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Best Western Plus Hospitality House

3.5 star property

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Photo gallery for Best Western Plus Hospitality House

Balcony
Standard Apartment, Multiple Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)
Exterior
Reception
Standard Apartment, Multiple Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Parking available
  • Laundry
  • Pet-friendly
  • Air conditioning

Explore the area

Map
145 E 49th Street, New York, NY, 10017
  • Grand Central Terminal
    ‪8 min walk‬
  • Rockefeller Center
    ‪10 min walk‬
  • Times Square
    ‪15 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Apartment, Multiple Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

9.6 out of 10
Exceptional
(8 reviews)
  • 111 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Apartment, 1 Queen Bed, Non Smoking, Kitchen (Penthouse;with Sofabed, Full Kitchen)

Standard Apartment, 1 Queen Bed, Non Smoking, Kitchen (Penthouse;with Sofabed, Full Kitchen)

Standard Apartment, 1 Queen Bed, Non Smoking, Kitchen (Penthouse;with Sofabed, Full Kitchen)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Apartment, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

8.0 out of 10
Very good
(6 reviews)
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Apartment, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Apartment, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

10.0 out of 10
Exceptional
(6 reviews)
  • 74 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Standard Apartment, Multiple Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Standard Apartment, Multiple Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

9.0 out of 10
Wonderful
(18 reviews)
  • 111 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Apartment, 2 Queen Beds, Non Smoking, Terrace (Penthouse;with Sofabed)

Standard Apartment, 2 Queen Beds, Non Smoking, Terrace (Penthouse;with Sofabed)

Standard Apartment, 2 Queen Beds, Non Smoking, Terrace (Penthouse;with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Best Western Plus Hospitality House

Hotel with 2 restaurants, a short walk to 5th Avenue
2 restaurants, coffee/tea in a common area, and a business center are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include self parking, concierge services, and dry cleaning. Housekeeping is available once per stay.
Best Western Plus Hospitality House offers 35 air-conditioned accommodations with iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and irons/ironing boards. Housekeeping is provided once per stay.

Our customers tell us they can't get enough of the helpful staff at Best Western Plus Hospitality House. During your stay, you're just a quick walk from 5th Avenue. Enjoy features like free breakfast and free WiFi in public areas, plus 2 restaurants.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at one of the 2 restaurants
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Within a 10-minute walk of 5th Avenue and Grand Central Terminal
  • Dogs welcome for a fee (restrictions apply)
There are 2 restaurants on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Best Western Plus Hospitality House. For a fee, parking is available.

This 3.5-star New York hotel is smoke free.

Guests are served free on-the-go breakfast daily from 7 AM to 10 AM.
Abaita - This restaurant serves lunch and dinner. Reservations are required.
La Bellezza Pizzeria - This restaurant specializes in pizza and serves lunch, dinner, and light fare. Open select days.

Languages

Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (USD 40 per day); discounts available
  • Secured, covered parking on site (USD 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7 AM to 10 AM
  • 2 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Abaita
  • La Bellezza Pizzeria

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 10 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • IPod dock
  • LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 350.00 per pet, per night, plus a deposit of USD 350.00 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 35 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 40 per day
  • Nearby parking fee: USD 40.00 per day(299 ft away; open 24 hours)
  • Pet deposit: USD 350.00 per stay
  • Pet fee: USD 350.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
All guests must register upon arrival. No visitors or unregistered guests are allowed in guestrooms.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Hospitality
Best Western Hospitality House
Best Western Hospitality Plus
Best Western Plus Hospitality
Best Western Plus Hospitality House
Best Western Plus Hospitality House Hotel
Best Western Plus Hospitality House Hotel New York
Best Western Plus Hospitality House New York
Best Western Hospitality House New York
Best Western New York City
Best Western Plus Hospitality House Hotel New York City
Plus Hospitality House York
Best Western Plus Hospitality House Hotel
Best Western Plus Hospitality House New York
Best Western Plus Hospitality House Hotel New York

Best Western Plus Hospitality House Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 577 out of 1000 reviews
Rating 8 - Good. 314 out of 1000 reviews
Rating 6 - Okay. 67 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy, BROOMFIELD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms why plenty of space for family, staff was helpful
Stayed 4 nights in Apr 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff. Room was excellent for our family of five.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kelli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely PERFECT for our family of 5! Also perfect location. I’ve been to NYC several times and this is by far the biggest space I’ve stayed in.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jiann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot for families!

