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Canal Loft Hotel

2.5 star property

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Photo gallery for Canal Loft Hotel

Reception
Exterior
Standard Room 1 Queen Bed City View
Lounge
Reception

Reviews

6.8 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
94 Canal Street, New York, NY, 10002
  • Place, Manhattan Bridge
    ‪2 min walk‬
  • Place, Orchard Street Shopping District
    ‪2 min walk‬
  • Place, Lower East Side Tenement Museum
    ‪6 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪28 min drive‬

Room options

View all photos for Standard Room 1 King Bed City View

Standard Room 1 King Bed City View

Standard Room 1 King Bed City View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room 2 Twin Beds City View

Standard Room 2 Twin Beds City View

Standard Room 2 Twin Beds City View

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room 1 Queen Bed City View

Standard Room 1 Queen Bed City View

Standard Room 1 Queen Bed City View

  • Sleeps 2
  • 1 Queen Bed

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3.0 out of 5, 1,004 reviews
The price is €102
includes taxes & fees
8 Feb - 9 Feb
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About this property

Canal Loft Hotel

Hotel in New York, near Brooklyn Bridge
Conference space, concierge services, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include tour/ticket assistance and a front-desk safe.
Canal Loft Hotel offers 51 air-conditioned accommodations with safes and hair dryers. Select Comfort beds feature Egyptian cotton sheets and premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.
The great public transit around Canal Loft Hotel gets high marks from our customers. During your stay, you'll be within walking distance of Brooklyn Bridge. Free WiFi in public areas, meeting rooms, and concierge services are available.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 15 minutes by foot from Brooklyn Bridge and a 3-minute drive from New York University
As a guest of Canal Loft Hotel, you'll find tour/ticket assistance, concierge services, and a front-desk safe. WiFi is free in public spaces.

This New York hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.0 per accommodation, per stay
  • An effective city/local tax rate of 14.75 percent will be charged
  • Service fee: USD 15 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Canal Loft Hotel New York
Canal Loft New York
Canal Loft
Canal Loft Hotel Hotel
Canal Loft Hotel New York
Canal Loft Hotel Hotel New York

Canal Loft Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 258 out of 1002 reviews
Rating 8 - Good. 275 out of 1002 reviews
Rating 6 - Okay. 184 out of 1002 reviews
Rating 4 - Poor. 124 out of 1002 reviews
Rating 2 - Terrible. 161 out of 1002 reviews

7.2/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2025

10/10 Excellent

Milford

Liked: Cleanliness, property conditions & facilities
Clean room. Comfortable bed.
Stayed 1 night in Nov 2025

4/10 Poor

Elizabeth

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Would give this place a decent rating if it weren't for how unnecessarily rude the front desk manager was to me, and another poor couple who's room didn't have a working toilet. She escalated the situation, showed no empathy and had no interest in being helpful or kind. If you get lucky and don't have any problems with your booking or room amenities, this is not a fancy property but it felt safe, clean enough and good value for the money and location. If anything is wrong with your room though - this is not where you want to be. You're lucky if someone bothers to be at the front desk at all, let alone try to help you. The hotel front desk were unable to help me with simple requests like printing a folio/receipt, changing my check out date (I requested in advance within my cancellation policy when the change should have been allowed). Their booking system doesn't seem to work very well. I was overcharged an extra night of service fee and only was refunded because I asked them to double check. We also only got housekeeping 1 of the 4 nights we were there which isn't a big deal, but feels annoying when you pay an extra service fee per day. Don't bother leaning on the front desk manager for help - she was rude to me and to the other customers who asked for help with their room......which didn't have a working toilet. I felt bad for them and they got upset, but only because of her attitude and blatant unwillingness to try ro help them.
Stayed 4 nights in Oct 2025

