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The Capitol Hotel Downtown, an Ascend Collection Hotel

3.0 star property

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Photo gallery for The Capitol Hotel Downtown, an Ascend Collection Hotel

Lobby
Interior
Standard Room, 2 Queen Beds, Non Smoking
Exterior
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
711 Union Street, Nashville, TN, 37219
  • Place, Broadway
    ‪8 min walk‬
  • Place, Ryman Auditorium
    ‪8 min walk‬
  • Place, Bridgestone Arena
    ‪9 min walk‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(98 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(97 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(18 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(10 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking (Upgrade)

Room, 1 King Bed, Non Smoking (Upgrade)

Room, 1 King Bed, Non Smoking (Upgrade)

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

The Capitol Hotel Downtown, an Ascend Collection Hotel

Along with a restaurant, this hotel has a fitness center and a bar/lounge. Free self-serve breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, valet parking, and coffee/tea in a common area.
The Capitol Hotel Downtown, an Ascend Collection Hotel offers 128 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

The free breakfast at The Capitol Hotel Downtown, an Ascend Collection Hotel gets high marks from our customers. During your stay, you're just a quick walk from Broadway. You'll find features like free WiFi in public areas, plus a restaurant and a gym.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 4-minute walk from Tennessee State Capitol and 9 minutes by foot from Ryman Auditorium
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and limo/town car service. A fitness center, a vending machine, and gift shops/newsstands are also featured at the business-friendly The Capitol Hotel Downtown, an Ascend Collection Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Nashville hotel.

Guests are served free self-serve breakfast daily from 6:00 AM to 11:00 AM.
Craft Bar and Bistro - This lobby lounge serves dinner and light fare. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered valet parking on site (USD 38.24 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Craft Bar and Bistro

Things to do

  • Evening entertainment
  • Games
  • Gym
  • Karaoke
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 38.24 per night (in/out privileges)
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Convention Center Hotel Downtown
Best Western Downtown Convention Center
Best Western Downtown Hotel Nashville
Capitol Hotel Nashville
Capitol Nashville
The Capitol Hotel an Ascend Hotel Collection Member
The Capitol Hotel Downtown, Ascend Hotel Collection Hotel
The Capitol Hotel Downtown, Ascend Hotel Collection Nashville

The Capitol Hotel Downtown, an Ascend Collection Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 389 out of 1165 reviews
Rating 8 - Good. 354 out of 1165 reviews
Rating 6 - Okay. 223 out of 1165 reviews
Rating 4 - Poor. 110 out of 1165 reviews
Rating 2 - Terrible. 89 out of 1165 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff and great breakfast.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Breeann

Liked: Cleanliness, staff & service
Very close to downtown! Clean, free breakfast and friendly staff.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Darrick

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great location to get to Broadway.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Teresa Valentina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was neat and clean. The staff was fantastic and helpful. And the breakfast was good. Would stay here again.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff was helpful and eager to help, parking felt safe, all in all a good stay. Thank you
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and staff was super friendly and accommodating. Great location - walking distance to Broadway and downtown. Good value for the price.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was actually really good! Real eggs, and freshly cooked bacon. The rooms were surprisingly nice! By the look of the outside of the hotel, I wasn't expecting much. The staff was wonderful and so friendly. I probably would stay here again.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, amenities
The staff was amazing!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, amenities, property conditions & facilities
Clean establishment, courteous staff
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Got a room upgrade at no additional cost. Breakfast provided in the morning was awesome. Couple minutes walk to broadway street. Definitely would come back when visiting Nashville.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities
rooms were clean, room service was great, staff was very friendly and helpful. would stay here again. walking distance from Broadway and the Convention Hall. Price was reasonable.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Diane

Liked: Cleanliness
Great location- everything was nearby. Mrs. Gwen is a gem! Not super fancy but a decent breakfast and room.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Robert

hotel is a little weird with the layout but the room was great, tv did not work. breakfast was great.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities
Room was clean. Housekeeping staff was very helpful. Breakfast area was clean and the food was great.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Kenneth

Clean room, great breakfast and very friendly staff.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice place, some construction was going on down the hall however. Breakfast was awesome!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

travis

Liked: Cleanliness, amenities, property conditions & facilities
Stay was great and the staff was wonderful.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

CRAIG

Liked: Cleanliness, property conditions & facilities
We had a great stay. The staff was very attentive, and our stay was very enjoyable. 2 thumbs up.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service
Disliked: Amenities
Front desk staff was super friendly and very accommodating. The room was clean, but we don’t have internet or TV for half of our stay, and the shower made a loud screeching noise while the water was running, which was less than enjoyable.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Joseph Fred

Liked: Cleanliness, staff & service
Room was small
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Pam

Liked: Cleanliness, amenities, property conditions & facilities
Room left a little to be desired, but the staff was courteous, the included breakfast was good.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities
Awesome staff and clean property
Stayed 2 nights in Nov 2025