HGU New York

4.0 star property

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Photo gallery for HGU New York

King Standard
2 bars/lounges
Front of property
2 bars/lounges
2 bars/lounges

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Bar

Explore the area

View in a map
34 East 32nd Street, New York, NY, 10016
  • Place, 5th Avenue
    ‪1 min walk‬
  • Place, Empire State Building
    ‪3 min walk‬
  • Place, Macy's
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪17 min drive‬

Room options

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(63 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(63 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed

8.0 out of 10
Very good
(26 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed

7.6 out of 10
Good
(19 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

HGU New York

Beaux Arts hotel with bars and a 24-hour front desk
This smoke-free hotel features a restaurant, 2 bars/lounges, and valet parking. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk, and express check-in are onsite.
HGU New York offers 90 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. This New York hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and complimentary newspapers.

Our customers tell us they can't get enough of the great public transit around HGU New York. During your stay, you're just a quick walk from 5th Avenue. Free WiFi in public areas, 2 bars, and a restaurant are available.
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Just a 4-minute walk from Empire State Building and 7 minutes by foot from Madison Square Park
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet. A terrace, tour/ticket assistance, and concierge services are also featured at the luxury HGU New York. Parking is available for a fee.

This 4-star New York hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7 AM to 11 AM.
HGU New York has a restaurant on site.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 60 per night)
  • Limited on-site valet parking

Food and drink

  • Daily continental breakfast available 7 AM to 11 AM for a fee: USD 25 for adults and USD 25 for children
  • 2 bars/lounges
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Beaux Arts architecture
  • Built in 1905
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 28.69 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 25 for adults and USD 25 for children
  • Valet parking fee: USD 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Grand Union New York
HGU New York Hotel
Grand Union New York
Grand Union Hotel New York
Grand Union New York City
HGU Hotel
HGU New York
HGU New York Hotel
HGU New York New York
HGU New York Hotel New York

HGU New York Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 505 out of 1000 reviews
Rating 8 - Good. 244 out of 1000 reviews
Rating 6 - Okay. 141 out of 1000 reviews
Rating 4 - Poor. 64 out of 1000 reviews
Rating 2 - Terrible. 46 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming boutique hotel in an excellent location. The neighborhood has many restaurants, including a cozy cafe in the building and is steps away from the Subway.
Stayed 5 nights in Oct 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place, great location and staff
Stayed 1 night in Sep 2025

4/10 Poor

rita

Stayed 2 nights in Sep 2025

8/10 Good

Misty

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was exceptional, friendly and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were worried about not having a place to put our luggage while we explored. Thankfully the staff was able to check us in super early and it made everything super easy. The staff was really nice and the room was clean. Definitely recommend!
Stayed 1 night in Oct 2025

10/10 Excellent

JEAN, CHANTILLY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to metro. K-town nearby. Friendly staff. Roof top access. Clean room.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jordan

Stayed 1 night in Sep 2025

10/10 Excellent

Rose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love!
Stayed 1 night in Sep 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Kristine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

Douglas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location just steps from Subway
Stayed 5 nights in Sep 2025

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Nice view from roof.
Stayed 3 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

layne

Stayed 2 nights in Aug 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean. Very small. And difficult to move around. But still decent. The windows did not block the sounds from the street.
Stayed 3 nights in Sep 2025

6/10 Okay

Sultana

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
It was noisy, loud, thry forgot to clean our room and give us fresh towels. I had to ask for towels. There is no available ice for beverages.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Brodrick

Stayed 3 nights in Sep 2025

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Front desk staff were excellent and really accomodating with a room change request. Would definitely stay again
Stayed 3 nights in Sep 2025

10/10 Excellent

Yasmin

Stayed 3 nights in Jul 2025

10/10 Excellent

Nicholas

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, friendly staff, great coffee and food a short walk away, comfy bed and great view from the roof top. Perfect for a short stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for New York City. Convenient location right near the No. 6 subway line. Rooms are a little small but it’s NYC. I liked it because it’s so close to so many things. I wouldn’t waste time on the breakfast. Beds were big and comfortable. Hotel was not weird or scammy.
Stayed 2 nights in Sep 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the main reason that I would stay again and again is Samantha, Pierre, and Celina. Nice sheets and towels make it grander. My bay window was my favorite perch. thank you everybody for making my trip home away from home a special one.
Stayed 3 nights in Sep 2025

2/10 Terrible

Luis Francisco

Stayed 2 nights in Sep 2025

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice. Everything was as advertised. It was a little frustrating to find out that we would be pre-charged for the minibar and stuff and refunded if we didn’t use them but it wasn’t a big deal. Even though we had already paid through Expedia, they charged us the whole cost again, but swiftly corrected it. Huge fan of private individual bathrooms in the lobby!
Stayed 2 nights in Aug 2025