than this, location was great and the room was modern and clean.
Stayed 4 nights in May 2025

6/10 Okay

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for my one nigh stopover. I would not want to stay more than that as there are many prettier area around Milan. Staff were fine and room was clean and functional
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, room small, staff very helpful. Beds very comfortable and shower great water pressure.
Stayed 5 nights in Sep 2025

4/10 Poor

Daniel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Tyra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious style rooms
Stayed 1 night in Aug 2025

4/10 Poor

Sui

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I booked the king size bed room but they didn’t give me king size bed and it was very uncomfortable. No sheer coverings on the window. We had to cover the window with thick curtains all the time. It’s like staying in the dungeon. No coffee machine. Very limited bathroom amenities. Can’t be 4 star hotel.
Stayed 3 nights in Sep 2025

10/10 Excellent

Victor

Stayed 1 night in Aug 2025

6/10 Okay

David

Disliked: Staff & service, amenities, property conditions & facilities
Comfortable bed
Stayed 2 nights in Aug 2025

10/10 Excellent

Edith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent, very helpful and friendly
Stayed 3 nights in Aug 2025

8/10 Good

Lin

Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Ion

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

4/10 Poor

arlene, any city

Disliked: Cleanliness, staff & service, property conditions & facilities
sticky dirty presenting itself as clean. jail cell vibes
Stayed 1 night in Aug 2025

10/10 Excellent

Hiran

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

JESUS FELIX

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ubicación inmejorable

Ubicación excelente en la Estación de trenes de milano central
Stayed 3 nights in Aug 2025

10/10 Excellent

Yan Kit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 4 nights in Aug 2025

10/10 Excellent

Alice

Stayed 3 nights in Aug 2025