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HGU New York

4.0 star property

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Photo gallery for HGU New York

King Standard
A spacious lounge area with leather sofas, tables, and a fireplace.
A modern lounge area with leather sofas, black tables, and a fireplace.
Front of property
A library with bookshelves, a fireplace, and leather chairs.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
34 East 32nd Street, New York, NY, 10016
  • Place, Empire State Building
    ‪3 min walk‬
  • Place, 5th Avenue
    ‪3 min walk‬
  • Place, Macy's
    ‪8 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪44 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

A bedroom with a large bed, a headboard, bedside lamps, a framed picture on the wall, and a door leading to a bathroom.

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(69 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(74 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed

A hotel room with a bed, desk, chair, wardrobe, and a small sitting area with a bench.

Deluxe Room, 1 Queen Bed

8.0 out of 10
Very good
(28 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(23 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A bedroom with a large bed, a headboard, bedside lamps, a framed picture, and a bathroom visible through an open door.

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed

A bedroom with a bed, bedside table, and a view into the living area.

Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

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About this property

HGU New York

Along with valet parking, this smoke-free hotel has concierge services and a 24-hour front desk. WiFi in public areas is free. Additionally, express check-in, tour/ticket assistance, and a lobby fireplace are onsite.
HGU New York offers 90 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. This New York hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, complimentary newspapers, and phones.

Our customers tell us they can't get enough of the great public transit around HGU New York. During your stay, you're just a quick walk from 5th Avenue. Free WiFi in public areas, concierge services, and valet parking (surcharge) are available.
  • Free WiFi (speed: 25+ Mbps)
  • Valet parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Just a 4-minute walk from Empire State Building and 7 minutes by foot from Madison Square Park
As a guest of HGU New York, you'll find tour/ticket assistance, concierge services, and a fireplace in the lobby. WiFi and wired Internet are free in public spaces. The luxury HGU New York also features express check-in, a front-desk safe, and an elevator. For a fee, parking is available.

This Beaux Arts New York hotel is smoke free.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 60 per night)
  • Limited on-site valet parking

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Beaux Arts architecture
  • Built in 1905
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 28.69 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Grand Union New York
HGU New York Hotel
Grand Union New York
Grand Union Hotel New York
Grand Union New York City
HGU Hotel
HGU New York
HGU New York Hotel
HGU New York New York
HGU New York Hotel New York

HGU New York Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 550 out of 1009 reviews
Rating 8 - Good. 237 out of 1009 reviews
Rating 6 - Okay. 127 out of 1009 reviews
Rating 4 - Poor. 51 out of 1009 reviews
Rating 2 - Terrible. 44 out of 1009 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and great coffee shop!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Adrianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, cafe conveniently in the hotel, super quick help from staff was a great stay
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with good location. 100% value for money.
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well located, friendly and helpful staff. The room was sparkling clean, bed very comfortable, quiet. I’d definitely recommend.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and the staff friendly. The coffee bar in the lobby was a great convience.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, property conditions & facilities
Room was clean and comfortable staff was amazing so nice and accommodating I will absolutely be back
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Heather Price

Liked: Cleanliness, amenities, property conditions & facilities
Room was immaculate and the service were wonderful! All-round perfect stay!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Memphis

Liked: Cleanliness, property conditions & facilities
Great hotel! Nice staff, rooms aren’t too small! Will stay again!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Virginia

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable, staff was friendly and helpful, food was delicious in the cafe and not even a block from the subway!
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Madely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for an overnight stay in NY. Lots of stores to visit that are close of a walk. Room was tiny, but still comfortable enough to move around and get dressed.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lisa Gabriela Milian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The coffee shop next to the hotel was amazing. Your down the street from so many restaurants and bars. It’s a great place
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Nayelly

Liked: Cleanliness, amenities, property conditions & facilities
Staff was kind and helpful - room was clean and any requests were resolved quickly!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jennifer J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was attentive and kind. No complaints.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super neat little place. I was solo traveling and this place was perfect for my situation. room was a bit small but how much does one really need after all? super convenient location, incredibly friendly staff, and the room itself had everything one could ask for. would definitely return in the future.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

udean

Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful stay. The room was clean and quite lovely. Check in staff was very pleasant and welcoming. I will definitely stay at HGU again.
Stayed 1 night in Feb 2026
Verified

8/10 Good

William

Liked: Cleanliness, staff & service
Restaurants and bar are under construction.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and facility were very nice. Will definitely stay here again.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 cleaning staff was the best I’ve had in NY
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, cool building.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

RUBEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room but very small.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Tatyana

Liked: Cleanliness, staff & service, property conditions & facilities
Such a cute hotel. Really enjoyed staying there. Very neat and clean
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome. Clean. Safe. Affordable. Location, location, location! Will return.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities
Room was small, but was clean and had everything we needed. Staff was very friendly and helpful.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
Clean and great location
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Sep 2025