Castle Hotel Windsor

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Dates

September 2025

October 2025

Deluxe Room, 1 King Bed, City View (Windsor Junior Suite)

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Room service
Bar
Air conditioning
24/7 front desk

Explore the area

18 High Street, Windsor, England, SL4 1LJ

Windsor Castle
‪2 min walk‬
Windsor Racecourse
‪4 min drive‬
LEGOLAND® Windsor
‪5 min drive‬
London (LHR-Heathrow)
‪15 min drive‬

Room options

Deluxe Double Room, 1 King Bed, Ensuite, City View

Exceptional

23 sq m
City view
Sleeps 3
1 King Bed

Deluxe Room, 1 King Bed

Excellent

22 sq m
Sleeps 4
1 King Bed

Standard Room, 1 Single Bed

15 sq m
Sleeps 1
1 Twin Bed

Superior Double Room, 1 Queen Bed, Ensuite, City View

Exceptional

21 sq m
City view
Sleeps 3
1 Queen Bed

Deluxe Room, 1 King Bed, City View (Windsor Junior Suite)

City view
Sleeps 4
1 King Bed

Suite, 1 King Bed, City View (Mews Suite)

City view
Sleeps 3
1 King Bed

Standard Room, 1 Queen Bed with Sofa bed, City View (Park Wing Classic - Sofa)

Excellent

City view
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Superior Room, 2 Single Beds (Park Wing Twin)

Exceptional

Sleeps 2
2 Twin Beds

Standard Room, 1 Queen Bed, City View (Park Wing Classic)

Very good

City view
Sleeps 2
1 Queen Bed

Superior Room, 2 Single Beds, City View (Heritage Twin)

Exceptional

City view
Sleeps 2
2 Twin Beds

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Double Room, 1 Queen Bed, Ensuite

Wonderful

21 sq m
Sleeps 3
1 Queen Bed

Similar properties

Breakfast included
Free WiFi
Restaurant
Gym

includes taxes & fees

28 Sept - 29 Sept

About this property

Castle Hotel Windsor

Luxury hotel with a 24-hour front desk and a restaurant

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, coffee/tea in a common area, and 24-hour room service.

Castle Hotel Windsor offers 108 accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels.

Bathrooms include showers and hair dryers. This Windsor hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Our customers tell us they can't get enough of the breakfast at Castle Hotel Windsor. During your stay, you're just a quick walk from Windsor Castle. Features include free WiFi in public areas, plus a restaurant and a bar.

Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Buffet breakfast served daily for a fee
Self parking available for a fee
Services include dry cleaning/laundry, a concierge, and a porter
Guests have great things to say about the clean accommodations and the location
Within a 10-minute walk of Windsor Castle and Thames River

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 11 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 893 square feet (83 square meters) and includes a conference center. A library, a terrace, and coffee/tea in a common area are also featured at the luxury Castle Hotel Windsor. For a fee, parking is available.

This 4-star Windsor hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Leaf at The Castle Hotel - This bar serves lunch and dinner.

Leaf at The Castle Hotel - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

24-hour room service is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The property is a member of Historic Hotels of the World.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Uncovered parking on site (GBP 30 per night)
Wheelchair-accessible parking available

Food and drink

Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 per person
A bar/lounge
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Leaf at The Castle Hotel
Leaf at The Castle Hotel

Things to do

Library

Family friendly

Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop

Business services

11 meeting rooms
Business centre
Conference centre (893 square foot of space)

Outdoors

Outdoor furniture
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs on site

3 floors
Banquet hall
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Hair dryer
Private bathroom
Shower
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

Flat-screen TV with digital channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water

Air conditioning (climate-controlled)
Connecting rooms available
Iron/ironing board
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in fee: GBP 50

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: GBP 50

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Please note that the entrance to the car park is via Bachelors Acre, SL4 1ER.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 20.00 per person
Uncovered self parking fee: GBP 30 per night
Early check-in fee: GBP 50 (subject to availability)
Late check-out fee: GBP 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Castle Hotel Windsor

Mercure Castle

Mercure Castle Hotel

Mercure Castle Hotel Windsor

Mercure Castle Windsor

Mercure Hotel Windsor

Mercure Windsor

Mercure Windsor Castle

Mercure Windsor Castle Hotel

Windsor Hotel Mercure

Accor Castle Windsor

Mercure Castle Windsor Hotel Windsor

Castle Hotel Windsor MGallery Collection

Castle Hotel MGallery Collection

Castle Windsor MGallery Collection

Castle MGallery Collection

Castle Hotel Windsor Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Allyson

Travelled with group

9 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Had a lovely time and everyone we encountered was very friendly

Stayed 1 night in Jun 2025

10/10 Excellent

Megan Laine

8 Jun 2025

Liked: Property conditions & facilities

Great property

Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Travelled with partner

8 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great location, friendly and welcoming service. Andy on the check in desk was excellent when resolving an issue with our booking - the room type / picture we booked on Expedia did not match what we were allocated, but he took ownership of the situation and even showed us 3 alternative rooms we could move to - thank you Andy! The car park is bigger than I expected, which is why we came on the train (the £30 per night parking charge also put us off, which might be why the car park was mainly empty?) Would definitely stay here again - fantastic location.

Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Travelled with family

8 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super convenient location, great rooms, very friendly and helpful staff.

Stayed 1 night in May 2025

10/10 Excellent

Alison

Travelled with group

8 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Lovely and clear rooms. Staff really helpful and pretty bar area. Central loculation near Castle, bars and shops. Very much enjoyed our stay.

Stayed 2 nights in May 2025

8/10 Good

Robert

Travelled with partner

8 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Nice hotel, clean and updated, friendly staff, difficult moving luggage in and out, parking less than ideal. I’d stay here again.

Stayed 1 night in Jun 2025

10/10 Excellent

Jill

8 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The stay was quick but lovely. Checkin was at scheduled time but arriving early allowed for nice garden tea service. Everyone was pleasant and helpful and the location was perfect.

Stayed 1 night in Jun 2025

10/10 Excellent

Leslie

Travelled with group

8 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We really enjoyed our stay at the Castle hotel. It was clean and comfortable, great location, and friendly staff. I would recommend the castle hotel to everyone!

Stayed 2 nights in Jun 2025

10/10 Excellent

Jessie

6 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jun 2025

10/10 Excellent

Sheryl

Travelled with family

4 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

We so enjoyed this hotel. Due to coming from the states, we arrived in the morning and they accommodated us by having three rooms ready and close together. We were able to take a quick nap then tour the town and castle. Windsor is delightful and the hotel was perfect. Well done.

Stayed 1 night in May 2025

10/10 Excellent

Adam

Travelled with family

2 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2025

10/10 Excellent

Joshua

Travelled with partner

2 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Modern and clean rooms, plenty of amenities and close to Windsor Castle

Stayed 1 night in Jun 2025

10/10 Excellent

Gina

2 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in May 2025

6/10 Okay

RAMAN

Travelled with family

31 May 2025

Liked: Cleanliness, amenities, property conditions & facilities

nice location nice property but poor service

Stayed 1 night in May 2025

4/10 Poor

Nathan

Travelled with family

30 May 2025

Liked: Staff & service

Disliked: Cleanliness, room comfort

AC in the room did not work, the room was incredibly uncomfortable

Stayed 1 night in May 2025

8/10 Good

Frees

28 May 2025

Liked: Cleanliness

Old property with a lot of charm. It would be great if there is an elevator.

Stayed 3 nights in Apr 2025

8/10 Good

Fawn

27 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very good place. Nice people, clean and comfortable rooms. Close to pubs, shopping, restaurants and castle. Would stay again.

Stayed 1 night in May 2025

8/10 Good

Chetna

24 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

24 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2025

8/10 Good

Nathalie

Travelled with family

24 May 2025

Liked: Cleanliness, property conditions & facilities

Very good breakfast, lovely setting, great location, fantastic Martini at the bar.

Stayed 1 night in May 2025

10/10 Excellent

Liz

Travelled with group

24 May 2025

Liked: Cleanliness, amenities, property conditions & facilities

The staff was great, the room was nice and clean and quiet. The restaurant was good.

Stayed 1 night in May 2025

10/10 Excellent

Randall

23 May 2025

Liked: Cleanliness, property conditions & facilities

The property was fantastic. We loved the location and walked the streets and the Church of St. John the Baptist. So much history in the area to visit. The lunch, dinner and the breakfast food was amazingly good. The eggs Benedict were the best we’ve had in a very long time. Definitely would stay there again.

Stayed 1 night in May 2025

10/10 Excellent

Emily

21 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Apr 2025

10/10 Excellent

Alan

Travelled with partner

18 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved the feeling of being surrounded by history. Imagining what others have experienced only in another life.

Stayed 1 night in Apr 2025

10/10 Excellent

Lori

Travelled with family

17 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We were happy with our stay and our room. I was disappointed in the view from our room since I had requested a “city view” when making the reservation. Andy, a server in the bar area, was awesome! We are from South Carolina and we love iced tea. And made iced tea for us twice during our stay.

Stayed 3 nights in May 2025