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Holiday Inn Express Swansea - East by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Swansea - East by IHG

Desk, laptop workspace, blackout curtains, iron/ironing board
Lounge
Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services

Explore the area

View in a map
Neath Road, Llandarcy, Neath, Wales, SA10 6GZ
  • Place, Neath Abbey Ruins
    ‪3 min drive‬
  • Place, Gwyn Hall
    ‪4 min drive‬
  • Place, Aberdulais Falls
    ‪4 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪52 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(19 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (with Free Hot Breakfast)

Standard Room (with Free Hot Breakfast)

Standard Room (with Free Hot Breakfast)

8.0 out of 10
Very good
(1 review)
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

8.4 out of 10
Very good
(21 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

Standard Room, 2 Single Beds (with Free Hot Breakfast)

Standard Room, 2 Single Beds (with Free Hot Breakfast)

9.8 out of 10
Exceptional
(9 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

9.6 out of 10
Exceptional
(4 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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  • Parking included
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includes taxes & fees
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About this property

Holiday Inn Express Swansea - East by IHG

Hotel in Neath with free breakfast and a restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a meeting room, a 24-hour front desk, and a TV in a common area are onsite.
Holiday Inn Express Swansea - East by IHG offers 91 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. 32-inch LED televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Swansea - East by IHG. During your stay, you'll be close to Neath Abbey Ruins. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front-desk safe, a meeting room, and a car charging station
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 5-minute drive from Neath Abbey Ruins and 6 minutes from Victoria Gardens
  • Pets welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

The business-friendly Holiday Inn Express Swansea - East by IHG also features a vending machine, a front-desk safe, and a television in a common area. Free self parking is available.

This 3-star Neath hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Holiday Inn Express Swansea - East by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 2003
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Portable fan
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per stay
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Swansea East
Holiday Inn Express Swansea East
Holiday Inn Express Llandarcy
Holiday Inn Express Swansea East Llandarcy, Wales
Holiday Inn Express Swansea West m4, Jct 43 Hotel Llandarcy
Holiday Inn Llandarcy
Holiday Inn Swansea
Llandarcy Holiday Inn
Holiday Inn Express Swansea East Hotel
Express Swansea By Ihg Neath
Holiday Inn Express Swansea East
Holiday Inn Express Swansea East by IHG
Holiday Inn Express Swansea East an IHG Hotel
Holiday Inn Express Swansea - East by IHG Hotel
Holiday Inn Express Swansea - East by IHG Neath
Holiday Inn Express Swansea - East by IHG Hotel Neath

Holiday Inn Express Swansea - East by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 570 out of 1003 reviews
Rating 8 - Good. 331 out of 1003 reviews
Rating 6 - Okay. 69 out of 1003 reviews
Rating 4 - Poor. 22 out of 1003 reviews
Rating 2 - Terrible. 11 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

James

Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was difficult because it was always full. The staff took time and trouble to ensure we could park in areas nearby.
Stayed 6 nights in Oct 2025

6/10 Okay

michael

Liked: Cleanliness, staff & service
Staff were friendly and helpful. The lift is still out of order, as it was 12 months ago, which is not great. The room was a good size, but the bathroom especially needs updating. There were cracks in the sink and some tiles. The shower cubicle leaked and the toilet cistern was constantly running. The car park spaces are very tight. Good breakfast.
Stayed 2 nights in Oct 2025

8/10 Good

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Nancy

Stayed 2 nights in Oct 2025

10/10 Excellent

jacqueline

Liked: Cleanliness, staff & service
Great parking, friendliness of staff, relaxed atmosphere, great breakfast. Lift ot of order for a long time
Stayed 1 night in Sep 2025

10/10 Excellent

adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were exceptional despite the best effort of some horrible clients to ruin the day!!
Stayed 1 night in Oct 2025

10/10 Excellent

Bruce

Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best free wi-fi I have used. Lots of parking, which you can register your car at reception. The rooms were clean and well maintained and well stocked with tea/coffee/milk
Stayed 1 night in Oct 2025

6/10 Okay

Kevin

Liked: Cleanliness, staff & service
The room was far too hot and we got the receptionist to try and adjust the heating but it was not working. We had to switch it off and leave the window open all night but as the room was close to the motorway so we had the noise from there. Also, the bed was in need of a replacement mattress as we kept rolling into the centre. Overall we did not get much sleep, room 36.
Stayed 1 night in Oct 2025

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Paula

Stayed 1 night in Sep 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Diane S

Liked: Cleanliness, staff & service, room comfort
Large room, typical holiday inn style. No safe or fridge but lots of electrical outlets. Also had a couch that could be made into a bed. Comfortable and clean. Only problem the elevator was broken. Free wifi. Included breakfast.
Stayed 1 night in Sep 2025

8/10 Good

Jean

Stayed 2 nights in Sep 2025

2/10 Terrible

Sam

Stayed 1 night in Sep 2025

10/10 Excellent

Gary

Stayed 1 night in Sep 2025

8/10 Good

Conrad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

tsitsi

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Holiday inn Swansea

On arrival I waited 30 minutes to be checked in because there was only 1 staff member ( who was serving the bar) , the other was on break. The room had a stench, there was hair in the shower and puddle of water by toilet due to a leaking shower. The towels had hair on them, the room was not clean. The toilet smelt like a public toilet. String smell of urine. Breakfast was good, with a decent selection to o choose from. Staff were friendly
Stayed 2 nights in Sep 2025

10/10 Excellent

Aneel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were exceptionally friendly, really helpful in sharing local knowledge, where to eat, places to see. Rooms were clean and tidy, breakfast was standard holiday inn breakfast, enough parking available. I would stay again
Stayed 2 nights in Jun 2025

10/10 Excellent

Cheryl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

TADI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed couples of times we enjoyed. Breakfast good,Parking, all night good sleep.
Stayed 1 night in Sep 2025

10/10 Excellent

Vyv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another great Stay

All good for us. We would like to see the chance of cheeses at breakfast, and maybe a change of cereals too. The staff can't do enough for you and they are a credit to the company.
Stayed 5 nights in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025