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 Mombasa • 1 Room
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New Palm Tree Hotel

3-star property
Nkrumah Road (old Fort Jesus road), Mombasa, (01) 562 1066
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Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Quadruple Room, Multiple Beds, Non Smoking, Terrace

Bed Count 1 King Bed Maximum Occupancy 5 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Hotel Description

During your stay at New Palm Tree Hotel, you're just a quick walk from Holy Ghost Cathedral. Features include free breakfast and free self-parking, plus 2 restaurants.

  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy African cuisine while dining at Kitobero Cafe
  • Services include tour or ticket assistance, a porter and luggage storage
  • Just a 5-minute walk from Holy Ghost Cathedral and a 2-minute drive from Shree Cutch Satsang Swaminarayan Temple
  • Airport shuttle service available for a fee

About the New Palm Tree Hotel

Location Nkrumah Road (old Fort Jesus road), Mombasa, 80100

Property Features

There are 2 restaurants on site, along with a coffee shop/cafΘ. Free breakfast is served daily. A business centre and a meeting room are available. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, tour or ticket assistance, and a picnic area are also featured at the business-friendly New Palm Tree Hotel. Self parking is free. This Colonial Mombasa hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Built in 1954
  • Cooked-to-order breakfast (free)
  • Terrace on the roof
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

New Palm Tree Hotel offers 30 air-conditioned accommodations with a safe and a ceiling fan. This Mombasa hotel provides complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Television
  • Fridge
  • Shower
  • Housekeeping (daily)
  • Safe
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served a free cooked-to-order breakfast daily from 7:00 AM to 9:00 AM.

Kitobero Cafe – This restaurant specialises in African cuisine and only serves lunch.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at 4 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at New Palm Tree Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: KES 1500 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • New Palm Hotel
  • New Palm Tree
  • New Palm Tree Hotel
  • New Palm Tree Hotel Mombasa
  • New Palm Tree Mombasa
  • New Palm Tree Hotel Hotel
  • New Palm Tree Hotel Mombasa
  • New Palm Tree Hotel Hotel Mombasa

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.