Ace Hotel Brooklyn

4.0 star property

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Photo gallery for Ace Hotel Brooklyn

Front of property
Reception
Reception
Room (Medium Skyline)
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
252 Schermerhorn St, Brooklyn, NY, 11217
  • Place, Brooklyn Paramount
    ‪5 min walk‬
  • Place, New York Transit Museum
    ‪8 min walk‬
  • Place, Barclays Center Brooklyn
    ‪11 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪38 min drive‬

Room options

Room (Small)

9.4 out of 10
Exceptional
(70 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed

9.2 out of 10
Wonderful
(47 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Room (Medium)

9.6 out of 10
Exceptional
(110 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room (Medium Skyline)

9.2 out of 10
Wonderful
(54 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room

9.0 out of 10
Wonderful
(65 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, Accessible (Medium)

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Ace Hotel Brooklyn

2 restaurants, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and wedding services. Change of towels is available on request.
Ace Hotel Brooklyn offers 287 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Brooklyn hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the comfortable beds at Ace Hotel Brooklyn. During your stay, you'll be within walking distance of Barclays Center Brooklyn. Features include free WiFi in public areas, plus 2 restaurants and a gym.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Full breakfast served daily for a fee
  • Services include a concierge, luggage storage, and wedding services
  • Onsite recreation includes a gym
  • Guests have really good things to say about the accommodations, from the cleanliness and comfy beds to the overall comfort and spaciousness
  • 11 minutes by foot from Barclays Center Brooklyn and a 3-minute drive from Brooklyn Bridge
  • Dogs welcome for a fee
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Meeting rooms and coworking spaces are available.

Public spaces have free WiFi. The luxury Ace Hotel Brooklyn also features a fitness center, concierge services, and room service (during limited hours).

This 4-star Brooklyn hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.
Ace Hotel Brooklyn has 2 restaurants on site.
Room service (during limited hours) is available.

Awards and affiliations

Ace Hotel Brooklyn is listed in the 2022 Condé Nast Traveler Hot List.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 5 to 35 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • Evening entertainment
  • Gym

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (152 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 45.90 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 35 per person
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ace Hotel Brooklyn Hotel
Ace Hotel Brooklyn Brooklyn
Ace Hotel Brooklyn Hotel Brooklyn

Ace Hotel Brooklyn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1054 out of 1361 reviews
Rating 8 - Good. 203 out of 1361 reviews
Rating 6 - Okay. 61 out of 1361 reviews
Rating 4 - Poor. 25 out of 1361 reviews
Rating 2 - Terrible. 18 out of 1361 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Vince

Stayed 1 night in Dec 2025

2/10 Terrible

Julia

Stayed 2 nights in Nov 2025

10/10 Excellent

Rob

Stayed 1 night in Dec 2025

10/10 Excellent

jonathan

Stayed 1 night in Dec 2025

10/10 Excellent

Norvin, Mabelvale

Travelled with family
Liked: Cleanliness, amenities
The room was clean and spacious. Staff was attentive and friendly.
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Stayed 2 nights in Dec 2025

10/10 Excellent

Alessandro

Stayed 2 nights in Dec 2025

10/10 Excellent

Laureni, Bloomfield

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The room was very nice
Stayed 2 nights in Dec 2025

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, amenities
Clean, great staff.
Stayed 3 nights in Dec 2025

10/10 Excellent

Vince

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, top to bottom. Check-in and check-out were both great, rooms amazing, and the location is excellent. Aside from two negative experiences with a rude front desk guy, and an *insanely* rude/snobby bartender, all of the staff were wonderful. I would absolutely return and recommend this hotel to others. 4.5/5 we hope to be back!
Stayed 1 night in Dec 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not experience bfast menu. No complimentary coffee?
Stayed 5 nights in Dec 2025

10/10 Excellent

Jene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this hotel are very kind and accommodating. I enjoyed my stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mikhail

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, great staff. Very pleased!
Stayed 2 nights in Dec 2025

10/10 Excellent

Aaron

Stayed 1 night in Dec 2025

10/10 Excellent

Ninamarie, El Paso

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean, spacious, and very comfortable room. Prompt service and kind staff.
Stayed 6 nights in Dec 2025

10/10 Excellent

Kelly

Stayed 2 nights in Dec 2025

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities
“I had an awesome stay! The room was super clean, the staff made everything easy, and the hotel’s style and energy were exactly what I was looking for. The amenities and the lobby vibe definitely stood out.”
Stayed 4 nights in Dec 2025

10/10 Excellent

Jonathan

Stayed 4 nights in Dec 2025

10/10 Excellent

Corey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and staff was friendly and very helpful. However, checking in and unloading, and loading after checking out were both abysmal.
Stayed 5 nights in Nov 2025

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Great vibe and lots happening on site. However it’s over the subway so there are vibrations that can be felt - but you get used to it. Black Seed Bagels next door for breakfast is handy. As breakfast isn’t included. Also Mile End Diner nearby was great. But opens at 9am
Stayed 1 night in Dec 2025

10/10 Excellent

susan, berkeley

Stayed 4 nights in Nov 2025

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The drinks at the bar were great
Stayed 2 nights in Dec 2025

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was courteous and gracious and the hotel's vibe is so fun and welcoming. Thanks for a great stay!
Stayed 2 nights in Nov 2025

8/10 Good

Diane

Stayed 4 nights in Nov 2025

8/10 Good

Elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good location - close to different subway lines and walking distance to a range of cafes and shops. Modern and generally comfortable. We had booked 3 rooms - all the same price range - and all 3 were very different in terms of size. Storage in the rooms was inadequate - lack of cupboard and shelf space. Staff very helpful and pleasant.
Stayed 4 nights in Nov 2025