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Holiday Inn Express New Orleans Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express New Orleans Downtown by IHG

A hotel lobby with a sofa, two armchairs, a small table with flowers, a desk with a computer, and large windows with a view of cars and trees.
A modern dining area with a round table, grey chairs, and a vase of flowers. There are red chairs and a small table with a plant in the background.
A hotel room with two beds, a desk, a chair, and a large window.
A Holiday Inn Express building with a modern design, located in an urban area with tall surrounding buildings.
A reception area with two reception desks, a wall-mounted sign for Holiday Inn Express, and a tiled floor.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
334 O'Keefe Ave, New Orleans, LA, 70112
  • Place, Canal Street
    ‪5 min walk‬
  • Place, Caesars Superdome
    ‪8 min walk‬
  • Place, Caesars New Orleans Casino
    ‪11 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room

A hotel room with a bed, desk, chair, microwave, and a window with blinds.

Standard Room

8.8 out of 10
Excellent
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

A hotel room with a bed, desk, chair, TV, and a window with blinds.

Standard Room, 1 King Bed, Accessible (Communication Accessible)

7.8 out of 10
Good
(6 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a large window.

Standard Room, 2 Double Beds

7.8 out of 10
Good
(71 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

A bathroom with a bathtub, grab bars, and a showerhead.

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

8.4 out of 10
Very good
(18 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds (Extra Floor Space)

A hotel room with two beds, a desk, a television, a microwave, and a chair.

Standard Room, 2 Double Beds (Extra Floor Space)

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Accessible

A hotel room with two beds, a desk, and a chair. There are windows with a view of buildings outside.

Standard Room, 2 Double Beds, Accessible

7.6 out of 10
Good
(18 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Accessible (Accessible Tub)

A hotel room with two beds, a desk, a chair, a TV, and a window with a view of buildings.

Standard Room, 2 Double Beds, Accessible (Accessible Tub)

9.2 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

A hotel room with a bed, a desk with a chair, a television, a microwave, and a window with a view of buildings.

Standard Room, 1 King Bed (Extra Floor Space)

8.4 out of 10
Very good
(13 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility)

A hotel room with two beds, a desk, a chair, a TV, and a window with a view of buildings.

Standard Room, 2 Double Beds, Accessible (Mobility)

7.6 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, desk, chair, TV, and a window with blinds.

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(89 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Holiday Inn Express New Orleans Downtown by IHG

This smoke-free hotel features an outdoor pool, a fitness center, and a snack bar/deli. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
Holiday Inn Express New Orleans Downtown by IHG offers 129 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The free breakfast at Holiday Inn Express New Orleans Downtown by IHG gets high marks from our customers. During your stay, you're just a quick walk from Canal Street. Features include free WiFi in public areas, plus an outdoor pool and a gym.
  • Free continental breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 5-minute walk from Canal Street and 7 minutes by foot from Bourbon Street
Holiday Inn Express New Orleans Downtown by IHG offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business center and a meeting room are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express New Orleans Downtown by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This New Orleans hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 34 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1999
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 34.00 per night (in/out privileges)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express New Orleans Downtown by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

O'Keefe Hotel
O'Keefe Hotel Plaza
O'Keefe Plaza
O'Keefe Plaza Hotel
O'Keefe Plaza Hotel New Orleans
O'Keefe Plaza New Orleans
Holiday Inn Express New Orleans Downtown Hotel
Holiday Inn Express New Orleans Downtown
o Keefe Plaza Hotel
Hotel o Keefe Plaza

Holiday Inn Express New Orleans Downtown by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 599 out of 1085 reviews
Rating 8 - Good. 271 out of 1085 reviews
Rating 6 - Okay. 116 out of 1085 reviews
Rating 4 - Poor. 52 out of 1085 reviews
Rating 2 - Terrible. 47 out of 1085 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Rebeka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, breakfast was good and it was in a quiet part of the city.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Paulina

Very good stay
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Shareka

Liked: Cleanliness, staff & service, amenities
Staff very friendly and room was in an amazing spot.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Temika

Liked: Cleanliness, staff & service, amenities
The clean rooms great breakfast staff was very friendly
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the breakfast options. The location was convenient and walkable to the french quarter. The parking per night was a little high but other than that wed definitely stay there again.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice. The breakfast was good. The location was great.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Great location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities
Room and service was great. Nice breakfast.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean, quiet, convenient parking. Close to many restaurants and entertainment.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

TONYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Beds were a little uncomfortable. Nice staff!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and efficient. Comfortable mattress and pillows. Breakfast was good. Close enough to walk to Bourbon street too.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. Went in to just to pay for parking and walk around. The gentleman at the front desk went ahead and checked us in. The staff are great there.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Commencita

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing...Never stayed in suchva small room before.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good nothing special. Staff was really polite and answered any questions. Room was exactly how you would expect it at this price point. Would absolutely stay there again.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Stay was great, friendly staff, clean room, and safe area.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very courteous
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Yes, the rooms were spotless, tidy, organized and fully stocked with amenities. I highly recommend to stay here with their wonderful staff!!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Tamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Very accommodating. Great breakfast! Clean room. Loved it!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Angie

Liked: Cleanliness, amenities, property conditions & facilities
The room was updated and cozy, the breakfast was very good and lots of options, also I loved the fact there was an onsite self parking lot.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
East walking distance to the French Quarter and all the restaurants, shops, and activities that New Orleans has to offer. Excellent breakfast buffet. Parking available but very expensive.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Robert

I had an enjoyable stay.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Monicque

Liked: Cleanliness, staff & service, amenities
The breakfast could use a little improvement in preparation especially for large events, but overall our experience with staff and our room was exceptional and will definitely book again.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Subrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was decent and good option for staying close to the action but far enough to have a good night’s rest.
Stayed 2 nights in Dec 2025