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Hotel Grand Reyes

2.5 star property

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Photo gallery for Hotel Grand Reyes

An indoor swimming pool with clear blue water, surrounded by a low wall and a stone-textured wall in the background.
A rectangular swimming pool with clear blue water, surrounded by a tiled deck and a stone wall with green accents.
A hotel room with two beds, a nightstand, a lamp, and a telephone.
A modern bathroom with a shower, toilet, and vanity.
A bar area with a checkered floor, red curtains, and a bar counter.

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Av. Hidalgo No. 543 Pte., Centro, Monterrey, NL, 64000
  • Place, Basilica Parroquia La Purisima
    ‪1 min walk‬
  • Place, Alameda
    ‪10 min walk‬
  • Place, Auditorium Pabellón M
    ‪14 min walk‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a nightstand, a lamp, and a telephone.

Standard Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Double Room

A hotel room with two beds, a nightstand, a lamp, and a telephone.

Family Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Classic Double Room

A hotel room with two beds, a desk, a chair, and a window.

Classic Double Room

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Hotel Grand Reyes

This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar and a 24-hour front desk.
Hotel Grand Reyes offers 30 air-conditioned accommodations with complimentary bottled water. Televisions come with cable channels.

Bathrooms include showers. This Monterrey hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Grand Reyes, you're just a quick walk from Basilica Parroquia La Purisima. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include luggage storage
  • Just a 2-minute drive from Macroplaza and a few minutes from Santa Lucia Riverwalk
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Hotel Grand Reyes also features an outdoor pool, room service (during limited hours), and an elevator. Free self parking is available.

This Monterrey hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 8 AM to 11 AM.
Onsite venue - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 8 AM to 11 AM for a fee: MXN 90 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 90 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9 AM to 9 PM.

Property is also known as

Hotel Gran Reyes Monterrey
Gran Reyes Monterrey
Hotel Grand Reyes Monterrey
Hotel Grand Reyes
Grand Reyes Monterrey
Grand Reyes
Hotel Grand Reyes Hotel
Hotel Grand Reyes Monterrey
Hotel Grand Reyes Hotel Monterrey

Hotel Grand Reyes Reviews

Reviews

6.2
Rating 10 - Excellent. 49 out of 256 reviews
Rating 8 - Good. 56 out of 256 reviews
Rating 6 - Okay. 67 out of 256 reviews
Rating 4 - Poor. 36 out of 256 reviews
Rating 2 - Terrible. 48 out of 256 reviews

6.2/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service
Stay was ok just to sleep and head out the next day. They have remodeling and the noice is everywhere thruout the day.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Abel

Liked: Cleanliness
Disliked: Staff & service
It was alright, need to fix the lobby restroom, fix door knob to room 303 and have the water warmer
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Bely

Liked: Cleanliness, staff & service, room comfort
Forth floor go remodeled, good locatation.. Pool nice.. Price great.. Hot water for show... Cool air... Tv worked great... Have syayed there several times ... We keep going back !!!
Stayed 1 night in Apr 2024
Verified

2/10 Terrible

Pablo

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible place, booking thru the app doesn’t work, is more expensive than posted, and totally not worth for the price, old and not well maintained,
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

Lorena

Disliked: Cleanliness, amenities, property conditions & facilities
Well it was full of male visitors, not a problem, but they were everywhere around the property; gathering in groups. Walking inside the amenities found them sitting on the floor on the phone or eating. One of them was with no shirt on sitting on the hallways. I canceled my reservation and l went to a different place.
Stayed 4 nights in Jun 2022
Verified

4/10 Poor

Edgard

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No lo califico con "Terrible" porque estoy seguro que hay peores lugares. Estuve a punto de dar por perdido lo que pagué para ir a buscar otro hotel, pero era tal mi necesidad de dormir que decidí quedarme. Es un hotel viejo, descuidado, sombrío y por alguna razón está lleno de trabajadores y/o de migrantes que hace que se sienta muy inseguro.
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Jesus ALEJANDRO

Liked: Staff & service
Había mucha gente de fuera en todo el hotel, estacionamiento, patio, pasillos, fácil había unas 200 personas en todo el hotel desparramados y generaba un poco de desconfianza, el personal fue muy amable
Stayed 4 nights in Mar 2026
Verified

4/10 Poor

Linda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mucho ruido, y el personal nada amable
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Sonia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La persona que me recibio distraida con mala actitud, la limpieza pesima. Muy mala experiencia
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jared

Liked: Cleanliness, amenities, property conditions & facilities
Una habitación y servicios excelentes
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien como siempre
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Edna Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy centrico
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Jorge

Disliked: Staff & service, property conditions & facilities
Falta de atención al Visitante, No proporcionaron Toallas, El Control de la Televisión No Sirbio , en el Baño No Cuenta Con Regulador de Agua tibia O Fria, ...Gracias
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Francisco Javier

No me gustó que no me hayan regresado los $200 pesos que dejé de depósito, solo por haber salido de la habitación a las 12:25 del día, o sea 25 minutos después del check out
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities
Me gustó!
Stayed 1 night in May 2025
Verified

2/10 Terrible

Erendira

Disliked: Cleanliness, property conditions & facilities
Instalaciones muy deterioradas, muebles rotos, ropa de cama sucia, toallas viejas, papel higiénico rehusado
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Daniel Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien nadamás falta más estacionamiento
Stayed 1 night in Nov 2024
Verified

4/10 Poor

Mario Alberto

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Demasiado ruido

No respetaron el precio de la reservacion de la aplicación (cobraron más). Por la madrugada gritos en pasillo y golpes fuertes en las puertas y también a las 6 y media de la mañana. Limpieza bien y cama y almohadas cómodas. Personal de recepción fue amable.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Liliana Elizabeth

Liked: Staff & service
Disliked: Property conditions & facilities
Le hace falta una remodelación.
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Cristopher

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
La propiedad es algo vieja, en la habitación había cucarachas y la alberca muy sucia, al igual había cucarachas alrededor de ella
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

JOSE

Mucho humo en la habitación y mal servicio
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Edgar Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 4 nights in Jul 2024
Verified

6/10 Okay

Martha Guadalupe

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel en remodelación

Hotel en remodelación varios pisos y dónde no está en remodelación mucho olor a humedad. No es muy familiar, muchos trabajadores a trámites de visa
Stayed 2 nights in Jun 2024
Verified

2/10 Terrible

Jose Abel

Disliked: Cleanliness, staff & service, property conditions & facilities
No respetaron mi fecha de reservación, llegué al hotel y no había un espacio para mí y muy grosero el personal no les importó mi reservación al contrario me culpaban por hacer reservaciones por aplicación.
Stayed 2 nights in Jun 2024