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The Luke Hotel

3.0 star property

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Photo gallery for The Luke Hotel

Front of property
2 restaurants, international cuisine
Exterior
Superior Twin Room
Reception

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
Thika Road, Garden Estate, Nairobi
  • Place, Garden City Mall
    ‪10 min walk‬
  • Place, Thika Road Mall
    ‪2 min drive‬
  • Place, Karura Forest
    ‪3 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

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About this property

The Luke Hotel

2 restaurants, an outdoor pool, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a poolside bar, concierge services, and dry cleaning.
The Luke Hotel offers 128 accommodations with minibars and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Nairobi hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
During your stay at The Luke Hotel, you'll be within walking distance of Garden City Mall. Free WiFi in public areas, 2 restaurants, and an outdoor pool are available.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a poolside bar, and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 4-minute drive from Thika Road Mall and 12 minutes from United Nations Office at Nairobi
  • Airport and local-area shuttle service available for a fee
There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. There are 2 meeting rooms available. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. An outdoor pool, multilingual staff, and tour/ticket assistance are also featured at The Luke Hotel.

Smoking is allowed in designated areas at this 3-star Nairobi hotel.

The Luke Hotel has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Onsite parking available only on request

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Accessibility

  • Lift

More

  • 3 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Ceiling fan
  • Desk

Policies

Check-in

Check-in start time: 11:30 AM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 80.00 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Luke Hotel Nairobi

Luke Hotel

Luke Nairobi

The Luke Hotel Hotel

The Luke Hotel Nairobi

The Luke Hotel Hotel Nairobi

The Luke Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 1 out of 18 reviews
Rating 8 - Good. 5 out of 18 reviews
Rating 6 - Okay. 5 out of 18 reviews
Rating 4 - Poor. 4 out of 18 reviews
Rating 2 - Terrible. 3 out of 18 reviews

7.2/10

Cleanliness

6.0/10

Staff & service

7.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

Salwa Karkon Mali, Bronx

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff support was lacking. Showed up with confirmation number after prepaying only to be told there were no available rooms.
Stayed 6 nights in Oct 2025

8/10 Good

Fiore

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only spent one night. Would return.
Stayed 1 night in Apr 2025

2/10 Terrible

Sakhiwo

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 5 nights in Aug 2024

6/10 Okay

LAPOINTE

Stayed 1 night in Dec 2023

4/10 Poor

Stephen

Stayed 1 night in Mar 2023

2/10 Terrible

Verified traveller

Stayed 6 nights in Feb 2020

8/10 Good

Sandy, Forks, WA USA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The noise from the restaurant was loud at night. The room was fine, the staff helpful. The breakfast had many choices.
Stayed 4 nights in Feb 2020

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Poor room conditions, poor breakfast. Breakfast isn’t continental, no WiFi, and a church service starts very early on Sunday morning
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

good hotel, mediocre management

The Hotel was fine but didn't offer any mosquito nets. Also, they tried to charge me extra, after I had already paid through the website, claiming that they accidentally put the wrong price online - and I was supposed to pay up the difference after having spent the night there.

10/10 Excellent

Francis, Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel near Thika road

Excellent staff, but their security guards are unprofessional.
Stayed 10 nights in Dec 2017

8/10 Good

Purn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will Return

The staff was phenomenal including the ability to swim, eat at an onsite restaurant, and go to the bar and club was also a major plus
Stayed 3 nights in Dec 2017

6/10 Okay

Glen, Cape Town

Liked: Cleanliness
Disliked: Staff & service

A cheap and bearable hotel

The hotel is past its prime, and seems to mainly cater for groups using the conference facilities. The staff are not very attentive. The reception didn't have any record of my booking, but had a room ready regardless. While there is nothing particularly terrible to point to about the hotel, staying there was not a particularly pleasant experience either. It really didn't feel like anyone there was that interested in making a success of the place. One fantastic thing was the internet - fast and reliable in the rooms, although non-existent in the lobby. A functional place to stay, but I'd recommend looking around and seeing if something better doesn't turn up.
Stayed 2 nights in Sep 2017

6/10 Okay

Ingrid

Liked: Cleanliness
Stayed 1 night in Mar 2020

6/10 Okay

Ingrid

Liked: Cleanliness
Stayed 1 night in Mar 2020

4/10 Poor

ER, Oslo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shabby hotell må være riktig betegnelse.

Toalettsetet på badet var løst og sto på gulvet. Det tok to døgn før det ble skiftet til et sete som var for lite for klosettskålen. Frokostsal i 4. etg. uten heis. Skitne duker i frokostsal. Ingen/liten hjelp fra betjening når det manglet noe (bestikk, juice) Krukker med syltetøy, majones og smør sto samlet med én kniv som ble brukt til alt... 40 minutter å vente på en omelett...14 personer sto og så på uten å tilby hjelp. I bassenget var det såvidt mulig å skimte trinn tre ned i bassenget. Wi-Fi svakt og ustabilt, umulig å utføre noen form for arbeid på nettet. Vi så oss nødt til å sjekke ut etter 3 døgn etter å ha varslet 2 døgn i forkant. KVALIFISERER OVERHODET IKKE TIL 3 STJERNER !!
Stayed 9 nights in Dec 2017

6/10 Okay

Michael

Disliked: Staff & service, room comfort

Michael from Hamburg

No Wifi in the room. Administration, communication and payment procedure chaotic.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel ist katastrophe

Gleich zu beginn wollte man uns kein Zimmer geben angeblich gab es keine Reservierung. Man hat uns nach langen Diskussionen dann doch noch ein Zimmer gegeben. Zu dritt ein Zimmer mit einem Bett. Also nicht dass was ich bestellt hatte. Am Nächsten Tag wurden wir in ein andertes Zimmer verlegt mit 2 Betten. Allerdings war im Bad bei der Brause nur ein Vorhang ohne Wasserdichten anschlag seitlich so das das Wasser ungehindert hinaus unter der Tür hindurch auf den Teppich fließen konnte. So entstand vor der Tür ein kleiner See. man konnte kaum Steigen ohne nasse Füsse zu bekommen. In der Brause war zwar ein Abfluss montiert( eigentlich ein Lüftungsgitter) aber der war in der Brause die höchste Stelle so das dass Wasser nicht abfliesen konnte. Die Toilette war nicht dicht so konnte die ganze Zeit dass Wasser fliessen. Wir haben den Schwimmer hoch gestellt weil es kein Eckventil gab um wenigstens abzudrehen.Dass Frühstück bekammen wir im Hauptgebäude im Dritten Stock, ein typisches Engländer Früstück, die Milch hat Fett enthalten es gab keine Brötchen nur Toastbrot weiß oder Mehrkorn, gesalzene Butter und etwas Marmelade. Einzig die Wassermelone war nach unserem geschmack.