Stayed four nights with my family of 5 (that included two adults, one young adult, and two teenagers) and the two bedroom sweet was perfect! The area felt safe and it was well located near several subway lines (including the subway line from LaGuardia). The staff were also very nice and the hotel was clean and nicely maintained. The spacious two bedroom suite gave everyone space to relax, get ready for the day, and sleep comfortably. I would definitely stay again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Nancy, Cincinnati

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for our family to unwind away from the crowds of Rock center and Times Square. Everything we needed was within 1-2 blocks- subway, groceries, NY bagels and all of NY at our doorstep. So glad a fiend told us about this gem!
Stayed 4 nights in Dec 2024

8/10 Good

Arianna

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Friendly staff ! Love mini kitchen and apartment style hotel. Spacious rooms. Bed sheets were not the cleanest. Old building not good cable selection , no smart TVs. One elevator for 8 floors very tight could not fit luggage rack in. A hassle waiting for it daily.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jennifer Lynne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing! What a fantastic deal for a family of 6 to be safe and comfortable in NYC. The location couldn’t have been any better, this is a hidden gem. The rooms are older but they are clean and comfortable. The staff was absolutely amazing and so accommodating. The breakfast had a variety of eggs, sausage, potatoes, toast, bagels, waffles, cereal, pastries, juices, yogurt and fruit. The coffee/hot chocolate machine was available 24/7. 2 blocks to Subway station and about 3 blocks to Grand Central Station. 10 minute walk to Rockefeller Center. Will definitely be back.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great find. Booked last minute so I didnt know what to expect, but it turned out perfect for us. Spacious and clean, comfortable for my family and awesome location.
Stayed 4 nights in Jan 2025

10/10 Excellent

Paula, Brownstown Twp

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is old, but it is clean and SPACIOUS! We booked one of the penthouses on the top, and it had a full kitchen, 2 bathrooms, 2 bedrooms, a dining area, a living room, and a private terrace. 10 minutes walk to Times Square.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mabel

Stayed 3 nights in Jan 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so helpful. The apartment was spacious, but cozy for our family to hang out and enjoy each other even back at the hotel.
Stayed 4 nights in Jan 2025

8/10 Good

shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Kelly Sky

Stayed 1 night in Dec 2024

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is older but large rooms. We are a family of 6 adults and it was perfect for us. The staff helped with travel arrange. Breakfast was similar to most included. Eggs. Rotating. Bacon, ham or sausage. Choice in cereals. Pasties. Juices. Tea. Coffee bagels. Breads. We liked it as our home base.
Stayed 3 nights in Jan 2025

10/10 Excellent

Gustavo, Yarrow Point

Stayed 1 night in Dec 2024

10/10 Excellent

Carla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best

Hotel staff are DYNAMIC! I have never had people do so much to make sure we had a good visit. The apartment was super clean and we totally appreciated the snacks. The breakfast was so much more than we expected. They even accommodated special dietary needs. We will never stay anywhere else going forward.
Stayed 1 night in Dec 2024

10/10 Excellent

Kiarianne

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for the trip
Stayed 2 nights in Sep 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member we encountered was outstanding! Very friendly and helpful. The accommodations were comparable to a 2 bedroom apartment, and were comfortable and clean. The location was ideal for exploring and walkable (within a mile or two) to Fifth Avenue, Central Park, Times Square etc. We plan to book this property the next time we return to NYC.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

The room look the same as pictures. Very good location, walking distance to subway, food place, 24h supermarket and to Times Sq area. Room is very big for NYC standard. Furniture abit old yet is clean. Room abit dark due to lighting & dark huge furnitures. The breakfast place is abit headache, the cafe is so tiny, crowded and not much food. Good point was they allowed us to collect our food and eat in our room. Overall was a good experience.
Stayed 6 nights in Nov 2024

10/10 Excellent

Tatiana

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Everything was great. But it was a security charge of 250.- that they said it will take a month for the bank to put it back on my bank witch I thing is super dirty and bad from the company to used my money for a whole month. 😡😡😡😡
Stayed 1 night in Nov 2024

10/10 Excellent

Tina

Travelled with family
My family of 5 stayed here during our 4 day stay in the city. The location could not be any better. We walked to Times Square and Central Park. The subway is a block away. The staff could not be more friendly and helpful. The morning breakfast was very convenient and helped save a little cash in this pricey world we live in. The room was perfect for a large group and easily accessible to all our adult children. I would not hesitate to stay here again and would highly recommend it to others!
Stayed 4 nights in Nov 2024

8/10 Good

Nick

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Highly Recommended

Great location and good stay; Plenty of space for our family of 4. Boys on sofa bed in the living room and a separate room for us parents. Basic breakfast worked well for us and the staff were all friendly and helpful. There is only a single lift / elevator (which was broken for a day), but was a great stay.
Stayed 7 nights in Aug 2024

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Practical, nice, spacious.
Stayed 2 nights in Nov 2024