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Holiday Inn Express New Orleans Downtown by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express New Orleans Downtown by IHG

Lobby sitting area
Lobby
Premium bedding, in-room safe, desk, blackout curtains
Free daily continental breakfast
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
334 O'Keefe Ave, New Orleans, LA, 70112
  • Place, Canal Street
    ‪5 min walk‬
  • Place, Caesars Superdome
    ‪8 min walk‬
  • Place, Caesars New Orleans Casino
    ‪13 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.4 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communication Accessible)

7.8 out of 10
Good
(6 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

7.8 out of 10
Good
(61 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

8.0 out of 10
Very good
(16 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Extra Floor Space)

Standard Room, 2 Double Beds (Extra Floor Space)

Standard Room, 2 Double Beds (Extra Floor Space)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible

7.4 out of 10
Good
(17 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Accessible Tub)

Standard Room, 2 Double Beds, Accessible (Accessible Tub)

Standard Room, 2 Double Beds, Accessible (Accessible Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed (Extra Floor Space)

7.8 out of 10
Good
(10 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility)

Standard Room, 2 Double Beds, Accessible (Mobility)

Standard Room, 2 Double Beds, Accessible (Mobility)

7.6 out of 10
Good
(9 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(75 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express New Orleans Downtown by IHG

Hotel with an outdoor pool, 5-minute walk to Canal Street
This smoke-free hotel features an outdoor pool, a fitness center, and a snack bar/deli. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
Holiday Inn Express New Orleans Downtown by IHG offers 129 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The free breakfast at Holiday Inn Express New Orleans Downtown by IHG gets high marks from our customers. During your stay, you're just a quick walk from Canal Street. Features include free WiFi in public areas, plus an outdoor pool and a gym.
  • Free continental breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 5-minute walk from Canal Street and 7 minutes by foot from Bourbon Street
Holiday Inn Express New Orleans Downtown by IHG offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business center and a meeting room are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express New Orleans Downtown by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This New Orleans hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 34 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 34.00 per night (in/out privileges)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express New Orleans Downtown by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

O'Keefe Hotel
O'Keefe Hotel Plaza
O'Keefe Plaza
O'Keefe Plaza Hotel
O'Keefe Plaza Hotel New Orleans
O'Keefe Plaza New Orleans
Holiday Inn Express New Orleans Downtown Hotel
Holiday Inn Express New Orleans Downtown
o Keefe Plaza Hotel
Hotel o Keefe Plaza

Holiday Inn Express New Orleans Downtown by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 560 out of 1006 reviews
Rating 8 - Good. 247 out of 1006 reviews
Rating 6 - Okay. 102 out of 1006 reviews
Rating 4 - Poor. 54 out of 1006 reviews
Rating 2 - Terrible. 43 out of 1006 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed over Halloween weekend and were impressed. We didn't know what to expect from some of the reviews, but we were happy. The room was comfortable and clean. I liked the barn door idea, however, not very practical for privacy. All of the staff were kind and welcoming; breakfast was a pleasant surprise with plenty of options. We will be back.
Stayed 2 nights in Oct 2025

8/10 Good

STEVE

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
need chairs in room to sit on, bed was very hard to sleep on. thanks otherwise very nice will stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities
Clean and quiet. The neighborhood was close to so many things and very safe. Staff was so helpful and friendly.
Stayed 2 nights in Oct 2025

8/10 Good

Yasser

Good
Stayed 2 nights in Oct 2025

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 3 nights in Oct 2025

8/10 Good

Katelynn

Stayed 2 nights in Oct 2025

10/10 Excellent

Alicia, Detroit

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay Alise was great at check in very patient and helpful
Stayed 3 nights in Oct 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel and staff were great, very accommodating. Our room was clean and the bed was comfortable.
Stayed 3 nights in Oct 2025

8/10 Good

Walter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was comfortable and actually no complaints
Stayed 3 nights in Oct 2025

10/10 Excellent

Penny

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect ! Your staff very friendly and helpful
Stayed 2 nights in Oct 2025

8/10 Good

Teresa

Liked: Cleanliness, staff & service, amenities
The staff was very friendly and helpful. The breakfast was excellent for what we were expecting. Thank you for hosting us.
Stayed 2 nights in Oct 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities
Breakfast outstanding variety and service , cleanliness by Cynthia and Maria superb. All staff friendly and helpful, front desk and especially 2 night porters, Paron & Irvine who were exceptional on all three mornings .
Stayed 3 nights in Oct 2025

10/10 Excellent

Janiah

Stayed 3 nights in Oct 2025

10/10 Excellent

marcus, antioch

Stayed 2 nights in Oct 2025

10/10 Excellent

Rebecca

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Micah

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Oct 2025

10/10 Excellent

David

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Robert and the rest of the staff were very friendly. Even the nice gentlemen painting a wall in the hall was extremely professional and friendly. Everything was clean and breakfast was good. The location was perfect to walk to everything
Stayed 2 nights in Oct 2025

8/10 Good

Ebony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2025

6/10 Okay

Tokiwa

Disliked: Property conditions & facilities
Mattresses were very uncomfortable. Bathroom door wouldn’t stay shut. Very dark in the room, even with every light on.
Stayed 2 nights in Oct 2025

8/10 Good

Shelly, Circleville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay, some wear to the room. Office chair was in bad shape. Breakfast food was good, just not warm, no jelly for toast and space was too small for size of hotel. Staff were nice, air conditioning was good and bed was comfortable.
Stayed 1 night in Oct 2025

2/10 Terrible

Parisa

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was smelling awful No coffee offered Not even napkin in the room
Stayed 1 night in Oct 2025

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Jontue

Liked: Staff & service
Stayed 2 nights in Oct 2025

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2025

8/10 Good

Ada

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean. Staff very friendly. Breakfast was fair air conditioner was good.
Stayed 1 night in Oct 2025