I recently stayed at the Leonardo Hotel in Munich’s city center and while the staff were truly wonderful—friendly, attentive, and eager to help—the accommodations left much to be desired. The rooms felt outdated and lacked the comfort I expected at this price point. The shower doors didn’t close properly, causing water to leak onto the bathroom floor, and the towels provided were quite small. Amenities were minimal—just shampoo and soap, with no body lotion or other thoughtful touches.
For $1500 over four nights, I expected a far more polished and comfortable experience. Sadly, the value just wasn’t there. Despite the excellent staff, I wouldn’t choose this hotel again.