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Hotel Cristal Munchen

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Photo gallery for Hotel Cristal Munchen

Daily to-go breakfast for a fee
Property entrance
Deluxe Triple Room, 1 Bedroom | View from room
Reception
Standard Triple Room | View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Schwanthalerstrasse 36, 36, Munich, Bavaria, 00000
  • Place, Karlsplatz - Stachus
    ‪8 min walk‬
  • Place, Theresienwiese
    ‪8 min walk‬
  • Place, Marienplatz
    ‪16 min walk‬
  • Airport, Munich (MUC-Franz Josef Strauss Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Triple Room, 1 Bedroom

Deluxe Triple Room, 1 Bedroom

Deluxe Triple Room, 1 Bedroom

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 3 Single Beds
  • Free Wi-Fi

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About this property

Hotel Cristal Munchen

A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Self parking is free. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite.
Hotel Cristal Munchen offers 100 accommodations with safes and coffee/tea makers. 80-cm flat-screen televisions come with cable channels.

Bathrooms include bathtubs, complimentary toiletries, and hair dryers. This Munich hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Our customers tell us they enjoy the overall property condition at Hotel Cristal Munchen. During your stay, you're just a quick walk from Theresienwiese. Free self parking, a restaurant, and a bar are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • To-go breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • 10 minutes by foot from Theresienwiese and a 2-minute drive from Marienplatz
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 9 meeting rooms.

Event space at this hotel measures 5683 square feet (528 square meters) and includes a conference center. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Hotel Cristal Munchen. Self parking is free.

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 10:00 AM.
Hotel Cristal Munchen has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: EUR 9.60 for adults and EUR 9.60 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Conference centre (5,683 square foot of space)

Accessibility

  • Lift

More

  • 1 building
  • 6 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are available for EUR 20.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately EUR 9.6 for adults and EUR 9.6 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 20 (subject to availability)
  • Crib (infant bed) fee: EUR 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Cristal
Best Western Cristal Munich
Best Western Hotel Cristal
Best Western Hotel Cristal Munich
Hotel Cristal München Munich
Hotel Cristal München
Cristal München Munich
Cristal München
Hotel Cristal München
Hotel Cristal Munchen Hotel
Hotel Cristal Munchen Munich
Hotel Cristal Munchen Hotel Munich

Hotel Cristal Munchen Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 261 out of 1000 reviews
Rating 8 - Good. 455 out of 1000 reviews
Rating 6 - Okay. 174 out of 1000 reviews
Rating 4 - Poor. 68 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Rainer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Für ein, zwei Nächte in München empfehlenswert.

Das Hotel liegt im Bahnhofsviertel. Es gibt viele kleine Läden und Restaurants im Umkreis. Das Hotel selbst ist sehr groß, die Zimmer sind schon etwas in die Jahre gekommen. Auch das Bad benötigt eine Renovierung, Sauberkeit so lala. Aufgrund der Coronavetordnungen wurde das Frühstück (sehr lecker) aufs Zimmer serviert. Für ein, zwei Nächte in München ist das Hotel empfehlenswert.
Stayed 1 night in Nov 2020
Verified review

6/10 Okay

Martin

Liked: Staff & service
Disliked: Cleanliness
Beim Einchecken war ein Zimmer noch nicht bereit (gebrauchte Bettwäsche der Vorgänger noch vorhanden) jedoch sofort und problemlos ein anderes Zimmer erhalten. Bezüglich sauberkeit: Im einten Zimmer noch Traubenreste vom Vorgänger unter dem Bett.
Stayed 2 nights in Oct 2020
Verified review

8/10 Good

Drazen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alles ok

Alles in Ordnung. Viele Hotels in Umgebung. Strasse mit viel Lärm (Baustellen) aber das hat uns nicht gestresst. Hauptbahnhof, Marienplatz und Geschäfte... alles nicht weit.
Stayed 2 nights in Oct 2020
Verified review

4/10 Poor

Verified traveller

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Das Personal war sehr freundlich. Jedoch finde ich, dass ein 4 Sterne Hotel eine bessere Hygiene bieten sollte. Das WC hätte schon länger ersetzt werden müssen. Die Spülung war viel zu schwach. Beim Einzug lag ein Haar drauf. Der Duschvorhang war ekelig. Nicht alle Glühbirnen funktionierten. Im ganzen Hotel liegt Teppich. Nur leider wurde selten in den Gängen sauber gemacht.
Stayed 2 nights in Sep 2020
Verified review

4/10 Poor

Pablo

Liked: Property conditions & facilities
I asked for pillows 2 nights and they didn’t give them to me, I forgot a pair of expensive sandals and they told me they didn’t found them.
Stayed 4 nights in Aug 2020
Verified review

2/10 Terrible

Rafael

Son una basura de hotel. Sin conciencia de los personas que no podemos viajar por estar cerrados aun los aeropuertos cerrados por los gobiernos. No les importo. Basura de hotel
Stayed 3 nights in Jun 2020
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour de 3jours (2nuits) pas très agréables ni beaucoup d’empathie de la part du staff. Je me réveille les deux matins avec l’odeur de cigarette. Même après la plainte à la réception, on continue à fumer. Lors du check-out, je fais savoir que ce n’était pas agréable de sentir la cigarette dans un hôtel 4 étoiles. La seule réponse que le réceptionniste a su me donner: “OK”. C’est tout. Pas même une simple excuse. Ou simplement dire que “nous avons essayé d’identifier et de remédier au problème.” Juste “OK”. Si c'était une auberge de jeunesse, j’aurais pu comprendre à la limite. Mais un hotel “4 étoiles”??
Stayed 2 nights in Aug 2020
Verified review

6/10 Okay

Rina

Liked: Staff & service
Das Zimmer war nicht unbedingt sauber, mussten selber nochmal putzen. Vom Frühstück haben wir auch was andres erwartet.
Stayed 1 night in Aug 2020
Verified review

8/10 Good

Anne-Mette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rent og pænt

Fint rent og super centralt. Parkering på stedet til kun15€ pr døgn.
Stayed 1 night in Aug 2020
Verified review

2/10 Terrible

Cristina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible experience! Not at all like the pictures!

