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Holiday Inn Express New Orleans Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express New Orleans Downtown by IHG

Exterior
Lobby sitting area
Premium bedding, in-room safe, desk, blackout curtains
Free daily continental breakfast
Outdoor pool, open 9:00 AM to 10:00 PM, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Gym
  • Housekeeping

Explore the area

View in a map
334 O'Keefe Ave, New Orleans, LA, 70112
  • Canal Street
    ‪5 min walk‬
  • Bourbon Street
    ‪6 min walk‬
  • Caesars Superdome
    ‪8 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(65 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

8.4 out of 10
Very good
(12 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed (Extra Floor Space)

7.6 out of 10
Good
(9 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility)

Standard Room, 2 Double Beds, Accessible (Mobility)

Standard Room, 2 Double Beds, Accessible (Mobility)

7.6 out of 10
Good
(9 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (Extra Floor Space)

Standard Room, 2 Double Beds (Extra Floor Space)

Standard Room, 2 Double Beds (Extra Floor Space)

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

8.0 out of 10
Very good
(12 reviews)
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible

7.6 out of 10
Good
(15 reviews)
  • 19 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Accessible Tub)

Standard Room, 2 Double Beds, Accessible (Accessible Tub)

Standard Room, 2 Double Beds, Accessible (Accessible Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communication Accessible)

7.2 out of 10
Good
(5 reviews)
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(55 reviews)
  • 18 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham New Orleans Downtown

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
3.7 out of 5, Good, 2,123 reviews
The price is €93
includes taxes & fees
28 Sept - 29 Sept
La Quinta Inn & Suites by Wyndham New Orleans Downtown

About this property

Holiday Inn Express New Orleans Downtown by IHG

Hotel with free breakfast, a short walk to Canal Street
This smoke-free hotel features an outdoor pool, a fitness center, and a snack bar/deli. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
Holiday Inn Express New Orleans Downtown by IHG offers 129 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The free breakfast at Holiday Inn Express New Orleans Downtown by IHG gets high marks from our customers. During your stay, you're just a quick walk from Canal Street. Features include free WiFi in public areas, plus an outdoor pool and a gym.
  • Free continental breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 5-minute walk from Canal Street and 7 minutes by foot from Bourbon Street
Holiday Inn Express New Orleans Downtown by IHG offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business center and a meeting room are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express New Orleans Downtown by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This New Orleans hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 34 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 34.00 per night (in/out privileges)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express New Orleans Downtown by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

O'Keefe Hotel
O'Keefe Hotel Plaza
O'Keefe Plaza
O'Keefe Plaza Hotel
O'Keefe Plaza Hotel New Orleans
O'Keefe Plaza New Orleans
Holiday Inn Express New Orleans Downtown Hotel
Holiday Inn Express New Orleans Downtown
o Keefe Plaza Hotel
Hotel o Keefe Plaza

Holiday Inn Express New Orleans Downtown by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 547 out of 1001 reviews
Rating 8 - Good. 231 out of 1001 reviews
Rating 6 - Okay. 110 out of 1001 reviews
Rating 4 - Poor. 57 out of 1001 reviews
Rating 2 - Terrible. 56 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jaleesa

Stayed 2 nights in Jun 2025

8/10 Good

Danille

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay for my 30th birthday. I wish the breakfast was a little better but overall it have a great time visiting here.
Stayed 3 nights in Jun 2025

10/10 Excellent

Juan A, Bronx

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amzing location. near everything
Stayed 4 nights in May 2025

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 4 nights in May 2025

10/10 Excellent

Min

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Taylor at the frond desk provided us the dinning recommendation. We really like it.
Stayed 2 nights in May 2025

6/10 Okay

Jermaine

Travelled with group
Liked: Cleanliness
The bathroom and the smell of the room (old carpet smell).
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Only like a 7 min walk to burbon street 3 to 5 min walk to canal. Very convenient but not around the chaos once your ready for bed. The staff was super friendly and accommodating. Rooms were clean. Tv didnt work when we got there but someone came right away to fix it. My only suggestion is to maybe keep the breakfast buffet open a little longer cause some ppl sleep in after a night of drinking. Oh also they had complementary cookies at the front desk. Yum 😋
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, clean, comfortable and convenient location. Great breakfast.
Stayed 2 nights in May 2025

8/10 Good

Kristin

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice , friendly and engaging staff!!
Stayed 4 nights in May 2025

6/10 Okay

Zechariah

Stayed 1 night in May 2025

6/10 Okay

Emily

Travelled with group
I never got my deposit back for one. Mediocre hotel. Clean but smelled a little funky. Hard spring mattresses. Only upside is how close it is to the quarter. Spend a little more and get a better hotel
Stayed 1 night in May 2025

8/10 Good

Michael, Beloit

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay worked great for my trip. Within walking distance of the attractions I was looking to see in New Orleans. The breakfast each morning was amazing! Room was clean. Bed and pillows were better than home. Only issue was the noise the city provides including trash pickup at 4 am. Would definitely stay there again!!!
Stayed 2 nights in May 2025

8/10 Good

Helen, Annandale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was walking distance to all attractions at the French Quarter. The soap and shampoos were great and the room was clean. We had a warm welcome and the housekeeping team did great! One thing is that the water pressure for the shower was low but overall everything was perfect! Will definitely come back
Stayed 3 nights in May 2025

8/10 Good

Vivian

Stayed 2 nights in Apr 2025

10/10 Excellent

Lavonna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really great stay! It was clean, comfortable and quiet. The staff were friendly and helpful. The hotel provided breakfast which was a nice perk, and they had parking available. That was important! It was within walking distance of the French Quarter which made it super convenient. Definitely the hotel I will stay at whenever I'm in New Orleans!!
Stayed 2 nights in Apr 2025

6/10 Okay

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but over priced.

I Love the location. However the rooms are very small for the price I paid. I don’t think I will return at that price.also my rooms floor getting wet by the head of the bed. Why I have no idea. Your staff is Awesome.
Stayed 2 nights in May 2025

10/10 Excellent

Bradley J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Easy access to bus transport to Fairgrounds for Jazzfest. Also like walking proximity to French Quarter, market, Frenchmen St and excellent dining.
Stayed 5 nights in Apr 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great hotel in a great location Rooms were very clean and the bed was comfortable Nice clean bathroom Breakfast was really good with lots of variety Definitely recommends this hotel Staff are super friendly and helpful
Stayed 3 nights in Apr 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Dakota

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and lenient with the parking
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Good food comfortable. Good location. Close to everything in the French quarter. Room near the street noisey
Stayed 1 night in Apr 2025

10/10 Excellent

OG Luci

Liked: Cleanliness
Great place
Stayed 1 night in Mar 2025

10/10 Excellent

Keli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a great location and we felt safe while staying there. The hotel engineer, Calvin, went above and beyond on our first night there. When we checked in, the air conditioner in our room wasn’t blowing very hard and the air was not cold. He came to our room quickly, diagnose the problem, and switched out the air conditioner unit on the spot. The breakfast downstairs was excellent and all of the staff that we encountered were friendly and helpful. I would definitely stay here again.
Stayed 3 nights in Apr 2025