6/10 Okay
AiMee
16 Feb 2026
Liked: Staff & service, amenities
We stayed at Rosewood previously. Our room this trip felt dated and worn. Our room was in a different tower/area which perhaps is older. We had issues with the lights, the balcony seemed half-furnished, the carpet outside our door torn and worn out. We had a terrible experience at high tea but wonderful service (Jenika) after as the cost was taken off our bill. The Mexican restaurant bar area was filthy on the floor. We brought attention to it but just like our service, it was disregarded. The waterpark was such good fun. Made us feel like kids again. The beach always had loungers available. Flamingo Yoga was not only a must visually but their handler teaches you a lot about the birds themselves. The gym was great as was the spa though it was very expensive.
Would we come back ?! For a supposed luxury resort Rosewood came up short. I would rather stay next door at The Hyatt for more than half the price or if in a group to socialize SLS. Same amenities, same restaurants just better pricing.
AiMee
Stayed 4 nights in Jan 2026
