5 Feb 2019 by Sorry
First of all, we apologize for the inconvenience. We are very sorry that we reacted so unprofessionally and brought you into this unpleasant situation. Please be assured that this is not the standard of our house. We have already discussed this with all our colleagues and implement new standards and training so that this does not happen again. We also want to assure you that the behavior of our colleagues is due to inexperience and lack of expertise. In no way it has anything to do with the circumstance, you are being a lady, traveling alone. We are always happy to be good to our hotel guests in our restaurants, whether they are in groups, as a couple, or traveling alone. Dear Marie, we would be delighted if we could welcome you again on your next visit to Munich, we would like to invite you to our restaurant to convince you of our good service. We wish you a nice week and send you many greetings from the team of the Steigenberger Hotel Munich
15 Feb 2020 by Steigenberger Hotel München
Lieber Gast, vielen lieben Dank für Ihre Bewertung und Ihre Weiterempfehlung! Wir freuen uns, Sie bald wieder bei uns begrüßen zu dürfen. Ihr Oliver W. Schäfer General Manager
30 Apr 2019 by Steigenberger München Team
Lieber Gast, vielen Dank für Ihr Feedback. vielen Dank für Ihre Bewertung. Wir bedauern sehr, dass wir es nicht geschafft haben, Sie mit einem ausschließlich positiven Eindruck wieder zu verabschieden. Selbstverständlich wird Ihre Kritik an die entsprechende Stelle weitergeleitet. Wir hoffen, dass Sie während Ihrem nächsten Aufenthalt eine deutliche Verbesserung feststellen werden und freuen uns Sie demnächst wieder bei uns begrüßen zu dürfen. Ihr Steigenberger München Team
23 Feb 2019 by Dankeschön
Wir freuen uns, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt bei uns zu bewerten und bedanken uns für Ihr tolles Feedback. Hoffentlich sehen wir uns bei Ihrem nächsten München Besuch wieder. Viele Grüße vom Team des Steigenberger Hotels München
30 Jan 2019 by Dankeschön
Wir bedanken uns vielmals für Ihr Feedback zu Ihrem Aufenthalt in unserem Haus. Natürlich haben wir umgehend mit unseren Kollegen gesprochen, wie die Zimmer den Außentemperaturen entsprechend zu heizen sind. Bitte geben Sie uns das nächste Mal einen kurzen Hinweis, dann tauschen wir die große Bettdecke selbstverständlich gerne gegen zwei kleinere Bettdecken aus. Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen und schicken Ihnen viele Grüße vom Team des Steigenberger Hotels München.
17 Jan 2019 by Dankeschön
Vielen Dank für Ihre tolle Rückmeldung. Herzliche Grüße aus München vom Team des Steigenberger Hotels München
Steigenberger Hotel München offers its guests a full-service spa, a sauna, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a business centre and meeting rooms. A library, a terrace, and tour or ticket assistance are also featured at the business-friendly Steigenberger Hotel München. Parking is available for a fee. This Munich hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge)
Steigenberger Hotel München offers 292 air-conditioned accommodations with espresso makers and a safe. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Valentinum Bar & Terrace – This restaurant specialises in German cuisine. Guests can enjoy drinks at the bar.
24-hour room service is available.
Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.