8/10 Good

Hao

Stayed 2 nights in Oct 2025

8/10 Good

Lucan

It was ok
Stayed 1 night in Oct 2025

4/10 Poor

Shua

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing about this hotel is that it is SO close to the subway. Other than that, the area is dirty, noisy and feels unsafe. The staff do not seem to care about customer service. When I arrived to drop off my bags, the lady at the front desk seemed annoyed and didn't bother to really help me. When I came back later at check in time, the desk was unoccupied (mind you it was PEAK check in time for guests), and they took quite a while to come to the desk once I called. The hotel itself didn't seem really clean... I found hair in the bathtub and just overall felt kind of gross. On the bright side, the heater worked and my stay was only one night! I think it's worth it to pay a little more and stay somewhere more clean, safe, and friendly!
Stayed 1 night in Oct 2025

4/10 Poor

Lindsey

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

4/10 Poor

Elizabeth

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Andres

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The bathtub has some problems and the door second lock was broken. It was clean and good air conditioning.
Stayed 1 night in Oct 2025

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great air conditioning, quiet, very convenient location. Staff needs people skills.
Stayed 5 nights in Oct 2025

10/10 Excellent

Nicole

Liked: Cleanliness, property conditions & facilities
The room was very clean and smelled nice! There were se minor defects, the bathroom outlet didnt work, mirror was broken, but otherwise it was nice. The o
Stayed 3 nights in Oct 2025

8/10 Good

Trevor

Stayed 1 night in Oct 2025

4/10 Poor

Catia

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The room was clean and cleaned daily but very small. Most lights in the room did not work. The staff were not welcoming and not very helpful. Close to many stations which was amazing. However, will not stay here anymore.
Stayed 6 nights in Oct 2025

6/10 Okay

Jenae

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The best part of this hotel is the location. Given the lower price, I wasn't expecting too much, but the pictures on the listing are old and the property is much more run down than the pictures would indicate. That being said, the room was clean, the bed was comfortable (even though the pillows were thin), the bathroom was clean. There were no bugs to be found at all. There are no TVs or phones in the room, but the Wifi was decent. The major issue that I discovered at the end of my stay was that the door did not lock well. Locking it from the inside was easy and secure, but when you left the room, the door was able to be opened without the key card. There was no staff present at the desk when I checked out to inform. If I would have noticed earlier, I would have requested a room change. Fortunately, no one entered the room while I was away from it and nothing was stolen, but it could have been a disaster.
Stayed 2 nights in Oct 2025

8/10 Good

Robert

A
Stayed 2 nights in Oct 2025

6/10 Okay

Martin

Travelled with partner
Liked: Staff & service
Very noisy on Saturday when we wanted to sleep in
Stayed 3 nights in Oct 2025

8/10 Good

DEBORAH

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel served our need for a good night’s sleep after an 11 hour nonstop flight. The bed was comfy and the room was clean. The location leaves a lot to be desired but the price was right. Ty hey also let us leave our bags after checkout so we could roam NYC comfortably before heading home.
Stayed 1 night in Oct 2025

6/10 Okay

Gareth

Liked: Cleanliness
Stayed 3 nights in Oct 2025

8/10 Good

Dorothy

Travelled with partner
The neighborhood is a tad dicey and the facade is questionable - not great street appeal at the entrance. The room is fine, bigger than most and clean, but the whole vibe is a bit disappointing. But, have to admit, a bargain at the price.
Stayed 1 night in Oct 2025

4/10 Poor

WanHsiang

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Jesse

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was advertised nicer than it is. But we never felt unsafe and is a nice cheaper option for staying in the city. Not a lot of amenities and run down. Room did not smell and the bed was comfortable albeit stained cover.
Stayed 8 nights in Oct 2025

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location!
Stayed 1 night in Oct 2025

2/10 Terrible

Thomas

Stayed 1 night in Oct 2025

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holes in the wall. Broken furniture. Multiple bug sightings. Extremely nosy throughout the nite and early morning hours.
Stayed 1 night in Oct 2025

6/10 Okay

James

Travelled with family
Liked: Cleanliness
This is in Chinatown, Lower Manhattan. It’s a busy area! Always felt great outside! Yay! The hotel itself is fine, one elevator, clean room, iffy fridge, room safe wasn’t attached to anything. It did well considering the price. Subway stations within a 20 minute walk. Wear sturdy shoes! The Brooklyn Bridge is within walking distance. I’d go again!
Stayed 2 nights in Sep 2025