Fairfield Inn & Suites by Marriott Franklin Cool Springs

3.0 star property

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Photo gallery for Fairfield Inn & Suites by Marriott Franklin Cool Springs

Free daily buffet breakfast
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Lobby
View from property
Room, 1 King Bed | Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

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7086 BAKERS BRIDGE ROAD, Franklin, TN, 37067
  • Place, CoolSprings Galleria
    ‪5 min walk‬
  • Place, Aspen Grove Park
    ‪3 min drive‬
  • Place, Broadway
    ‪17 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪21 min drive‬

Room options

Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds

  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Hearing Accessible (Accessible Bathtub)

  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About this property

Fairfield Inn & Suites by Marriott Franklin Cool Springs

Along with an indoor pool, this smoke-free hotel has a 24-hour business center and coffee/tea in a common area. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. Housekeeping is available on request.
Fairfield Inn & Suites by Marriott Franklin Cool Springs offers 171 air-conditioned accommodations with coffee/tea makers and hair dryers. 55-inch Smart televisions come with premium satellite channels and Netflix.

Bathrooms include bathtubs or showers with rainfall showerheads. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us they can't get enough of the helpful staff at Fairfield Inn & Suites by Marriott Franklin Cool Springs. During your stay, you're just a quick walk from CoolSprings Galleria. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and 2 meeting rooms
  • Just a 4-minute walk from CoolSprings Galleria and 15 minutes by car from Nashville Zoo
WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and 2 meeting rooms. Free breakfast is served daily. The business-friendly Fairfield Inn & Suites by Marriott Franklin Cool Springs also features an indoor pool, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This 3-star Franklin hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (91 centimetre high)
  • Hardwood flooring in room
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2022
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heated floor
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses some geothermal energy
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

FIS Franklin Cool Springs
Fairfield Inn Suites by Marriott Franklin Cool Springs
Fairfield Inn & Suites by Marriott Franklin Cool Springs Hotel

Fairfield Inn & Suites by Marriott Franklin Cool Springs Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 277 out of 398 reviews
Rating 8 - Good. 67 out of 398 reviews
Rating 6 - Okay. 20 out of 398 reviews
Rating 4 - Poor. 13 out of 398 reviews
Rating 2 - Terrible. 21 out of 398 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Willa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything seemed to be in working condition
Stayed 1 night in Feb 2026

8/10 Good

Amanda

Stayed 1 night in Feb 2026

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities
Friendly staff. Convenient location. Good breakfast.
Stayed 7 nights in Feb 2026

10/10 Excellent

Brandon

Stayed 2 nights in Feb 2026

4/10 Poor

Mary

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Staff at check in. I had already paid for my 2 night stay through Hofels.com and the front desk charged me $20 per room for incidentals which was fine but another $210. He said “his computer told him I owed”. I never understood him to say he was charging me $210 when I swiped my card and it didn’t appear on the screen either
Stayed 1 night in Feb 2026

6/10 Okay

Anna

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This hotel has large rooms, very good breakfast, tiny pool and free parking. The guest experience could be much better if air conditioner could be turned off. The control panel on the wall actually has "off" position, but the conditioner is never off. In the "off" position, the conditioner is still blowing air to the room neutral temperature, but it is so noisy!!! It was hard sleeping at night in such noise, ear plugs did not help. Front desk receptionists told that all conditioners in all rooms work this way blowing air even if the controller set to off. I stayed in many other Mariott hotels, but never had such weird problem with air conditioners.
Stayed 4 nights in Feb 2026

4/10 Poor

Andrea

Travelled with family
Disliked: Amenities
The pool was closed during our stay. And the sink was not working at all.
It was closed for longer than that. We book this hotel specifically because of the pool.
The sink was not working properly and didn’t get fix
Stayed 2 nights in Feb 2026

6/10 Okay

Kara

Stayed 1 night in Jan 2026

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities
Great hotel!
Stayed 1 night in Jan 2026

10/10 Excellent

Patricia

Stayed 1 night in Jan 2026

6/10 Okay

Rickey, Hardeeville

Bathroom floors looked dirty and I need more than 2 bath towels in my room. We stayed 2 night and pur bed was never made
Stayed 2 nights in Jan 2026

8/10 Good

Kyle

Stayed 1 night in Jan 2026

10/10 Excellent

Alyssa

Stayed 2 nights in Dec 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Very quiet and the cleaning staff and front desk staff were all very friendly and courteous.
Stayed 6 nights in Dec 2025

2/10 Terrible

Connie

Stayed 2 nights in Dec 2025

10/10 Excellent

Erin

They are great!
Stayed 1 night in Nov 2025

10/10 Excellent

FERNANDA

Stayed 2 nights in Nov 2025

10/10 Excellent

Laura

Stayed 1 night in Nov 2025

8/10 Good

Randall Mark

Liked: Cleanliness, property conditions & facilities
Very clean and comfortable
Stayed 2 nights in Nov 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, comfortable beds, clean rooms, great staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Gilberto

Stayed 1 night in Nov 2025

8/10 Good

Robin

Liked: Cleanliness, amenities, property conditions & facilities
Clean room (although the coffee packets did not get restocked), good breakfast buffet, nice staff.
Stayed 4 nights in Nov 2025

2/10 Terrible

KATHERINE

Travelled with family
When I booked the rooms, I requested a handicapped room because we had a wheelchair assisted person with us and I just had back surgery on Thursday, so, I myself and somewhat handicapped. I also requested adjoining rooms at the time of booking. When we arrived, only 1 of the rooms were ready, which wasn't a problem, however, none of the special request I requested we met and after over an hour of rearranging with the desk clerk, we were finally able to get the handicapped room with the adjoining room (still not ready), even though I had already prepaid on 11/6 for both rooms it still took over an hour to get this much done. Once we came back to the hotel around 8 pm, I went to sign in for our second room. We were given keys for the 2nd room and when were went to the 3rd floor to use the keys, they would not work. Keep in mind I just had back surgery and am moving very slow, our other handicapped guest is in need of a shower and bed, so I went back down to the desk and the clerk did not believe the keys would not work, so we went back up to the 3rd floor to check them for himself (they did NOT work), back down we go again!! once we got back down he wanted to run my credit card again for incidentals of $20 for each room, total $40, that would be credited upon our checkout. I asked him at this time if he was sure it would not charge me again for the rooms rates and he assured me it would not, so now we are over an hours again trying to get checked into a room that was supposed t
Stayed 1 night in Nov 2025

10/10 Excellent

Adam

Stayed 1 night in Nov 2025

8/10 Good

Abner

Stayed 1 night in Oct 2025