The Capitol Hotel Downtown, an Ascend Collection Hotel

3.0 star property

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Photo gallery for The Capitol Hotel Downtown, an Ascend Collection Hotel

A reception area with two counters, a digital map, and a guitar-shaped light fixture.
A multi-story hotel building with a modern facade, large windows, and a prominent sign reading 'The Capitol Hotel.'
A hotel lobby with a Coca-Cola refrigerator, snack shelves, a beverage cooler, and orange chairs.
A hotel room with two beds, a wooden floor, a desk, and a chair.
A modern restaurant with bar seating, a counter, and a television screen.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
711 Union Street, Nashville, TN, 37219
  • Place, Tennessee State Capitol
    ‪3 min walk‬
  • Place, Ryman Auditorium
    ‪8 min walk‬
  • Place, Bridgestone Arena
    ‪9 min walk‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪11 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(100 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(99 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(19 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Room, 1 Queen Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(10 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Room, 1 King Bed, Non Smoking (Upgrade)

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 8
  • Free Wi-Fi

Room

  • Sleeps 8
  • Free Wi-Fi

Similar properties

About this property

The Capitol Hotel Downtown, an Ascend Collection Hotel

Along with a restaurant, this hotel has a fitness center and a bar/lounge. Free self-serve breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, valet parking, and coffee/tea in a common area.
The Capitol Hotel Downtown, an Ascend Collection Hotel offers 128 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

The free breakfast at The Capitol Hotel Downtown, an Ascend Collection Hotel gets high marks from our customers. During your stay, you're just a quick walk from Broadway. You'll find features like free WiFi in public areas, plus a restaurant and a gym.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the breakfast
  • Just a 4-minute walk from Tennessee State Capitol and 9 minutes by foot from Ryman Auditorium
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and limo/town car service. A fitness center, a vending machine, and gift shops/newsstands are also featured at the business-friendly The Capitol Hotel Downtown, an Ascend Collection Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Nashville hotel.

Guests are served free self-serve breakfast daily from 6:00 AM to 11:00 AM.
Craft Bar and Bistro - This lobby lounge serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered valet parking on site (USD 38.24 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Craft Bar and Bistro

Things to do

  • Evening entertainment
  • Games
  • Gym
  • Karaoke
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 38.24 per night (in/out privileges)
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Convention Center Hotel Downtown
Best Western Downtown Convention Center
Best Western Downtown Hotel Nashville
Capitol Hotel Nashville
Capitol Nashville
The Capitol Hotel an Ascend Hotel Collection Member
The Capitol Hotel Downtown, Ascend Hotel Collection Hotel
The Capitol Hotel Downtown, Ascend Hotel Collection Nashville

The Capitol Hotel Downtown, an Ascend Collection Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 387 out of 1172 reviews
Rating 8 - Good. 358 out of 1172 reviews
Rating 6 - Okay. 228 out of 1172 reviews
Rating 4 - Poor. 110 out of 1172 reviews
Rating 2 - Terrible. 89 out of 1172 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, kind staff, delicious breakfast and good location.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Yes breakfast was hot and fresh.
Stayed 1 night in May 2026
Verified review

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, good customer service.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at this hotel and will definitely be back! Room was clean and staff was friendly and professional.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff and great breakfast.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Fabulous breakfast
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was awesome, not on the main drag but close enough to be walkable. Breakfast was awesome, parking was very convenient and easy. The staff was very friendly and helpful. All around great experience.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Breeann

Liked: Cleanliness, staff & service
Very close to downtown! Clean, free breakfast and friendly staff.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Darrick

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great location to get to Broadway.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in downtown Nashville. Parking was extra but a nice amenity
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

James

Room was very clean, a little tight, but very nice. Very comfortable beds. A/C worked well. Valet staff was excellent, very responsive.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Hilario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Bathroom set up was unique.. over all good enough for sole good days at downtown nashville
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In perfect location,staff was great,room was very clean and spacious,great choice for breakfast overall a perfect stay would stay again only complaint was I booked early before the parking charges went up and got a email saying that would honour the rate I booked at but they never did but apparently there a independent company so any thing to rip the tourist of for a little more money
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Teresa Valentina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was neat and clean. The staff was fantastic and helpful. And the breakfast was good. Would stay here again.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and staff was super friendly and accommodating. Great location - walking distance to Broadway and downtown. Good value for the price.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, amenities
The staff was amazing!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Janina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are phenomenal especially the valet attendants. Valet is half the cost of other hotels. Rooms are very clean. We didnt have breakfast. Most important the stadium is a 30 minute leisurely walk as event parking is outrageous and not even a Taxi is getting too close.
Stayed 1 night in May 2026
Verified review

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff was helpful and eager to help, parking felt safe, all in all a good stay. Thank you
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Dec 2025
Verified review

4/10 Poor

Kourtney

Disliked: Cleanliness, property conditions & facilities
Pros: was walking distance to broadway, food & attractions. Free breakfast Cons: elevator didn’t work, gym was under construction, ice machine didn’t work, staff was rude For the price I paid I was expecting a lot more & better service
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Angela

Liked: Cleanliness, staff & service
The rooms are very simple but do the job if you are just there to sleep. Breakfast area was clean and had a typical free breakfast. The lady at the front desk was not friendly at all during check in but the breakfast lady and valet parking guy were both very pleasant and hard working.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was actually really good! Real eggs, and freshly cooked bacon. The rooms were surprisingly nice! By the look of the outside of the hotel, I wasn't expecting much. The staff was wonderful and so friendly. I probably would stay here again.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Mohamed

Liked: Cleanliness, amenities, property conditions & facilities
Clean establishment, courteous staff
Stayed 2 nights in Jan 2026