We ended up not staying at this hotel. The hotel is located in a very crowded, dirty area (despite the central location). There was a construction site in front of the hotel so we asked for a room facing the other side. The room is not at all like the pictures, the wallpaper was peeling off, the floor was not clean and we found half eaten packs of food in the fridge. They didn't clean the room! The guy in the reception told us that because of Covid there will be no room service and if we want we can get fresh towels in the reception. The window was facing a balcony that was closed with wires and smelled like urine! We checked in another hotel! Horrible experience!
Stayed 3 nights in Jul 2020
Verified review

8/10 Good

Silvia

Liked: Cleanliness, staff & service, room comfort
Das hotelpersonal an der Rezeption äußerst freundlich und zuvorkommend. Zimmer sauber. Frühstück solala... Sehr angenehm, dass die Tiefgarage direkt vom Hotel aus zu begehen ist. Alles in allem ein sehr angenehmer Aufenthalt.
Stayed 1 night in Jul 2020
Verified review

2/10 Terrible

Jo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I haven't been. Covid 19 prevented me from going and the hotel won't refund my money!
Stayed 3 nights in Jul 2020
Verified review

8/10 Good

Philipp

Liked: Cleanliness, property conditions & facilities, room comfort

sehr zentral gelegen

Masken werden in allen öffentlichen Gebieten im Hotel gefordert, es gibt aber keine, die vom Hotel zur Verfügung gestellt oder gegen eine Gebühr bezogen werden könnten. Zimmer soweit okay und sauber. Business Center sehr minimalistisch und erlaubt kein konzentriertes arbeiten.
Stayed 1 night in Jul 2020
Verified review

4/10 Poor

Rune

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

hold jer væk fra dette hotel!

Ingen aircondition, blev aldrig udbedret, ingen rengøring, fællesarealer beskidte, ingen morgenmadsrestaurant. Vi fik en madpakke dog. På ingen måde et 4 stjernet hotel!
Stayed 4 nights in Jul 2020
Verified review

8/10 Good

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go to Muchen!

Siamo stati molto bene. Hotel vicino al centro.
Stayed 1 night in Jun 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Die Lage des Hotels ist sehr zentral gelegen. Etwas abgelebt, zumindest die Zimmer. Bar/Restaurant waren geschlossen (Corona). Parkmöglichkeit für das Auto im Innenhof/Parkhaus. Das Gebiet, in dem das Hotel lag, ist sehr ausländisch durchzogen, viele Baustellen um das Hotel herum. Für 1-2 Nächte vollkommen ausreichend, solange man keine hohen Erwartungen hat.
Stayed 1 night in Jun 2020
Verified review

6/10 Okay

Rene

Liked: Cleanliness, property conditions & facilities, room comfort

Sauberes Hotel an guter Lage.

Sehr sauberes Hotel an sehr guter Lage, nahe am Bahnhof und der Innenstadt. Deshalb nichts für Menschen, die Lärm nicht vertragen. Was man uns vorher nicht sagte: Die Zimmer werden nicht jeden Tag gereinigt.
Stayed 2 nights in Jun 2020
Verified review

4/10 Poor

Benjamin

Disliked: Cleanliness, staff & service

Très mauvaise expérience

Tres mauvais accueil, aucun menage effectué pendant tt notre séjour, clim en panne, déjeuner en sachet a emporté juste 2 pauvre mini sandwich et un oeuf
Stayed 3 nights in Jun 2020
Verified review

10/10 Excellent

Edin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderfull
Stayed 8 nights in Apr 2020
Verified review

8/10 Good

Lone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tæt på centrum
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Vitalij

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfektes Hotel
Stayed 1 night in Apr 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 4 nights in Apr 2020
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

God service

Reisen ble avbrutt pga nedstengning og reiseforbud. Fikk tilgode lapp fra hotell selv om jeg ikke hadde rett til å avbestille. Dette var gledelig og jeg ser frem til å besøke hotellet når ting normaliserer seg etterhvert.
Stayed 3 nights in Mar 2020
Verified review

8/10 Good

Makkiy

Liked: Cleanliness, staff & service, amenities
お部屋はキレイにお掃除がしてあり、広くて快適に過ごせました。 ただ、洗面台の排水の流れがかなり悪く、不便でした。
Stayed 2 nights in Mar 2020
Verified review

6/10 Okay

Yui

Disliked: Staff & service

おすすめしません。

ジュネーブからの乗り換え便が飛ばず、急遽予約したホテルでした。同行者の泊まった部屋は排水管が逆流して、部屋を変えてもらいました。フロントも1人しかおらず、長い列。フロント横にバーのあるレストランがありますが、店員が感じが悪く入る気になれませんでした。もう泊まらないと思います。
Stayed 1 night in Feb 2020