Castle Hotel Windsor

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Dates

August 2025

September 2025

Explore a serene garden with a central fountain, winding paths, and beautifully manicured hedges and flower beds.

Relax in a serene space with a tufted headboard, crisp linens, and modern lamps.

Enjoy a formal dining experience under a covered structure surrounded by lush greenery.

Classic architecture with a charming balcony and traditional windows.

Enjoy dining or socializing in this inviting space with a wooden ceiling, large windows, and lush greenery.

Overview
Rooms
Location
Policies

Popular amenities

Room service
Bar
Air conditioning

Explore the area

18 High Street, Windsor, England, SL4 1LJ

Windsor Castle
‪2 min walk‬
Windsor Racecourse
‪4 min drive‬
LEGOLAND® Windsor
‪5 min drive‬
London (LHR-Heathrow)
‪15 min drive‬

Room options

Deluxe Double Room, 1 King Bed, Ensuite, City View

Exceptional

23 sq m
Sleeps 3
1 King Bed

Deluxe Room, 1 King Bed

Exceptional

22 sq m
Sleeps 4
1 King Bed

Standard Room, 1 Single Bed

15 sq m
Sleeps 1
1 Twin Bed

Superior Double Room, 1 Queen Bed, Ensuite, City View

Exceptional

21 sq m
Sleeps 3
1 Queen Bed

Deluxe Room, 1 King Bed, City View (Windsor Junior Suite)

Sleeps 4
1 King Bed

Suite, 1 King Bed, City View (Mews Suite)

Sleeps 3
1 King Bed

Standard Room, 1 Queen Bed with Sofa bed, City View (Park Wing Classic - Sofa)

Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Superior Room, 2 Single Beds (Park Wing Twin)

Exceptional

Sleeps 2
2 Twin Beds

Standard Room, 1 Queen Bed, City View (Park Wing Classic)

Very good

Sleeps 2
1 Queen Bed

Superior Room, 2 Single Beds, City View (Heritage Twin)

Exceptional

Sleeps 2
2 Twin Beds

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Double Room, 1 Queen Bed, Ensuite

Wonderful

21 sq m
Sleeps 3
1 Queen Bed

Similar properties

Guests can dine or relax in this serene outdoor seating area overlooking the water.

Breakfast included
Free WiFi
Restaurant
Gym

for 1 room

includes taxes & fees

7 Aug - 8 Aug

About this property

Castle Hotel Windsor

Luxury hotel with a 24-hour front desk and a restaurant

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, coffee/tea in a common area, and 24-hour room service.

Castle Hotel Windsor offers 108 accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels.

Bathrooms include showers and hair dryers. This Windsor hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Our customers tell us they can't get enough of the breakfast at Castle Hotel Windsor. During your stay, you're just a quick walk from Windsor Castle. Features include free WiFi in public areas, plus a restaurant and a bar.

Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Buffet breakfast served daily for a fee
Self parking available for a fee
Services include dry cleaning/laundry, a concierge, and a porter
Guests have great things to say about the breakfast and the helpful staff
Within a 10-minute walk of Windsor Castle and Thames River

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 11 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 893 square feet (83 square meters) and includes a conference center. A library, a terrace, and coffee/tea in a common area are also featured at the luxury Castle Hotel Windsor. For a fee, parking is available.

This 4-star Windsor hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Leaf at The Castle Hotel - This bar serves lunch and dinner.

Leaf at The Castle Hotel - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

24-hour room service is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The property is a member of Historic Hotels of the World.

Languages

English, French, German, Hindi, Italian, Japanese, Polish, Romanian, Slovak, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Uncovered parking on site (GBP 30 per night)
Wheelchair-accessible parking available

Food and drink

Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 per person
A bar/lounge
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Leaf at The Castle Hotel
Leaf at The Castle Hotel

Things to do

Library

Family friendly

Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop

Business services

11 meeting rooms
Business centre
Conference centre (893 square foot of space)

Outdoors

Outdoor furniture
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs on site

3 floors
Banquet hall
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Hair dryer
Private bathroom
Shower
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

Flat-screen TV with digital channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water

Air conditioning (climate-controlled)
Connecting rooms available
Iron/ironing board
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in fee: GBP 50

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: GBP 50

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Please note that the entrance to the car park is via Bachelors Acre, SL4 1ER.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 20.00 per person
Uncovered self parking fee: GBP 30 per night
Early check-in fee: GBP 50 (subject to availability)
Late check-out fee: GBP 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Castle Hotel Windsor

Mercure Castle

Mercure Castle Hotel

Mercure Castle Hotel Windsor

Mercure Castle Windsor

Mercure Hotel Windsor

Mercure Windsor

Mercure Windsor Castle

Mercure Windsor Castle Hotel

Windsor Hotel Mercure

Accor Castle Windsor

Mercure Castle Windsor Hotel Windsor

Castle Hotel Windsor MGallery Collection

Castle Hotel MGallery Collection

Castle Windsor MGallery Collection

Castle MGallery Collection

Castle Hotel Windsor Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

WENDY

Travelled with partner

25 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were incredibly helpful and kind.

Stayed 1 night in Apr 2025

8/10 Good

Gary, Skillman Nj

Travelled with family

25 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our final night in England did not disappoint. Location is hard to beat. Close enough to Heathrow Airport for a less stressful return flight home. Courteous, friendly staff. Comfortable clean bedding. Delicious buffet breakfast. Overall, no complaints…

Stayed 1 night in Apr 2025

10/10 Excellent

Craig

Travelled with family, Travelled with family and small children

21 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The staff was very welcoming. We arrived a bit early and they gave the kids a puzzle activity and candy as a “prize”. The rooms were very clean and a good size. The building has some older charm and is well maintained. This is truly a good value based on an excellent combination of hospitality, location and facilities.

Stayed 1 night in Apr 2025

10/10 Excellent

Clarissa

Travelled with family

21 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel in front of the Windsor Castle

Very well localized, great room with a free mini bar e good milk to go with the coffee. When we arrived the kids got an Easter egg run from a cross word. The lady who checked us in was very kind.

Stayed 1 night in Apr 2025

10/10 Excellent

Vasylyna

20 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

cozy and beautiful place

Stayed 1 night in Apr 2025

10/10 Excellent

Andrea

19 Apr 2025

Stayed 1 night in Apr 2025

10/10 Excellent

Brad, Seattle

16 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Thumbs up

Stayed 3 nights in Apr 2025

8/10 Good

David

13 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A comfortable stay

Very nice room, comfortable bed, lots of choice with tea, coffee etc in the room. For us, the breakfast was a bit of a let down, greasy overcooked hash browns, average quality sausages, tepid beans. I would have expected to have been served at our table as opposed to self service. Having said that, we would definitely stay again, just eat out for breakfast!

Stayed 1 night in Apr 2025

10/10 Excellent

E

Business traveller

9 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

welcoming

Lovely welcoming feel. Having stayed there a few times now, certainly some bedrooms are decidedly better than others in same category. Breakfast could be a bit more varied, but does the job. Evening meals are good. Fresh milk in the bedroom fridge which is a welcome change to those awful longlife little plastic pots you usually get. Comfortable bar and seating areas.

Stayed 2 nights in Apr 2025

23 Mar 2025

Excellent

Stayed 2 nights in Mar 2025

6/10 Okay

Richard

22 Mar 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Below 50's in age be warned

One member of staff (think planet of the apes with a northern accent) let the side down, temper, fist leant on the table, got the order wrong, generally needs to brush up on hospitality. Not sure the venue appeals to the younger generation. Interesting collection of random leaf hanging :)

Stayed 1 night in Mar 2025