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Sheraton Minneapolis West Hotel

4.0 star property
VIP Access

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Breakfast and lunch served
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Lobby
42-inch flat-screen TV with cable channels, TV, iPod dock
Room, 2 Double Beds | Pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
12201 Ridgedale Dr, Minnetonka, MN, 55305
  • Place, Ridgedale Center
    ‪3 min walk‬
  • Place, U.S. Bank Stadium
    ‪15 min drive‬
  • Place, Mall of America
    ‪26 min drive‬
  • Airport, Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.)
    ‪30 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

9.4 out of 10
Exceptional
(94 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds

9.4 out of 10
Exceptional
(30 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Club Room, 2 Double Beds

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Hearing Accessible)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Sheraton Minneapolis West Hotel

An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a hot tub are onsite. Housekeeping is available on request.
Sheraton Minneapolis West Hotel offers 220 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Sheraton Minneapolis West Hotel. During your stay, you're just a quick walk from Ridgedale Center. Features include free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free RV/bus/truck parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 5-minute walk from Ridgedale Center and 6 minutes by car from Shops at West End
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Sheraton Minneapolis West Hotel offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Sheraton Minneapolis West Hotel. You'll have access to the health club at a partner property. Parking is available for a fee.

This 4-star Minnetonka hotel is smoke free.

For a fee, guests can enjoy local cuisine breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Atrium Bistro - This bistro serves breakfast and lunch. Guests can enjoy drinks at the bar.
Reserve Lounge - This bar serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free RV/bus/lorry parking on site
  • Parking on site (USD 5 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Local cuisine breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 25 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Atrium Bistro
  • Reserve Lounge

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (84 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (173 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1983
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50.00 per accommodation (varies based on length of stay)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 25 per person
  • Self parking fee: USD 5 per night
  • Pet fee: USD 50.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive smart lock details.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Minneapolis West
Minneapolis Sheraton
Minneapolis Sheraton West
Sheraton Minneapolis West
Sheraton Minneapolis West Hotel
Sheraton Minneapolis West Hotel Minnetonka
Sheraton Minneapolis West Minnetonka
Sheraton West
Sheraton West Hotel
Sheraton West Minneapolis
Minnetonka Sheraton
Sheraton Minnetonka
Sheraton Minneapolis
Sheraton Minneapolis West
Sheraton Minneapolis West Hotel Hotel
Sheraton Minneapolis West Hotel Minnetonka
Sheraton Minneapolis West Hotel Hotel Minnetonka

Sheraton Minneapolis West Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 693 out of 1000 reviews
Rating 8 - Good. 170 out of 1000 reviews
Rating 6 - Okay. 70 out of 1000 reviews
Rating 4 - Poor. 30 out of 1000 reviews
Rating 2 - Terrible. 37 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Monica, Rosemount

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
An absolutely beautiful hotel with great staff!
Stayed 1 night in Dec 2025

10/10 Excellent

Antonio

Stayed 1 night in Dec 2025

10/10 Excellent

Joseph

Stayed 1 night in Dec 2025

10/10 Excellent

Renae

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice stay overall. Good location, nice, clean, quiet rooms. Good staff. It’s one of our favorite stays.
Stayed 1 night in Dec 2025

10/10 Excellent

Neil

Stayed 1 night in Dec 2025

10/10 Excellent

Andrew

Stayed 1 night in Dec 2025

4/10 Poor

George

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Shower would not stop dripping for 1 hour, took 3 times to stop it. Stairway was secure and would not let me in . Information the management. He wanted to prop it open, I informed him that’s a fire hazard. Food looked good but I had the runs 30 minutes. I’m assuming food poisoning. I informed the desk clerk about this. Bad stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Darlene

Travelled with partner
Liked: Cleanliness
Beautiful property, elegant lobby, great Club rooms, nice pool, great breakfast, friendly and efficient staff.
Stayed 2 nights in Dec 2025

8/10 Good

Karla F.

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and breakfast was delicious!
Stayed 2 nights in Dec 2025

10/10 Excellent

Nanette

Stayed 1 night in Nov 2025

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn't eat breakfast at the hotel
Stayed 1 night in Dec 2025

8/10 Good

Subbi

Stayed 2 nights in Dec 2025

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great except the hot tub was out of order
Stayed 1 night in Nov 2025

10/10 Excellent

Timothy

Stayed 2 nights in Nov 2025

6/10 Okay

Matthew

Stayed 1 night in Nov 2025

10/10 Excellent

Karen E, HOWARD LAKE

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, and easy check in, and check out! Excellent staff!
Stayed 1 night in Nov 2025

2/10 Terrible

Charles

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Had to switch rooms due to lack of heat in original room. Second room had the same heating issues but also infested with ants.
Stayed 5 nights in Nov 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities
I booked a room that wasn’t available so I got an upgrade for free with the help at the front desk Maria. She was so helpful and amazing customer service.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Great hotel, convenient shopping, dining. Love the room, love the hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Dennis

Stayed 3 nights in Nov 2025

10/10 Excellent

Jeanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was beautiful and staff was great!
Stayed 2 nights in Nov 2025

6/10 Okay

AMANDA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In our room, the cable was pulled out of the TV, and we had to repair that to watch television. The fridge didn't work at all, did not get cold. Ice was inconvenient to get from the front desk and took a long time. Breakfast was underwhelming for the price. The hotel staff was superb, and the pool and hot tub were relaxing and clean.
Hotel breakfast for $21 - standard free breakfast fare.
Stayed 1 night in Nov 2025

8/10 Good

norca

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean.
Stayed 1 night in Nov 2025

8/10 Good

Shelley

Business traveller
Liked: Cleanliness, staff & service, amenities
Overall the hotel and room are really nice and clean. The bed was really comfortable and the room was quiet and vent when the fan kicked on. Thank you! Staff was great. It could use a little updating in some public areas. Nothing bad, just looks worn. The Club room had great choices on snacks and drinks. I will definitely be staying there again. On a side note- I used to clean rooms there back in the late 80’s, so it was fun to go back!
Stayed 1 night in Nov 2025