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Ace Hotel Brooklyn

4.0 star property

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Photo gallery for Ace Hotel Brooklyn

Front of property
Reception
Reception
Reception
Room (Medium Skyline)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
252 Schermerhorn St, Brooklyn, NY, 11217
  • Place, Brooklyn Paramount
    ‪5 min walk‬
  • Place, Barclays Center Brooklyn
    ‪11 min walk‬
  • Place, Brooklyn Bridge
    ‪14 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪38 min drive‬

Room options

View all photos for Room (Small)

Minibar, in-room safe, individually decorated, individually furnished

Room (Small)

9.4 out of 10
Exceptional
(70 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

9.2 out of 10
Wonderful
(45 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Medium)

Minibar, in-room safe, individually decorated, individually furnished

Room (Medium)

9.6 out of 10
Exceptional
(107 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Medium Skyline)

Room (Medium Skyline)

Room (Medium Skyline)

9.2 out of 10
Wonderful
(51 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Double Room

Double Room

9.2 out of 10
Wonderful
(63 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible (Medium)

Minibar, in-room safe, individually decorated, individually furnished

Room, Accessible (Medium)

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

Ace Hotel Brooklyn

Luxury hotel with 2 restaurants, near Barclays Center Brooklyn
2 restaurants, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and wedding services. Change of towels is available on request.
Ace Hotel Brooklyn offers 287 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Brooklyn hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the comfortable beds at Ace Hotel Brooklyn. During your stay, you'll be within walking distance of Barclays Center Brooklyn. Features include free WiFi in public areas, plus 2 restaurants and a gym.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Full breakfast served daily for a fee
  • Services include a concierge, luggage storage, and wedding services
  • Onsite recreation includes a gym
  • Guests have really good things to say about the accommodations, from the overall comfort and cleanliness to the comfy beds and spaciousness
  • 11 minutes by foot from Barclays Center Brooklyn and a 3-minute drive from Brooklyn Bridge
  • Dogs welcome for a fee
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Meeting rooms and coworking spaces are available.

Public spaces have free WiFi. The luxury Ace Hotel Brooklyn also features a fitness center, concierge services, and room service (during limited hours).

This 4-star Brooklyn hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.
Ace Hotel Brooklyn has 2 restaurants on site.
Room service (during limited hours) is available.

Awards and affiliations

Ace Hotel Brooklyn is listed in the 2022 Condé Nast Traveler Hot List.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 5 to 35 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • Evening entertainment
  • Gym

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (152 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 45.90 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 35 per person
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ace Hotel Brooklyn Hotel
Ace Hotel Brooklyn Brooklyn
Ace Hotel Brooklyn Hotel Brooklyn

Ace Hotel Brooklyn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1049 out of 1354 reviews
Rating 8 - Good. 205 out of 1354 reviews
Rating 6 - Okay. 60 out of 1354 reviews
Rating 4 - Poor. 23 out of 1354 reviews
Rating 2 - Terrible. 17 out of 1354 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities
Amazing hotel. Polite and helpful staff and gorgeous interiors. Very thoughtful.
Stayed 1 night in Nov 2025

10/10 Excellent

FRANCES

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was extremely pleasant and helpful! Rooms are beautiful and clean. Great experience!
Stayed 2 nights in Nov 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Amazing hotel!
Stayed 1 night in Oct 2025

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
No alcohol?
Stayed 3 nights in Oct 2025

8/10 Good

Frieda

Stayed 3 nights in Oct 2025

6/10 Okay

Cara

Liked: Cleanliness
Disliked: Staff & service
Rooms very basic, like an old school with the flat carpet and furniture. Not even free packet coffee ( $3 for awful stuff) let alone a Nespresso machine. Hotels at this price should at least have free tea, coffee and water. Bars lively but incredibly expensive, $12 for a can of beer, plus taxes and the tip for the staff to give you a glass and hand you the can makes it nearly €30 for 2. Choose a different hotel at half the price and go to Bijan’s and spend your money saved there.
Stayed 2 nights in Oct 2025

8/10 Good

Erin

Stayed 2 nights in Oct 2025

10/10 Excellent

Matthew Jacques, Chicago

Liked: Cleanliness, property conditions & facilities
Fantastic!
Stayed 1 night in Oct 2025

10/10 Excellent

Lukas

Stayed 1 night in Oct 2025

10/10 Excellent

Asan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was dope! Staff was mad cool. And the lobby was lit!!! I didn't know if it was a private party because me and my wife would've stayed.
Stayed 1 night in Oct 2025

8/10 Good

lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel and the staff were lovely but the noise from the trains running beneath the hotel ruined the experience. The constant loud hum/rattle from the train line could be heard and felt from the front desk to my room.
Stayed 2 nights in Oct 2025

10/10 Excellent

Marguerite

Travelled with group
Liked: Cleanliness, staff & service, amenities
clean room, comfy bed, funky/rustic hipster vibe. very busy/social lobby. would definitely stay again
Stayed 2 nights in Oct 2025

10/10 Excellent

Jeff

Stayed 1 night in Oct 2025

10/10 Excellent

John

Stayed 1 night in Oct 2025

10/10 Excellent

Rima

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room, it was a lot bigger than I expected
Stayed 1 night in Oct 2025

6/10 Okay

Erin

Liked: Cleanliness, property conditions & facilities
There was a false fire alarm at 1am and the team couldn’t figure out how to turn it off, turned the end of the trip into a bit of a nightmare
Stayed 3 nights in Oct 2025

10/10 Excellent

Cheryl

Stayed 2 nights in Oct 2025

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Ramon, Pleasant View

Stayed 3 nights in Oct 2025

10/10 Excellent

Cat

Stayed 4 nights in Oct 2025

10/10 Excellent

Tyler

Stayed 3 nights in Oct 2025

4/10 Poor

Brian

Disliked: Staff & service
Not good
Stayed 3 nights in Oct 2025

10/10 Excellent

Daniel

Stayed 3 nights in Jul 2025

10/10 Excellent

Peiyu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staying experience. Staffs are welcoming, location is convenient (two steps to subway station and a lot of restaurants/coffee shops in the area), nice room clean and cozy. Definitely would stay here again.
Stayed 3 nights in Oct 2025