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Four Points By Sheraton Nairobi Airport

4.0 star property

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Photo gallery for Four Points By Sheraton Nairobi Airport

Restaurant
Seasonal outdoor pool
Lobby
Traditional Room, 2 Single Beds
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
9042/1044 Tower Avenue, Jomo Kenyatta International Airport, Nairobi, Nairobi, 1939-00606
  • Place, Gateway Mall
    ‪4 min drive‬
  • Place, Southfield Mall
    ‪4 min drive‬
  • Place, The Imaara Shopping Mall
    ‪5 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪18 min walk‬

Room options

View all photos for Traditional Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Traditional Room, 1 King Bed

8.8 out of 10
Excellent
(51 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Traditional Room, 2 Single Beds

9.6 out of 10
Exceptional
(15 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Single Beds, Park View

Suite, 2 Single Beds, Park View

Suite, 2 Single Beds, Park View

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 King Bed, Park View

Suite, 1 King Bed, Park View

Suite, 1 King Bed, Park View

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Park View

Executive Suite, 1 King Bed, Park View

Executive Suite, 1 King Bed, Park View

  • Park view
  • 67 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Four Points By Sheraton Nairobi Airport

This smoke-free hotel features 2 restaurants, a full-service spa, and 2 bars/lounges. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a health club, a snack bar/deli, and a steam room are onsite. Housekeeping is available on request.
Four Points By Sheraton Nairobi Airport offers 172 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. 42-inch LED televisions come with premium cable channels.

Bathrooms include bathtubs or showers, bathrobes, and complimentary toiletries. This Nairobi hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hair dryers and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club, a steam room, and a seasonal outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments, and manicures and pedicures. The spa is open daily.
Our customers tell us they can't get enough of Four Points By Sheraton Nairobi Airport's proximity to the airport. During your stay, you'll be close to Gateway Mall. Features include free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include 2 restaurants, a coffee shop, and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Treat yourself to facials, massages, or body treatments at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and a steam room
  • Guests have great things to say about the proximity to the airport and the helpful staff
  • 6 minutes by car from Gateway Mall and 9 minutes from The Imaara Shopping Mall
  • Free airport shuttle service
Four Points By Sheraton Nairobi Airport offers its guests a full-service spa, a health club, and a steam room. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 16577 square feet (1540 square meters) and includes conference space. A seasonal outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Four Points By Sheraton Nairobi Airport. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

This 4-star Nairobi hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Four Points By Sheraton Nairobi Airport has 2 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 25 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 16,577 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points By Sheraton Nairobi Airport

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 25 per person
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Four Points By Sheraton Nairobi Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open January 20 and close December 31.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Four Points Sheraton Nairobi Airport Hotel
Four Points Sheraton Nairobi Airport
Four Points Sheraton Nairobi
Four Points By Sheraton Nairobi Airport Hotel
Four Points By Sheraton Nairobi Airport Nairobi
Four Points By Sheraton Nairobi Airport Hotel Nairobi

Four Points By Sheraton Nairobi Airport Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 672 out of 934 reviews
Rating 8 - Good. 163 out of 934 reviews
Rating 6 - Okay. 44 out of 934 reviews
Rating 4 - Poor. 26 out of 934 reviews
Rating 2 - Terrible. 29 out of 934 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Alison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

MUIDEEN FEMI

Stayed 2 nights in Dec 2025

10/10 Excellent

arnaldo, Doral

Stayed 1 night in Oct 2025

10/10 Excellent

George

Stayed 1 night in Dec 2025

2/10 Terrible

David

Travelled with family
Disliked: Amenities
There was no one there to pick us up at the airport at 2a.
Stayed 1 night in Dec 2025

10/10 Excellent

Kareen

Stayed 1 night in Nov 2025

8/10 Good

ishak

Stayed 1 night in Nov 2025

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely hotel.
Stayed 1 night in Nov 2025

2/10 Terrible

Gaurav

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

BETTY

Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Stayed 2 nights in Oct 2025

10/10 Excellent

Hazel, Edmonton

Stayed 1 night in Nov 2025

10/10 Excellent

Toby

Stayed 1 night in Sep 2025

6/10 Okay

Italo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived Saturday night around 11pm. My room, as those from many other guests who were asked to wait, was still not ready and had just started cleaning them. Check in was at 3pm, 8 hours earlier than my arrival, and my room wasn’t ready. Unbelievable
Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for business in the city and then an early start in the morning
Stayed 1 night in Sep 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and accommodating
Stayed 1 night in Oct 2025

8/10 Good

nicole

Stayed 1 night in Oct 2025

8/10 Good

Keith

Stayed 1 night in Sep 2025

10/10 Excellent

Damon, Apex

Stayed 1 night in Sep 2025

2/10 Terrible

Lauren

Stayed 1 night in Sep 2025

6/10 Okay

Hong, Corona

Liked: Cleanliness, amenities, property conditions & facilities
Its staff were friendly and the facility needs update.
Stayed 1 night in Sep 2025

8/10 Good

Daniel, Carefree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall service.
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great, convenient and comfortable stay between flights. Staff were amazing!
Stayed 1 night in Jul 2025

10/10 Excellent

Doreen

Stayed 1 night in Aug 2025